The Trillium Tailored Plan launches on April 1, 2023.
NC Medicaid changed the start date for Tailored Plans. The new start date is April 1, 2023. Until April 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

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Trillium has launched our Emergency Operations in preparation for Hurricane Ian. Trillium’s Member and Recipient Services will remain active and will switch to only operating that number (1-877-685-2415) if required due to power outages. If conditions worsen, we encourage everyone to use staff emails to keep Member & Recipient Services open. In all areas, 911 should be used for TRUE MEDICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community.

A CARING HEART CASE MANAGEMENT INC INDEPENDENCE CENTER JACKSONVILLE

Last Validated: March 25th, 2021
Accepting New Patients: Yes
After Hours Crisis Phone Number: 919-920-4567
Provider Type: Agency
Residential Facility: No
Cultural Competency Training: Yes
Accessibility/Features:
  • ADA Accessible
  • Cultural Competency

Site Hours

Regular

  • Monday 08:00 AM-05:00 PM
  • Tuesday 08:00 AM-05:00 PM
  • Wednesday 08:00 AM-05:00 PM
  • Thursday 08:00 AM-05:00 PM
  • Friday 08:00 AM-05:00 PM

Walk-In

  • Monday 08:00 AM-05:00 PM
  • Tuesday 08:00 AM-05:00 PM
  • Wednesday 08:00 AM-05:00 PM
  • Thursday 08:00 AM-05:00 PM
  • Friday 08:00 AM-05:00 PM

Contact Information

Name: Erin Mairs
Phone: 910-430-4152
Fax: 910-430-4153

Address

603 NEW BRIDGE ST
JACKSONVILLE, NC,
ONSLOW

Specialties:
  • Adolescents (13-17)
  • Adults (18-54)
  • Autism Spectrum
  • Child and Adolescents (5-21)
  • Children (4-12)
  • Co-Occuring/Dual Diagnosis - IDD/Mental Health/Substance Use
  • Community Based Services
  • Developmental Disabilities - Residential
  • Geriatrics (55+)
  • Individuals with Hearing Impairment
  • Individuals with Visual Impairment
  • Intellectual/Developmental Disability
Insurances Accepted:
  • Medicaid
  • State
Service Category:
  • Innovations
Enhanced Services:
  • INNOVATIONS WAIVER - RESIDENTIAL SUPPORTS
  • INNOVATIONS WAIVER -DAY SUPPORTS
Languages
  • Bilingual Staff - Spanish

Corporate Information

Provider: A CARING HEART CASE MANAGEMENT INC
Type: Agency

Contact Information

Name: Luann Creech
Phone: 919-587-0189
Fax: 919-587-0194

Address

808 N BERKELEY BLVD
STE A1
GOLDSBORO, NC,
WAYNE

Accreditations

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.