The Trillium Tailored Plan launches on April 1, 2023.
NC Medicaid changed the start date for Tailored Plans. The new start date is April 1, 2023. Until April 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here


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Terms & Conditions

This website is owned and operated by Trillium Health Resources (“Trillium”). Trillium maintains and operates this Site as a service to our visitors, members, recipients, providers, and stakeholders, subject to the following Terms & Conditions and Website Privacy Policy. This page informs you of Trillium’s Terms & Conditions regarding the use of this Site. 

These Terms & Conditions was effective as of October 07, 2022, and shall remain in effect unless modified. 

TERMS & CONDITIONS

Acceptance. When you use this Site, you accept these Terms and Conditions; if you not agree to these Terms and Conditions, you may not use this Site. Trillium reserves the right to modify content on this Site and the Privacy Policy, without prior notice, at any time. Any modifications to these Terms and Conditions or Privacy Policy will be in effect immediately upon posting on this page. You should check this page periodically. Your continued use of this Site after Trillium posts any amendments or modifications of or to these Terms and Conditions and/or Privacy Policy will constitute your consent to abide and be bound by such amendments or modifications. 

Age & Responsibility. You represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You understand that you are financially responsible for all uses of this Site by you and those using any login information that you may have. 

Use of Content on Site. You may not republish, distribute, broadcast, or otherwise use the content of this Site other than as expressly permitted by these Terms. You may view, download and print content from this Site, subject to the following conditions: (a) the content may only be used for informational purposes; (b) the content may not be modified or altered in any way; and (c) Trillium must be acknowledged as the owner of the Site and/or content. You must retain all copyright and trademark notices contained in any materials housed on this Site.

Prohibited Acts. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

Payments. Trillium does not accept or process payments on this Site. 

Disclaimer. The material and information contained on this Site is for informational purposes only. In the development of the Site and its content, Trillium ensured that all information was as accurate as possible. You should not rely upon the materials or information on this Site as a basis for making any business, legal, or any other decisions. Trillium cannot guarantee that the information on this Site is always complete, correct, up-to-date or that its use will help you achieve your intended goals. 

Privacy. By using this Site, you agree that you have read the Privacy Policy below, the terms of which are incorporated herein, and agree that the terms of the Privacy Policy are reasonable. Furthermore, you consent to the use of your personal information by Trillium and/or its affiliates in accordance with the terms of and for the purposes set forth in the Trillium Privacy Policy. 

Amendment. Trillium may, at any time, amend these terms and conditions. Your continued use of this Site will be conditioned upon the terms and conditions Trillium has in place at the time of your use of the Site. 

Limitation of Liability & No Warranties. Except as expressly stated in an agreement between you and Trillium, all context, services, products and software provided on this Site are provided “as is,” without warranty of any kind, implied, express or statutory. Trillium and its suppliers, employees, content producers, contractors, and licensors disclaim all warranties, implied, express, or statutory, including, without limitation, those of merchantability, title, fitness for a particular purpose, non-infringement of third-party rights or freedom from computer virus. Trillium makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to this Site or the information, products, or services contained on this Site for any purpose. You are solely responsible for the appropriateness of this Site, its content, and the products and services offered by Trillium on the Site for your intended application and use. Trillium does not warrant that the Site, its content, or the products and services it offers on this Site meet your requirements. Any reliance you place on such material is, therefore, strictly at your own risk. To the extent not prohibited by law, in no circumstances shall Trillium, its suppliers, employees, content producers, contractors, or licensors be liable to you or any other third-parties for any direct, indirect, special, consequential, incidental, or punitive damages (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of, or inability to use, this Site, including any of the material contained within this Site and links to third-party sites, even if Trillium, its suppliers, employees, content producers, contractors, or licensors have been advised of the possibility of such damages. Trillium shall in no case be held liable for any loss or damages, regardless of their nature, directly or indirectly caused by actions or decisions based on the information obtained on or through this Site. Trillium will not be liable for any false, inaccurate, inappropriate, or incomplete information presented on this Site. Trillium will not be liable for the actions or conduct may by any individual identified on this Site, including Trillium Board Members, employees, members, recipients, providers, or other Trillium affiliates or associates. Certain State laws do not allow limitations on implied warrantied or the exclusion or limitation of certain damages. If these laws apply to you, some of all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights. 

Indemnification. You agree to defend, indemnify, and hold harmless Trillium, its directors, officers, employees, attorneys, and agents (“Indemnitees”) against all claims, expenses, liabilities, losses, costs and damages, including reasonable attorney’s fees, that the Indemnitees occur (a) in connection with your use of this Site or any hyper-linked third-party website or (b) resulting from any content that you supply for this Site. 

Links; No Endorsement. This Site contains links and references to third-party sites. The inclusion of those links and references on this Site is for informational purposes and convenience of the public, and does not constitute endorsement or recommendation by Trillium. Trillium does not control third-party sites and is not responsible for their content. Trillium makes no representation or warranty regarding any other site or the contents or materials contained thereon. 

Intellectual Property. All contents of this Site are Copyright © 2022 Trillium and/or its suppliers, Trillium Health Resources, 201 W. 1st. St., Greenville, NC 27858 U.S.A. All rights reserved.  This Site and its contents are protected by United States and North Carolina copyright laws and international treaty provisions. The compilation, organization, and display of any content, as well as all software and inventions used on and in connection with this Site, are the exclusive property of Trillium. 

Applicable Laws. All matters relating to your access to and use of the Site shall be governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. By using this Site, you agree that any legal action or proceeding relating to your access to or use of this Site shall be instituted in a state or federal court located in the State of North Carolina. 

Severability. These Terms and Conditions shall be deemed severable, In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity or enforceability of any other remaining provisions. 

No Waiver. The failure of either party to insist upon or enforce strict performance by the other party of any provision of these Terms and Conditions or Privacy Policy shall not be construed as a waiver of any other provision or right. Neither the course of conduct between you and Trillium nor any trade practice shall modify any provision of these Terms and Conditions. 

Additional Terms. Additional terms and conditions may apply to services and other uses of portions of this Site, and you agree to abide by such other terms and conditions. 

SMS Messaging. Members and recipients who opt-in to receive Standard Message & Data Rates may apply. Message frequency may vary. Members or Recipients may reply STOP to opt-out of receiving SMS messaging from Trillium or HELP for additional information or assistance. 

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