Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.


Supports Intensity Scale® (SIS)

Woman with a pink blouse smiling beside flowers vaseA Measure for Success

What is the Supports Intensity Scale?

The Supports Intensity Scale (SIS) is a list of questions that focuses on the supports needed for individuals with intellectual/developmental disabilities (I/DD) to be successful. The SIS results will give useful information for creating Individual Support Plans (ISP) because it gathers a lot of information about an individual’s support needs.

The Supports Intensity Scale® (SIS) - Adult

  • is a national assessment tool designed by experts for people with I/DD disabilities ages 5 and older
  • identifies and measures the supports needed for an individual to successfully participate in various life activities
  • is conducted through a positive and complete interview process every two years for children and every three years for adults.

Who receives an SIS® assessment?

All individuals receiving services through the NC Innovations Waiver must receive an SIS.  The SIS gives very valuable information to us and to you. 

To learn more about the SIS® . . . 

Watch these SIS® Videos produced by the American Association on Intellectual and Developmental Disabilities. 

Resources & Links

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.

Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen