Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with substance use, mental illness and intellectual/developmental disabilities in eastern North Carolina.

Upcoming Events

Check out what's happening in the counties we serve.

May 13, 2021

Child Community Collaborative - Carteret County

Conference call and/or WebEx

For more information contact

Karen Reaves
System of Care Coordinator
Karen.Reaves@TrilliumNC.org 
1.866.998.2597

May 13, 2021

Child Community Collaborative - Craven County

Conference call and/or WebEx

For more information, contact:


Susan Hall
System of Care Coordinator
Susan.Hall@TrilliumNC.org
1.866.998.2597

May 13, 2021

WAKE AHEC Live webinar

Exploring the Addictionary of Stigma Reduction and Recovery Messaging: A Panel Discussion

Social stigma has kept recovery voices silent for decades and has caused those struggling with a substance use disorder (SUD) to lose hope for recovery.

Details and registration for this live webinar

May 14, 2021

Child Community Collaborative - Jones County

Conference call and/or WebEx

For more information contact
 

Karen Reaves
System of Care Coordinator
Karen.Reaves@TrilliumNC.org 
1.866.998.259797