Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.


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Members Communication Bulletin

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Member Communication Bulletins are sent to share information with our members, their families, and stakeholders in our communities. We will only share information that impacts services or is very important. You can sign up using the link below and choose the list "Members/Families (Members/Recipients Communication Bulletins)." You can cancel receiving these emails at any time.

SIGN-UP FOR OUR NEWSLETTERS

Member & Stakeholders Communication Bulletin #34 02.24.23
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Enrollment Broker packets
  • Member and Recipient Portal
 
Member & Stakeholders Communication Bulletin #33 02.15.23
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Enrollment Broker packets
  • Member and Recipient Portal
 
Member & Stakeholders Communication Bulletin #32 10.13.22
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Member and Recipient Portal
 
Member & Stakeholders Communication Bulletin #31 08.24.22
  • Text and Email Sign-up
  • Enrollment Broker packets
  • Hurricane Preparation
  • Stay Connected
  • Pandemic Electronic Benefit Transfert (PEBT)
 
Member & Stakeholders Communication Bulletin #30 06.07.22
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Victory Junction Applications Open
  • Hurricane Preparation, Future Planning
  • Stay Connected
 
Member & Stakeholders Communication Bulletin #29 04.19.22
  • Choose Independence
  • Follow us on Instagram
  • Victory Junction Applications Open
 
Member & Stakeholders Communication Bulletin #28 01.24.22
  • SMART Goals
  • Welcome to Bladen County
  • Follow us on Instagram
  • Victory Junction Applications Open
 
Member & Stakeholders Communication Bulletin #27 12.09.21
  • New Version of Member Handbook Available
  • Welcome to Halifax County
  • Follow us on Instagram
  • Small Business Funding Project
  • ECHO Survey Results
 
Member & Stakeholders Communication Bulletin #26 10.25.21
  • Olmstead Public Comment
  • Future Planning Opportunities
  • Out of the Darkness Walks
 
Member & Stakeholders Communication Bulletin #25 09.10.21
  • Let’s Chalk About Mental Health events
  • AngelSense™ trainings
  • Victory Junction 
 
Member & Stakeholders Communication Bulletin #24 07.28.21
  • One Community Event
  • Updated Member and Recipient Handbook
  • Caregivers Survey
  • COVID Vaccines
  • Stay Connected
  • Victory Junction
  • AngelSense™
 
Member & Stakeholders Communication Bulletin #23 06.09.21
  • Member Information Events
  • One Community Initiative
  • COVID Vaccines
  • Stay Connected
  • Victory Junction
  • AngelSense™
 
Member & Stakeholders Communication Bulletin #022 05.11.21
  • Provider Outreach to Members about Selecting a Health Plan
  • NEW Member Information Events
  • One Community Initiative
  • COVID Vaccines
  • Stay Connected
  • Victory Junction, AngelSense™
 
Member & Stakeholders Communication Bulletin #021 04.21.21
  • COVID Vaccines
  • Stay Connected
  • NEW Member Information Events
  • New Provider Directory Search
  • Victory Junction
  • AngelSense™
  • New Courses on My Learning Campus
 
Member & Stakeholders Communication Bulletin #020 03.12.21
  • Visitation Guidance for ICF/IIDs from CMS
  • COVID Vaccines
  • Career Fair
  • NEW Member Information Events
  • ACAP Scholarship
  • New Provider Directory Search
  • Small Business Funding
 
Member & Stakeholders Communication Bulletin #019 03.05.21
  • Small Business Funding
  • COVID Vaccines
  • NEW Member Information Events
  • ACAP Scholarship
  • New Provider Directory Search
 
Member & Stakeholders Communication Bulletin #018 02.02.21
  • Move Your Way
  • Hope4NC
  • Small Business Funding
  • COVID Vaccines
  • Supported Living Levels 2/3 Action Team Focus Group
 
Member & Stakeholders Communication Bulletin #017 12.16.20
  • State-Funded
  • Innovations Waiver
  • Medicaid B3 Respite Update
  • Help with Utility Bills
 
Member & Stakeholders Communication Bulletin #016 12.09.20
  • Victory Junction Family Weekends
  • New NC Medicaid Portal
  • Help with Utility Bills
  • Trillium’s Self-Management Webpage
  • Holiday Guidance from NC DHHS for Visitors to Residential Care Settings
 
Member & Stakeholders Communication Bulletin #015 11.25.20
  • Victory Junction Family Weekends
  • NC Medicaid Website Launch
  • Holiday Guidance from NC DHHS for Visitors to Residential Care Settings
 
Member & Stakeholders Communication Bulletin #014 11.09.20
  • Safe Schools Healthy Kids NC COVID Tip Sheets
  • NC DHHS Town Hall Webinar
  • Flu Vaccine Reminder
 
Member & Stakeholders Communication Bulletin #013 10.16.20
  • Text Messaging Survey
  • Healthy Movement at Home
  • Small Business Startup Funds
  • Flu Vaccines
  • Brain Injury ECHO
 
Member & Stakeholders Communication Bulletin #012 10.02.20
  • NC Innovations Waiver Services (Respite) During Remote Learning
  • Text Messaging Survey
  • Healthy Movement at Home
  • Small Business Startup Funds
  • Flu Vaccines
 
Member & Stakeholders Communication Bulletin #011 09.28.20
  • Flu Vaccines
  • Virtual MHFA Training
  • Text Messaging Survey
  • My Learning Campus Training Videos
  • Small Business Startup Funds
  • CFAC Involvement
  • Joint DMH and DHB (NC Medicaid) COVID-19 Update Calls
 
Member & Stakeholders Communication Bulletin #010 09.10.20
  • Text Messaging Survey
  • My Learning Campus Training Videos
  • Virtual Differently Abled Tutoring
  • Small Business Startup Funds
  • CFAC Involvement
 
Member & Stakeholders Communication Bulletin #009 08.18.20
  • Joint Communication Bulletin #J372: IDD Medicaid and State-Funded Service Delivery During School Hours,
  • New Text Messages from Trillium
  • My Learning Campus training videos
  • Healthy Helpings
  • NC Social Emotional Learning Stakeholder Input Opportunities for Youth Ages 14-18
 
Member & Stakeholders Communication Bulletin #008 07.17.20
  • New Text Messages from Trillium
  • My Learning Campus training videos
  • A to Zs of COVID-19 for Families and Individuals with I/DD
  • Hurricane Preparations through new Community Crisis and Disaster Response Team
 
Member & Stakeholders Communication Bulletin #007 06.30.20
  • Hurricane Preparations through new Community Crisis and Disaster Response Team
  • Gaps & Needs survey deadline June 30
 
Member & Stakeholders Communication Bulletin #006 06.23.20
  • Upcoming trainings by Neighborhood Connections
  • OUTreach webinar on June 29 
 
Member & Stakeholders Communication Bulletin #005 06.18.20
  • Second Amendment to Appendix K 
 
Member & Stakeholders Communication Bulletin #004 06.10.20
  • New Text Messaging Platform 
  • Members and Families Virtual Town Hall Meeting with Trillium 
 
Member & Stakeholders Communication Bulletin #003 05.27.20
  • Telehealth during COVID-19
  • Members and Families Virtual Town Hall Meeting with Trillium 
 
Member & Stakeholders Communication Bulletin #002 05.22.20
  • Appendix K Innovations Waiver Adjustments
  • Hotel Stays for COVID-19 Quarantines
  • Members and Families Virtual Town Hall Meeting with Trillium 
 
Member & Stakeholders Communication Bulletin #001 04.08.20
  • Access to Care & Care Management
 
   

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