Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Victory Junction



Victory Junction logo black silhouette of kid playing in a tire swingStigmas and public misperceptions can create isolation for those with severe and persistent mental illness (SPMI), I/DD, and substance use disorders. Public sites and activities that encourage participation by people of all abilities help foster familiarity and awareness that there are more similarities than differences.

Trillium is partnering with Victory Junction, an inclusive camp located on 84 acres in Randleman, North Carolina, to offer separate family weekends for Trillium members. Victory Junction enriches the lives of children with serious illnesses by providing life-changing camping experiences that are exciting, fun, and empowering, at no cost to children or their families.

Family Weekend Kick-off!

group of people dancing girl riding a horse group of people boating girl painting craft


Space is limited and applicants must be a Trillium member between the ages or developmental ages of six to 16 years old and their family and/or natural supports. Click the Summer 2021 Interest Form to begin the process today! Upon member verification with Trillium, a Victory Junction representative will reach out with an application and help you get started!

View our summer 2021 flyer for details. Session Dates and Application Deadlines:

  • June 18-20 - deadline June 4
  • July 2-4 - deadline June 18
  • July 12-14 - deadline June 28
  • July 19-21 - deadline July 5

Due to COVID-19, CDC guidelines will be followed. There will be limited Victory Junction staff on-site in order to provide families with the safest experience possible.

Current programming is designed to provide a unique experience for families to bond together. Members are able to feel empowered and build self-confidence in their abilities while using amenities at camp. Programming and amenities are inclusive and adaptive to differing needs and diagnoses. Victory Junction includes an on-site medical center, food service with special dietary accommodations, and cabins that sleep up to eight individuals.

Therapeutic foster care families will enjoy unique bonding opportunities through a trauma-informed approach sensitive to their needs and recovery. 

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