Network Communication Bulletins

• Compliance with Alternatives and Restrictive Intervention (Re-certification and Initial Certification) Training Requirements and CPR and First Aid Training Requirements during the COVID-19 Pandemic (JCB#368)
• Free Webinar: Autism & COVID-19
• Important NCSNAP Reminders

• New Fact Sheet for Medicaid and CHIP Providers on the Provider Relief Fund
• Roadmap2Ready Campaign
• Free Webinar: Autism & COVID-19
• Important NCSNAP Reminders

CORONAVIRUS UPDATE:

• Free Open Webinar for Parents and Professionals
• Important NCSNAP Reminders

CORONAVIRUS UPDATE:

• Recruitment Opportunity Announcement
• Important NCSNAP Reminders
• TBI Survey
• Contingency Plan Reminder
• Risk Factors for Severe Illness from COVID-19

CORONAVIRUS UPDATE:

• Recruitment Opportunity Announcement
• NCDHHS: Guidance for Smaller Residential Settings Regarding Visitation Communal Dining, Group, and Outside Activities
• NCDHHS: Updated Guidance on Outdoor Visitation for Larger Residential Settings (Adult Care Homes, Behavioral Health/IDD, Intermediate Care Facilities, Psychiatric Residential Treatment Facilities)
• Important NCSNAP Reminders

CORONAVIRUS UPDATE:

• NCDHHS Supported Living Level 2 & 3: Virtual Stakeholders Engagement Meeting
• Recruitment Opportunity Announcement
• NCSNAP Reminders
• Reopening Plans

CORONAVIRUS UPDATE:

• Temporary Rate Increases during COVID-19

CORONAVIRUS UPDATE:

• Providers Stories to Share with Care for NC

CORONAVIRUS UPDATE:

• Level of Care and Supporting Documentation during COVID-19 State of Emergency (JCB#366)
• DMH Town Hall-Suicide Prevention (Tomorrow - June 17, 3:00-4:00 pm) 

CORONAVIRUS UPDATE:

• Trillium’s Codes and Rates for COVID-19 Crisis FY 19-20
• Updated: NC DHHS State Outlining Safety/Operational Guidance for Day Program and FBC Providers
• New Federal Enhanced Provider Relief Fund Portal 

CORONAVIRUS UPDATE:

• Special Bulletin COVID-19 #98: COVID-19 Knowledge Center
• Finance update

CORONAVIRUS UPDATE:

• SPECIAL BULLETIN COVID-19 #94: Second Increase in Therapeutic Leave Days for ICF/IDD Facilities Due to COVID-19

CORONAVIRUS UPDATE:

• Second Amendment to Appendix K

CORONAVIRUS UPDATE:

• Update from NCTracks

CORONAVIRUS UPDATE:

• Reminder to Day Service Program Providers
• License Renewal Extensions for Practitioners
• Provider Q&A Calls
• Telehealth Training Reminder

CORONAVIRUS UPDATE:

• SPECIAL BULLETIN COVID-19 #75: Telehealth and Virtual Patient Communications Clinical Policy Modifications - Behavioral Health Service Flexibilities & #76 Telehealth and Virtual Patient Communications Clinical Policy Modifications B(3) Services
• New My Learning Campus Platform for Providers

CORONAVIRUS UPDATE:

• Title II Americans with Disabilities Act (ADA) and Section 504 Rehabilitation Act (RA) Protections during the COVID-19 Pandemic
• NC HealthConnex COVID-19 Special Update
• Requesting Personal Protective Equipment

CORONAVIRUS UPDATE:

• COVID-19 Guidance on Retainer Payments

CORONAVIRUS UPDATE:

• Thank you to our Direct Support Professionals
• New COVID-19 Uninsured Portal from HRSA
• Invite for the 2nd and Final Peer Run Wellness Center-Incubator RFA
• Provider Stories to Share with Care for NC

CORONAVIRUS UPDATE:

• Temporary Rate Increase during COVID-19 Rate Enhancement Supported Employment (Innovations and B3 Services)
• New My Learning Campus Platform for Providers

CORONAVIRUS UPDATE:

• Q1-7 Behavioral Health Screening Program
• COVID-19 Guidelines for Health Care Providers – Video-based Telehealth Accessibility for Deaf and Hard of Hearing Patients

CORONAVIRUS UPDATE:

• NC DHHS Clinical Coverage Policies: Service Exclusions and Limitations
• Rate Table for COVID-19 Codes

CORONAVIRUS UPDATE:

• Revisions to Procurement Contract
• Direct Support Professional Survey
• Tool for Measurement of ACT (TMACT) and Individual Placement and Support (IPS) Fidelity Evaluations during the COVID-19 Response (JCB #361)
• SPECIAL BULLETIN COVID-19 #56: Key Federal Funding Available for Health Care Providers and Hospitals
• Modifications to Behavioral Health and Intellectual and Developmental Disability Clinical Coverage Policies
• Recent Additions to Trillium’s COVID-19 Webpage

CORONAVIRUS UPDATE: 

• Temporary Rate Increase during COVID-19 Rate Enhancement for SCA Providers

CORONAVIRUS UPDATE: 

• MATCH Learning Collaborative 

CORONAVIRUS UPDATE: 

• Temporary Rate Increase during COVID-19 Enhancement of 15 % for PRTF 

CORONAVIRUS UPDATE:

• Executive Order that includes restrictions on visits to BH Group Homes 
• Interim Guidance to congregate care facilities for patients with suspected or confirmed COVID-19
• Division of Social Services: visitation for biological families

CORONAVIRUS UPDATE:

• Screening/Monitoring Guidance for BH Residential Facilities

CORONAVIRUS UPDATE:

• COVID-19 Guidance for Substance Abuse Intensive Outpatient Program (SAIOP) and Substance Abuse Comprehensive Outpatient Treatment (SACOT) Services

CORONAVIRUS UPDATE:

• Important Trillium Claims Information Regarding COVID-19 Billing

CORONAVIRUS UPDATE:

• Innovations Waiver Appendix K Flexibilities for Residential and Supported Living. Patient Information and Support Line, Local Health Department COVID-19 Call Centers

CORONAVIRUS UPDATE:

• IMPORTANT BILLING GUIDANCE: Use of New GT and CR Modifiers, Contract updates, and waiver of prior authorization requirements

CORONAVIRUS UPDATE:

• Grace Period for Re-Credentialing
• Extension of RFP for Family-Centered Treatment
• Coronavirus Information

• CORONAVIRUS UPDATE: Federal Paycheck Protection Program

• CORONAVIRUS UPDATE: Licensed Day Program Facility Guidance for Trillium

• CORONAVIRUS UPDATE: Temporary Rate increase during COVID-19 (Procedure codes T2013TF and T2013 TF HQ)

• CORONAVIRUS UPDATE: Credentialing Guidance during COVID-19

• CORONAVIRUS UPDATE: IMPORTANT BILLING GUIDANCE: Use of New GT and CR Modifiers, Contract updates, and waiver of prior authorization requirements 

• CORONAVIRUS UPDATE: Stay at Home Order and Strategic Directions in North Carolina in Response to Increasing COVID-19 Cases

• CORONAVIRUS UPDATE: COVID-19 Service Guidance and NC Innovations Waiver Guidance

• CORONAVIRUS UPDATE: Service Guidance for Providers related Trillium approved Telemedicine policy for all services and all populations.

• CORONAVIRUS UPDATE: EPSDT Service Guidance for Children Mental Health Services 

  This Bulletin and its content have been amended on march 24, 2020, by Network Communications Bulletin 061

• CORONAVIRUS UPDATE: Information and Guidance on COVID-19
• 2020 Gaps and Needs Assessment
• Opportunity for Evidence-Based Learning Collaborative-MATCH
• Provider Direct UB04 Claim Form FL70a Patient Reason for Visit Enhancement
• Changes to Adding a Therapeutic Foster Care/Intensive Alternative Family Services Site,
• Diagnosis Edit Enhancements
• Disaster Planning-Immediate Action Required by All Providers
• Provider Directory Updates
• RFP and RFI Updates / Open Enrollment
• Victory Junction 

• Opportunity for Evidenced Based Learning Collaborative-MATCH
• Provider Direct UB04 Claim Form FL70a Patient Reason for Visit Enhancement
• New Practice Management Unit
• Changes to Adding a Therapeutic Foster Care/Intensive Alternative Family Services Site
• Diagnosis Edit Enhancements
• Disaster Planning-Immediate Action Required
• Provider Directory Updates
• RFP and RFI Updates/Open Enrollment
• Victory Junction
• Domestic Violence Provider Survey Request

• Domestic Violence Provider Survey Request
• Changes to Adding UAFL/AFL and Respite Home Sites for In-Network Contracted Providers
• Diagnosis Edit Enhancements
• RFP Updates/Open Enrollment
• Disaster Planning
• Provider Directory Updates
• Electronic Visit Verification (EVV) Information
• Victory Junction Information

• Building Best Practices Across MH/SU and I/DD Services
• Project ECHO Autism
• Disaster Planning
• Opioid Treatment Providers RFA Opportunity
• State-Funded Behavioral Health Urgent Care Service Definition (JCB 353)
• RFP and RFI Updates
• NC Board of Licensed Clinical Mental Health Counselors Name Change (SB 537)
• Provider Directory Updates.

• Provider Monitoring Trends: October 2019-December 2019
• Disaster Planning
• NC-DHHS Opioid Treatment Provider RFA Opportunity
• State Funded Behavioral Health Urgent Care Service Definition (JCB#353)
• Incident Reporting: Member Deaths and Reporting
• Provider Directory Updates
• NCDHHS Support Livin Level 3 Stakeholders Meeting
• RFP and RFI Updates: Family Centered Treatment®, Facility Based Crisis, and Statewide Provider Recruitment for Hurricane Shelter Response Team

• Credentialing News
• JCB 349: Executive Order No. 97: Protecting Minors from Conversion Therapy
• JCB 351: Payment for Interpreter Services

• Medicaid Application Revisions Necessary to Comply with New CMS Rule on Affiliations
• RFP Updates/Announcements: Join our Network!

• 835 Transaction File Changes
• Network Monitoring Trends (July, August, September 2019)
• Peer Support Certification Training Curriculum Pause (JCB #339)
• Peer Support Services State Plan Amendment and Policy Update (JCB #344)
• Provider Manual Update
• Important Reminder for Agencies that Provide Residential Services
• CSAT GPRA Items For Download

• 835 Transaction File Changes
• IRIS Reporting
• Changes to the Provider Direct UB04 Claim Form
• Provider Monitoring Trends July - September 2019

• ECHO Survey Feedback and Opportunities for Improvement
• Innovations Waiver Registry of Unmet Needs
• North Carolina Department of Health and Human Services Provider Contracting Deadline
• North Carolina Department of Health and Human Services Provider Training Opportunities
• 835 Transaction File Changes
• New Process and Website for First Commitment Waiver Exam
• New Mission and Vision Statements 

• Hurricane Dorian Response & Recovery Announcements
• Remittance Advice - Credit Memo Explanation
• Senate Bill 630
• September 2019 Medicaid Bulletin information
• NC TOPPS Update
• GPRA Core Client Outcome Measures for Discretionary Services Programs
• Victory Junction Information
• ATLAS - Quality Management Tool for Addiction Treatment Centers

• Victory Junction Information
• Medicaid Transformation Resource
• Provider Direct Format Change for Screening Time on New Enrollments

• Victory Junction Information
• Provider Monitoring Trends April-June 2019
• JCB #335 State-Funded Peer Supports Services Definition Update
• JCB #334 LOCUS/CALOCUS Update
• Third Party Insurance Plans “Add” Feature in Provider Direct
• August 2019 Medicaid Bulletin Updates
• Medicaid Transformation Resource for Providers

• Expedited RFP for Day Treatment in Craven County Schools
• Victory Junction Information
• Provider Monitoring Trends April-June 2019
• JCB #332 State-Funded Peer Supports Services Definition

• Victory Junction Information
• Provider Direct Notification
• IDD Eligibility for State Funded Services
• Changes to Health Information Exchange
• NC Enrollment Broker Webinar
• Credentialing Notification
• 2019 Disaster Plan Reminder
• Community Support Teams Training

• RB-BHT Providers and CPT Code Information
• New RFP Available
• Credentialing Notification
• Provider Quality Improvement Project Changes
• Provider Monitoring Trends January-March 2019
• 2019 Disaster Plan Reminder

• Provider Monitoring Trends January-March 2019
• Requests for Proposals
• Open Enrollment for Psychologists
• 2019 Disaster Plan Reminder
• Home and Community-Based Services (HCBS): Validation Process
• QM Reminder
• NCI Staff Stability Survey-Help us learn about the IDD Staffing Situation in North Carolina

• Medicaid Bulletin April Updates
• Open Enrollment for Psychologists
• Perception of Care Surveys
• 2019 Disaster Plan Reminder
• Home and Community-Based Services (HCBS): Validation Process
• QM Reminder

• REVISION to 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
• URAC Re-Accreditation Update
• 2019 Disaster Plan Reminder
• Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
• North Carolina State Funds Availability Reminder, Updated Employer of Record Handbook
• NC TOPPS Reminders
• Provider Monitoring Updates and Reminders

• Tailored Plan Eligibility Webinar
• Trillium’s Cultural Competency Plan 2018-2019
• 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
• Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
• North Carolina State Funds Availability Reminder
• Updated Employer of Record Handbook
• NC TOPPS Reminders
• Provider Monitoring Updates and Reminders

• Tailored Plan Eligibility Webinar
• Trillium’s Cultural Competency Plan 2018-2019
• 2019 CPT Behavioral Health CPT® Code Changes for Psychological Testing Changes
• Home and Community-Based Services (HCBS): Validation Process, RB-BHT Policy Up for Public Comment
• North Carolina State Funds Availability Reminder
• Updated Employer of Record Handbook
• NC TOPPS Reminders
• Provider Monitoring Updates and Reminders

• North Carolina State Funds Availability Reminder
• Accreditation for Providers of Innovations Waiver Nursing Respite
• Updated Employer of Record Handbook
• NC TOPPS Reminders
• Provider Monitoring Updates and Reminders

• Electronic Health Records (EHR) Deadline

• Senate Bill 630
• Joint Communication Bulletin J316 - Reporting and Release Requirements for the Incident Response and Improvement System
• Electronic Health Record Deadline
• Health Information Exchange Webex Training

• Date Span on Submitting Professional Claims
• Electronic Health Records Deadline

• Trillium Rate Increases for DPS
• Electronic Health Records Deadline

• Provider Satisfaction Survey
• NC HealthConnex Readiness Survey
• Update to Provider Contract Template
• Expired Credentialing
• Is It Time for Your Re-Verification Application?
• Protected Health Information
• Current RFP Opportunity

• Trillium’s Medicaid Transformation Update
• Disaster Plans
• Electronic Health Records Readiness Survey
• Provider Satisfaction Survey
• Expired Credentialing
• Important NC TRACK Information
• Re-verification Application
• Collection  & Review of IPS & ACT Team Provider Date
• Exploring the Mental Health Needs of Children and Youth with Intellectual and Developmental Disabilities
• RFP Announcement
• New Medicare Beneficiary Identifier
• Appeals Training Module in the Provider Learning Portal

• Updated Spreadsheet for Residential Service Information
• RFP Announcement
• New Medicare Beneficiary Identifier
• Appeals Training Module in the Provider Learning Portal
• Provider Network Annual Training Needs Assessment
• Important NCTRACKS Information
• Project ECHO

• Important Residential Service Information
• Expired Credentialing
• NC TOPPS Info
• RFP Announcement
• New Medicare Beneficiary Identifier
• Important NCTRACKS Information
• Site Level Adjudication-Phase 2
• Proposed Bulletin to LME-MCO (LS v Wos Instruction)

• June Medicaid Bulletin Updates
• New Medicare Beneficiary Identifier
• Important NCTRACKS Information
• Site Level Adjudication-Phase 2
• Expired Credentialing
• New Contact Emails for Claims Department
• Changes to NC-TOPPS Interview Items (JCB 288)
• 2017 MH/DD/SAS Mental Health and Substance Use Services Consumer Perception of Care Report  (JCB 289)
• Provider QIP Submission Reminder
• Changes to the DHHS LIP/Agency Practice Provider Monitoring Review Process (JCB 292)
• End of Provider Upload Process for Medicaid (JCB 293)
• Provider Direct Training

• Medicaid Bulletin Updates (May 2018)
• Perception of Care Survey Announcement
• NC Tracks Information
• RFP Announcement
• New Medicare Beneficiary Identifier
• Trillium Health Resources-Integrated Care Training
• Important NCTRACKS Information
• Site Level Adjudication-Phase 2 UPDATE
• New Contact Emails for Claims Department

• EHR Funding Program for Behavioral/IDD Provider Community
• Tool for Measurement of ACTT (TMACT) Evaluations and IPS-SE Fidelity Evaluations
• Perception of Care Survey Announcement
• NC Tracks Information
• RFP Announcement
• New Medicare Beneficiary Identifier
• Trillium Health Resources-Integrated Care Training
• Important NCTRACKS Information
• Site Level Adjudication-Phase 2 UPDATE
• New Contact Emails for Claims Department
• Provider Council Vacancies

• Perception of Care Survey Announcement
• Gaps and Needs Survey
• Credentialing Update
• NC Tracks FAQ
• RFP Announcement
• PHI Information Reminder
• New Medicare Beneficiary Identifier
• Trillium Health Resources-Integrated Care Training
• Important NCTRACKS Information
• Site Level Adjudication-Phase 2
• New Contact Emails for Claims Department

• New Medicare Beneficiary Identifier
• Integrated Care Efforts = Successful Outcomes for Member Health
• Important NCTRACKS Information
• Site Level Adjudication – Phase 2
• Medicaid Bulletin March 2018 Updates
• Re-credentialing and Ongoing Verification Updates
• Fingerprinting Process for Providers
• Medicaid and Health Choice Health Plan Error
• Forensic Screener Training Opportunity

• Claims Department Updates - Site Level Adjudication – Phase 2
• New Medicare Beneficiary Identifier
• New Contact Emails for Claims Department

• Authorization Requests for Services When a Third-Party Payer is Primary
• Trillium’s Cultural Competency Training for Providers
• Trillium Claims Dept. Updates
• Zix Security Upgrades

• Encounter Dispositions Changes
• Home and Community Based Assessment (HCBS) Reminders
• Trillium Claims Department Updates
• Common Claims Error - Incorrect Billing Location In NCTracks

• CURES Allocation
• Trillium Health Resources Cultural Competency Plan
• Update for TFC/IAFT Providers 

• SFY 17-18 Supplemental Short-term Assistance for Group Homes 
  (10A NCAC 27G.5601(c)(1) & 10A NCAC 27G .5601 (c)(3))
• Children with Complex Needs- Murdoch Developmental Center Children’s Assessment Clinic
• New Statewide Administrator/New Web-Based Provider Training Curriculum
• Updates from Trillium’s Global Quality Improvement Committee
• IRIS update 

• Delayed Provider Payment Processing

• Rate Increase for Specialized Consultative Services (T2025)
• Updated NC DHHS Records Retention and Disposition Schedule for Grants
• 2018 Monitoring Review Process Changes for SA Prevention Providers
• Supplemental Short-term Assistance for Group Homes
• Reminder of New Claims Taxonomy Edits
• Provider Direct Maintenance

• Universal Application for Youth Residential Placement Needs   

• New Claims Taxonomy Edits   

• Invalid Social Security Numbers (SSN) in NCTracks  

• Changes in Network reporting requirements for Abuse, Neglect and Exploitation of an individual by a staff member  

• Advancing NC Whole Health Coalition Press Release

• Reminder – Provider Meeting on Thursday, November 16, 2017

• Drug Testing For Opioid Treatment and Controlled Substance Monitoring    

• Network Services Ticket System – Secure Email    

• LIP Forum Calls

• Network Services - Ticket System, Effective October 16, 2017

• Network Monitoring - Improvements

• Network Services - Ticket System

• Joint Communication Bulletin 247: “North Carolina Interventions (NCI) to be
  Released to the Public Domain July 1, 2017”

• Job Aid Available in SkillPort for Behavioral Health Providers

• Health Information Exchange (HIE) Provider Training in lieu of the September 21, 2017 Provider Meeting

• Trillium needs a copy of your disaster plan on file as we head into the heart of Hurricanes and Floods. Preparation is the key to coping with natural disasters.

• Back-Up Staffing