Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

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A CARING HEART CASE MANAGEMENT INC IDLEBROOK HOUSE

Last Validated: March 30th, 2021
Accepting New Patients: Yes
Crisis Phone Number: 919-920-4567
Provider Type: Agency
Residential Facility: Yes
Number of Beds: 3
Cultural Competency Training: No
Features:
  • ADA Accessible

Site Hours

Open 24 Hours

  • Monday 12:00 AM-11:59 PM
  • Tuesday 12:00 AM-11:59 PM
  • Wednesday 12:00 AM-11:59 PM
  • Friday 12:00 AM-11:59 PM

Regular

  • Monday 08:00 AM-05:00 PM
  • Tuesday 08:00 AM-05:00 PM
  • Wednesday 08:00 AM-05:00 PM
  • Thursday 08:00 AM-05:00 PM
  • Friday 08:00 AM-05:00 PM
Additional Information:
  • Appointment Required

Contact Information

Name: Erin Mairs
Phone: 910-455-6724
Fax: 910-346-5489
Residential Type:
  • Adult
  • Intellectual Developmental Disability
  • Mental Health
Specialties:
  • Adults (18-54)
  • Autism Spectrum
  • Co-Occuring/Dual Diagnosis - IDD/Mental Health/Substance Use
  • Community Based Services
  • Developmental Disabilities - Residential
  • Geriatrics (55+)
  • Individuals with Hearing Impairment
  • Individuals with Visual Impairment
  • Intellectual/Developmental Disability
Insurances Accepted:
  • Medicaid
  • State
Payment Methods Accepted:
  • Other Contact Provider
  • Sliding Fee Scale
Service Category:
  • Innovations
Enhanced Services:
  • INNOVATIONS WAIVER - CRISIS SERVICES
  • INNOVATIONS WAIVER - RESIDENTIAL SUPPORTS
Interpreters
  • Bilingual Staff - American Sign Language
  • Bilingual Staff - Spanish

Corporate Information

Provider: A CARING HEART CASE MANAGEMENT INC
Type: Agency

Accreditations

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