PA Lookup
If you have questions about prior authorizations, please call:
Member and Recipient Service Line: 1-877-685-2415
Provider Support Service Line: 1-855-250-1539
Ankle-foot orthosis (AFO), plastic with ankle joint, custom fabricated
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Ankle-foot orthosis (AFO), fracture orthosis, tibial fracture cast orthosis, thermoplastic type casting material, custom fabricated
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Ankle-foot orthosis (AFO), fracture orthosis, tibial fracture cast orthosis, custom fabricated
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Ankle-foot orthosis (AFO), fracture orthosis, tibial fracture orthosis, rigid, prefabricated, includes fitting and adjustment
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Knee-ankle-foot orthosis (KAFO), fracture orthosis, femoral fracture cast orthosis, rigid, prefabricated, includes fitting and adjustment
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity orthosis, ankle system, microprocessor-controlled feature plantar flexion and/or dorsiflexion, includes power source
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, prosthetic type, (BK) socket, molded to patient model, (used for PTB, AFO orthoses)
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, thigh/weight bearing, quadri-lateral brim, molded to patient model
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, thigh/weight bearing, ischial containment/narrow M-L brim molded to patient model
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, thigh/weight bearing, ischial containment/narrow M-L brim, custom fitted
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, thigh/weight bearing, lacer, nonmolded
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Addition to lower extremity, thigh/weight bearing, lacer, molded to patient model
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
How to Submit
Please submit your request to Carolina Complete Health through Availity
Foot insert, removable, molded to patient model, UCB type, Berkeley shell, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, insert, removable, molded to patient model, Spenco, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot insert, removable, molded to patient model, Plastazote or equal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot insert, removable, molded to patient model, silicone gel, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot insert, removable, molded to patient model, longitudinal arch support, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot insert, removable, molded to patient model, longitudinal/metatarsal support, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot insert, removable, formed to patient foot, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, arch support, removable, premolded, longitudinal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
If you find any wrong or out of date information on our pages, we want to know. Please email info@TrilliumNC.org with any corrections.