The Trillium Tailored Plan launches on April 1, 2023.
NC Medicaid changed the start date for Tailored Plans. The new start date is April 1, 2023. Until April 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

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Trillium has launched our Emergency Operations in preparation for Hurricane Ian. Trillium’s Member and Recipient Services will remain active and will switch to only operating that number (1-877-685-2415) if required due to power outages. If conditions worsen, we encourage everyone to use staff emails to keep Member & Recipient Services open. In all areas, 911 should be used for TRUE MEDICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community.


Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious substance use, mental illness and intellectual/developmental disabilities in eastern North Carolina.

Upcoming Events

Check out what's happening in the counties we serve.

Oct 3, 2022

Child Community Collaborative - Beaufort County

Conference call and/or WebEx

For more information, contact:

Stephanie Webb
System of Care Coordinator
Stephanie.Webb@TrilliumNC.org
1-866-998-2597

Oct 3, 2022

Child Community Collaborative - Onslow County

Conference call and/or WebEx

For more information contact


Karen Reaves
System of Care Coordinator
Karen.Reaves@TrilliumNC.org
1.866.998.2597

Oct 3, 2022

DMH/DD/SAS and DHB Monthly Consumer Webinar

NC Behavioral Health and IDD Consumers, Family Members and Community Stakeholders

This webinar series is for consumers, family members, and community stakeholders to provide updates that may impact access to services from the Division of MH/DD/SAS and the Division of Health Benefits (NC Medicaid). 

Register to participate

Oct 4, 2022

2022 NAMI North Carolina Annual

This year’s conference focuses on getting #BackToTheBasics of educating, empowering, and encouraging members of our communities that are affected by mental illness.

Learn more and register for the 2022 Annual Conference