Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Healthy Movement

Peloton LogoThe Healthy Movement Project is aimed at increasing our members’ access to physical fitness activities with Peloton™ bikes for indoor cycling. The equipment was placed at locations where members spend a good portion of their time such as adult day programs and psychosocial rehabilitation programs. Peloton™ designs commercial grade bicycles which are durable, user-friendly, and have interactive classes that help guide and promote use.

Participants in the Healthy Movement Project were chosen from a Request for Proposal process that closed May 3, 2019. A total of 63 bikes are awarded to 19 provider organizations at 55 different locations throughout the Trillium catchment area. 

Programs received the bikes include social recreation programs, group homes, adult day vocational programs, psychosocial rehabilitation programs, and day treatment programs.

Sites were chosen based on funding availability, completeness of application, serving a high volume of members, and covering as many counties in our catchment area as possible. Sites will report on participant use of the equipment and progress toward healthy goals. Staff will help train members on how to use the equipment and encourage participation.

Healthy Movement at Home

NordicTrack and Mirror Logo

Healthy Movement at Home expands the Healthy Movement Project to support members’ health and fitness goals during COVID-19 by offering interactive workout equipment in a member’s home. Trillium is offering of equipment to our members through a first-come, first-served grant application process.

Equipment

  • Mirror Home Workout systems, including a one-year subscription
  • NordicTrack Home Workout equipment, including a one-year subscription
  • Keiser Wheelchair Accessible Total Body Trainers 

Award Announcement

Trillium Health Resources accepted applications for the Healthy Movement at Home grant opportunity for exercise equipment from October 9, 2020, through October 30, 2020. We are awarding 103 eligible members with exercise equipment of their choice from Mirror Home, Nordictrack, and FitnessZone.com.

All members whose applications were approved have received a call from our Neighborhood Connections Specialists to inform them of the award. We look forward to this partnership with our members in improving health through physical fitness while staying safe during the pandemic. Any questions can be e-mailed to NeighborhoodConnections@TrilliumNC.org.

 

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