Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

My Learning Campus

Open book with Trillium flower on the middle and the phrase My Learning Campus

 

Your Well-Being Matters
 

My Learning Campus shares free, online trainings and tip sheets for anyone to access. Trillium helps our communities build the necessary foundations to help improve well-being, provide solutions, and recognize the potential we all offer. Courses will cover a wide range of topics including:

  • Updates to service offerings such as the Innovations Waiver
  • An introduction to Trillium, behavioral health, and how we operate
  • Reducing stress
     

Ready to learn more?

Visit My Learning Campus by clicking

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.