Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Eat the Rainbow

Vegetable and fruits on the shape of rainbow, and the words Eat the Rainbow

Nutrition is a basic, physiological need. Food insecurity makes it difficult to achieve any other goals. Food deserts (where there is a lack of grocery stores and fresh foods in a neighborhood) and food swamps (the only food sources readily available are fast food restaurants or convenience stores) are common in both urban areas with lack of transportation and rural areas where it is miles to the nearest town.

Trillium implemented a program titled “Eat the Rainbow” in 2019. The program provided educational classes on healthy eating. Each month focused on a different color of the rainbow and the variety of fruits and vegetables in that color.

The courses are taught at after-school programs hosted at specialized inclusive programs, along with adult day programs, psychosocial rehabilitation programs, and Wellness Cities. In 2019, participants went home with a selection of produce, recipes, and increased knowledge about incorporating the rainbow into their daily diet. 

Trillium will continue to look for ways to provide our members with information about healthy eating. Stay tuned for future programming.


Eat the Rainbow - Pineapple
March 25, 2019


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