Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

KEEP HOPE ALIVE HUMAN SERVICES LLC

Last Validated: March 16th, 2021
Accepting New Patients: Yes
Crisis Phone Number: 252-258-1476
Provider Type: Agency
Residential Facility: No
Cultural Competency Training: Yes
Features:
  • ADA Accessible
  • Cultural Competency

Site Hours

Regular

  • Monday 09:00 AM-06:00 PM
  • Tuesday 09:00 AM-06:00 PM
  • Wednesday 09:00 AM-06:00 PM
  • Thursday 09:00 AM-06:00 PM
  • Friday 09:00 AM-06:00 PM

Contact Information

Name: Iesha Wallace, BS.QP.
Phone: 252-258-1478
Fax: 252-353-9912

Address

3219 LANDMARK ST
STE 6B
GREENVILLE, NC,
PITT

Insurances Accepted:
  • Medicaid

Corporate Information

Provider: KEEP HOPE ALIVE HUMAN SERVICES LLC
Type: Agency

Contact Information

Name: Iesha Wallace, BS.QP.
Phone: 252-258-1478
Fax: 252-353-9912

Address

3219 LANDMARK ST
STE 6B
GREENVILLE, NC,
PITT

Accreditations

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.