Tailored Plan Launch is Delayed
NC Medicaid will delay Tailored Plan Launch beyond October 2023. A new launch date has not been announced.
More information can be found 
Learn about Tailored Plan here

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Medicaid expansion will no longer launch Oct. 1 as the North Carolina General Assembly failed to take needed action to meet that date. A new launch date will be announced following the needed legislative action, but it will not be Oct. 1.
For more information, please view the press release from NCDHHS.


Pharmacy Services and Drug Formulary

Medications to Help in Treatment and Recovery

Please note: Pharmacy Services will not launch until September 2023. More information will be shared soon.

Trillium has partnered with PerformRx, to oversee the pharmacy benefit plan. They work to provide access to medications prescribed by psychiatric and physical health prescribers. Medications can help members improve their quality of life, experience better success in recovery, and see positive outcomes. 

Trillium covers medications on the drug formulary established by NCDHHS. A drug formulary is the list of generic (such as acetaminophen instead of Tylenol®) and brand name prescription drugs covered by the Tailored Plans. In most cases, a generic drug will be required to be dispensed, but the plan covers all brand medications if a generic substitution is not available. Medications are classified on the Preferred Drug List Preferred (PDL) as Preferred, Non-Preferred or Non-PDL.

In the event of an emergency event or disaster declaration, Trillium will make sure members can fill an emergency supply of medications. Certain members will also be able to get the maximum extended day supply of their prescriptions. Your care manager will share more information with you about this.  


  • Prescription drugs
  • Some medicines sold without a prescription (also called “over-the-counter”), like allergy medicines.
  • Insulin and other diabetic supplies like syringes, test strips, lancets and pen needles.
  • Items to help stop smoking, including over-the-counter products.
  • Emergency contraception.


The Trillium Lock-In Program helps identify members who are at risk for possible overuse or improper use of pain medications (opioid analgesics) and nerve medications (benzodiazepines and certain anxiolytics). The Trillium Lock-In Program also helps identify members who get the medications from more than one prescriber (doctor, nurse practitioner or physician’s assistant). If you qualify for this program, Trillium will only pay for your pain medications and nerve medications when:

  • Your medications are ordered by one prescriber. You will be given a chance to pick a prescriber in the Trillium’s network. 
  • You have these prescriptions filled from one pharmacy. You will be given a chance to pick a pharmacy in Trillium’s network. 

If you qualify for Trillium Lock-In Program, you will be in the program for a two-year period. If you do not agree with our decision that you should be in the program, you can appeal our decision before you are placed in the program (see Appeals page or the member handbook for more information).

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You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen