To support this transition and ensure that your organization can continue serving Trillium members without any disruption in payment, Trillium is partnering with Andros, a trusted leading provider network management firm, to facilitate contracting with physical health and long-term services and supports (LTSS) providers. Andros has started reaching out directly to providers help complete this process. They will assist Trillium in working with providers to add a behavioral health amendment option for physical health providers that currently have a Tailored Plan Behavioral Health Contract with Trillium.
Physical Health Contracts
Contracting Changes for Trillium Physical Health Network
Trillium Health Resources is making an important update to our provider network management. Effective July 1, 2026, we will directly manage our Physical Health and Long-Term Services and Support (LTSS) provider network instead of partnering with Carolina Complete Health. This transition allows us to enhance our provider relationships, streamline billing and paperwork processes, and better support your practice. Trillium will be transitioning to a unified claims system for Tailored Plan operations as part of this process.
We are asking providers to review and sign the new Procurement Contract for Provision of Services between Trillium and your organization (or addendum) to contract directly with Trillium. The agreement can be reviewed and signed quickly and securely through DocuSign at the following link:
We appreciate your partnership and look forward to working together to serve our community.
Questions? Andros is Here to Help
If you have any questions or need assistance, please do not hesitate to reach out directly to Andros: