| Provider Direct Update |
11.27.2023 |
| Provider Checkwrite |
11.02.2023 |
| Provider Direct Update |
10.23.2023 |
| DMH/DD/SUS FY 2022-2023 State Funded Claims Cut off |
10.04.2023 |
| Provider Direct Issues Resolved |
09.29.2023 |
| Provider Direct Issues |
09.29.2023 |
| Provider Checkwrites Issues |
09.27.2023 |
| Provider Direct Update |
09.25.2023 |
| Provider CIE Trainings |
09.13.2023 |
| Issue with License/Accreditation/Certification (LAC) Effective Dates on Provider Applications |
09.05.2023 |
| Hurricane Idalia |
08.30.2023 |
| Provider Direct Down Issue Resolved |
08.28.2023 |
| Provider Direct Update |
08.28.2023 |
| Provider Direct Down |
08.28.2023 |
| Remittance Advice and 835 files |
08.25.2023 |
| My Learning Campus offline |
07.24.2023 |
| Provider Direct Update |
07.24.2023 |
| EFT, RA and 835 Processing Issue Resolved |
07.19.2023 |
| EFT, RA and 835 Processing Issue Identify |
07.19.2023 |
| EFT, RA and 835 Processing Issue |
07.19.2023 |
| My Learning Campus offline, Attention EVV Provider |
07.17.2023 |
| Tailored Plan Delayed |
07.11.2023 |
| Update from NCTracks |
07.05.2023 |
| Provider Direct Update |
06.26.2023 |
| Claims Adjudication Delayed |
06.23.2023 |
| Provider Direct Update |
06.22.2023 |
| Time Sensitive: Re-verification |
06.19.2023 |
| Provider Direct Update |
06.12.2023 |
| Increase in Denials |
05.31.2023 |
| Provider Direct Update |
05.22.2023 |
| Provider Direct Notification |
05.16.2023 |
| Provider Reverification |
05.12.2023 |
| Issue Impacting Claims Processing | EVV Providers Announcement |
05.11.2023 |
| Provider Reverification Splitting Claims |
05.10.2023 |
| Provider Direct Update |
04.25.2023 |
| Webinar-Based Public Hearing - Amendment for Residential and Inpatient Treatment for Individuals with Substance Abuse Disorder |
04.12.2023 |
| Issue impacting Claims Processing Resolved |
04.06.2023 |
| Issue impacting Claims Processing |
04.05.2023 |
| Joint DMH/DD/SUS and DHB (NC Medicaid) Provider Webinar |
03.31.2023 |
| NCDHHS Delays Implementation of the NC Medicaid Managed Care Behavioral Health and I/DD Tailored Plans |
03.29.2023 |
| Splitting Claims for Medicaid Direct Implementation |
03.28.2023 |
| Provider Direct Update |
03.27.2023 |
| Splitting Claims for Medicaid Direct Implementation |
03.21.2023 |
| Provider Direct Performance Issues Resolved |
03.17.2023 |
| Provider Direct Performance Issues |
03.17.2023 |
| Splitting Claims for Medicaid Direct Implementation |
03.16.2023 |
| Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update |
03.16.2023 |
| Provider Direct Update |
03.13.2023 |
| IRIS System Now Available |
03.06.2023 |
| IRIS System Unavailable |
03.03.2023 |
| NC Medicaid changed the start date for Tailored Plans |
02.27.2023 |
| Provider Direct Update |
02.23.2023 |
| Provider Direct and Claims SFTP Updates |
01.26.2023 |
| Provider Direct Update |
01.25.2023 |
| Request for Interest Trillium Juvenile Justice Psychological Assessment and Evaluation Network |
01.23.2023 |
| Change in Ending of the NC State of Emergency Flexibilities |
01.13.2023 |
| Stakeholders Engagement Documents |
01.12.2023 |
| Increase to Individual Support/Intermediate Care Facility Rates |
01.03.2023 |
| Quest Analytics BetterDoctor Provider Outreach |
12.15.2022 |
| Provider Direct Update |
12.12.2022 |
| ZixSecure Emails Issue |
12.06.2022 |
| Claims Processing issues resolved |
12.02.2022 |
| Claims Processing issues, NC Medicaid Managed Care Provider Update |
12.01.2022 |
| Provider Direct Update |
11.28.2022 |
| Open Enrollment Announcement: Respite |
11.22.2022 |
| Provider Direct Update |
11.14.2022 |
| Provider Survey & Special TCM Provider Meeting |
11.02.2022 |
| Provider Direct Update |
10.27.2022 |
| DHHS Community Engagement |
10.26.2022 |
| DHHS Community Engagement |
10.25.2022 |
| IRIS System Issue Resolved |
10.18.2022 |
| IRIS System Unavailable |
10.13.2022 |
| KACE Ticketing System issue Resolved |
10.12.2022 |
| KACE Ticketing System issue |
10.11.2022 |
| Provider Direct Update |
10.10.2022 |
| NC Medicaid Temporary Flexibilities |
09.30.2022 |
| NC Medicaid Tailored Plan Rollout |
09.29.2022 |
| Provider Direct Update |
09.26.2022 |
| Provider Direct User Interface Format Changes |
09.13.2022 |
| Migration to New EDI/Trading Partner Platform |
09.09.2022 |
| Nicotine Replacement Therapy Funding Request for Applications |
09.07.2022 |
| Provider Direct Update |
09.06.2022 |
| Extends Open Enrollment & Remediations Program |
09.02.2022 |
| Provider Direct Update |
08.22.2022 |
| Provider Terms & Conditions Instructions |
08.17.2022 |
| Provider Direct Update |
08.08.2022 |
| Provider Direct Update |
07.25.2022 |
| Joint Communication Bulletin #J424 |
07.19.2022 |
| Opioid Remediation Programs Requests for Funding |
07.18.2022 |
| Medicaid Transformation - Provider Tailored Plan Trainings |
07.11.2022 |
| Tailored Plan Provider Manual Posted |
07.08.2022 |
| Provider Direct Update |
07.05.2022 |
| Provider Development Needs Assessment |
07.05.2022 |
| Provider Direct Update |
06.27.2022 |
| National Core Indicators™ Staff Stability Survey for 2021 Available |
06.21.2022 |
| Federal Public Health Emergency (PHE) Ends |
06.20.2022 |
| Provider Direct Update |
06.152022 |
| Medicaid Updates - Tailored Plan Contract |
06.13.2022 |
| Medicaid Updates |
06.01.2022 |
| Provider Direct Update |
05.23.2022 |
| Provider training and Child Residential Quality Care |
05.20.2022 |
| Special Bulletin COVID-19 #237 |
05.11.2022 |
| Division of MH/DD/SAS Grant Opportunities |
05.05.2022 |
| NCDHHS, Division of MH/DD/SAS Mental Health Awareness Series |
05.02.2022 |
| Migration to New System Edifecs Issue |
04.27.2022 |
| Provider Direct Update |
04.26.2022 |
| DMHDDSUS and DHB Monthly Providers Call |
04.05.2022 |
| EDIFECS Communication |
03.29.2022 |
| Provider Direct Update |
03.28.2022 |
| DMHDDSAS and DHB NC Medicaid Consumer Call |
03.24.2022 |
| Special Bulletin COVID-19 #237 |
03.22.2022 |
| Community Partners Webinar |
03.18.2022 |
| DHHS Competitive Integrated Employment |
03.07.2022 |
| HCBS Provider Rate Increases for Increasing DCW Worker Wages |
03.02.2022 |
| SSO Communication Required for External Providers |
03.01.2022 |
| Community Alternatives Program for Children Waiver Renewal Update |
02.28.2022 |
| Provider Announcements |
02.28.2022 |
| Provider Medicaid COVID-19 Rates |
02.25.2022 |
| Monthly Member & Stakeholder Update Call |
02.24.2022 |
| Provider Direct Update |
02.21.2022 |
| Provider Manual & Member Handbook Update |
02.18.2022 |
| EVV Stakeholder Meeting |
02.17.2022 |
| Mental Health Summit - Peeling Back the Layers on Minority Behavioral Heath |
02.14.2022 |
| Provider Direct: SSO + External/Provider Tester |
02.09.2022 |
| DHHS Competitive Integrated Employment |
02.08.2022 |
| New Codes for EVV & Special Bulletin #229 |
02.07.2022 |
| Providers Resources |
02.02.2022 |
| Provider Direct: SSO + External/Provider Tester |
02.02.2022 |
| Provider Direct Update |
01.24.2022 |
| Update for Providers of I/DD Services |
01.20.2022 |
| Important Information for Providers |
01.19.2022 |
| DMHDDSUS and DHB Monthly Providers Call |
01.04.2022 |
| IRIS Website Transition |
12.29.2021 |
| Provider Direct Update |
12.14.2021 |
| Provider Direct Update |
12.13.2021 |
| HHAeXchange Important Provider Remainder |
12.08.2021 |
| JCB#405 - Operational Guide for a Coordinated Response to a Sudden Closure of a Child Residential Care Facility |
12.06.2021 |
| IRIS System and Provider Call |
12.01.2021 |
| Provider Direct Updated |
11.22.2021 |
| Provider Support Service Line Telephone Outage |
11.22.2021 |
| Provider Direct Update and Webinar for Community Partners |
11.15.2021 |
| Breath Easy NC: Becoming Tabacco-Free Training |
10.28.2021 |
| Provider Direct Update |
10.25.2021 |
| Email Phishing Campaign—Zix® Secure Email |
10.01.2021 |
| EVV Soft Launch Remainder |
08.30.2021 |
| Provider Direct Update |
08.23.2021 |
| DMHDDSAS and DHB NC Medicaid Provider Call Update |
08.02.2021 |
| Trillium Awarded Tailored Plan Contract |
07.28.2021 |
| Provider Direct Update |
07.26.2021 |
| Provider Direct Update |
07.09.2021 |
| Electronic Visit Verification Implementation Extended |
06.29.2021 |
| Provider Direct Update / IRIS changes with Medicaid Transformation |
06.21.2021 |
| IRIS Downtime |
05.28.2021 |
| Provider Direct Update |
05.24.2021 |
| Expiring Provider Credential Notice |
05.18.2021 |
| Notification - RANSOMWARE Attack Precautions |
05.11.2021 |
| Provider Manual Removed from Website |
05.07.2021 |
| Back Porch Chat: Behavioral Health Services in Standard Plan |
05.05.2021 |
| Provider Direct Update |
04.30.2021 |
| Provider Direct Update |
04.26.2021 |
| Deleting "Cookies" in NCTracks |
04.23.2021 |
| DMHDDSAS and DHB NC Medicaid Provider Call Update |
04.21.2021 |
| Providers of Facility-Based Crisis and Mobile Crisis Services |
04.15.2021 |
| COVID-19 Vaccine Information: Eligibility Expanded and Resources for Site Locations and Availability |
04.09.2021 |
| Provider Direct Update |
04.05.2021 |
| Ticket System Outage |
04.01.2021 |
| Information about Medicaid Transformation |
03.25.2021 |
| Provider Direct Update |
03.23.2021 |
| Urgent Note for providers and Provider Direct Update |
02.22.2021 |
| Provider Direct Update |
01.26.2021 |