• Español
  • 24-Hour Crisis Care & Service Enrollment: 1-877-685-2415
Urgent Message:
Nash County residents:
Effective date has been moved to July 1, 2017. See more details here
Urgent Message:
Nash County residents:
Effective date has been moved to July 1, 2017. See more details here

Contact Us

Call Center agentHOW CAN WE HELP YOU?

For Provider  Click on link for communly used quick links for Network Providers

Administrative & Business Matters 1.866.998.2597 (Toll Free)

24-Hour Crisis Care & Service Enrollment at 1.877.685.2415

Or email us at Info@TrilliumNC.org

Have something on your mind?

Tell us about it!  We want to know when things are not going well and when they are.  We take all comments seriously and use them to improve our system and customer service.

To submit a comment, click on Concern | Complaint | Compliment | Question

Non-English Speakers or Reading Assistance Required

If you do not speak English, we will connect you to an interpretation service at no cost. This support is also offered by your provider at no cost and may require a brief pause while the service is being connected. If you need other assistance with reading or processing any materials or documents, please let us know.

Personas que no hablan inglés

Si usted no habla Inglés, lo conectaremos con un servicio de interpretación. Este es un servicio gratuito para usted, disponible en cualquier llamada. El servicio de intérprete gratuito también, está disponible cuando usted trabaja con proveedores de la red de Trillium. Si usted necesita asistencia con material para leer o procesar documentos, por favor dejenos saber.

Telecommunications Relay Service

If you are deaf or hard of hearing and have a TTY device, please follow these steps to contact the toll free Trillium Crisis Care & Service Enrollment Number:

  1. Dial 711 or 1.800.735.2962
  2. When the message "RC NBR Calling PLS GA" appears on the TTY display screen, type 1.877.685.2415 to reach the toll-free Trillium 24-Hour Crisis Care & Service Enrollment line.
  3. A Relay Communications Assistant will answer, place your call and assist you throughout the call. 

Trillium works with agencies that specifically serve people who are deaf or hard of hearing. For more information about these agencies, contact us through the Trillium 24-Hour Crisis Care & Service Enrollment line at 1.877.685.2415.

Trillium Health Resources Business Hours

Monday - Friday
8:30 am - 5:00 pm

Trillium Holiday Closing Days  
  • Memorial Day
    Monday, May 29
  • Independence Day
    Monday, July 3
    Tuesday, July 4
  • Labor Day
    Monday, September 4
  • Veteran's Day
    Friday, November 10
  • Thanksgiving
    Thursday, November 23
    Friday, November 24
  • Christmas
    Monday, December 25
    Tuesday, December 26
    Wednesday, December 27
  • 2018 New Year Day
    Monday, January 1


Corporate Office

Trillium Health Resources
201 West First Street
Greenville, NC  27858-1132