PA Lookup
If you have questions about prior authorizations, please call:
Member and Recipient Service Line: 1-877-685-2415
Provider Support Service Line: 1-855-250-1539
Foot, arch support, removable, premolded, metatarsal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, arch support, removable, premolded, longitudinal/metatarsal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, arch support, nonremovable, attached to shoe, longitudinal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, arch support, nonremovable, attached to shoe, metatarsal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, arch support, nonremovable, attached to shoe, longitudinal/metatarsal, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Hallus-valgus night dynamic splint, prefabricated, off-the-shelf
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, abduction rotation bar, including shoes
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, abduction rotation bar, without shoes
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, adjustable shoe-styled positioning device
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, ladies shoe, Oxford, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, ladies shoe, depth inlay, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, ladies shoe, hightop, depth inlay, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, mens shoe, Oxford, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, mens shoe, depth inlay, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, mens shoe, hightop, depth inlay, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, woman's shoe, Oxford, used as an integral part of a brace (orthosis)
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, man's shoe, Oxford, used as an integral part of a brace (orthosis)
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Orthopedic footwear, custom molded shoe, removable inner mold, prosthetic shoe, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, shoe molded to patient model, silicone shoe, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
Foot, shoe molded to patient model, Plastazote (or similar), custom fabricated, each
Authorization Guidelines
Please submit any records and any other information that you believe support the member has met the applicable medical necessity criteria to Trillium.
Reauthorization Guidelines
See the Carolina Complete Health site for specific requirements
Conditional Requirements
Pre-authorization is required for members 21 and older for all providers. For all other members, authorization is required for non-participating providers only.
How to Submit
If applicable, please submit your request to Carolina Complete Health.
If you find any wrong or out of date information on our pages, we want to know. Please email info@TrilliumNC.org with any corrections.