Provider Outreach to Members

Some providers are encouraging patients to sign up for managed care (i.e. the Standard Plans) and listing the health plans they have contracted with to help patients with health plan selection. We welcome this engagement from our providers, but please note that not all Medicaid members are moving to managed care now. We understand receiving letters or other information from providers to sign up for a health plan is causing some confusion for our members who are not required to sign up at this time.

Members who are not required to sign up include those on the Innovations Waiver or people receiving intensive mental health or substance abuse services.

If you hear from your provider conducting outreach, we encourage you to call the NC Medicaid Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). The enrollment broker can tell you if you are required to sign up for Medicaid Managed Care at this time and can help you with making an informed choice if you are.

Announcements & News


newspaper fold to form the work News


We share news stories related to Trillium, our partners, and behavioral health advancements in our area.


News  Fecha
Bradley Creek Elementary School receives a grant from Trillium Health 09.28.20
Trillium Looking to embed mental healthcare provider with police, social service agencies 09.14.20
Pitt Sheriff Team up with Mental Health Professionals 08.27.20
Greenville Police Department is Expanding its Partnership with Mental Health Experts 08.27.20
Op-Ed: A New Type of Disaster Recovery 06.08.20
CoronaVirus Today - NC Health News 05.11.20
Hotel-4-Health 05.11.20
Trillium Maintains Operations During Coronavirus 03.16.20
Trillium Launches Crisis Respite Program with Integrated Family Services 03.02.20
Health Agency Works to Combat Opioid Crisis Through Narcan Distribution Program 01.30.20
Trillium receives Innovation Award in Technology 12.16.19
Carobell celebrates opening of a new fitness and wellness center 11.02.19
New Bern food truck dishing healthy food and employment skills 10.08.19
New Food Trucks will Have a Special Purpose 10.02.19
Celebrate the Success of Stronger Communities - #CareForNC Day 09.17.19
Sen. Tillis Visits Emerald Isle 09.10.19
Extent of Dorian's Wrath Comes into Focus 09.10.19
Bank, Health Center, Post Office Remain Closed on Ocracoke Post-Dorian 09.09.19
Crisis Center Opens in Onslow County 08.12.19
The Dix Crisis Intervention Center is now open in Jacksonville 07.30.19
Medicaid changes to affect Trillium 05.23.19
Trillium spends $7 million in county during first six months managing behavioral health 05.15.19
School Safety Grant to Provide Online Mental Health Resources 05.01.19
CoastLine: Opioid Treatment Options - Abstinence Vs. Medically-Assisted Therapy 01.31.19

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