Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Provider Council

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group of people in a meetingPROFESSIONAL PERSPECTIVE

Provider Council

The Trillium Provider Council (PC) strives to be knowledgeable of all aspects of Trillium operations that impact the provider network, including network capacity, stability and the quality of care that its members provide. The Council relies on an exchange of information from its membership and input from other committees. The Council meets every other month on the 2nd Thursday at the corporate office of Trillium at 201 West First St., Greenville, NC 27858-1132  from 10:00 am to noon. 

Meeting Schedule

  • January 14, 2021
  • March 11, 2021
  • May 13, 2021
  • July 8, 2021

The Trillium Provider Council:

  • serves as a fair and impartial representative of all service providers within the network
  • identifies strategic issues that impact network performance
  • facilitates an open exchange of ideas
  • shares values, goals, and vision
  • promotes collaboration and mutual accountability among providers
  • recommends best practices that empower consumers to achieve their personal goals

Provider Council Roster

Provider Council By-Laws

Provider Council Membership Nomination

Provider Council Communication & Feedback Process Form

For the best results, please save the Adobe PDF form to a local drive on your computer before completing the form.


Provider Council Minutes

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