Tailored Plan Launch is Delayed
NC Medicaid will delay Tailored Plan Launch beyond October 2023. A new launch date has not been announced.
More information can be found 
Learn about Tailored Plan here

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Medicaid expansion will no longer launch Oct. 1 as the North Carolina General Assembly failed to take needed action to meet that date. A new launch date will be announced following the needed legislative action, but it will not be Oct. 1.
For more information, please view the press release from NCDHHS.


Intellectual Developmental Disability Benefit Guideline

Trillium covers special services for individuals with intellectual and developmental disabilities:

  • Intermediate care facilities for individuals with intellectual disabilities (ICF/IID)
  • Innovations waiver services, for people, enrolled in the NC Innovations Waiver 

NC Innovations Waiver services support individuals with intellectual or developmental disabilities to live the life they choose. Individuals can get services in their home or community. 

Applying for NC Innovations Waiver services: To find out whether you or a family member are eligible to get NC Innovations Waiver services, call Member and Recipient Services at 1-877-685-2415 or ask your care manager. 

Eligibility for NC Innovations Waiver services: A member who has an intellectual disability or a condition that results in the same needs as someone who has an intellectual disability may be eligible for NC Innovations Waiver services. You may be eligible to participate in the NC Innovations Waiver if you meet several requirements related to the level of your needs and your living arrangements. 

NC Innovations Waiver services are limited. If service slots are full, your or your family member’s name will be added to a waiting list. Your Trillium care manager can help you or your family member get other supportive services, including 1915(i) or State-funded services, while you or your family member are on the waiting list. 

NC Innovations Waiver participants can see the NC Innovations Waiver Handbook for more information on the NC Innovations Waiver, call Member and Recipient Services at 1-877-685-2415, or speak with your care manager.

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Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen