Tailored Plans will start October 1, 2023
NC Medicaid changed the start date for Tailored Plans to October 1, 2023. Until October 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come.
Learn about Tailored Plan here

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to NC Health Choice Move to Medicaid or call Member & Recipient Services at 1-877-685-2415.

NC 2-1-1

Connecting with You

	United Way of NC manages NC 2-1-1 Resource Database of health and human services. Available information includes housing, food, medical services, daycare, transportation and much more!
	You can find information online at NC 2-1-1.org and search for the services or supports you need. You can also download a mobile app so you can seek resources from wherever you are. Or, you can simply dial 2-1-1 and a NC 2-1-1 referral specialist will help you find what you are looking for close to where you live or work.

What is 2-1-1?

2-1-1 is an easy to remember, three-digit telephone number that connects people with important community services to meet everyday needs and the immediate needs of people in crisis. For example, 2-1-1 can offer access to

Affordable high quality child care/after-school care;
Counseling and support groups;
Health services;
Food, clothing and housing and
Services for seniors and the disabled.

How does 2-1-1 work?

Callers simply dial 2-1-1 for information on vital local services. 2-1-1 is free, confidential and available 24 hours a day - everyday, multilingual and staffed by agents ready to help you find the connection you need.