Community Training Opportunities

Community Crisis Intervention (CCI)

About This Training:

The Community Crisis Intervention (CCI) training equips participants with the essential knowledge, practical tools, and confidence to recognize, respond to, and support individuals experiencing a behavioral health crisis. Emphasizing early intervention, verbal de-escalation techniques, and effective connection to appropriate resources, this training is designed to strengthen community response systems and foster safer, more compassionate interactions across diverse environments.

Tailored to the unique needs, challenges, and dynamics of each agency or community it serves, CCI ensures relevant, real-world application. Whether in law enforcement, healthcare, education, or social services, the training promotes a collaborative, trauma-informed approach to crisis response that enhances both individual outcomes and community well-being.

Community Resiliency Model (CRM) Training

About This Training:

The Community Resiliency Model (CRM) is a skills-based wellness approach designed to help individuals understand and manage the impact of stress and trauma on the body and mind. Grounded in neuroscience, CRM   teaches simple, evidence-informed techniques that restore balance to the nervous system and build resilience. This training empowers participants to not only apply these tools in their own lives but also share them within their communities to promote collective well-being and healing. For detailed information about the content of this training, please visit the Trauma Resource Institute’s website: The Community Model: Community Resiliency Model (CRM)®

Policy Research Associate (PRA)

About This Training:

The criminal justice system frequently engages individuals who have experienced significant trauma - from early adversity to systemic and community-based violence. Without a trauma-informed lens, responses can unintentionally escalate situations or reinforce harm.

This training introduces the core concepts of trauma and its impact on brain development, behavior, and communication. Participants will explore how trauma shapes interactions with law enforcement, courts, and corrections, and how adopting trauma-informed practices can lead to safer, more respectful, and effective outcomes.
Through real-world examples and interactive discussion, participants will learn how to shift from a punitive mindset to one that promotes understanding, healing, and accountability—benefiting both individuals and the justice system as a whole.
 

Permanent Supporting Housing

About the Training:

This training helps participants understand how Permanent Supportive Housing (PSH) can create lasting housing stability for people who have experienced homelessness and have behavioral health needs. The training focuses on practical tools and strategies that support recovery, independence, and community connection.

Question, Persuade, Refer (QPR)
Gatekeeper Training for Suicide Prevention

About the Training:

QPR’s goal is to prevent suicide and save lives by teaching practical, effective, and easy-to-use skills that anyone can learn. Every day, people around us may be struggling or showing signs of crisis. Through education and awareness, we can all be better prepared to notice those signs and take action. No matter your background or experience, you have the power to make a difference in someone’s life.

Responder Strong™

About This Training:

First responders operate in high-stake, high-stress environments where exposure to trauma, critical incidents, and cumulative stress is part of the job. While these professionals are trained to protect and serve others, they often face barriers to addressing their own mental health needs. The Responder Strong Mental Health Curriculum was developed by and for responders to break down stigma, build resilience, and promote a culture of wellness within emergency services.

This training provides a comprehensive overview of mental health challenges common in responder roles, including burnout, compassion fatigue, and post-traumatic stress. It emphasizes the importance of early intervention, peer support, and leadership engagement in creating psychologically safe workplaces. Participants will walk away with practical tools to support their own well-being and that of their colleagues, fostering stronger teams and healthier communities. 

Verbal De-escalation for Community Partners

About This Training:

In today’s fast-paced and high-stress environments, community-facing professionals are increasingly encountering individuals in emotional distress or crisis. This training is designed to equip participants with the confidence and skills to respond calmly, safely, and effectively.  

Verbal De-escalation for Community Partners focuses on practical, real-world communication strategies to reduce tension, prevent escalation, and support positive outcomes. Through guided instruction, discussion, and scenario-based examples, participants learn to assess situations quickly, maintain personal safety, and apply verbal and non-verbal techniques to defuse potentially volatile encounters.

Whether you work in education, healthcare, customer service, or community outreach, this training offers essential tools for respectful, empathetic, and safe interactions with individuals experiencing heightened emotions or behavioral challenges.