Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.


DJJ and DSS Relationship


Trillium maintains direct communications with Departments of Social Services (DSS) and Departments of Juvenile Justice (DJJ) across our catchment area. Having dedicated staff involved with the multiple county DSS offices and various DJJ districts allows Trillium to give them the focused attention needed to best serve the children and youth in our care.

North Carolina Map divided in 4 sections

Department of Social Services County Locations

Benefits of this emphasis include:

  • county-based issues get a direct response
  • in-office staffing as part of the Partnering for Excellence initiative in Pitt and Craven Counties
  • collect data on the 1,500 children in foster care in our region to determine proactive approaches
  • launch of the Tiered Care Coordination pilot in Pitt County from the Governor’s Task Force on Mental Illness 
  • collaboration with court counselors to prevent more restrictive and costly care for DJJ-involved youth
  • increase utilization of Multisystemic Therapy (MST®) services throughout our counties
  • develop innovative solutions to identified gaps or needs involving children and youth
  • Co-Responder teams being implemented with Brunswick, New Hanover, Carteret, Nash, and Pasquotank DSS.
  • level III group homes opening for DSS/DJJ impacted adolescents
  • level II group homes opening for DSS involved youth and the only referral source is DSS
  • Crisis Respite Homes serving DSS youth

SB207 and Care Review Meetings:

  • When the Court orders Juvenile Justice to convene a Care Review Team meeting, the Juvenile Justice Representative completes and submits Care Review form to Care.Review@Trilliumnc.org in order to request a Trillium Representative at this meeting
  • This email inbox will be monitored daily (during normal business hours) and Trillium representative will be assigned accordingly to attend Care Review Teams.

Disclaimer: SB207/Care Review Team is an North Carolina law that is in no way connected to the benefits and entitlements or due process rights related to medically necessary services.  Trillium is still required to follow clinical coverage policies under the North Carolina Medicaid State Plan;  all of those processes remain in place and will continue to be required to be followed for children who have Medicaid coverage.

Image of the MST Brochure
Multisystemic Therapy Brochure

For more information contact:

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.