Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with substance use, mental illness and intellectual/developmental disabilities in eastern North Carolina.

Upcoming Events

Check out what's happening in the counties we serve.

May 6, 2021

Child Community Collaborative - Hyde County

Conference call and/or WebEx

For more information, contact:


Chinita Vaughan
System of Care Coordinator
Chinita.Vaughan@TrilliumNC.org
1.866.998.2597

May 6, 2021

Child Community Collaborative - Nash County

Conference call and/or WebEx

For more information contact
 

Keith Letchworth
System of Care Coordinator
Keith.Letchworth@TrilliumNC.org
1.866.998.2597

May 6, 2021

COVID-19 Provider Call

Leadership from Behavioral Health and Intellectual and Developmental Disabilities and NC Medicaid invite you to participate in the COVID-19 webinar to discuss updates on the response to COVID-19. 

To register click on the link below.

May 6, 2021

Medicaid Managed Care Fireside Chat Webinar

The North Carolina Department of Health and Human Services and North Carolina AHEC are offering a twice-monthly evening webinar series to help prepare providers, practice managers, and quality managers for Medicaid Managed Care going live on July 1, 2021

For the full schedule and to register, visit the AHEC Medicaid Managed Care webpage.