Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with substance use, mental illness and intellectual/developmental disabilities in eastern North Carolina.

Legal Notice

A copy of the proposed budget for Trillium Health Resources for Fiscal Year 2021-2022, has been submitted to the Trillium Governing Board and will be available for public inspection from June 1 to June 24, 2021, at the Trillium Health Resources office at 144 Community College Road, Ahoskie, NC.

The public hearing on the budget will be held on Thursday, June 24, 2021, at 4:00 p.m. via teleconference.  The call-in number is 415-655-0001.  The meeting access code is 177 493 1099 and the password is 2658.  If you are in need of a location or equipment to call into the meeting, please contact Richard Leissner at 866-998-2597 or by email at at least 48 hours prior to the meeting.  

Upcoming Events

Check out what's happening in the counties we serve.

Jun 23, 2021

Emergency Management Preparedness

Emergency Management Preparedness
Manual for People with Disabilities

The National Preparedness Division from the Puerto Rico Caribbean Area Office for FEMA Region 2 in partnership with the PR Core Advisory Groups (PR CAGS) will be providing Part 2 of this webinar.

More information and registration 

Jun 24, 2021

Prepare Kids For Emergencies with Pedro the Penguin

Prepare with Pedro is an education program created by the American Red Cross, featuring Pedro the Penguin as he travels across the U.S. and teaches kids how to prepare and take action for local hazards.

Here more information and registration

Jun 24, 2021

Virtual Office Hours for Providers

Medicaid Transformation Provider Services and North Carolina AHEC are conducting a series of Virtual Office Hours for providers. These sessions offer an interactive format for providers to have their questions answered.

For the full schedule and to register, visit the AHEC Medicaid Managed Care webpage.  

Jun 25, 2021

Integrated Dual Diagnosis Treatment (IDDT) Consultations

Six IDDT program consultation sessions offered to ACT, Program, and Clinical leadership.