Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

A HELPING HAND OF WILMINGTON

Last Validated: April 12th, 2021
Accepting New Patients: Yes
Crisis Phone Number: 910-547-3998
Residential Facility: No
Cultural Competency Training: No
Features:
  • ADA Accessible

Site Hours

Evening

  • Monday 06:00 PM-09:00 PM
  • Wednesday 06:00 PM-09:00 PM
  • Friday 06:00 PM-09:00 PM

Regular

  • Monday 08:00 AM-05:00 PM
  • Tuesday 08:00 AM-05:00 PM
  • Wednesday 08:00 AM-05:00 PM
  • Thursday 08:00 AM-05:00 PM
  • Friday 08:00 AM-05:00 PM

Walk-In

  • Monday 08:00 AM-05:00 PM
  • Tuesday 08:00 AM-05:00 PM
  • Wednesday 08:00 AM-05:00 PM
  • Thursday 08:00 AM-05:00 PM
  • Friday 08:00 AM-05:00 PM

Contact Information

Name: Lisa Atkins, LCSW
Phone: 910-796-6868
Fax: 910-796-6869

Address

5013 Wrightsville Avenue
Wilmington, NC,
NEW HANOVER

Insurances Accepted:
  • Blue Cross Blue Shield
  • Medcost
  • Medicaid
  • Medicare
  • Other Contact Provider
  • State
  • United Healthcare
Payment Methods Accepted:
  • Cash
  • Credit Card
  • Debit Card
  • Payment Plans
  • Sliding Fee Scale
Service Category:
  • Community
  • Community Support
  • Emergency Department
  • MULTI-SYSTEMIC THERAPY (MST)
  • Outpatient
  • Psychiatric Residential Treatment Facility
Enhanced Services:
  • OUTPATIENT TREATMENT - FAMILY THERAPY
  • OUTPATIENT TREATMENT - GROUP THERAPY
  • OUTPATIENT TREATMENT - INDIVIDUAL THERAPY
  • OUTPATIENT TREATMENT - PHYSICIAN SERVICES
  • OUTPATIENT TREATMENT - SCREENING/EVALUATION
  • SUBSTANCE ABUSE - INTENSIVE OUTPATIENT (SA-IOP)

Corporate Information

Provider: A HELPING HAND OF WILMINGTON

Contact Information

Name: Lisa Atkins, LCSW
Phone: 910-796-6868
Fax: 910-796-6869

Address

5013 Wrightsville Avenue
Wilmington, NC,
NEW HANOVER

Accreditations

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.