Tailored Plan Launch is Delayed
NC Medicaid will delay Tailored Plan Launch beyond October 2023. A new launch date has not been announced.
More information can be found 
Learn about Tailored Plan here

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Medicaid expansion will no longer launch Oct. 1 as the North Carolina General Assembly failed to take needed action to meet that date. A new launch date will be announced following the needed legislative action, but it will not be Oct. 1.
For more information, please view the press release from NCDHHS.


Developmental Centers

Trillium has updated our process on how referrals are received in reference to applying for admission to a Developmental Center. The objective of this new process is to ensure members can be connected to the least restrictive services possible so they can live, work, and play in their own communities.

All applications for access to State Developmental Centers must be processed and approved by Trillium Health Resources prior to seeking admission.  

The goal for all admissions to the Developmental Centers is successful re-integration into the community after receiving short term, specialized support. All centers provide residential, medical, habilitation, and other support services to promote independence and self-determination.

Requestors, please answer screening questions via the Smartsheet prior to application submission. Trillium will review responses and verify that members meet general eligibility criteria. Once screening responses are reviewed by Trillium, we will notify the requestor, by email, of the next steps or if any further information is needed. The requestor will then begin completing the Developmental Center application, as applicable, and submit to: DevelopmentalReferralForms@TrilliumNC.org.

The Division of State Operated Healthcare Facilities (DSOHF) now requires a meeting with the member and/or legal guardian, Managed Care Organization (MCO), and Olmstead Specialist staff, with the applicable State Developmental Center. This meeting, which will occur prior to applications being submitted by the MCO, confirms that the Benefits of Community Living and the Referral Agreement form are reviewed as part of the referral process so that members and guardians are making informed decisions.

Please note: Copies of the State Developmental Center referral forms (SDC referral forms) are posted on this page for informational purposes. Applicants should not submit applications directly to the Developmental Centers to avoid these being returned to Trillium.

Frequently Asked Questions:

  1. Where can I find the application on the Trillium website for Caswell, Murdoch, J Iverson, and Track Programs? 
     Actual publication TBD-pending approval
  2. Who submits the completed application to Murdoch?
    CMA, AMH+, Providers, and other community stakeholder groups (ie DSS, physician offices)
  3. What is the purpose of the letter of endorsement?
    To document support of the admission to a state-operated developmental center
  4. Who completes the letter of endorsement?
    Trillium Health Resources
  5. Who completes the treatment authorization request for Caswell/Murdoch General Admissions?
    The provider (State Developmental Center)
  6. Where can I find more information on developmental centers such as Caswell, Murdoch, J. Iverson, and Track programs, including eligibility criteria? 
    NCDHHS Facilities
    Clinical coverage policy 8E

For provider questions related to the application or the application process, please contact Provider Support Services at 1-855-250-1539. Members and stakeholders can continue to contact Trillium Member and Recipient Services at 1-877-685-2415 for questions, as there is no wrong door. 

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.