Tailored Plan Trillium Training

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New Personal Care Services Training

The Personal Care Services Process

This training will cover topics such as how to request an independent assessment.

Trillium will work with NCDHHS to develop a training plan for providers; we will share details and registration information with providers when modules have been scheduled. Previous and future trainings can be found on the Provider.MyLearningCampus.org site.

Tailored Plan Providers Sessions

Trillium hosted Tailored Plan Provider Informational Sessions beginning May 8, 2024. Providers had the opportunity to attend one session or attend all sessions. 

Please review the information below and click on the session or sessions you want to review the previous presentations. 

Please note: Some information may have changed since the date of the presentations. Please continue to check the latest network communications for the latest updates as we receive new information.

Members will be able to “raise their hand” and request transition if they have been placed on the Standard Plan and feel they would be better served by the Tailored Plan. Members who use certain services for their developmental disability, mental illness, traumatic brain injury, or substance use disorder (for example, need access to State-funded or B3 services, are on Innovations Waiver, OR are on the Innovations waiting list) may choose to follow the directions in the letter and ask to be served through the Tailored Plan. Providers will be instructed on forms to use to help a member transition from a Standard Plan to a Tailored Plan.

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