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Trillium offers Value-Added Services specifically targeted to Tailored Plan members who experience challenges related to Health Equity in order to improve their access to resources and improve their overall health outcomes.
Members must meet the eligibility requirements for the service and not have any other funding source available to meet the need for the program. Vendor approval is at the discretion of the program administrator. Value-Added Service availability is subject to funding availability. Members with NC Medicaid Direct and State-funded Recipients are not eligible for Value-Added Services.
To learn more, please view the training on My Learning Campus.
Trillium provides up to $75 one time per year for school supplies for covered children enrolled in Pre-K through grade 12. This will come in the form of a standard school supply kit.
Members can request assistance through their Care Manager, calling Member and Recipient Services, through their provider, or completing the application below.
Closed effective March 1
Trillium provides up to $120 for GED Test Vouchers, once per lifetime, to eliminate any financial barrier relating to testing to obtain a GED.
Members can request assistance through their Care Manager, calling Member and Recipient Services, through their provider, or completing the application below.
Trillium will cover up to $200 per year towards gym membership fees or towards the purchase of select exercise equipment for qualifying members who have no other available funding source to meet this need.
Members can request assistance through their Care Manager, calling Member and Recipient Services, through their provider, or completing the application below.
Closed effective March 1
HOMES funds can be used to fund person-specific needs to maintain housing such as past due rent, past due utilities, or pest extermination, to maintain safe and stable housing. Members must have an ongoing plan for funding. Trillium recognizes there are times when members need assistance due to unplanned financial hardship.
Members can contact their care manager or call Member and Recipient Services to ask about HOMES funds.
Closed effective March 1
One Time Move-In Assistance funds can be used to assist members with obtaining permanent housing. The funds can be used to fund person-specific needs to obtain housing such as, rental deposit, utility deposit, or moving company service cost to obtain safe and stable housing. Members must have an ongoing plan for funding. Trillium recognizes there are times when members need assistance due to unplanned financial hardship.
Members can contact their care manager or call Member and Recipient Services to ask about One Time Move-In Assistance funds.
Closed effective March 1
Stay Connected offers one-time, per lifetime, assistance with a cell phone for eligible members ages 18 and older.
Stay Connected supports Members in accessing cell phones at no cost to ensure they can stay connected with their service providers and contact their care manager as needed.
Members can request assistance through their Care Manager, calling Member and Recipient Services, through their provider, or completing the application below.
Closed effective March 1
Trillium offers access to a mobile app and website to assist with building a 24/7 social support network made up of peers and caregivers. Prior authorization is not required and there is no authorization code needed to utilize the application, as it is available for free to the general public.
Trillium provides up to $50 per member, per year for being active participants in their own health. Members can earn up to $50 for completing their Care Management Comprehensive Assessment (CMCA) with their care manager within 60 days of the beginning of a Tailored Care Management (TCM) assignment.
Members can request assistance through their Care Manager to complete their Care Management Comprehensive Assessment (CMCA).
Trillium provides up to $200 per year, per household, typically in the form of voucher towards bus passes, gift cards for ride share agencies, and gift cards for gas depending upon availability in the Trillium catchment area, to help members access the community, obtain food in rural areas, and address their unmet health related resource needs. Members should first use Non-Emergency Medical Transportation prior to accessing this support.
Members can request this through their Care Manager or by calling Member and Recipient Services, through their Provider, or completing the application below.
Closed effective March 1
Trillium offers up to $100 one time per year, per child member for after-school sports/activities or youth club memberships (Boys & Girls Club or similar membership) for covered children, ages 6-18.
Applications for Youth Support will be reviewed twice annually. Once in July for programs starting in August or after and again in December for programs starting in January or after.
Members can request assistance through their Care Manager, calling Member and Recipient Services, through their Provider, or completing the application below.
Trillium’s Member Incentive Program helps members become involved in their health. It encourages healthy behaviors and education through gift cards and small rewards. Providers, members, and care managers can apply for incentives. Please note: members can only get up to $75 in incentives each fiscal year, from July 1 through June 30. Some rewards may be only partially rewarded if the member limit is reached.
To learn more on how to navigate courses, please view the training on My Learning Campus.
Members can visit Trillium’s My Learning Campus to set up an account and view the courses here:
| Member Incentive Program | Rewards |
|---|---|
| Create a My Learning Campus Account - My Learning Campus is our free, online training website. | Up to $10 in rewards |
| Complete the Trillium New Member Orientation on My Learning Campus | Member Tool-Kit |
| Complete the Healthy Eating course on the Trillium My Learning Campus | Up to $25 Healthy Foods rewards |
Apply for the Medicaid Direct Member Incentive Program here.
Members can visit Trillium’s My Learning Campus to set up an account and view the courses here:
| Member Incentive Program | Rewards |
|---|---|
| Create a My Learning Campus Account - My Learning Campus is our free, online training website. | Up to $10 in rewards |
| Complete the Trillium New Member Orientation on My Learning Campus | Member Tool-Kit |
| Complete the Healthy Eating course on the Trillium My Learning Campus | Up to $25 Healthy Foods rewards |
| Complete Pregnancy Intendedness Course on My Learning Campus | Up to $25 in rewards |
Visits, Medication Refills and Screenings with Providers
| Member Incentive Program | Rewards |
|---|---|
| Complete a Well Visit with your Doctor | Up to $20 in rewards |
| Don't Let the Flu Catch You! | Up to $10 in rewards |
| Asthma Medication Refill | Asthma Relief Kit |
| Well-Child Visits | Up to $25 in rewards |
| Prenatal Visit | Baby Care Kit |
| Postpartum Visit | Up to $25 in rewards |
| HbA1c Lab Test | Up to $25 in rewards |
| Cervical Cancer Screening | Up to $25 in rewards |
| Mammogram | Up to $25 in rewards |
| Colorectal Screening | Up to $25 in rewards |
Tobacco Cessation Program with Trillium’s Population Health Team
(Call Member and Recipient Services at 877-685-2415 to connect the member with the team)
| Member Incentive Program | Rewards |
|---|---|
| Quit Now-Tobacco Cessation Program | Up to $50 in rewards |
Follow Up with Provider within 7 Days of A Behavioral Health Inpatient or Facility-Based Crisis/Detox Stay
| Member Incentive Program | Rewards |
|---|---|
| Follow-Up Visit After Discharge | Up to $50 in rewards |
Apply for the Tailored Plan Member Incentive Program here.
Once approved, certain Trillium Advantage benefits are provided on a reloadable debit card. For questions on how to use the card, below.