Notificaciones Urgentes

Notificaciones Urgentes para los Proveedores en Nuestra Red

Notificaciones Urgentes: son anuncios con informaciones que tienen un tiempo límite que se envían a los proveedores de la red para informarles sobre problemas importantes.

(Contenido en inglés)

Provider Direct Updated	01.27.2026
NC Medicaid Temporary Flexibilities	01.23.2026
Fee Schedule update and the Claim Reprocessing	01.21.2026
RA’s and 835 files Available	01.20.2026
RA’s and 835 files Delay	01.15.2026

Otras Comunicaciones Urgentes

Esta página fue verificada por última vez el 27 enero 2026

Provider Direct Update	12.15.2025
IRIS Unavailable	12.09.2025
RA’s and 835 files Available	12.05.2025
RA’s and 835 files Delay	12.04.2025
IRIS Unavailable	11.26.2025
RA’s and 835 files Available	11.21.2025
RA’s and 835 files Delay	11.20.2025
RA’s and 835 files Available	11.17.2025
Provider Direct Update	11.17.2025
RA’s and 835 files Delay	11.13.2025
Provider Direct Update	11.07.2025
Provider Direct Update	11.06.2025
Provider Direct Update	10.27.2025
Hotfix Release	10.23.2025
RA’s and 835 files Delay	10.23.2025
State Claims Cut off Date	10.09.2025
RA’s and 835 files Available	10.06.2025
RA’s and 835 files Delay	10.02.2025
Provider Direct Update	09.22.2025
Electronic Visit Verification Hard Launch is Coming October 1, 2025	09.15.2025
Claim Processed Issues	09.12.2025
New Claim Edit	09.11.2025
Hotfix Release	08.29.2025
Provider Direct Update	08.25.2025
Issue with Rackspace has been Resolved	08.11.2025
Issue with Rackspace	08.11.2025
RA’s and 835 files Available	08.06.2025
RA’s and 835 files Delay	08.06.2025
System Issues - Invalid Denials	07.30.2025
Provider Direct Update	07.28.2025
SSI Alert Client Message	07.16.2025
Provider Direct Update	07.11.2025
New Trillium Medicaid Direct Tailored Plan Claims Submission Protocol	07.11.2025
RA’s and 835 files Available	07.11.2025
RA’s and 835 files Delay	07.10.2025
RA’s and 835 files Delay	07.03.2025
RA’s and 835 files Available	06.30.2025
RA’s and 835 files Delay	06.26.2025
Provider Direct Update	06.23.2025
RA’s and 835 files Available	06.12.2025
RA’s and 835 files Delay	06.12.2025
Provider Direct Update	05.27.2025
Hotfix Release	05.07.2025
RA’s and 835 files Available	05.01.2025
RA’s and 835 files Delay	05.01.2025
IRIS Notification	04.25.2025
Provider Direct Update	04.21.2025
Reinstating Coverage of Definitive Drug Testing Codes in Outpatient Settings	04.08.2025
Claim System Delay Resolved	04.04.2025
Claim System Delay	04.03.2025
Additional Payment	03.27.2025
Provider Direct Update	03.24.2025
Additional Payment	03.20.2025
RA’s and 835 files Available	03.20.2025
RA’s and 835 files Delay	03.20.2025
Provider Direct Update	03.19.2025
Provider Direct Update	03.18.2025
System Perfomance Issues	03.17.2025
RA’s and 835 files Available	03.14.2025
RA’s and 835 files Delay	03.13.2025
Provider Direct Maintenance	03.12.2025
Medicare Crossover Claims	03.03.2025
Provider Update	02.24.2025
RA's and 835 Available	02.14.2025
RA’s and 835 files Delay	02.13.2025
System Perfomance Issues Resolved	02.06.2025
System Perfomance Issues	02.03.2025
Provider Update	01.27.2025
IRIS Unavailable	01.24.2025
RA's and 835 Available	01.23.2025
RA’s and 835 files Delay	01.23.2025
RA’s and 835 files Delay	01.09.2025
RA’s and 835 files Delay	01.03.2025

Request for Applications (RFA) - Mobile Crisis Providers Annoucement	12.30.2024
Providers Renewal their Department of Health Service Regulation	12.20.2024
Provider Update	12.16.2024
RA’s and 835 files Available	12.12.2024
RA’s and 835 files Delay	12.12.2024
Revised Tailored Plan and Medicaid Direct Claims Submission Protocol	11.27.2024
Provider Update	11.19.2024
Outreach efforts to verify the accuracy of the Provider Directory	11.18.2024
Upcoming Stakeholders Sessions	11.15.2024
IRIS System Unavailable	11.01.2024
Provider Update	10.29.2024
Provider Update	10.23.2024
Tailored Plan Error Messages for EDI	10.22.2024
Provider Update	10.16.2024
Trillium Stabilization Payment Information	10.10.2024
Tailored Plan Behavioral Health error messages for EDI and Provider Direct	10.09.2024
Issue with Provider Enrollment File (PEF) File Load	10.09.2024
Revised Tailored Plan & Medicaid Direct Claim Submission Protocol	10.08.2024
Provider Update	10.07.2024
System Down	10.03.2024
Residential Support Providers-Bed Availability	10.01.2024
RA’s and 835 files Available	09.26.2024
RA’s and 835 files Delay	09.26.2024
Provider Direct Update	09.23.2024
Claims Email	09.17.2024
Provider Direct Downtime	09.17.2024
Provider Direct Downtime	09.12.2024
iTransact System Down	09.06.2024
IRIS Unavailable	09.04.2024
Provider System Down	08.30.2024
Provider Direct Update	08.26.2024
Tropical Storm Debby	08.08.2024
Provider Enrollment File	08.07.2024
RA’s and 835 files Delay	08.01.2024
Remittance Advices/Explanation	07.26.2024
RA’s and 835 files Available	07.25.2024
RA’s and 835 files Delay	07.25.2024
Provider Direct Update	07.22.2024
CrowdStrike Outages	07.19.2024
RA’s and 835 files Available	07.18.2024
RA’s and 835 files Delay	07.18.2024
New Enrollment/STR issue in Provider Direct	07.17.2024
Enrollment/STR issue in Provider Direct	07.16.2024
Attention PCS Electronic Visit Verification (EVV) Providers	07.16.2024
RA’s and 835 files Delay	07.11.2024
Issue Accessing Member Data in Provider Direct Resolved	07.02.2024
Issue Accessing Member Data in Provider Direct	07.01.2024
Providers Using Change Healthcare	06.27.2024
Provider Direct Update	06.25.2024
1915i Assessments and TCM Provider Responsibilities	06.21.2024
RA’s and 835 files Available	06.20.2024
RA’s and 835 files Delay	06.20.2024
Issue Causing Denial	06.12.2024
RA’s and 835 files available	06.06.2024
RA’s and 835 files Delay	06.06.2024
Change Healthcare 837 and 835 Files	05.31.2024
Provider Direct Update	05.30.2024
RA's & 835 Available	05.23.2024
RA's & 835 Delay	05.23.2024
RA's Now available in PD	05.16.2024
Claims-Signed-BAA-QSO	05.16.2024
Attention State Funded Providers	05.14.2024
iTransact Schedule Down Time	05.09.2024
NDC Adjudication Reminder	05.07.2024
iTransact Schedule Down Time	05.06.2024
Checkwrite Delay Available	05.02.2024
Checkwrite Delay	05.02.2024
Provider Direct Update	04.22.2024
Checkwrite Delay Resolved	04.18.2024
Checkwrite Delay	04.17.2024
Checkwrite Delay Resolved	04.05.2024
Checkwrite Delay	04.04.2024
Provider Direct Update	03.25.2024
Checkwrite Delay	03.14.2024
Downtime – Legacy Eastpointe iTransact Provider Portal	03.13.2024
Manually Run the RA/835 process	03.12.2024
Alternative Claims Submission Options	03.08.2024
Information about Claims Submitted via 837	03.07.2024
Manually run the RA/835 process	03.06.2024
Claim Email Ticket System	03.05.2024
Access 835 Remittance - through Trillium’s Provider Direct	03.05.2024
835/RA Available	03.01.2024
Schedule Delay 835/RA	02.26.2024
Provider Direct Update	02.26.2024
security issue with Change Healthcare	02.23.2024
Schedule 835/RA Complete	02.22.2024
Schedule Delay 835/RA	02.19.2024
835/RA Available	02.15.2024
835/RA change	02.12.2024
Issue with 835/RA - Resolved	02.09.2024
Issue with 835/RA	02.08.2024
Provider reminder complete New Provider Network Packet	01.29.2024
Provider reminder complete New Provider Network Packet	01.26.2024
Provider Office Hours Information	01.22.2024
Provider Direct Update	01.22.2024
All Providers with Direct Care Worker (DCW) Rate Increases	01.17.2024
Issue with 835/RA - Resolved	01.12.2024
Issue with 835/RA	01.11.2024
Clinical Consolidation Bulletin 05 Removed	01.10.2024
Provider Direct Process Training	01.08.2024
Alert of Malicious Emails	01.03.2024
Multi-factor authentication email issues resolved	01.03.2024
Multi-factor authentication email	01.03.2024

Provider Direct Update	12.18.2023
Provider Direct Update	11.27.2023
Provider Checkwrite	11.02.2023
Provider Direct Update	10.23.2023
DMH/DD/SUS FY 2022-2023 State Funded Claims Cut off	10.04.2023
Provider Direct Issues Resolved	09.29.2023
Provider Direct Issues	09.29.2023
Provider Checkwrites Issues	09.27.2023
Provider Direct Update	09.25.2023
Provider CIE Trainings	09.13.2023
Issue with License/Accreditation/Certification (LAC) Effective Dates on Provider Applications	09.05.2023
Hurricane Idalia	08.30.2023
Provider Direct Down Issue Resolved	08.28.2023
Provider Direct Update	08.28.2023
Provider Direct D own	08.28.2023
Remittance Advice and 835 files	08.25.2023
My Learning Campus offline	07.24.2023
Provider Direct Update	07.24.2023
EFT, RA and 835 Processing Issue Resolved	07.19.2023
EFT, RA and 835 Processing Issue Identify	07.19.2023
EFT, RA and 835 Processing Issue	07.19.2023
My Learning Campus offline, Attention EVV Provider	07.17.2023
Tailored Plan Delayed	07.11.2023
Update from NCTracks	07.05.2023
Provider Direct Update	06.26.2023
Claims Adjudication Delayed	06.23.2023
Provider Direct Update	06.22.2023
Time Sensitive: Re-verification	06.19.2023
Provider Direct Update	06.12.2023
Increase in Denials	05.31.2023
Provider Direct Update	05.22.2023
Provider Direct Notification	05.16.2023
Provider Reverification	05.12.2023
Issue Impacting Claims Processing \| EVV Providers Announcement	05.11.2023
Provider Reverification Splitting Claims	05.10.2023
Provider Direct Update	04.25.2023
Webinar-Based Public Hearing - Amendment for Residential and Inpatient Treatment for Individuals with Substance Abuse Disorder	04.12.2023
Issue impacting Claims Processing Resolved	04.06.2023
Issue impacting Claims Processing	04.05.2023
Joint DMH/DD/SUS and DHB (NC Medicaid) Provider Webinar	03.31.2023
NCDHHS Delays Implementation of the NC Medicaid Managed Care Behavioral Health and I/DD Tailored Plans	03.29.2023
Splitting Claims for Medicaid Direct Implementation	03.28.2023
Provider Direct Update	03.27.2023
Splitting Claims for Medicaid Direct Implementation	03.21.2023
Provider Direct Performance Issues Resolved	03.17.2023
Provider Direct Performance Issues	03.17.2023
Splitting Claims for Medicaid Direct Implementation	03.16.2023
Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update	03.16.2023
Provider Direct Update	03.13.2023
IRIS System Now Available	03.06.2023
IRIS System Unavailable	03.03.2023
NC Medicaid changed the start date for Tailored Plans	02.27.2023
Provider Direct Update	02.23.2023
Provider Direct and Claims SFTP Updates	01.26.2023
Provider Direct Update	01.25.2023
Request for Interest Trillium Juvenile Justice Psychological Assessment and Evaluation Network	01.23.2023
Change in Ending of the NC State of Emergency Flexibilities	01.13.2023
Stakeholders Engagement Documents	01.12.2023
Increase to Individual Support/Intermediate Care Facility Rates	01.03.2023

Quest Analytics BetterDoctor Provider Outreach	12.15.2022
Provider Direct Update	12.12.2022
ZixSecure Emails Issue	12.06.2022
Claims Processing issues resolved	12.02.2022
Claims Processing issues, NC Medicaid Managed Care Provider Update	12.01.2022
Provider Direct Update	11.28.2022
Open Enrollment Announcement: Respite	11.22.2022
Provider Direct Update	11.14.2022
Provider Survey & Special TCM Provider Meeting	11.02.2022
Provider Direct Update	10.27.2022
DHHS Community Engagement	10.26.2022
DHHS Community Engagement	10.25.2022
IRIS System Issue Resolved	10.18.2022
IRIS System Unavailable	10.13.2022
KACE Ticketing System issue Resolved	10.12.2022
KACE Ticketing System issue	10.11.2022
Provider Direct Update	10.10.2022
NC Medicaid Temporary Flexibilities	09.30.2022
NC Medicaid Tailored Plan Rollout	09.29.2022
Provider Direct Update	09.26.2022
Provider Direct User Interface Format Changes	09.13.2022
Migration to New EDI/Trading Partner Platform	09.09.2022
Nicotine Replacement Therapy Funding Request for Applications	09.07.2022
Provider Direct Update	09.06.2022
Extends Open Enrollment & Remediations Program	09.02.2022
Provider Direct Update	08.22.2022
Provider Terms & Conditions Instructions	08.17.2022
Provider Direct Update	08.08.2022
Provider Direct Update	07.25.2022
Joint Communication Bulletin #J424	07.19.2022
Opioid Remediation Programs Requests for Funding	07.18.2022
Medicaid Transformation - Provider Tailored Plan Trainings	07.11.2022
Tailored Plan Provider Manual Posted	07.08.2022
Provider Direct Update	07.05.2022
Provider Development Needs Assessment	07.05.2022
Provider Direct Update	06.27.2022
National Core Indicators™ Staff Stability Survey for 2021 Available	06.21.2022
Federal Public Health Emergency (PHE) Ends	06.20.2022
Provider Direct Update	06.152022
Medicaid Updates - Tailored Plan Contract	06.13.2022
Medicaid Updates	06.01.2022
Provider Direct Update	05.23.2022
Provider training and Child Residential Quality Care	05.20.2022
Special Bulletin COVID-19 #237	05.11.2022
Division of MH/DD/SAS Grant Opportunities	05.05.2022
NCDHHS, Division of MH/DD/SAS Mental Health Awareness Series	05.02.2022
Migration to New System Edifecs Issue	04.27.2022
Provider Direct Update	04.26.2022
DMHDDSUS and DHB Monthly Providers Call	04.05.2022
EDIFECS Communication	03.29.2022
Provider Direct Update	03.28.2022
DMHDDSAS and DHB NC Medicaid Consumer Call	03.24.2022
Special Bulletin COVID-19 #237	03.22.2022
Community Partners Webinar	03.18.2022
DHHS Competitive Integrated Employment	03.07.2022
HCBS Provider Rate Increases for Increasing DCW Worker Wages	03.02.2022
SSO Communication Required for External Providers	03.01.2022
Community Alternatives Program for Children Waiver Renewal Update	02.28.2022
Provider Announcements	02.28.2022
Provider Medicaid COVID-19 Rates	02.25.2022
Monthly Member & Stakeholder Update Call	02.24.2022
Provider Direct Update	02.21.2022
Provider Manual & Member Handbook Update	02.18.2022
EVV Stakeholder Meeting	02.17.2022
Mental Health Summit - Peeling Back the Layers on Minority Behavioral Heath	02.14.2022
Provider Direct: SSO + External/Provider Tester	02.09.2022
DHHS Competitive Integrated Employment	02.08.2022
New Codes for EVV & Special Bulletin #229	02.07.2022
Providers Resources	02.02.2022
Provider Direct: SSO + External/Provider Tester	02.02.2022
Provider Direct Update	01.24.2022
Update for Providers of I/DD Services	01.20.2022
Important Information for Providers	01.19.2022
DMHDDSUS and DHB Monthly Providers Call	01.04.2022

IRIS Website Transition	12.29.2021
Provider Direct Update	12.14.2021
Provider Direct Update	12.13.2021
HHAeXchange Important Provider Remainder	12.08.2021
JCB#405 - Operational Guide for a Coordinated Response to a Sudden Closure of a Child Residential Care Facility	12.06.2021
IRIS System and Provider Call	12.01.2021
Provider Direct Updated	11.22.2021
Provider Support Service Line Telephone Outage	11.22.2021
Provider Direct Update and Webinar for Community Partners	11.15.2021
Breath Easy NC: Becoming Tabacco-Free Training	10.28.2021
Provider Direct Update	10.25.2021
Email Phishing Campaign—Zix® Secure Email	10.01.2021
EVV Soft Launch Remainder	08.30.2021
Provider Direct Update	08.23.2021
DMHDDSAS and DHB NC Medicaid Provider Call Update	08.02.2021
Trillium Awarded Tailored Plan Contract	07.28.2021
Provider Direct Update	07.26.2021
Provider Direct Update	07.09.2021
Electronic Visit Verification Implementation Extended	06.29.2021
Provider Direct Update / IRIS changes with Medicaid Transformation	06.21.2021
IRIS Downtime	05.28.2021
Provider Direct Update	05.24.2021
Expiring Provider Credential Notice	05.18.2021
Notification - RANSOMWARE Attack Precautions	05.11.2021
Provider Manual Removed from Website	05.07.2021
Back Porch Chat: Behavioral Health Services in Standard Plan	05.05.2021
Provider Direct Update	04.30.2021
Provider Direct Update	04.26.2021
Deleting "Cookies" in NCTracks	04.23.2021
DMHDDSAS and DHB NC Medicaid Provider Call Update	04.21.2021
Providers of Facility-Based Crisis and Mobile Crisis Services	04.15.2021
COVID-19 Vaccine Information: Eligibility Expanded and Resources for Site Locations and Availability	04.09.2021
Provider Direct Update	04.05.2021
Ticket System Outage	04.01.2021
Information about Medicaid Transformation	03.25.2021
Provider Direct Update	03.23.2021
Urgent Note for providers and Provider Direct Update	02.22.2021
Provider Direct Update	01.26.2021

Notificaciones Urgentes para los Proveedores en Nuestra Red

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Notificaciones Urgentes para los Proveedores en Nuestra Red

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