Member Communications

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In addition to our website and social media, Trillium has other ways to communicate with our members. Follow the instructions below to sign up to get text messages or emails from us. You can stop getting these messages (called “opting out”) at any time.

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Trillium Text Messages

Trillium sends text messages to adults who have chosen to receive them. You can do this by clicking the link below. The text messages include interesting information, links to Trillium training videos, ways you can strengthen your mental and physical health, and more.

We will not send the texts often, and you can choose to stop receiving them at any time. We will not share your phone number with any other agencies. Trillium’s name will be displayed in each text but you will not be able to respond or communicate with a Trillium staff person through these texts.

Users will follow the instructions in each text if they want to stop receiving them. You can respond to any text with "STOPALL" to stop getting these texts. Anyone who does not receive the texts can add their number by clicking the link below:

Add your Number here

Member Communication Bulletins

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Member Communication Bulletins are emails that share information with our members, their families, and stakeholders in our communities. We will only share information that impacts services or is very important. You can sign up using the link below and choose the list "Members/Families (Members/Recipients Communication Bulletins)." You can cancel receiving these emails at any time.

Sign-up for Our Newsletters
Member & Stakeholders Communication Bulletin #4804.14.2025
  • Tailored Plan Launch And Tailored Care Management 
  • 1915i Information
  • Direct File
  • April Blog
  • Camp Easterseals
  • Join our Consumer and Family Advisory Committee!
  • Annual ID Card Mailing
 
Member & Stakeholders Communication Bulletin #4702.21.2025
  • Tailored Plan Launch And Tailored Care Management
  • 1915i Information
  • Victory Junction
  • What is EPSDT?
  • Join our Consumer and Family Advisory Committee!
  • Heart Health Symposium
  • Annual ID Card Mailing
Member & Stakeholders Communication Bulletin #4601.06.2025
  • Tailored Plan Launch And Tailored Care Management
  • 1915i Information
  • Victory Junction
  • New Playground in Lumberton
  • DUKE Health
  • Low INcome Energy Assistance Program 
Member & Stakeholders Communication Bulletin #4510.31.2024
  • Tailored Plan Launch And Tailored Care Management
  • Local Events
  • Somethings
  • Hurricane Helene Resources
Member & Stakeholders Communication Bulletin #4409.06.24
  • Tailored Plan Launch
  • CAHPS Survey
  • Victory Junction
  • Tailored Care Management Information
  • Suicide Prevention and Awareness Summit
Member & Stakeholders Communication Bulletin #4307.26.24
  • Tailored Plan Launch
  • NC Innovations Waiver Renewal
  • Victory Junction
  • Oxford House
  • Consolidation Town Halls
Member & Stakeholders Communication Bulletin #4206.14.24
  • Tailored Plan Launch
  • Important Dates and Trillium Tailored Plan Information Session
  • Consolidation Town Halls
  • Take Pride in Your Health Summit
  • Healthy Opportunities Pilot Launch
Member & Stakeholders Communication Bulletin #4105.15.24
  • Tailored Plan Launch
  • Tailored Plan Important Dates
  • Consolidation Town Halls
  • Take Pride in Your Health Summit
  • Healthy Opportunities Pilot Launch
Member & Stakeholders Communication Bulletin #4003.15.24
  • Tailored Plan Launch
  • Trillium Website Redesign
  • Consolidation of Trillium, Eastpointe, and Sandhills Center
  • New Peer Warmline
  • Community Partner Engagement Plan
  • Low Income Energy Assistance Program
  • Appendix K Flexibilities for NC Innovations Waiver
Member & Stakeholders Communication Bulletin #3901.05.24
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Consolidation of Trillium, Eastpointe, and Sandhills Center
  • Medicaid Expansion
  • Equity in Healthcare Training
  • Low Income Energy Assistance Program
  • Re-entry Simulation on January 30
  • Appendix K Flexibilities for NC Innovations Waiver
Member & Stakeholders Communication Bulletin #3811.03.23
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Medicaid Expansion
  • Survey on Getting Quality Healthcare
  • Native American Heritage Month Event
  • My Learning Campus
Member & Stakeholders Communication Bulletin #3710.13.23
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Medicaid Expansion
  • Playground Opening
  • Victory Junction Inclusive Camp
  • My Learning Campus
Member & Stakeholders Communication Bulletin #3607.28.23
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Long Term Services and Supports Committee
  • 1915i Approval
  • New Trillium Benefits Counselor
  • Victory Junction Inclusive Camp
  • My Learning Campus
Member & Stakeholders Communication Bulletin #3504.28.23
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Enrollment Packets
  • My Learning Campus
Member & Stakeholders Communication Bulletin #3402.24.23
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Enrollment Broker packets
  • Member and Recipient Portal
Member & Stakeholders Communication Bulletin #3302.15.23
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Enrollment Broker packets
  • Member and Recipient Portal
Member & Stakeholders Communication Bulletin #3210.13.22
  • Tailored Plan Delay
  • Text and Email Sign-up
  • Member and Recipient Portal
Member & Stakeholders Communication Bulletin #3108.24.22
  • Text and Email Sign-up
  • Enrollment Broker packets
  • Hurricane Preparation
  • Stay Connected
  • Pandemic Electronic Benefit Transfert (PEBT)
Member & Stakeholders Communication Bulletin #3006.07.22
  • Text and Email Sign-up
  • Tailored Plan Information Sessions
  • Victory Junction Applications Open
  • Hurricane Preparation, Future Planning
  • Stay Connected
Member & Stakeholders Communication Bulletin #2904.19.22
  • Choose Independence
  • Follow us on Instagram
  • Victory Junction Applications Open
Member & Stakeholders Communication Bulletin #2801.24.22
  • SMART Goals
  • Welcome to Bladen County
  • Follow us on Instagram
  • Victory Junction Applications Open
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