Roadmap to Ready

Our Community Crisis and Disaster Response team works within each of our counties to help communities prepare for natural disasters, public health situations, or behavioral health crises. We work with the local and state Emergency Management Teams during and after events to help share important information with the public along with looking at improvements that may be needed for the future.

More in this Section

Readiness for Members Readiness for Providers News & Resources

We have deep roots and relationships within the counties we serve. We are proud of these relationships and understand how important they are not just in everyday life, but especially when emergencies arise. Our Roadmap2Ready campaign was developed with guidance from the Substance Abuse and Mental Health Administration (SAMHSA), Federal Emergency Management Agency (FEMA), and the North Carolina Department of Public Safety to help prepare our communities. The Hurricane Season is from June 1 to November 30, but severe weather and other emergencies can occur all year.

Please see below for what kinds of information and action items Trillium will share during each phase of emergencies.

Readiness News & Resources

The Roadmap2Ready campaign shares about reliable resources to prepare for disasters ahead of time. Please take the time to make proper preparations each year.

The Roadmap2Safety campaign provides information from federal, state, and local programs to members and providers during an emergency.

The Roadmap2Resilience campaign will link members and providers to recovery resources after emergencies when they are available.

Trillium will launch our Emergency Operations procedure when necessary. We will use this page to share updates and directions as appropriate. While Trillium staff are not considered first responders, we do assist providers and members once the immediate danger has passed. Trillium’s Call Center will remain active during Emergency Operations but ONLY for the Member & Recipient Service Line (1-877-685-2415). Please use staff emails if you need a specific staff person. In all areas, 911 should be used for TRUE PHYSICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community.

Information to Download or Print

Weathering The Storm Pamphlet

Save this pamphlet with relevant contact numbers and your emergency information.

Hurricane Season Readiness

Download and share this pamphlet about hurricane season readiness.

Roadmap 2 Ready informational postcard detailing hurricane season resources.

Red Cross Readiness Kits

Red Cross recommends building two kits (a stay-at-home kit and an evacuation kit) Learn more about what to have in your kits.

a woman working in FEMA standing in a disastre area

Know Your Zone

An evacuation look up tool to help you know when to evacuate your home as a hurricane approaches.

Learn More On Ready.gov

Visit ready.gov to find more information about disaster and emergency preparedness.

Visit ready.gov

Trillium Crisis Services

A Mobile Crisis Team for your county can come to your location.

Crisis Services

News & Resources

There are many reputable, experienced national and state organizations who provide comprehensive information for disaster response and preparation. Please view the sites below for more information. In addition, we will use this area after future storms to post up to date information about open shelters, resources, and more.

SAMHSA

HOPE4NC

Red Cross

FEMA

FEMA-12 Ways to Prepare

Centers for Disease Control and Prevention

(Website contains American Sign Language Videos)

Ready

(Website contains American Sign Language Videos)

Ready NC

(Website contains American Sign Language Videos)

National Weather Service

More in this Section