Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now. 

Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.


Developmental Centers

Trillium has updated our process on how referrals are received in reference to applying for admission to a Developmental Center. The objective of this new process is to ensure members can be connected to the least restrictive services possible so they can live, work and play in their own communities. 

All applications for access to State Developmental Centers must be processed and approved by Trillium Health Resources, prior to seeking admission.  

Requestors, please answer screening questions via the Smartsheet prior to application submission. Trillium will review responses and verify that member meets general eligibility criteria. Once screening responses are reviewed by Trillium,  we will notify the requestor by email of the next steps and if any further info is needed. The requestor will then begin completing the Developmental Center application, as applicable, and submit to: DevelopmentalReferralForms@TrilliumNC.org 

Please note: Copies of the State Developmental Center referral forms (SDC referral forms) are posted on this page for informational purposes. Applicants should not submit applications directly to the Developmental Centers and if so, they will be returned to Trillium.

Frequently Asked Questions:

  1. Where can I find the application on the Trillium website for Caswell, Murdoch, J Iverson, and Track programs? 
     Actual publication TBD-pending approval
  2. Who submits completed application to Murdoch?
    CMA, AMH+, Providers, and other community stakeholder groups (ie DSS, physician offices)
  3. What is the purpose of the letter of endorsement?
    To document support of the admission to a state-operated developmental center
  4. Who completes the letter of endorsement?
    Trillium Health Resources
  5. Who completes Treatment Authorization Request for Caswell/Murdoch General Admissions?
    The provider (State Developmental Center)
  6. Where can I find more information on developmental centers such as Caswell, Murdoch, J. Iverson, and Track programs, including eligibility criteria? 
    NCDHHS Facilities
    Clinical coverage policy 8E

For provider questions related to the application, or at any time during the application process, please contact the Provider Services and Support Line at 1-855-250-1539. Members and stakeholders can also continue to contact Trillium Member and Recipient services at 1-877-685-2415 for questions, as there is no wrong door. 

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.