Trillium Advantage covers services and settings not currently available to members in NC Medicaid. These options are better suited to meet the individual needs of our members that may not be covered by typical behavioral health or intellectual/developmental disabilities (I/DD) services. These supports are specifically targeted to members who experience challenges related to Health Equity in order to improve their access to these necessary resources and improve their overall health outcomes.
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Trillium understands the challenges that members and providers have experienced as a result of COVID-19. We developed our “Stay Connected” program to assist members by providing access to a prepaid cell phone with unlimited data, text, and talk for one year. Having access to reliable communication is critical at this time to access services through telehealth, arrange transportation, and to decrease social isolation.
To be eligible for Stay Connected, applicants must meet the following requirements:
- Be a Trillium member.
- Have limited or no access to their own cellular device.
We know that now, more than ever, we all need to Stay Connected.
Trillium believes everyone has the right to choose where they want to live, including people with intellectual or developmental disabilities. To assist adults and children who have such disabilities, the Choose Independence program offers opportunities to eligible individuals and families to:
- purchase equipment, supplies, and services that strengthen independence
- decrease the need for 24-hour/day supervision
- increase long-term success in living as independently as possible
- provide training for proper use of items and technology
More information in our webpage:
NC Medicaid Direct Member Incentive Program
Trillium’s NC Medicaid Direct Member Incentive Program helps members become involved in their health. It encourages healthy behaviors and education through gift cards and small rewards. Providers, members, and care managers can apply for incentives. Please note: members can only get up to $75 in incentives each year. This will be tracked by Trillium.
Trillium Advantage Rewards Program
Complete Care Needs Screening within 30 days of joining Trillium
$30 gift card
Complete Care Management Comprehensive Assessment within 60 days of joining Trillium
$50 gift card
Create a My Learning Campus account; My Learning Campus is our free, online training website.
$10 gift card
Complete the Trillium New Member Orientation on My Learning Campus
Member Tool Kit (cash value less than $45)
Complete Intensive Outpatient Program for Alcohol Misuse or Opioid Misuse
$10 Gift Card
Complete a Mental Health First Aid course; MHFA teaches about the warning signs for behavioral health issues, similar to a CPR course.
$25 gift card
Complete the Healthy Eating video on My Learning Campus
$10 Healthy Foods Gift Card
Transportation vouchers, up to $30 per household, for bus passes, gift cards for ride share agencies, and gift cards for gas.
$30 transportation voucher