Complaint | Grievance | Compliment |Question


Have a complaint or a question?

We want to know when things are not going well and when they are.  We take all comments seriously and use them to improve our system and customer service.

Please complete this form to submit a comment. If you like, you may remain anonymous. If you prefer to speak with someone in person, you may call our toll free number, 1-866-998-2597, and a call center agent will take your information.


If you would like us to follow up with you by email, please enter your email address below. If a valid email address is not provided, we will be unable to acknowledge receipt of your information.

If you would like us to follow up with you by phone, please enter your phone number below, including your area code.

Select the type of comment you're sending.
If this is a complaint, please tell us who it is against.
Are you a member or the guardian of a member?

Use the space below to tell us all possible details about your concern. Please do not use the member’s name, social security number, or other identifying information to avoid breaking confidentiality.

Please enter your first and last name. If you want to remain anonymous, leave it blank. Please note: We will record all comments, but we can not track the submissions anonymously.

By selecting this box, I understand my submission is anonymous and I will not be contacted by Trillium about the information shared. If I do not select this box, I understand my information will only be used by Trillium to follow up for additional information and will not be shared with providers or other agencies.
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