Trillium has launched our Emergency Operations in preparation for Hurricane Florence. Trillium’s Call Center will remain active but ONLY for the 24-Hour Access to Care Line (1-877-685-2415). Please do not use the Administrative and Business Line and instead use staff emails or our dedicated email DisasterAssistance@TrilliumNC.org. In all areas, 911 should be used for TRUE MEDICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community. 

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Clinical Communication Bulletins

GUIDANCE FOR DECISION MAKING & COMPLIANCE

Clinical Communication Bulletins are notices sent to Network Providers periodically regarding issues that may affect clinical operation areas. 

Clinical Communication Bulletins

Clinical Communication Bulletin 013

  • Soft Start on Authorizations in Columbus County

Frequently Asked Questions Clinical Communication #013

06.01.2018

Clinical Communication Bulletin 012

  • Changes to the State Benefit Plan
04.16.2018

Clinical Communication Bulletin 011

  • Intermediate Care Facilities (ICF) Authorization Guideline Update
06.23.2017

Clinical Communication Bulletin 010

  • Nash County Authorization Process
    (All questions related to this Clinical Communication Bulletin can be sent to UM@TrilliumNC.org. Questions will be responded to as quickly as possible)

06.15.2017

Clinical Communication Bulletin 009

  • Trillium Benefit Plan Updates
04.28.2017
Clinical Communication Bulletin 008
  • Programs to Serve Children with Medicaid using Applied Behavior Analysis
10.24.2016
 Clinical Communication Bulletin 007
  • Medicaid Funded Services Plan benefit changes
  • State Funded Services Plan benefit changes
  • Innovations Waiver update, Medicaid (b)(3)
  • Services Plan benefit changes
  • Scope of practice for offering Functional Behavior Assessments

Frequently Asked Questions Clinical Communication #007

 05.10.2016
Clinical Communication Bulletin 006
  • Updates related to Medicaid (B) (3) and State Plan Benefits and Service Orders
01.12.2016
 Clinical Communication Bulletin 005
  • Third Party Liability for Mental Health and Substance Use Services
11.23.2015
Clinical Communication Bulletin 004
  • State and B3 Benefit Plan updates
09.02.2015
Clinical Communication Bulletin 003
  • Updates related to service orders, expectations for crisis plans, B3 denials, and DSM-5 
08.26.2015
Clinical Communication Bulletin 002
  • Short Range Goals, Quarterly Progress Summaries, Provider Submission of Treatment Authorization Requests (TARs)
07.17.2015
Clinical Communication Bulletin 001
  • Trillium Benefit Plan - Medicaid B, Medicaid C, 
    Medicaid (b)(3), and State

Frequently Asked Questions Clinical Communication # 001

07.01.2015