Tailored Plan Launch is Delayed
NC Medicaid will delay Tailored Plan Launch beyond October 2023. A new launch date has not been announced.
More information can be found 
Learn about Tailored Plan here

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Medicaid expansion will no longer launch Oct. 1 as the North Carolina General Assembly failed to take needed action to meet that date. A new launch date will be announced following the needed legislative action, but it will not be Oct. 1.
For more information, please view the press release from NCDHHS.


Resources & Links

Lapto with shelve full of books on the screenInformation | Support | Research

The following links are to external healthcare resources. They are for informational purposes only. Trillium is not endorsing any product or service related to this information. We welcome suggestions for websites that may be helpful to others and will post all appropriate content. You can go directly to a specific category of resources by choosing a link from the bulleted list below.

Help when you need it most. You can go to NC211.org or dial 2-1-1 to connect with a network of over 18,000 resources right here in North Carolina. Our call center experts and website can assist you with:
  • Employment Assistance
  • Food Pantries
  • Homeless Shelters
  • And more.

Cell phone assistance

Individuals who receive Medicaid and/or other public assistance programs may qualify for free or reduced cell phones and plans. View the links below for more information:


NC MedAssist is a nonprofit pharmacy program providing access to life-saving prescription medications, patient support, advocacy and related services to poor, vulnerable, and uninsured North Carolina residents.


  • ADHD Resources English & Spanish - Download the useful resources below, vetted by national experts, and spread them widely in your place of work, community, and schools!
  • Bring Change to Mind - Is non-profit organization working together to end the stigma and discrimination surrounding mental illness through widely distributed public education materials and programs based on the latest scientific insights and measured for effectiveness.
  • Child Sexual Abuse Prevention Training - Darkness to Light understands that learning the facts about childhood sexual abuse helps prevent it. Talking about it helps prevent it. Getting involved helps prevent it.
  • Emergency Response Resources - Summary of Emergency Response Resources by Trillium Region / County.
  • Global Medical Education (GME) - Information graphics or “infographics” are graphic visual representations of information, data or knowledge intended to present complex information quickly and clearly.
  • Happify  - Happify's activities and games are based on a decade's worth of cutting-edge research by psychologists and neuroscientists from leading academic institutions around the world. 
  • Healthy Minds Program App - A FREE Healthy Minds phone App based on neuroscience to supplement your current programming with well-being tools! Free short meditations to develop the four skills of well-being. 
  • Individual Placement and Support (IPS) Infographic - IPS is an international, evidence-based behavioral health model that aids individuals with serious mental illness (SMI) to choose, acquire, and maintain competitive paid employment in the community.
  • Mental Health Channel—It’s a channel like you’d see on cable, but on the web-created to raise awareness and help every viewer realize the benefits of improved mental health.
  • Mental Health Gov - MentalHealth.gov provides one-stop access to U.S. government mental health and mental health problems information. MentalHealth.gov aims to educate and guide; the general public, health, and emergency preparedness professionals, Policymakers, Government and business leaders, School systems, Local communities.
    • Salud Mental Gov - Proporciona acceso a información del gobierno de EE.UU. sobre salud mental y problemas de salud mental. El objetivo de MentalHealth.gov es educar y brindar orientación al público en general, profesionales de la salud y con preparación para emergencias, encargados de formular políticas, líderes empresariales y del gobierno, sistemas escolares, comunidades locales.
  • Mental Health Screening Tools - Mental Health America is dedicated to promoting mental health, preventing mental and substance use conditions and achieving victory over mental illnesses and addictions through advocacy, education, research, and service.
  • National Child Traumatic Stress Network’s (NCSTN) - The National Child Traumatic Stress Network was established to improve access to care, treatment, and services for traumatized children and adolescents exposed to traumatic events.
  • National Dialogue on Behavioral Health -  National Dialogues on Behavioral Healthcare (NDBH), proceeds from this premise. NDBH also holds another distinction.
  • No MORE  -  is a movement to raise public awareness and engage bystanders around ending domestic violence and sexual assault.
  • North Carolina - Suicide Prevention Plan - To empower North Carolinians with knowledge and examples of actions they can take to prevent suicide.
  • Psych Central: Mental Health & Psychology Resources Online - The site includes a comprehensive listing of information about conditions and medications, as well as blogs, news, and research.
  • CDC Suicide Prevention - The goal of suicide prevention is to reduce factors that increase risk and increase factors that promote resilience.
  • V.O.I.C.E. Therapeutic Solutions - Community Assistance Resources for Emotional Support, provides a peer support warm line for Eastern North Carolina.
  • Cerebral Palsy Group - Cerebral Palsy Group is a national organization that was created so that it may serve the individuals and families who have been diagnosed with cerebral palsy. We are here to provide information and support so that we may help provide resources and education to those affected by CP.
  • Cerebral Palsy Guide - Is a small group of professionals with a desire to educate and help people with cerebral palsy.
  • Cerebral Palsy Guidance - was created to provide answers and assistance to parents of a child with cerebral palsy. Our goal is to reach as many members of the cerebral palsy community as possible, building up a network of support, as well as providing the necessary assistance.
  • Everybody Works NC - The Everybody Works NC campaign was launched to increase awareness of the untapped pool of talent found in the North Carolina disability community and to create more jobs and job oriented educational opportunities
  • Expertise -  A guide for seniors, veterans, and people with disabilities to help make federal grants for remodeling homes for accessibility easier to understand and access.
  • Financial Planning - making sure there will always be enough money to provide lifetime care for their special needs children
  • Find a Medicaid Doctor or Dentist - There are several ways to find a Medicaid doctor, dentist, or other medical providers. Before you make an appointment, be sure to ask if the provider still takes Medicaid patients.
  • NC ABLE - New NC ABLE helps individuals save while preserving their SSI and Medicaid.
  • Should 529 Funds Be Transferred to an ABLE Account? - Families can now make limited transfers from existing 529 accounts to ABLE accounts with no tax consequences.
  • Think College -  is a national organization dedicated to developing, expanding, and improving inclusive higher education options for people with intellectual disability. 
  • Addiction & Recovery - The Definitive Expert Resource Guide For You, Your Family, or Your Patients; Written by Dr. Dina Macaluso, Psy.D, L.M.H.C., Alan Boyd, & Sharon Therien
  • Addiction Resources - Addiction Resource was founded in 2005 to provide a community for those recovering from addiction and to help patients find the highest quality care for a successful recovery. Our goal is to provide resources to help patients and their loved ones so that they may stay on the road to recovery, and can successfully overcome addiction for life.
  • Addiction Treatment - was founded by recovering addicts and health professionals to provide the most up-to-date information on various addictions and reviews of top treatment centers across the country.
  • Addiction Treatment Locator, Assessment, and Standards Platform (ATLAS) - was created to help people search for and compare addiction treatment facilities to find high-quality care for themselves or their loved ones.
  • Alcohol Rehab Guide - Alcohol Rehab Guide (ARG)  is an organization that offers in-depth, reliable information on all aspects of alcohol addiction.
  • Alcoholics Anonymous® (AA) -  Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. 
  • Division of Mental Health Developmental Disabilities and Substance Abuse Services (MH/DD/SAS) is responsible for implementing public mental health, developmental disability, and substance abuse services. You'll  find information on a variety of sub-topics such as Child and Family Mental Health, Crisis Services, Traumatic Brain Injury, etc.
    • Mental Health and Substance Abuse -  read about various topics, such as Abuse, Neglect, and Exploitation; Involuntary Commitment, Personal Care Services, Peer Support Services, etc.
  • DrugRehab.com - our mission is to equip patients and families with the best information, resources, and tools to overcome addiction and lead a lifelong recovery.
  • Get Smart About Drugs – From the U.S. Department of Justice’s Drug Enforcement Administration this website has resources for parents, educators, and caregivers to learn about drug use trends and statistics, how to identify drug paraphernalia, and how to talk to the youth they suspect may be using drugs
  • Nar-Anon Family Support Group - Nar-Anon Family Group members are relatives and friends who are concerned about the addiction or drug problem of another.
  • Narcotics Anonymous - Find a meeting - Find NA Meetings or choose inpatient treatment, Group therapy & support and private addiction treatment programs available. 
  • National Center on Substance Abuse and Child Welfare (NCSACW) - Resources & Webinars on Treatment for Opioid Use Disorders
  • New Hanover Health - Navigating the Opioid Epidemic in New Hanover County
  • National Institute on Alcohol Abuse and Alcoholism (Brochures and Fact Sheets) - This section contains easy-to-read material for the public covering a wide range of alcohol-related topics. Spanish language versions of these publications are also provided at Publicaciones en Español.
  • Pro Talk - The Rehabs.com Pro Community is an exclusive online discussion platform where addiction treatment professionals can connect to exchange ideas and engage in lively discussion about treatment approaches, prevention, recovery, policy, and more.
  • RehabCenter - Rehabcenter.net is committed to helping people recover from addiction by finding treatment that works. Our free, national helpline provides confidential referrals to respected rehabilitation centers 24 hours a day, seven days a week.
  • RehabNet - We are a non-profit organization with a mission to educate and provide assistance to seniors struggling addiction as well as caregivers and family members with concerns.
  • SAMHSA Fetal Alcohol Spectrum Disorders (FASD) - Fetal alcohol spectrum disorders (FASD) are a group of conditions that can occur in a person whose mother drank alcohol during pregnancy. These effects can include physical problems and problems with behavior and learning. Often, a person with an FASD has a mix of these problems.
  • Start Your Recovery - StartYourRecovery.org offers relatable information for people who are dealing with substance use issues — and their family members, friends, and co-workers, too.
  • Talk It Out | Start The Conversation - We can’t turn a blind eye to the costs of underage drinking in North Carolina. Not just the dollars and cents, but the lives lost to drunk driving, the crimes committed under the influence, the hundreds of teen pregnancies that result – the physical, the social and emotional damage that can weigh down tweens and teens for the rest of their lives. 
  • The Big Book - The Big Book is a thorough and comprehensive resource designed to give people from all walks of life the information, encouragement, and resources they need to effectively deal with their drinking addiction.
  • Birth Injury Guide -  is a birth injury advocacy group based out of Houston, TX. Their staff includes professional writers and researchers, birth injury experts, and medical professionals, all working together to produce the most comprehensive birth injury information source possible.
  • Continuing Care: A Parent’s Guide to Your Teen’s Recovery From Substance Abuse - This interactive website offers insights on how parents can set realistic expectations for their child’s recovery, including how to help them adapt to their new environment in sobriety, how to avoid the people, places and things that can trigger relapse and what to do if relapse occurs.
  • Creating a Family - Legal Options for Kinship Caregivers NC -  Creating a Family is the national adoption & foster care education and support nonprofit. 
    • Food Bank of Central and Eastern North Carolina - the Food Bank of Central & Eastern North Carolina is a nonprofit organization that has provided food for people at risk of hunger in 34 counties in central and eastern North Carolina for more than 35 years.
    • Parents Guide - When your child is struggling, one of the first challenges for you as a parent is getting the information you need to make good decisions. 
      • Guía para Padres - Todos nos preocupamos por nuestros hijos. Cuando sus emociones o comportamiento están causando problemas para ellos, obtener información valiosa y clara es el primer paso para poder recibir ayuda.
      • Parents’ Guide to Special Education in North Carolina - The Duke Children’s Law Clinic has produced a comprehensive Guide for parents of children with special education needs.
    • Parents symptom checker - by Child Mind Institute - This tool will lead you step-by-step to information on disorders that you might want to learn more about.  This tool is designed to screen for many possibilities and guide you toward next steps. It is NOT a substitute for a diagnostic evaluation by a trained mental health professional.
    • TEDI Bear - TEDI BEAR Children's Advocacy Center serves children up to eighteen years old who are alleged victims of abuse and/or neglect. The center provides a child-friendly environment to help heal the trauma that typically accompanies abuse or neglect.
    • C-SSRS - The Columbia-Suicide Severity Rating Scale (C-SSRS) supports suicide risk assessment through a series of simple, plain-language questions that anyone can ask.
    • DOA Veterans Affairs  - Statewide Guide for Veterans.
    • Give An Hour - Give an Hour’s mission is to develop national networks of volunteers capable of responding to both acute and chronic conditions that arise within our society. By harnessing the skill and expertise of volunteer professionals, we are able to increase the likelihood that those in need receive the support and care they deserve. 
    • VAntage Point Blogs – News, and online resources published by the US Department of Veterans Affairs.
    • Make the Connection - Connecting Veterans and their friends and family members with information, resources, and solutions to issues affecting their lives.
    • NC4VETS - Resources Guide.
    • VA Mental Health - Authoritative mental health information and resources for Veterans and their families.
    • Beginnings - for Parents of Children who are Deaf or Hard of Hearing is a non-profit that helps parents and families understand hearing loss and the diverse needs of children who are deaf or hard of hearing. 
    • The Division of Services for the Deaf and the Hard of Hearing (DSDHH) provides not only direct services to individuals with hearing loss and the agencies and businesses that serve them but also the resources and linkages to programs and services all across North Carolina.
      • Your Rights - Deaf, Hard of Hearing and Deaf-Blind individuals have certain basic rights. All public and private agencies must provide reasonable accommodations for these individuals when requested, as stated in the Americans with Disabilities Act.
    • Disability Rights North Carolina -  is a 501(c)(3) nonprofit organization based in Raleigh. Its team of attorneys, advocates, paralegals and support staff provides advocacy and legal services at no charge for people with disabilities across North Carolina. As the state’s federally mandated protection and advocacy system, Disability Rights North Carolina is charged with protecting the rights of children and adults with disabilities living in North Carolina.
    • National Core Indicators™  - NCI™ is a voluntary effort by public developmental disabilities agencies to measure and track their own performance.

    Trillium staff live and work within the Southern, Central, and Northern Regions of Trillium. Staff maintain relationships with local agencies to share information, and learn about ways to meet unmet health-related resource needs for our members. 

    Trillium staff work with local community partners to link members with unmet health-related resources and supports that are available in our communities.

    There are multiple ways for Trillium members to gain access to community resource assistance to address unmet health related resource needs. This can be done by:

    • Contacting the member’s Care Manager;
    • Contacting the member’s Provider; 
    • Calling the Member and Services Recipient Line at 877-685-2415;
    • Visiting NCCARE360 or by
    • Calling NC 2-1-1

    Trillium members may also qualify for the following federal, state and county programs: 

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