Tailored Plan Trillium Training


Trillium will work with NCDHHS to develop a training plan for providers; we will share details and registration information with providers when modules have been scheduled. Previous and future trainings can be found on the Provider.MyLearningCampus.org site.

Members will be able to “raise their hand” and request transition if they have been placed on the Standard Plan and feel they would be better served by the Tailored Plan. Members who use certain services for their developmental disability, mental illness, traumatic brain injury, or substance use disorder (for example, need access to State-funded or B3 services, are on Innovations Waiver, OR are on the Innovations waiting list) may choose to follow the directions in the letter and ask to be served through the Tailored Plan. Providers will be instructed on forms to use to help a member transition from a Standard Plan to a Tailored Plan.

Carolina Complete Health and Trillium Health Resources Tailored Plan Information Session

This training provides an overview of the Trillium and Carolina Complete Health partnership, contracting timelines, and the split-claims protocol for providers. 

Recording (January 10, 2023)

Recording (September 7, 2022)

Page last verified on