Trillium has launched our Emergency Operations in preparation for Hurricane Florence. Trillium’s Call Center will remain active but ONLY for the 24-Hour Access to Care Line (1-877-685-2415). Please do not use the Administrative and Business Line and instead use staff emails or our dedicated email DisasterAssistance@TrilliumNC.org. In all areas, 911 should be used for TRUE MEDICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community. 

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FAQ - The Geriatric/Adult Specialty Team

  1. Where can I get free training and education regarding mental health for older adults?
    GAST Training will be conducted throughout all 26 Trillium counties by Therapeutic Alternatives. To schedule a training please contact John Dawson at 910-231-5097.
     
  2. Does the Geriatric Team provide direct care?
    Therapeutic Alternatives offers training and education to staff of Long Term Care (LTC) facility, community partners, and caregivers who are caring for someone who is at risk for hospitalization due to psychiatric needs.  We do not provide direct services such as transportation, therapy or placement into or out of a LTC facility.  We also do not provide placement of individuals living in the community into LTC facilities.
     
  3. Is credit given for these trainings?
    Yes, contact hours are given to staff thats who who attend ¾ of each training.  The trainings are approved by the NC Division of Health Services Regulation Services and most trainings are one contact hour.
     
  4. Does it cost anything for the trainings?
    There is no charge for these trainings.
     
  5. How long are the trainings?
    While most trainings last about an hour,are one hour long.  However we do have some trainings that are longer.  For more information contact Therapeutic Alternatives at 910-231-5097 
  6. Where are the trainings held? 
    Trainings are held at your facility or community program.  Therapeutic Alternatives can set up trainings at your facility or community program at times that are convenient for you Monday – Friday 8:30 a.m. – 5:00 p.m. 
     
  7. Do you help when there is a crisis?
    Therapeutic Alternatives helps caregivers by providing education about mental illness and working with them in developing a crisis plan but they do not respond to emergency or crisis situations. For crisis emergencies Trillium contracts with crisis providers that can be reached by calling the 24-Hour Access to Care line at 1-877-685-2415.
     
  8. How can I schedule training for my facility?
    To schedule a training please contact John Dawson at 910-231-5097