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FAQ - The Geriatric/Adult Specialty Team

  1. Where can I get free training and education regarding mental health for older adults?
    The Geriatric/Adult Specialty Team (GAST) with Trillium offers opportunities that will be shared on our website (News and Events) and through social media (Facebook).
  2. Does the Geriatric Team provide direct care?
    Our team provides training and education to staff of Long Term Care (LTC) facility, community partners, and caregivers who are caring for someone who is at risk for hospitalization due to psychiatric needs.  We do not provide direct services such as transportation, therapy or placement into or out of a LTC facility.  We also do not provide placement of individuals living in the community into LTC facilities.
  3. Is credit given for these trainings?
    Yes, contact hours are given to staff thats who who attend ¾ of each training.  Our trainings are approved by the NC Division of Health Services Regulation Services and most trainings are one contact hour.
  4. Does it cost anything for the trainings?
    There is no charge for these trainings.
  5. How long are the trainings?
    While most trainings last about an hour,are one hour long.  However we do have some trainings that are longer.  For more information contact a GAST representative through Trillium’s call center at 1-866-998-2597. 
  6. Where are the trainings held? 
    Trainings are held at your facility or community program.  We can set up trainings at your facility or community program at times that are convenient for you Monday – Friday 8:30 a.m. – 5:00 p.m. 
  7. Do you help when there is a crisis?
    We help caregivers by providing education about mental illness and work with them in developing a crisis plan but we do not respond to emergency or crisis situations. For crisis emergencies we contract with crisis providers that can be reached by calling Trillium’s 24-Hour Access to Care line at 1-877-685-2415.
  8. How can I schedule training for my facility?
    Contact Kimberly Williams (GAST Director) At or Frankie Glance (Administrative Assistant) or call us at 1.866.998.2597