24-Hour Access to Care
Administrative Business Matters
We want to know when things are not going well and when they are. We take all comments seriously and use them to improve our system and customer service.
Please complete this form to submit a comment. If you like, you may remain anonymous. If you prefer to speak with someone in person, you may call our toll free number, 1-866-998-2597, and a call center agent will take your information.
Use the space below to tell us all possible details about your concern. Please do not use the member’s name, social security number, or other identifying information to avoid breaking confidentiality.
Please enter your first and last name. If you want to remain anonymous, leave it blank. Please note: We will record all comments, but we can not track the submissions anonymously.
If you would like us to follow up with you by email, please enter your email address below. If a valid email address is not provided, we will be unable to acknowledge receipt of your information.
If you would like us to follow up with you by phone, please enter your phone number below, including your area code.
Thank you for sharing your comments. We take all concerns and complaints seriously and use them to improve our system and customer services.
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