Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Naloxone Distribution Initiative

Naloxone Distribution Initiatives 

Picture of Naloxone kitsNaloxone is used to reverse the effects of an opioid overdose and can be administered by law enforcement officials, emergency medical services, etc.

Through a partnership with the NC Harm Reduction Coalition (NCHRC), Trillium has donated funding to provide naloxone kits around the state. In the fiscal year, 2016 Trillium donated $15,000 to NCHRC, followed by a $100,000 donation for the period of 2016 to 2019.

According to Robert Childs, the Executive Director of NCHRC, our funds have primarily been used to purchase Naloxone nasal injector kits for distribution to law enforcement organizations throughout our region. At approximately $50 to $75 per kit, that translates to about 450 to 650 nasal kits per year through 2019. Trillium also donated naloxone kits to the Jacksonville and Manteo police departments.

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Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen