The Trillium Tailored Plan launches on April 1, 2023.
NC Medicaid changed the start date for Tailored Plans. The new start date is April 1, 2023. Until April 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here

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Trillium has launched our Emergency Operations in preparation for Hurricane Ian. Trillium’s Member and Recipient Services will remain active and will switch to only operating that number (1-877-685-2415) if required due to power outages. If conditions worsen, we encourage everyone to use staff emails to keep Member & Recipient Services open. In all areas, 911 should be used for TRUE MEDICAL EMERGENCIES. Trillium staff are not first responders and will not be able to physically attend to emergencies in the community.


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Traumatic Brain Injury (TBI)

football game, player got hurt on the gameA SILENT EPIDEMIC

Brain injury can happen to anyone, anywhere, at any time. More than five million Americans alive today have had a Traumatic Brain Injury (TBI) resulting in a permanent need for help in performing daily activities. However, most people don't realize how a brain injury, even from a minor blow to the head, can impact their behavior or ability to function.  Brain injury affects five times more people annually than breast cancer, HIV/AIDS, spinal cord injury, and Multiple Sclerosis combined.

In North Carolina, TBI is considered a Developmental Disability and Trillium can assist you to find the services you need.  Call us at 1-877-685-2415.

North Carolina Brain Injury Resource Offices

Statewide Family Helpline 800-377-1464 Charlotte area 919-833-9634
Greenville area 252-717-3347 Asheville area 828-337-0208
Raleigh area 919-833-9634 Triad Office 336-713-8582

Online Resources

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.


Help Stop Fraud & Abuse

You can help keep fraud, waste, abuse, unethical, or illegal activity out of our workplace. If you are uncomfortable communicating a concern in person, report it anonymously by calling the toll-free hotline number, 1.855.659.7660, or report it online at EthicsPoint and follow the instructions on the screen