Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Self-Management

DO YOU THINK YOU NEED HELP?

Trillium Health Resources encourages our members and the public to be well-informed about their diagnoses and conditions. Where a person physically and socially lives, learns, works and plays all have a tremendous impact. We share the resources below that offer online assessments and anonymous tools to help improve well-being. These links can help educate and empower members and their families to help bring up any concerns with their providers. You are your own best advocate!

Physical Health
A healthy diet, physical activity, and quitting smoking all can have a positive effect on physical and mental well-being.
ADULT CHILDREN / ADOLESCENTS

Healthy weight (Body Mass Index, or BMI) maintenance for adult men and non-pregnant women:

  • From the Centers for Disease Control and Prevention (CDC):

Healthy weight(Body Mass Index, or BMI) for children ages 2-19yrs

Encouraging physical activity: 

Encouraging physical activity :

Healthy Eating:

Healthy Eating:

Meal Planning and Tracking Tools:

 

Smoking and tobacco use cessation:

 
Mental Health
Stress, traumatic events, and life situations can impact mental health the same as chemical imbalances in the brain.
ADULT CHILDREN / ADOLESCENTS

Managing Stress:

Managing Stress:

Safe Schools Healthy Kids free online training and tip sheets related to depression, stress, substance use, and more for teachers, school staff, and parents.

Safe Schools Healthy Kids free online training and tip sheets related to depression, stress, substance use, and more for teachers, school staff, and parents.

Identifying psychiatric symptoms through self-assessment:

Identifying psychiatric symptoms through self-assessment:

Self-Monitoring
Regular check-ins of your emotions, stress levels, and body can help prevent more serious issues in the future.
ADULT CHILDREN / ADOLESCENTS

DIY self-management tools:

DIY self-management tools:

  Safe Schools Healthy Kids free online training and tip sheets related to depression, stress, substance use, and more for teachers, school staff, and parents.
Substance Abuse
Drinking too much alcoholic beverages or using drugs can be cause for concern. Drugs can include those prescribed to someone else, or illegal drugs purchased on the street.
ADULT CHILDREN / ADOLESCENTS

Avoiding At-Risk Drinking:

Avoiding At-Risk Drinking:

Drug Use:

Drug Use:

Safe Schools Healthy Kids free online training and tip sheets related to depression, stress, substance use, and more for teachers, school staff, and parents. Safe Schools Healthy Kids free online training and tip sheets related to depression, stress, substance use, and more for teachers, school staff, and parents.
Others
ADULT

Emergency/Disaster preparation:

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.


Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen