Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Evidence-Based Practices

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women therapy groupPROVEN EFFECTIVE | RESULTS ORIENTED

Trillium is committed to using all the resources available to our system to provide the best possible services to individuals and families in order to promote their recovery and full participation in our community.  We encourage Network Providers to adopt Evidence-Based Practices (EBPs).

Evidence-based treatment and prevention practices and programs are those that research proved effective in producing specific outcomes. When evidence-based models are followed faithfully, results can be predictably optimistic.

The following are the evidence-based practices Trillium currently encourages Providers to adopt.  Our Provider Directory includes information about which of these practices each provider uses. 

  • Brief Strategic Family Therapy (BFT)
  • Cognitive Behavioral Therapy (CBT)
  • Child-Parent Psychotherapy (CPP)
  • Dialectical Behavioral Therapy (DBT)
  • Wellness Recovery Action Plan (WRAP)
  • Family Support Network (FSN)
  • Motivational Interviewing (MI)
  • Multi-Systemic Therapy (MST)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • SITCAP-ART (Trauma Intervention Program for Adjudicated and At-Risk Youth 13-17)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
  • International Center for Clubhouse Development (ICCD) (Clubhouse Model)
  • I Feel Better Now! (IFBN) (Structured Sensory Intervention for Traumatized for Children 6-12)
  • The Seven Challenges
  • Oxford House - For Substance Use Recovery 

You can learn more about these practices on our EBP Description web page.

Additional Evidence-Based Practice Resources

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If you find any wrong or out of date information on our pages, we want to know. Please email Info@TrilliumNC.org with any corrections.