Urgent Notification

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Urgent Notifications for Network Providers

Urgent Notifications are time-sensitive notices sent to Network Providers to inform them of issues that may impact their daily responsibilities.

Tailored Plan Error Messages for EDI10.22.2024
Provider Update10.16.2024
Trillium Stabilization Payment Information10.10.2024
Tailored Plan Behavioral Health Error Messages for EDI and Provider Direct10.09.2024
Issue with Provider Enrollment File (PEF) File Load10.09.2024
Revised Tailored Plan & Medicaid Direct Claim Submission Protocol10.08.2024
Provider Update10.07.2024
System Down10.03.2024
Residential Support Providers-Bed Availability10.01.2024
RA’s and 835 files Available09.26.2024
RA’s and 835 files Delay09.26.2024
Provider Direct Update09.23.2024
Claims Email09.17.2024
Provider Direct Downtime09.17.2024
Provider Direct Downtime09.12.2024
iTransact System Down09.06.2024
IRIS Unavailable09.04.2024
Provider System Down08.30.2024
Provider Direct Update08.26.2024
Tropical Storn Debby08.08.2024
Provider Enrollment File08.07.2024
RA’s and 835 files Delay08.01.2024
Remittance Advices/Explanation 07.26.2024
RA’s and 835 files Available07.25.2024
RA’s and 835 files Delay07.25.2024
Provider Direct Update07.22.2024
CrowdStrike Outages07.19.2024
RA’s and 835 files Available07.18.2024
RA’s and 835 files Delay07.18.2024
New Enrollment/STR issue in Provider Direct07.17.2024
Enrollment/STR issue in Provider Direct07.16.2024
Attention PCS Electronic Visit Verification (EVV) Providers07.16.2024
RA’s and 835 files Delay07.11.2024
Issue Accessing Member Data in Provider Direct Resolved07.02.2024
Issue Accessing Member Data in Provider Direct07.01.2024
Providers Using Change Healthcare06.28.2024
Provider Direct Update06.25.2024
1915i Assessments and TCM Provider Responsibilities06.21.2024
RA’s and 835 files Available06.20.2024
RA’s and 835 files Delay06.20.2024
Issue Causing Denial06.12.2024
RA’s and 835 files available06.06.2024
RA’s and 835 files Delay06.06.2024
Change Healthcare 837 and 835 Files05.31.2024
Provider Direct Update05.30.2024
RA's & 835 Available05.23.2024
RA's & 835 Delay05.23.2024
RA's Now Available in PD05.15.2024
RA's & 835 Delay and Claims-Signed-BAA-QSO 05.16.2024
Attention State Funded Providers05.14.2024
iTransact Schedule Down Time05.09.2024
NDC Adjudication Reminder05.07.2024
iTransact Schedule Down Time05.06.2024
Checkwrite Delay Available05.02.2024
Checkwrite Delay05.02.2024
Provider Direct Update04.22.2024
Checkwrite Delay Resolved04.18.2024
Checkwrite Delay04.17.2024
Checkwrite Delay Resolved04.05.2024
Checkwrite Delay04.04.2024
Provider Direct Update03.25.2024
Checkwrite Delay03.14.2024
Downtime – Legacy Eastpointe iTransact Provider Portal03.13.2024
Manually Run the RA/835 process03.12.2024
Alternative Claims Submission Options03.08.2024
Information about Claims Submitted via 83703.07.2024
Manually run the RA/835 process03.06.2024
Claim Email Ticket System03.05.2024
Access 835 Remittance -  through Trillium’s Provider Direct03.05.2024
835/RA Available03.01.2024
Schedule Delay 835/RA02.26.2024
Provider Direct Update02.26.2024
Security issue with Change Healthcare02.23.2024
Schedule 835/RA Complete02.22.2024
Schedule Delay 835/RA02.19.2024
835/RA Available02.15.2024
835/RA change02.12.2024
Issue with 835/RA - Resolved02.09.2024
Issue with 835/RA02.08.2024
Provider reminder complete New Provider Network Packet01.29.2024
Provider reminder complete New Provider Network Packet01.26.2024
Provider Office Hours Information01.22.2024
Provider Direct Update01.22.2024
All Providers with Direct Care Worker (DCW) Rate Increases01.17.2024
Issue with 835/RA - Resolved01.12.2024
Issue with 835/RA01.11.2024
Clinical Consolidation Bulletin 05 Removed01.10.2024
Provider Direct Process Training01.08.2024
Alert of Malicious Emails01.03.2024
Multi-factor authentication email issues resolved01.03.2024
Multi-factor authentication email01.03.2024

Others Urgent Communications

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