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Network Communication Bulletins

Guidance for Network Providers

Network Communication Bulletins are notices sent to Network Providers periodically to inform them of issues that may impact their daily responsibilities.  

Network Communication Bulletins

Network Communication Bulletin 045 06.24.2019
  • Victory Junction Information
  • Provider Direct Notification
  • IDD Eligibility for State Funded Services
  • Changes to Health Information Exchange
  • NC Enrollment Broker Webinar
  • Credentialing Notification
  • 2019 Disaster Plan Reminder
  • Community Support Teams Training
 
Network Communication Bulletin 044 06.03.2019
  • RB-BHT Providers and CPT Code Information
  • New RFP Available
  • Credentialing Notification
  • Provider Quality Improvement Project Changes
  • Provider Monitoring Trends January-March 2019
  • 2019 Disaster Plan Reminder
 
Network Communication Bulletin 043 05.06.2019
  • Provider Monitoring Trends January-March 2019
  • Requests for Proposals
  • Open Enrollment for Psychologists
  • 2019 Disaster Plan Reminder
  • Home and Community-Based Services (HCBS): Validation Process
  • QM Reminder
  • NCI Staff Stability Survey-Help us learn about the IDD Staffing Situation in North Carolina
 
Network Communication Bulletin 042 04.22.2019
  • Medicaid Bulletin April Updates
  • Open Enrollment for Psychologists
  • Perception of Care Surveys
  • 2019 Disaster Plan Reminder
  • Home and Community-Based Services (HCBS): Validation Process
  • QM Reminder
 
Network Communication Bulletin 041 04.05.2019
  • REVISION to 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
  • URAC Re-Accreditation Update
  • 2019 Disaster Plan Reminder
  • Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
  • North Carolina State Funds Availability Reminder, Updated Employer of Record Handbook
  • NC TOPPS Reminders
  • Provider Monitoring Updates and Reminders
 
Network Communication Bulletin 040 03.22.2019
  • Tailored Plan Eligibility Webinar
  • Trillium’s Cultural Competency Plan 2018-2019
  • 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
  • Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
  • North Carolina State Funds Availability Reminder
  • Updated Employer of Record Handbook
  • NC TOPPS Reminders
  • Provider Monitoring Updates and Reminders
 
Network Communication Bulletin 040 03.22.2019
  • Tailored Plan Eligibility Webinar
  • Trillium’s Cultural Competency Plan 2018-2019
  • 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
  • Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
  • North Carolina State Funds Availability Reminder
  • Updated Employer of Record Handbook
  • NC TOPPS Reminders
  • Provider Monitoring Updates and Reminders
 
Network Communication Bulletin 039 02.15.2019
  • North Carolina State Funds Availability Reminder
  • Accreditation for Providers of Innovations Waiver Nursing Respite
  • Updated Employer of Record Handbook
  • NC TOPPS Reminders
  • Provider Monitoring Updates and Reminders
 
Network Communication Bulletin 038 01.29.2018
  • Electronic Health Records (EHR) Deadline
 
Network Communication Bulletin 037 01.22.2019
  • Senate Bill 630
  • Joint Communication Bulletin J316 - Reporting and Release Requirements for the Incident Response and Improvement System
  • Electronic Health Record Deadline
  • Health Information Exchange Webex Training
 
Network Communication Bulletin 036 12.14.2018
  • Date Span on Submitting Professional Claims
  • Electronic Health Records Deadline
 
Network Communication Bulletin 035 11.28.2018
  • Trillium Rate Increases for DPS
  • Electronic Health Records Deadline
 
Network Communication Bulletin 034 10.31.2018
  • Provider Satisfaction Survey
  • NC HealthConnex Readiness Survey
  • Update to Provider Contract Template
  • Expired Credentialing
  • Is It Time for Your Re-Verification Application?
  • Protected Health Information
  • Current RFP Opportunity
 
Network Communication Bulletin 033 09.10.2018
  • Trillium’s Medicaid Transformation Update
  • Disaster Plans
  • Electronic Health Records Readiness Survey
  • Provider Satisfaction Survey
  • Expired Credentialing
  • Important NC TRACK Information
  • Re-verification Application
  • Collection  & Review of IPS & ACT Team Provider Date
  • Exploring the Mental Health Needs of Children and Youth with Intellectual and Developmental Disabilities
  • RFP Announcement
  • New Medicare Beneficiary Identifier
  • Appeals Training Module in the Provider Learning Portal
 
Network Communication Bulletin 032 08.09.2018
  • Updated Spreadsheet for Residential Service Information
  • RFP Announcement
  • New Medicare Beneficiary Identifier
  • Appeals Training Module in the Provider Learning Portal
  • Provider Network Annual Training Needs Assessment
  • Important NCTRACKS Information
  • Project ECHO
 
Network Communication Bulletin 031 07.20.2018
  • Important Residential Service Information
  • Expired Credentialing
  • NC TOPPS Info
  • RFP Announcement
  • New Medicare Beneficiary Identifier
  • Important NCTRACKS Information
  • Site Level Adjudication-Phase 2
  • Proposed Bulletin to LME-MCO (LS v Wos Instruction)
 
Network Communication Bulletin 030 06.29.2018
  • June Medicaid Bulletin Updates
  • New Medicare Beneficiary Identifier
  • Important NCTRACKS Information
  • Site Level Adjudication-Phase 2
  • Expired Credentialing
  • New Contact Emails for Claims Department
  • Changes to NC-TOPPS Interview Items (JCB 288)
  • 2017 MH/DD/SAS Mental Health and Substance Use Services Consumer Perception of Care Report  (JCB 289)
  • Provider QIP Submission Reminder
  • Changes to the DHHS LIP/Agency Practice Provider Monitoring Review Process (JCB 292)
  • End of Provider Upload Process for Medicaid (JCB 293)
  • Provider Direct Training
 
Network Communication Bulletin 029 06.06.2018
  • Medicaid Bulletin Updates (May 2018)
  • Perception of Care Survey Announcement
  • NC Tracks Information
  • RFP Announcement
  • New Medicare Beneficiary Identifier
  • Trillium Health Resources-Integrated Care Training
  • Important NCTRACKS Information
  • Site Level Adjudication-Phase 2 UPDATE
  • New Contact Emails for Claims Department
 
Network Communication Bulletin 028 05.11.2018
  • EHR Funding Program for Behavioral/IDD Provider Community
  • Tool for Measurement of ACTT (TMACT) Evaluations and IPS-SE Fidelity Evaluations
  • Perception of Care Survey Announcement
  • NC Tracks Information
  • RFP Announcement
  • New Medicare Beneficiary Identifier
  • Trillium Health Resources-Integrated Care Training
  • Important NCTRACKS Information
  • Site Level Adjudication-Phase 2 UPDATE
  • New Contact Emails for Claims Department
  • Provider Council Vacancies
 
Network Communication Bulletin 027 04.23.2018
  • Perception of Care Survey Announcement
  • Gaps and Needs Survey
  • Credentialing Update
  • NC Tracks FAQ
  • RFP Announcement
  • PHI Information Reminder
  • New Medicare Beneficiary Identifier
  • Trillium Health Resources-Integrated Care Training
  • Important NCTRACKS Information
  • Site Level Adjudication-Phase 2
  • New Contact Emails for Claims Department
 
Network Communication Bulletin 026 04.09.2018
  • New Medicare Beneficiary Identifier
  • Integrated Care Efforts = Successful Outcomes for Member Health
  • Important NCTRACKS Information
  • Site Level Adjudication – Phase 2
  • Medicaid Bulletin March 2018 Updates
  • Re-credentialing and Ongoing Verification Updates
  • Fingerprinting Process for Providers
  • Medicaid and Health Choice Health Plan Error
  • Forensic Screener Training Opportunity
 
Network Communication Bulletin 025 03.26.2018
  • Claims Department Updates - Site Level Adjudication – Phase 2
  • New Medicare Beneficiary Identifier
  • New Contact Emails for Claims Department
 
Network Communication Bulletin 024 03.19.2018
  • Authorization Requests for Services When a Third-Party Payer is Primary
  • Trillium’s Cultural Competency Training for Providers
  • Trillium Claims Dept. Updates
  • Zix Security Upgrades

Frequently Asked Questions 002 (New responses added March 28, 2018)

 
Network Communication Bulletin 023 03.08.2018
  • Encounter Dispositions Changes
  • Home and Community Based Assessment (HCBS) Reminders
  • Trillium Claims Department Updates
  • Common Claims Error - Incorrect Billing Location In NCTracks
 
Network Communication Bulletin 022 02.16.2018
  • CURES Allocation
  • Trillium Health Resources Cultural Competency Plan
  • Update for TFC/IAFT Providers 
 
Network Communication Bulletin 021 02.13.2018
  • SFY 17-18 Supplemental Short-term Assistance for Group Homes 
    (10A NCAC 27G.5601(c)(1) & 10A NCAC 27G .5601 (c)(3))
  • Children with Complex Needs- Murdoch Developmental Center Children’s Assessment Clinic
  • New Statewide Administrator/New Web-Based Provider Training Curriculum
  • Updates from Trillium’s Global Quality Improvement Committee
  • IRIS update 
 
Network Communication Bulletin 020 01.30.2018
  • Delayed Provider Payment Processing
 
Network Communication Bulletin 019 01.02.2018
  • Rate Increase for Specialized Consultative Services (T2025)
  • Updated NC DHHS Records Retention and Disposition Schedule for Grants
  • 2018 Monitoring Review Process Changes for SA Prevention Providers
  • Supplemental Short-term Assistance for Group Homes
  • Reminder of New Claims Taxonomy Edits
  • Provider Direct Maintenance
 
Network Communication Bulletin 018 11.29.2017
  • Universal Application for Youth Residential Placement Needs   
 
Network Communication Bulletin 017 11.20.2017
  • New Claims Taxonomy Edits   
 
Network Communication Bulletin 016 11.20.2017
  • Invalid Social Security Numbers (SSN) in NCTracks  
 
Network Communication Bulletin 015 11.17.2017
  • Changes in Network reporting requirements for Abuse, Neglect and Exploitation of an individual by a staff member  
 
Network Communication Bulletin 014 11.16.2017
  • Advancing NC Whole Health Coalition Press Release
 
Network Communication Bulletin 013 11.15.2017
  • Reminder – Provider Meeting on Thursday, November 16, 2017
 
Network Communication Bulletin 012 11.12.2017
  • Drug Testing For Opioid Treatment and Controlled Substance Monitoring    
 
Network Communication Bulletin 011 10.24.2017
  • Network Services Ticket System – Secure Email    
 
Network Communication Bulletin 010 10.11.2017
  • LIP Forum Calls
 
Network Communication Bulletin 009 10.10.2017
  • Network Services - Ticket System, Effective October 16, 2017
 
Network Communication Bulletin 007 09.29.2017
  • Network Monitoring - Improvements
 
Network Communication Bulletin 006 09.22.2017
  • Network Services - Ticket System
 
Network Communication Bulletin 005 09.10.2017
  • Joint Communication Bulletin 247: “North Carolina Interventions (NCI) to be
    Released to the Public Domain July 1, 2017”
 
Network Communication Bulletin 004
  • Job Aid Available in SkillPort for Behavioral Health Providers
09.06.2017
Network Communication Bulletin 003
  • Health Information Exchange (HIE) Provider Training in lieu of the September 21, 2017 Provider Meeting
09.05.2017
Network Communication Bulletin 002
  • Trillium needs a copy of your disaster plan on file as we head into the heart of Hurricanes and Floods. Preparation is the key to coping with natural disasters.
08.14.2017
Network Communication Bulletin 001
  • Back-Up Staffing
07.17.2017