Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.


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Trillium Advantage

Valued-Added Benefits

Green and blue letters with Trillium Advantage

Trillium Advantage covers services and settings not currently available to members in NC Medicaid. These options are better suited to meet the individual needs of our members that may not be covered by typical behavioral health or I/DD services. These Value Added Services are specifically targeted to members who experience challenges related to Health Equity in order to improve their access to these necessary resources and improve their overall health outcomes. 

Valued Added Services

--- Click the options below to learn more ---

Trillium understands the challenges that members and providers have experienced as a result of COVID-19. We developed our “Stay Connected” program to assist members by providing access to a prepaid cell phone with unlimited data, text, and talk for one year. Having access to reliable communication is critical at this time to access services through telehealth, arrange transportation, and to decrease social isolation.

To be eligible for Stay Connected, applicants must meet the following requirements:

  1. Be a Trillium member.
  2. Have limited or no access to their own cellular device.

We know that now, more than ever, we all need to Stay Connected.

Stay Connected Application

Trillium believes everyone has the right to choose where they want to live, including people with intellectual or developmental disabilities. To assist adults and children who have such disabilities, the Choose Independence program offers opportunities to eligible individuals and families to:

  • purchase equipment, supplies, and services that strengthen independence
  • decrease the need for 24-hour/day supervision
  • increase long-term success in living as independently as possible
  • provide training for proper use of items and technology

More information in our:

Choose Independence

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See something that needs to be updated?

If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.


Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen