Trillium is sharing updates from the State about COVID-19 as we receive from them concerning procedural waivers, flexibilities, etc. Please visit the link below:


Gaps & Needs Assessment

2020 Gaps and Needs Assessment
(Also known as the Network Adequacy and Accessibility Assessment)

The Gaps and Needs Assessment is an annual study of our area and the people who live here as well as where services are available and how people use them. 

Surveys will be simple to complete, most people can finish in about 15 minutes or less.

Paper and Spanish copies will be available; if you need to complete a paper copy contact Trillium call center at 1-866-998-2597.

Encuestas en español 

Surveys are available for either members and families, or any other stakeholder (including staff, agencies, providers, and the public). When completing the survey online, be sure to select the correct version.

If you have questions about the survey, please call the Trillium Administrative and Business Line at 1-866-998-2597. Please do not call the 24-hour Access to Care Line if you have questions about the survey.

Survey questions come from the state DHHS office and with input provided by our CFAC board members. 

Example of topics Covered on the surveys: 

  • What service needs do you have that are not being met?
  • In what county do you receive services?
  • Have you ever experienced stigma (shame or embarrassment) as a result of your diagnosis?

Click here to complete the Trillium Gaps and Needs Survey:

Member and Families Survey | Stakeholders