Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here


Tailored Care Management Resources

NC DHHS | NC Medicaid Division of Health Benefits

Trillium Tailored Plan Information

For Provider Network resources, Network Communications Bulletins, and other helpful links, please visit the main “For Providers” page located at the top of our website. Find additional resources along the right hand side of the page and within the links in each of the subpages.

For Tailored Plan Provider Quick Reference Guides, access the “Tip Sheets” section of this page and see Tailored Plans-Information for Providers page.

Facilitate connections for Tailored Plan members through the many partnerships and programs at Trillium and in Trillium’s Network. For questions about services and supports for Tailored Plan members receiving TCM, please call our Provider Support Service Line at 1-855-250-1539 Monday – Friday 7am-6pm. 

To access Trillium’s Provider Directory, click “Find a Provider” in the right hand corner of the page. 

Trillium offers several specialized services options and opportunities to engage individuals in their communities. See the “Individuals and Families” tab at the top of our website for more information.

TCM Tip Sheets | Fast Facts | Quick Links | Download or Print

TCM | Tailored Plan and Integrated Care Knowledge Hub

Learn more about creating partnerships through our System of Care and Community Collaboratives by visiting “Regional Operations” at the top of our website.

Page last verified on

See something that needs to be updated?

If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.