Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.



Thank you for your interest in contracting to provide services in the Trillium Health Resources provider network!

Prior to contracting or provision of services, providers and practitioners must be enrolled and credentialed with the NC Department of Health and Human Services via NC Tracks and approved for network participation in the Trillium network.

As of May 1, 2022, providers will no longer submit credentialing applications directly to Trillium. Trillium will accept NC Tracks credentialing as documented in the NC Tracks Provider Eligibility File and/or the NC Tracks Operations Portal. The North Carolina Department of Health and Human Services (the Department), through NCTracks, will continue to collect information and verify credentials for all providers currently enrolled or seeking to enroll in North Carolina’s Medicaid and/or Health Choice programs or as a State-funded service provider.

Trillium will continue to verify that providers have been enrolled in NCTracks, ensuring required taxonomy, site, and service prior to executing a provider contract or enrolling an affiliated practitioner into Trillium’s network.

Trillium Health Resources operates as a closed network at this time, allowing for prioritized focus on identified areas of need, the quality of service providers, and sound fiscal management. Currently, we are not accepting unsolicited applications for network membership. However, targeted service needs may be identified periodically and posted to Trillium’s RFP/RFA/RFI Opportunities page on the website. Needs may also be communicated through Network Communications Bulletins. Any provider (including those not contracted with Trillium) can sign up to receive these communications to stay updated on Trillium network needs.

For additional information regarding joining the network, please email NetworkServicesSupport@TrilliumNC.org.

Affiliated Practitioner - Additions/Removals

For participating Trillium providers requesting to affiliate a practitioner with a participating group, organization, or facitlity, please complete the Request to Affiliate a Practitioner Form below and send it by email to Credentialing@TrilliumNC.org.

Please use the following the remove an affiliation when the relationship between the provider and practitioner has ended.

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.