The Trillium Tailored Plan launches on April 1, 2023.
NC Medicaid changed the start date for Tailored Plans. The new start date is April 1, 2023. Until April 1, 2023, you will keep getting services the way you do now.
Information and processes on this page will be changing in the weeks to come. 
Learn about Tailored Plan here


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Network Communication Bulletins

Guidance for Network Providers

Network Communication Bulletins are notices sent to Network Providers periodically to inform them of issues that may impact their daily responsibilities.  

Network Communication Bulletin 265 11.17.2022
  • Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management
 
Network Communication Bulletin 264 11.16.2022
  • Mental Health Town Hall Meeting
  • Improving Placement Outcomes for Children and Adolescents with Problematic Sexual Behaviors
 
Network Communication Bulletin 263 11.16.2022
  • Clarification on the use of 1915 (b)(3) Respite (JCB#437),
  • Tailored Care Management Implements Temporary Flexibilities and Program Changes
 
Network Communication Bulletin 262 11.14.2022
  • Public Comments Open for Draft CCP 2A-1- Acute Inpatient
  • IRIS Alerts
  • Access to Trillium’s Provider Direct Application-Security Update
  • Transitions to Community Living-Support Group for People with Mental Health Challenges
  • Reminder to submit Practitioner License Updates to NC Tracks
  • Deaf and Hard of Hearing Services and Supports-Medicaid Communication Access Service Training
  • Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination
  • Parents as Collaborative Leaders Training
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 261 11.09.2022

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Webinar: Tailored Care Management for Children and Youth Served by the Child Welfare System
 
Network Communication Bulletin 260 11.07.2022

MEDICAID TRANSFORMATION UPDATE:

  • Update: North Carolina Standard Plan and Tailored Plan Tobacco-Free Policy Requirements
  • Notice to Class of Proposed Settlement of Franklin v. Kinsley
 
Network Communication Bulletin 259 11.01.2022
  • NCDHHS Delays Medicaid Managed Care Tailored Plans
 
Network Communication Bulletin 258 10.31.2022

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Care Management for Medicaid Direct to Soft launch December 1, 2022
  • Mental Health Issues Facing North Carolina- Town Hall Meeting
 
Network Communication Bulletin 257 10.31.2022
  • Reciprocity of Provider Training Across the State
  • Deaf and Hard of Hearing Services and Supports-Medicaid Communication Access Service Training
  • Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination
  • User Access Control & Authentication for Provider Direct
  • Free Fair Housing Training Webinars for ACTT, CST and TMS Providers
  • Parents as Collaborative Leaders Training
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 256 10.20.2022

MEDICAID TRANSFORMATION UPDATE:

  • Two NEW Tailored Plan Trainings NOW AVAILABLE
 
Network Communication Bulletin 255 10.14.2022
  • Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination
  • Special Invitation! Become a Member of the Provider Council
  • Medicaid Communication Access Service Training
  • User Access Control & Authentication for Provider Direct
  • Free Fair Housing Training Webinars for ACTT, CST and TMS Providers
  • Parents as Collaborative Leaders Training
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 254 10.10.2022

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Plan Delay and Medicaid Direct Contract Roll Out
 
Network Communication Bulletin 253 10.04.2022
  • DMH/DD/SAS Community Engagement: Tailored Plan Update
  • Joint DMH/DD/SAS and DHB Provider Webinar
  • Belonging Inclusion in the Classroom and Community Webinar
  • Tailored Plan 101: Ready, Set, Launch Series
  • APNC's Fall Conference
  • NC Suicide Prevention State Action Plan
  • 2022 i2i Innovation Awards
 
Network Communication Bulletin 252 10.01.2022
  • NC Child and Family Improvement Initiative 
 
Network Communication Bulletin 251 09.30.2022
  • NC Medicaid Tailored Plan Rollout
  • North Carolina Suicide Prevention State Action Plan
  • State-Funded Assertive Engagement Service Definition (JCB 433)
  • Preparing for Tropical Storm Ian
  • User Access Control & Authentication for Provider Direct
  • Medicaid Transformation Non-Emergency Medical Transportation and Non-Emergency Ambulance Transportation
  • Amended Clinical Coverage Policy
  • Free Fair Housing Training Webinars for ACTT, CST and TMS Providers
  • New State Funded Criteria Requirement-Income Verification
  • Important Information Regarding the 2022 Perceptions of Care Surveys
  • Parents as Collaborative Leaders Training
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 250 09.19.2022
MEDICAID TRANSFORMATION UPDATE:
  • NC Medicaid Managed Care Provider Update 
 
Network Communication Bulletin 249 09.19.2022
  • Upcoming Clinical Coverage Policy Webinar-SACOT 
 
Network Communication Bulletin 248 09.15.2022
  • User Access Control & Authentication for Provider Direct
  • Medicaid Transformation: Non-Emergency Medical Transportation and Non-Emergency Ambulance Transportation
  • Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update
  • Promoting Community Inclusion: Consultation Sessions with NC Community-Based Providers 2022-2023
  • Amended Clinical Coverage Policy (8A-Mobile Crisis Mgmt.)
  • Free Fair Housing Training Webinars for ACTT, CST and TMS Providers
  • implementation Terms & Conditions for Provider Direct
  • New State Funded Criteria Requirement-Income Verification
  • Important Information Regarding the 2022 Perceptions of Care Surveys
  • Parents as Collaborative Leaders Training
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 247 09.09.2022
  • ARPA Allocation Funds Information
 
Network Communication Bulletin 246 09.09.2022
MEDICAID TRANSFORMATION UPDATE:
  • Tailored Plan Eligibility and Enrollment Updates 
 
Network Communication Bulletin 245 09.06.2022
MEDICAID TRANSFORMATION UPDATE:
  • Provider Tailored Plan Trainings Update
 
Network Communication Bulletin 244 08.31.2022
MEDICAID TRANSFORMATION UPDATE:
  • NC Medicaid i Option Community Transition Draft Policy Stakeholder Engagement Webinar
 
Network Communication Bulletin 243 08.31.2022
  • Resuming of Provider Monitoring by LME/MCOs (JCB430)
  • NC TOPPS Compliance Update
  • Behavioral Health and Intellectual/Developmental Disability Tailored Plan Tailored Care Management Provider Manual
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 242 08.29.2022
MEDICAID TRANSFORMATION UPDATE:
  • Joint DMHDDSAS/DHB Provider Webinar
 
Network Communication Bulletin 241 08.29.2022
  • Amended Clinical Coverage Policy (8A-Mobile Crisis Mgmt)
  • Free Fair Housing Training Webinars for ACTT
  • CST and TMS Providers
  • Special Fraud Alert: OIG Alerts Practitioners to Exercise Caution When Entering Into Arrangements with Purported Telemedicine Companies
  • Provider Notification: Trillium Health Resources Would Like to Make You Aware
  • New State Funded Criteria Requirement-Income Verification
  • Behavioral Health Screening Programs Offered to Trillium’s Network Providers
  • Important Information Regarding the 2022 Perceptions of Care Surveys
  • Providing a Tobacco–Free Culture of Care Training is now available on the Provider My Learning Campus
  • Open Enrollment Announcement
  • Parents as Collaborative Leaders Training
  • NC TOPPS Compliance Update
  • NC TOPPS Training Now on the Learning Campus!
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 240 08.15.2022
  • Competitive Integrated Employment NC ABLE Accounts: Eligibility, Features, and Benefits Lunch & Learn Webinar
 
Network Communication Bulletin 239 08.12.2022
  • Opioid Treatment Programs (OTP) - Request for Temporary Waiver of 10A NCAC 27G.3604 (f)(1)(A)-(G) and (f)(3)(A)
  • Special Bulletin COVID-19 #263: New NC Medicaid Webpage to Help Prepare for End of the Federal Public Health Emergency
  • Pre-Assessment Survey for Upcoming Training
  • Important Information Regarding the 2022 Perceptions of Care Surveys
  • NC Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers
  • NC Child and Family Improvement Initiative Formalizes a Statewide Network for Child Treatment Providers
  • Providing a Tobacco – Free Culture of Care Training is now available on the Provider My Learning Campus
  • Open Enrollment Announcement
  • Parents as Collaborative Leaders Training, Save the Date
  • Trillium Health Resources Presents Building Safety & Trust
  • NC TOPPS Update, NC TOPPS Training Now on the Learning Campus!
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction, Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 238 08.11.2022
MEDICAID TRANSFORMATION UPDATE:
  • Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management
 
Network Communication Bulletin 237 08.10.2022
MEDICAID TRANSFORMATION UPDATE:
  • Tailored Plan 101 Ready, Set, Launch Series
 
Network Communication Bulletin 236 08.09.2022
MEDICAID TRANSFORMATION UPDATE:
  • Medicaid Transformation: Provider Tailored Plan Trainings Announcement
  • Providing a Tobacco-Free Culture of Care Training is now available on the Provider My Learning Campus
 
Network Communication Bulletin 235 08.08.2022
MEDICAID TRANSFORMATION UPDATE:
  • Pharmacy Point of Sale Process at Tailored Plan Launch
  • Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management
  • Tobacco Free Training Opportunities
    • You Quit, Two Quit: Helping Clients Become Tobacco-Free Before, During, and After Pregnancy
    • Breathe Easy NC: Becoming Tobacco Free Intensive 1-Day Training
    • Charlotte AHEC: Justice In the Air: Framing for Tobacco-Free Behavioral Health Initiatives
 
Network Communication Bulletin 234 07.29.2022
  • Provider Reverification Requirements to be Reinstated at End of Federal Health Emergency,
  • Open Enrollment Announcement
  • Parents as Collaborative Leaders Training, Save the Date…Trillium Health Resources Presents Building Safety & Trust
  • Follow-up to Joint Communication Bulletin #J419 – Clarification Regarding Transitions to Community Living (TCL) Eligibility for Individuals with Co-Occurring Neurocognitive and/or Acquired Brain Injury Diagnoses
  • Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available
  • NC TOPPS Update
  • NC TOPPS Training Now on the Learning Campus!
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Victory Junction, Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 233 07.19.2022
  • LME/MCO Joint Communication Bulletin: Extension of COVID-19 Flexibility for Opioid Treatment Programs (OTP) Take-Home Dosing Update (# J424)
 
Network Communication Bulletin 232 07.14.2022
  • Annual Provider Development Needs Assessment
  • Tailored Plan Provider Manual
  • JCB #J418 re: TCL IPS referrals (Clarification from DMHDDSAS)
  • JCB-423 - Placement of Minors in Unlicensed Alternative Family Living Homes (UAFLs)
  • Incident Reporting
  • Physical Health Network
  • Ending of NC State of Emergency Flexibilities for both Medicaid AND State Providers
  • Individual Placement Support Training
  • Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available
  • NC TOPPS Update
  • NC TOPPS Training Now on the Learning Campus!
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 231 07.13.2022

MEDICAID TRANSFORMATION UPDATE:

  • Medicaid Transformation: Provider Tailored Plan Trainings Announcement
 
Network Communication Bulletin 230 07.07.2022
  • Special Bulletin COVID-19: Extension of COVID-19 Flexibility for Opioid Treatment Programs (OTP) Take-Home Dosing (J#422)
 
Network Communication Bulletin 229 07.06.2022
  • Special Bulletin COVID-19: Ending of NC State of Emergency Flexibilities for both Medicaid AND State Providers
 
Network Communication Bulletin 228 06.27.2022

MEDICAID TRANSFORMATION UPDATE:

  • Medicaid Money Follow Person Roundtable - CAP/DA Waiver Amendment Posted for Public Comment
 
Network Communication Bulletin 227 06.29.2022
  • Reminder: As the Federal Public Health Emergency Ends Provider Reverification Requirements are Reinstated
  • SPECIAL BULLETIN COVID-19 #251: Sun-setting of Temporary COVID-19 Flexibilities Tied to the NC State of Emergency
  • Road Map to Ready- Disaster Preparedness
  • Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available
 
Network Communication Bulletin 226 06.27.2022

MEDICAID TRANSFORMATION UPDATE:

  • State-Funded (Non-Medicaid) Providers Credentialing Update
 
Network Communication Bulletin 225 06.17.2022

MEDICAID TRANSFORMATION UPDATE:

  • Special Bulletin COVID-19 #251: Sun-setting of Temporary COVID-19 Flexibilities Tied to the NC State of Emergency
  • Additional Healthy Opportunities Services Now Available 
 
Network Communication Bulletin 224 06.15.2022

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Plan Contract Roll Out
  • Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update
  • Home And Community-Based Services Validation Processes Update 
 
Network Communication Bulletin 223 06.13.2022

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Plan Webinar 101 Series
  • Special Bulletin COVID-19
 
Network Communication Bulletin 222 06.13.2022
  • Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2021 Available
  • Annual Provider Development Needs Assessment
  • Medicaid Transformation Update
  • Incident Reporting
  • Physical Health Network
  • Breathe Easy NC Becoming Tobacco-Free
  • Clinically Managed Residential-Adult Stakeholders Session,
  • Reminder: As the Federal Public Health Emergency Ends
  • Provider Reverification Requirements are Reinstated
  • NC TOPPS Update
  • NC TOPPS Training Now on the Learning Campus!
  • NC TRACKS Training for Providers
  • 2022 NC SNAP Examiner's Certification Schedule Virtual Training
  • Current Recruitment Opportunity to Provide Forensic Evaluations
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 221 06.09.2022

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Managed Care Provider Update
  • Prior Approval Requirements Resume for Children's Developmental Services Agency Providers
 
Network Communication Bulletin 220 05.27.2022
  • Benchmarks-Public/Private Behavioral Health Forum
  • Public Comment for Strategic Housing Plan
  • Physical Health Network
  • Reminder: As the Federal Public Health Emergency Ends
  • Provider Reverification Requirements are Reinstated Mental Health
  • Developmental Disabilities and Substance Abuse Services Grant Opportunities
  • NC TOPPS Update, NC TOPPS Training Now on the Learning Campus!
  • NC TRACKS Training for Providers
  • 2022 NC SNAP Examiner's Certification
  • Schedule Virtual Training, Current Recruitment Opportunity to Provide Forensic Evaluations
  • Disaster Planning
  • NCDHHS Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities Request for Applications
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse? 
 
Network Communication Bulletin 219 05.18.2022
  • Rate Increases-Medicaid ILOS CLFS
  • All State-funded IDD Residential services and
  • State-Funded TBI Residential Rehab
 
Network Communication Bulletin 218 05.18.2022
  • Clarification of Transitions to Community Living In-Reach Function (JCB #415)
  • Verifying Provider  Information (NPI+Location Code) in NCTracks
  • Shared/Split Evaluation and Management Visits
  • Billing Requirement Modifications Due to COVID-19 to Expire
  • IRIS Alert
 
Network Communication Bulletin 217 05.17.2022
  • Tailored Plan Contract Roll Out
 
Network Communication Bulletin 216 05.16.2022
  • Physical Health Network
  • Reminder: As The Federal Public Health Emergency Ends, Provider Reverification Requirements are Reinstated
  • Mental Health, Developmental Disabilities and Substance Abuse Services Grant Opportunities
  • NCDHHS Joint Communication Bulletin # J410
  • NCDHHS Joint Communication Bulletin # J411
  • NCDHHS Joint Communication Bulletin # J412
  • NCDHHS Joint Communication Bulletin # J413
  • NCDHHS Joint Communication Bulletin # J414
  • NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff
  • Update on HEALTHCONNEX (NCHIEA)
  • NC TOPPS Update
  • NC TOPPS  & Training Now on the Learning Campus!
  • NC TRACKS Training for Providers
  • 2022 NC SNAP Examiner’s Certification Schedule Virtual Training
  • Current Recruitment Opportunity to Provide Forensic Evaluations
  • Disaster Planning
  • NC DHHS Request for Applications for Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 215 04.29.2022
  • Physical Health Network
  • NC DHHS is seeking to Amend Section 1115 Demonstration Waiver
  • DHHS Joint Communication Bulletin # J410 Revisions to the State-Funded Community Living and Support (CLS) (I/DD & TBI) Service and Day Supports (DS) (I/DD & TBI) Service Definitions
  • Joint Communication Bulletin #J411 Update to Home and Community-Based Services (HCBS) Validation Processes
  • DHHS Joint Communication Bulletin #J412 Level of Care and Supporting Documentation During the COVID-19 State of Emergency
  • NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff
  • Update on HEALTHCONNEX (NCHIEA)
  • NC TOPPS  & Training Now on the Learning Campus!
  • Open for Public Comment- Clinical Coverage Policy 8B-Inpatient Behavioral Health Services
  • CCP 8D-5 Clinically Managed Residential Services-Medium Intensity
  • Additional Proposed Clinical Coverage Policies with Open Comment Periods
  • Adolescent Stakeholder Engagement
  • NC TRACKS Training for Providers
  • 2022 NC SNAP Examiner’s Certification Schedule Virtual Training
  • Current Recruitment Opportunity to Provide Forensic Evaluations
  • Disaster Planning
  • NC DHHS Request for Applications for Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 214 04.14.2022
  • NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff
  • NCDHHS I/DD Competitive Integrated Employment
  • UPDATE on HEALTHCONNEX (NCHIEA)
  • NC TOPPS Training Now on the Learning Campus!
  • What Providers Need to Know Before the Tailored Plan Launch
  • Open for Public Comment - Clinical Coverage Policy 8B-Inpatient Behavioral Health Services
  • CCP 8D-5 Clinically Managed Residential Services - Medium Intensity
  • Additional Proposed Clinical Coverage Policies with Open Comment Periods
  • Adolescent Stakeholder Engagement
  • NC TRACKS Training for Providers
  • State-Funded TBI Long Term Residential Rehabilitation Definition Update For Providers
  • Recipients And Their Families- Webinars
  • 2022 NC SNAP Examiner’s Certification Schedule Virtual Training
  • Current Recruitment Opportunity to Provide Forensic Evaluations
  • Incident Reporting Reminders
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 213 03.28.2022
  • Important Reminder for UAFL’s and/or Respite Requests
  • Mobile Crisis Management Policy and the Acute Inpatient Hospital Policy (CCP Update from NC Medicaid)
  • North Carolina Providers Council
  • 2022 NC SNAP Examiner’s Certification Schedule Virtual Training
  • Opportunity for Providers
  • Current Recruitment Opportunity to Provide Forensic Evaluations
  • Implementation Science "101" Training for CWCN Providers
  • SAMHSA Grant Announcement
  • Incident Reporting Reminders
  • NC TOPPS Training
  • Bladen County NC TOPPS Transitions
  • Reporting Secondary Diagnosis on a Claim
  • Disaster Planning
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 212 03.14.2022
  •  Attention! Current Recruitment Opportunity to Provide Forensic Evaluations
  • Special Bulletin COVID-19 #234: UPDATE to Permanent Changes Made for PHE Flexibilities and Plan for Sunsetting of Temporary Policies
  • Community Alternatives Program for Children Waiver Renewal Update
  • NC APSE event on employment and people with disabilities
  • Implementation science "101" training for CWCN providers
  • SAMHSA Grant Announcement
  • Incident Reporting Reminders
  • NC TOPPS Training
  • Bladen County NC TOPPS Transitions
  • State-Funded TBI Long Term Residential Rehab-Open for Public Comment
  • Reporting Secondary Diagnosis on a Claim
  • Disaster Planning
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A Series of Presentations on Topics Related to Community Inclusion
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 211 02.28.2022
  • For Providers of ACTT, Intensive In-Home, and Mobile Crisis Management Services
  • State-Funded Residential Supports (RS)(I/DD) Service and Supported Living Periodic (SLP) (I/DD & TBI) Periodic Service
  • SAMHSA Grant Announcement
  • Incident Reporting Reminders
  • Provider Manual & Member Handbook Updates
  • Attention Enrolling Providers: New NC Medicaid Provider Training Is Live!
  • NC TOPPS Providers Save the Date
  • State-Funded TBI Long Term Residential Rehab-Open for Public Comment
  • MH Aspects of I/DD Professional Development Series-Course for Care Coordinators & Case Managers
  • North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement
  • CCME’s 2022 Quality Forum Webinars
  • Bladen County NC TOPPS Transitions
  • Peer Mentor Training Program: Accepting Applications!
  • Reporting Secondary Diagnosis on a Claim
  • Disaster Planning
  • 2022 Spring Family Weekends at Victory Junction with Trillium!
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A Series of Presentations on Topics Related to Community Inclusion
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 210 02.14.2022
  • Attention Enrolling Providers: New NC Medicaid Provider Training Is Live
  • NC TOPPS Providers Save the Date
  • State-Funded TBI Long Term Residential Rehab-Open for Public Comment
  • MH Aspects of I/DD Professional Development Series-Course for Care Coordinators & Case Managers
  • North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement
  • Special Bulletin COVID-19 #227: Direct Care Worker Initiative Webpage Now Available
  • CCME’s 2022 Quality Forum Webinars
  • North Carolina Behavioral Health Minority Provider Virtual Summit
  • Bladen County NC TOPPS Transitions
  • Peer Mentor Training Program: Accepting Applications!
  • Reporting Secondary Diagnosis on a Claim
  • Disaster Planning
  • 2022 Spring Family Weekends at Victory Junction with Trillium!
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays
  • Request for Information Opportunity
  • Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 209 02.02.2022
  • North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement
  • Electronic Visit Verification (EVV) Provider Rate Increases
  • Special Bulletin COVID-19 #227
  • Special BUlletin COVID-19 #226
  • Save the Date for CCME’s 2022 Quality Forum Webinars
  • Global Quality Improvement Committee (GQIC) / Human Rights Committee (HRC) Volunteer Opportunities
  • Community Living and Support now available on Learning Campus
  • Disaster Planning
  • 2022 Spring Family Weekends at Victory Junction with Trillium!
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays
  • Request for Information Opportunities
  • DHB & DMH Mental Health and Substance
  • Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE
  • NC TOPPS Information Regarding Members Transitioned to Standard Plans
  • Valued Providers Seal Program
  • Updates on NC Medicaid managed care and healthy opportunities
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 208 01.28.2022

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Managed Care Provider Update
 
Network Communication Bulletin 207 01.25.2022
  • NCDHHS Enhancing Support for Individuals with Disabilities Choosing to Seek & Maintain Competitive
  • Integrated Employment and Other Meaningful Day Options
  • Electronic Visit Verification (EVV) Provider Rate Increases
  • Save the Date for CCME’s 2022 Quality Forum Webinars
  • GQIC/HRC Volunteer Opportunities
  • CLS now available on Learning Campus
  • NCDHHS Releases 2022-23 Olmstead Plan for the State’s System of Community-Based Services and Supports for People with Disabilities
  • Disaster Planning
  • 2022 Spring Family Weekends at Victory Junction with Trillium!
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays
  • Request for Information Opportunities
  • DHB & DMH Mental Health and Substance
  • Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE
  • NC TOPPS Information Regarding Members Transitioned to Standard Plans
  • Valued Providers Seal Program
  • Updates on NC Medicaid managed care and healthy opportunities
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 206 01.14.2022
  • New Legislation Waives $100 Medicaid and NC Health Choice Provider Enrollment Fee
  • Disaster Planning
  • Revised Developmental Center Process
  • 2022 Spring Family Weekends at Victory Junction with Trillium!
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays
  • Request for Information Opportunities
  • FREE Training for Direct Support Professionals!
  • DHB & DMH Mental Health and Substance Use
  • Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE
  • NC TOPPS Information Regarding Members Transitioned to Standard Plans
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 205 12.28.2021
  • Revised Developmental Center Process
  • 2022 Spring Family Weekends at Victory Junction with Trillium
  • Alternative Service Definition for Assertive Engagement Public Comment Period is Open
  • DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A series of presentations on topics related to community inclusion
  • Request for Information Opportunities (RFIs)
  • FREE Training for Direct Support Professionals
  • Trillium Rate Increases for Direct Support Professionals
  • DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure
  • Single Sign-On: SOC2 for TBS Platform Relaunch
  • County Transitions and NC TOPPS
  • NC TOPPS Information Regarding Members Transitioned to Standard Plans
  • Perceptions of Care Survey Information
  • Service Definition Training on Community Living and Support,
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse??
 
Network Communication Bulletin 204 12.22.2021
  • Request for Information: Transitional Living Program-Child, Transitional Living Program-IDD, Transitional Living Program-Adult BH
  • Trillium Discovery and Enrichment Centers- Inclusive Farming Program-Request for Interest (RFI) 
 
Network Communication Bulletin 203 12.13.2021
  • Trillium Rate Increases for Direct Support Professionals
  • DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure
  • Single Sign-On: SOC2 for TBS Platform Relaunch
  • County Transitions and NC TOPPS
  • NC TOPPS Information Regarding Members Transitioned to Standard Plans
  • Perceptions of Care Survey Information
  • Service Definition Training on Community Living and Support,
  • Parent Leadership Training
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse??
 
Network Communication Bulletin 202 12.02.2021
  • NC Medicaid and State-Funded Webinar & Live Question & Answer 
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 201 11.29.2021
  • Get Started with HHA ExChange!
  • Webinar-based Public Hearings-Medicaid 1115 Demonstration Waiver Proposed Amendment
  • Individual Placement and Support (IPS) Stakeholder Workgroup
  • DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure
  • Tailored Care Management 101 Webinar Series, Important NC TOPPS Information
  • Parent Leadership Training
  • Disaster Unit Updates
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 200 11.22.2021

MEDICAID TRANSFORMATION UPDATE:

  • The Half Has Not Been Told--The Mental Health, Substance Use, and IDD Implications of COVID19 from NC Health Systems
  • NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored Plans
  • Updated Provider Enrollment Training
  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 199 11.18.2021

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Ombudsman Webinar Series
  • NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored Plans
  • Updated Provider Enrollment Training
  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 198 11.15.2021
  • Attention! Current Opportunity for Requests for Information
  • Tailored Care Management 101 Webinar Series
  • Important Reminders for Providers
  • North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirements and Upcoming Training Opportunity
  • Important NC TOPPS Information
  • Parent Leadership Training
  • Disaster Unit Updates
  • Valued Providers Seal Program
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 197 11.05.2021

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Ombudsman Webinar Series
  • Updated Provider Enrollment Training
  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 196 11.02.2021

MEDICAID TRANSFORMATION UPDATE:

  • Updated Provider Enrollment Training
  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 195 10.29.2021
  • Breathe Easy NC: Becoming Tobacco-Free Training
 
Network Communication Bulletin 194 10.27.2021
  • NCDHHS Extends the Open Public Comment Period for the Draft Olmstead Plan
  • Feedback for State Funded Service Definitions (Residential Supports and Supported Living Periodic)
  • Soliciting Feedback for State Funded Supported Living and Residential Supports Service Definitions
  • Attention! Current Opportunities for Requests for Information
  • Tailored Care Management 101 Webinar Series, Important Reminders for Providers
  • North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirements and Upcoming training opportunity
  • Important NC TOPPS Information
  • Parent Leadership Training
  • Disaster Unit Updates
  • Valued Providers Seal Program
 
Network Communication Bulletin 193 10.14.2021
  • NCDHHS Releases Draft Olmstead Plan
  • Feedback for State Funded Service Definitions
 
Network Communication Bulletin 192 10.12.2021
  • Important Information from Trillium’s Cybersecurity Team
  • Request for Information Opportunity
  • The 2021 CIDD Virtual Community Talk Series
  • Provider Opportunity: Policy Development Process for Clinical Managed Population Specific High-Intensity Residential Services for SUD and TBI
  • Tailored Care Management 101 Webinar Series
  • Important Reminder for Providers
  • Joint DMHDDSAS & DHB Update Call for IPS Providers on Medicaid 1915(i) Waiver
  • Safeguarding PHI Through Email
  • New Reimbursement Calculator in Provider Direct
  • North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements and Upcoming Training Opportunity
  • Important NC TOPPS Information
  • Parent Leadership Training
  • Disaster Response Unit Updates
  • Valued Providers SEAL Program 
 
Network Communication Bulletin 191 10.06.2021

MEDICAID TRANSFORMATION UPDATE:

  • Joint NC DMHDDSAS and DHB Update for NC Providers
  • Tailored Care Management Technical Advisory Group Application Period Opens
  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 190 09.27.2021

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Care Management 101 Webinar Series
  • Medicaid Transformation Resources
 
Network Communication Bulletin 189 09.27.2021
  • Important Reminder for Providers
  • DHHS Update Call for BH/IDD Consumers, Family Members and Community Stakeholders
  • Joint DMHDDSAS & DHB Update calls for IPS Providers and Consumers & Families on Medicaid 1915(i) waiver
  • Safeguarding PHI Through Email
  • New Reimbursement Calculator in Provider Direct
  • North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements
  • Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs
  • Important NC TOPPS Information
  • Parent Leadership Training, Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program 
 
Network Communication Bulletin 188 09.13.2021
  • Safeguarding PHI Through Email
  • BH I/DD Tailored Plan Care Management Platform
  • New Reimbursement Calculator in Provider Direct
  • North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements
  • Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs
  • Recruitment Opportunity for Psychosocial Rehabilitation Providers
  • Important NC TOPPS Information
  • Parent Leadership Training
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program 
 
Network Communication Bulletin 187 09.01.2021

MEDICAID TRANSFORMATION UPDATE:

  • NC Medicaid Managed Care Standard Plan & Tailored Plan Updates
  • Medicaid Transformation Resources
 
Network Communication Bulletin 186 08.31.2021
  • Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs
 
Network Communication Bulletin 185 08.30.2021
  • Strategic Housing Plan Survey (for providers/members)
  • Collaborative Practice Agreements for Nurse Practitioners Supporting Members Diagnosed with Substance Use Disorders
  • Joint NC DMHDDSAS and DHB Update for NC Providers
  • BH I/DD Tailored Plan Care Management Platform
  • Recruitment Opportunity for Psychosocial Rehabilitation Providers
  • Important Information Regarding the 2021 Perceptions of Care Surveys
  • Important NC TOPPS Information, Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County
  • Parent Leadership Training
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
 
Network Communication Bulletin 184 08.13.2021
  • New 2023 Deadline for Connecting to HIE Network Absolves Need for Hardship Extensions
 
Network Communication Bulletin 183 08.06.2021
  • BH I/DD Tailored Plan Care Management Platform
  • Resuming Individual Placement and Support (IPS) and Tool for Measurement of Assertive Community Treatment (TMACT) Fidelity Evaluations
  • Recruitment Opportunity for Psychosocial Rehabilitation Providers
  • Important Information Regarding the 2021 Perceptions of Care Surveys
  • Important NC TOPPS Information
  • Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County
  • Parent Leadership Training
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program 
 
Network Communication Bulletin 182 07.30.2021
  • DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure
 
Network Communication Bulletin 181 07.28.2021
  • Important Information Regarding the 2021 Perceptions of care Surveys
  • Important NC TOPPS Information
  • NC Medicaid Managed Care Quality Strategy Updated, National Core Indicators Staff Stability Survey for 2020
  • Free Webinar: NC Medicaid Managed Care Goes Live – What Advocates Need to Know
  • Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County
  • Parent Leadership Training
  • Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services
  • Accepting Applications | Virtual Coach: HealthMatters Program for People with IDD
  • Current Request for Information Opportunity
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Important Backup Staffing Information
  • Free Booth Sign-Ups for Trillium Onecommunity Park It!
 
Network Communication Bulletin 180 07.27.2021

MEDICAID TRANSFORMATION UPDATE:

  • NCDHHS Announces Medicaid Managed Care Regional Behavioral Health IDD Tailored Plans
  • Legislation Gives Providers More Time to Connect to NC HealthConnex
  • Information, Medicaid Transformation Resources
 
Network Communication Bulletin 179 07.20.2021

MEDICAID TRANSFORMATION UPDATE:

  • DHHS Update Call for BH/IDD Consumers, Family Members and Community Stakeholders
  • Medicaid Transformation Resources
 
Network Communication Bulletin 178 07.15.2021

MEDICAID TRANSFORMATION UPDATE:

  • Tailored Care Management Updates
  • Medicaid Transformation Resources
 
Network Communication Bulletin 177 07.15.2021
  • Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County
  • Parent Leadership Training
  • Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services
  • Accepting Applications | Virtual Coach: HealthMatters Program for People with IDD
  • Current Request for Information Opportunity,
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program 
  • Free Booth Sign-Ups for Trillium OneCommunity Park It!
 
Network Communication Bulletin 176 7.02.2021

MEDICAID TRANSFORMATION UPDATE:

  • Community Partners Webinar on the Launch of Medicaid Managed Care
  • Medicaid Transformation Resources
 
Network Communication Bulletin 175 07.01.2021
  • New Capability to Upload Third Party Insurance Correspondence in Provider Direct to Claims Department
 
Network Communication Bulletin 174 07.01.2021
  • Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services
  • Electronic Visit Verification Updates
  • Accepting Applications | Virtual Coach: HealthMatters Program for People with IDD
  • Reminder-Reporting Secondary Diagnosis on a Claim
  • Update-IRIS Information with Providers/Website
  • Trillium Perceptions of Care Feedback and Opportunities for Improvement
  • Current Request for Information Opportunity
  • Parent Leadership Training, NC Innovations Clinical Coverage Policy 8P Public comment Period
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Joint NC DMHDDSAS and DHB Update for NC Providers
 
Network Communication Bulletin 173 06.29.2021

MEDICAID TRANSFORMATION UPDATE:

  • Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services
  • Electronic Visit Verification Updates
  • Changes to Fingerprinting Requirements Updates to Clinical Coverage Policy 10C, Outpatient Specialized Therapies, Local Education Agencies
  • Medicaid Transformation Q & A
  • Do I Need to Choose a Health Plan Fact Sheet
  • Understanding Prompt Payment Requirements for Health Plans
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 172 06.24.2021

MEDICAID TRANSFORMATION UPDATE:

  • Reminder to Update Expiring Credentials in NC TRACKS
  • Joint DMHDDSAS and DHB (NC Medicaid) Update Call for Consumers
  • Family Members, and Community Stakeholders
  • Medicaid Transformation Q & A
  • Do I Need to Choose a Health Plan Fact Sheet
  • Important EVV-HHAeXchange Information
  • Understanding Prompt Payment Requirements for Health Plans
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 171 06.16.2021
  • Electronic Visit Verification (EVV) Training Webinars
  • Spending Plan for the Implementation of NC Medicaid’s Home & Community Based Services Improvements in Response to COVID-19
  • Current Request for Information Opportunity
  • Parent Leadership Training
  • Free Booth Sign-Ups for Trillium OneCommunity Park It Events
  • NC Innovations Clinical Coverage Policy 8P Public comment Period
  • Extending Provider Medicaid Rates beyond June 30, 2021
  • Disaster Response Unit Updates
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Community Mental Health First Aid (MHFA) Trainings for NC Residents 
 
Network Communication Bulletin 170 06.11.2021
  •  New Provider Support Service Line
 
Network Communication Bulletin 169 06.04.2021
  • National Core Indicators-Staff Stability Survey
  • Current Request for Information Opportunity
  • Parent Leadership Training
  • Free Booth Sign-Ups for Trillium OneCommunity Park It Events
  • NC Innovations Clinical Coverage Policy 8P Public comment Period
  • Revision to Joint Communication Bulletin #J345 – Clarification Regarding Expansion of High Fidelity Wraparound Teams and Provider Expectations
  • NC Medicaid Managed Care Provider Update
  • DHHS announces 3 Regions for Medicaid Healthy Opportunities Pilots
  • Reminder: Expiring Credential Update Requirement
  • Extending Provider Medicaid Rates beyond June 30, 2021
  • Transition to Medicaid Managed Care: Guidance for Providers Impacted by 42 CFR Part 2
  • Provider Training Needs (Survey from DMH)
  • Grant Opportunity for Providers
  • Disaster Response Unit Updates
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program.
  • June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents 
 
Network Communication Bulletin 168 05.28.2021

MEDICAID TRANSFORMATION UPDATE:

  • Medicaid Transformation Q & A
  • Do I Need to Choose a Health Plan Fact Sheet,
  • Important EVV-HHAeXchange Information
  • Understanding Prompt Payment Requirements for Health Plans
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
  • Joint NC DMHDDSAS and DHB Update for NC Providers 
 
Network Communication Bulletin 167 05.27.2021
  •    Free Booth Sign-Ups for Trillium OneCommunity Park It Events
 
Network Communication Bulletin 166 05.20.2021
  • Extending Provider Medicaid Rates beyond June 30, 2021
  • Transition to Medicaid Managed Care: Guidance for Providers Impacted by 42 CFR Part 2
  • Provider Training Needs (Survey from DMH)
  • Important Provider Direct Update
  • Grant Opportunity for Providers
  • Disaster Response Unit Updates
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value-Based Purchasing Learning Series
  • June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
  • Joint DMHDDSAS And DHB (NC Medicaid) Update Call
 
Network Communication Bulletin 165 05.18.2021
  • Provider Training Needs (Survey from DMH)
  • Important Provider Direct Update
  • Grant Opportunity for Providers
  • Disaster Response Unit Updates
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value-Based Purchasing Learning Series
  • June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
 
Network Communication Bulletin 164 05.12.2021

MEDICAID TRANSFORMATION UPDATE:

  • Ransomware Attack Precaution
  • Do I Need to Choose a Health Plan Fact Sheet
  • Important EVV-HHAeXchange Information
  • Understanding Prompt Payment Requirements for Health Plans
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 163 05.06.2021

MEDICAID TRANSFORMATION UPDATE:

  • Important EVV-HHAeXchange Information-Let’s get ready for GO LIVE!
 
Network Communication Bulletin 162 05.05.2021
  • New State Benefit Plan Information
  • Important Provider Direct Update
  • Grant Opportunity for Providers
  • Disaster Response Unit Updates
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value Based Purchasing Learning Series,
  • June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
 
Network Communication Bulletin 161 04.29.2021

MEDICAID TRANSFORMATION UPDATE:

  • New! Medicaid Transformation Q&A
  • Joint NC DMHDDSAS and DHB Update for NC Providers May 6
 
Network Communication Bulletin 160 04.28.2021
  • Provider Outreach to Patient Panels
 
Network Communication Bulletin 159 04.27.2021

MEDICAID TRANSFORMATION UPDATE:

  • Understanding Prompt Payment Requirements for Health Plans
  • Public Comment Period Open for NC Medicaid Managed Care Quality Strategy
  • North Carolina’s Transition to Managed Care: Supporting Members transitioning to the Standard Plan Option - Guidance for LME-MCO Providers,
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 158 04.26.2021
  • Important Public Health Emergency Update
  • Important Provider Direct Update
  • Medicaid Bulletin Alerts: Provider Data Updates
  • NCCARE360 Brings State’s Seven Local Management Entities/Managed Care Organizations into Its Network to Coordinate Whole-Person Health
  • Medicaid and Health Choice Communication Access Service Initiative through DSDHH
  • Disaster Response Unit Updates
  • Update for the all Children-All Families Training
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment)
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value-Based Purchasing Learning Series
  • Disaster Planning
  • May 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
 
Network Communication Bulletin 157 04.20.2021
  • SUD Waiver/CCP Stakeholder Meeting
 
Network Communication Bulletin 156 04.20.2021
  • NCTracks Changes to Provider Verification Process
  • Extension of the Deadline for Meeting Substantial Compliance with the Settlement Agreement Has been Extended Due to COVID-19
    This Communication was scheduled to go out on April 16, but for technical problems went out on April 20.
 
Network Communication Bulletin 155 04.15.2021
  • Public Comment Period Open for NC Medicaid Managed Care Quality Strategy
  • North Carolina’s Transition to Managed Care: Supporting Members transitioning to the Standard Plan Option- Guidance for LME-MCO Providers
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 154 04.12.2021
  • Basics of Community Inclusion-Stats and Recording
  • Update for the all Children-All Families Training
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Individual Placement Support Training
  • Attention CST Providers and ACT Tenancy Support: PSH Training Opportunity
  • Network Adequacy and Accessibility Assessment (also know as the Gaps & Needs Survey)
  • 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment)
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value-Based Purchasing Learning Series
  • Disaster Planning
  • May 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
  • Provider Training Needs Assessment
 
Network Communication Bulletin 153 04.09.2021

CORONAVIRUS UPDATE:

  • COVID-19 Vaccine Information: Eligibility Expanded and Resources for Site Locations and Availability
 
Network Communication Bulletin 152 04.06.2021

MEDICAID TRANSFORMATION UPDATE:

  • North Carolina’s Transition to Managed Care: Supporting Members Transitioning to the Standard Plan Option-Guidance for LME-MCO Providers
  • Medicaid Transformation Provider Education Opportunities
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 151 03.29.2021
  • Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs
  • Individual Placement Support Training
  • Attention CST Providers and ACT Tenancy Support: PSH Training Opportunity
  • 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment)
  • NC Medicaid Help Center Now Available: A Convenient Way for Providers to Find Information
  • Trillium Experience of Care and Health Outcomes (ECHO®) Survey Feedback and Opportunities for Improvement
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • Value-Based Purchasing Learning Series
  • Disaster Planning
  • April 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
  • Provider Training Needs Assessment
  • Special COVID Updates from the State
 
Network Communication Bulletin 150 03.26.2021

MEDICAID TRANSFORMATION UPDATE:

  • Important Medicaid Transformation Information
 
Network Communication Bulletin 149  

CORONAVIRUS UPDATE:

  • Extending Provider Medicaid Rates through June 30, 2021
 
Network Communication Bulletin 148 03.19.2021 
  • Medicaid Transformation Provider Education Opportunities
  • Medicaid Managed Care Webinar Series for Providers
  • Medicaid Transformation Resources
 
Network Communication Bulletin 147 03.16.2021 
  • FREE Training Opportunity
  • NCDHHS Launches Statewide Open Enrollment for NC Medicaid Managed Care
  • Medicaid Transformation Resources
 
Network Communication Bulletin 146 03.15.2021
  • Move Your Way Campaign
  • Recruitment Opportunity: for Research-Based-Behavioral Health Treatment (RB-BHT) for Autism Spectrum Disorder
  • NC Medicaid Help Center Now Available: A Convenient Way for Providers to Find Information
  • Transition of Care Policy for Prepaid Health Plans under the Standard Plan Option Released
  • Advanced Medical Home Provider Manual 2.0 Released
  • DHHS Covid-19 Vaccine Information Update
  • American Society of Addiction Medicine (ASAM) Requirements for the Comprehensive Clinical Assessment (CCA) and Diagnostic Assessment (DA): Training Clarification
  • Attending NPI and Taxonomy Enhancements
  • Trillium Experience of Care and Health Outcomes (ECHO®) Survey Feedback and Opportunities for Improvement
  • Victory Junction Family Retreat Weekends
  • Valued Providers SEAL Program
  • ICD-10 Diagnosis Required on New Enrollments and Client Updates
  • Value-Based Purchasing Learning Series
  • Disaster Planning
  • April 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
  • Study finds that Individuals with an Intellectual Disability are among Greatest COVID-19 Risk Factors
  • Provider Training Needs Assessment
  • Medicaid Transformation Resources
  • Upcoming Informational Session for Therapeutic Foster Care Agencies
 
Network Communication Bulletin 145 03.05.2021
  • Important Information for Providers
 
Network Communication Bulletin 144 03.01.2021
  • Attending NPI and Taxonomy Enhancements
  • Trillium Rate Increase Update
  • Provider Stories Needed
  • ECHO Survey/Feedback
  • Urgent Note for Providers
  • SOR2 GPRA Transition
  • Important TCLI Information - FREE Webinar Opportunities
  • Victory Junction Information
  • Listening sessions on applying to become a CMA/AMH+
  • Follow-Up to MFP Lunch and Learn Webinar - Services for Populations with Hearing Loss
  • MFP Lunch & Learn Webinar - Overview of Independent Living Program (DVR-IL)
  • Trillium’s Provider Seal Program
  • ICD-10 Diagnosis Required on New Enrollments and Client Updates
  • Value Based Purchasing Learning Series
  • Disaster Planning
  • March Mental Health First Aid Training Opportunities
  • NC Medicaid Transition to Managed Care for Community Partners the Beneficiary Experience
 
Network Communication Bulletin 143 02.23.2021
  • NC Specialized Foster Care (FC) Plan Policy Paper and Public Comment Period
 
Network Communication Bulletin 142 02.15.2021
  • Trillium’s Provider Seal Program
  • ICD-10 Diagnosis Required on New Enrollments and Client Updates
  • 2021 Rural Disaster Mental Health Summit
  • 2021 Master Class Series in Integrated Dual Disorder Treatment (IDDT) for ACT
  • Pilot Program to Ensure Communication Access in Health Care Settings for Deaf, Deaf-Blind and Hard of Hearing NC Medicaid Beneficiaries
  • Value Based Purchasing Learning Series
  • Motivational Interviewing Webinars
  • Disaster Planning
  • March Mental Health First Aid Training Opportunities
 
Network Communication Bulletin 141 02.02.2021
  • Value Based Purchasing Learning Series
  • NC DHHS Special Bulletin COVID-19 #153
  • NC DHHS COVID-19 Provider Call Information
  • Provider Feedback Requested on Clinical Coverage Policy 3.2 - WM Clinically Managed Residential Withdrawal Management
  • Trillium’s Provider Satisfaction Survey Results Feedback
  • Motivational Interviewing Webinars
  • Disaster Planning, February Mental Health First Aid Training Opportunities
  • Traumatic Brain Injury Waiver Application Update
 
Network Communication Bulletin 140 01.25.2021
  • Tiered Care Coordination Pilot Award
  • Temporary Rate Increase Update
  • Disaster Planning
  • February Mental Health First Aid Training Opportunities
  • 12th Annual NC “One Community in Recovery” Conference
  • Strategies for Stress Management in Challenging Times Live Event Series through NCDHHS 
 
Network Communication Bulletin 139 01.11.2021
  • Trillium’s Valued Provider Seal Program
 
Network Communication Bulletin 138 01.06.2021
  • COVID-19 Vaccine Presentation
  • COVID-19 Provider Call
  • Community Mental Health First Aid Training Opportunities
  • Provider Documents Needed
 
Network Communication Bulletin 137 12.18.2020
  • Provider Reminder
  • Community Mental Health First Aid Training Opportunities
  • Important NCTOPPS Reminders
  • Important NCSNAP Reminders
 
Network Communication Bulletin 136 12.11.2020
  • COVID-19 Update: State and Medicaid B3 Funded Respite for Children with Intellectual and Developmental Disabilities
 
Network Communication Bulletin 135 12.11.2020
  • COVID-19 Update: State and Medicaid B3 Funded Respite for Children with Behavioral Health Needs
 
Network Communication Bulletin 134 12.09.2020
  • Electronic Visit Verification (EVV) Implementation Paused
 
Network Communication Bulletin 133 12.07.2020
  • Temporary Rate Increases during COVID-19 UPDATE
  • COVID-19 6-Month Follow-Up Survey Announcement
  • JCB376-Session Law 2020-80 Coronavirus Relief Funding for Group Homes
  • Important NCTOPPS Reminders
  • Important NCSNAP Reminders
 
Network Communication Bulletin 132 - Revision 12.03.2020
  • DHHS updated date in Joint Communication Bulletin #381 - NC Innovations Waiver and TBI Waiver Retainer Payments
 
Network Communication Bulletin 132 11.25.2020
  • NC Innovations Waiver Retainer Payments
 
Network Communication Bulletin 131 - Revision 11.24.2020
  • Permanent Supportive Housing Training Requirements and the Transitions to Community Living Initiative (JCB #380)
 
Network Communication Bulletin 131 11.23.2020
  • Medicaid Managed Care Provider Update
  • Permanent Supportive Housing Training Requirements and the Transitions to Community Living Initiative (JCB #380)
  • Global Quality Improvement Committee
  • Holiday Guidance for Residents, Staff, and Visitors of Residential Care Settings
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 130 11.13.2020
  • Global Quality Improvement Committee
  • NC Medicaid Launches Website for Beneficiaries to Learn More about Medicaid Managed Care
  • Trillium’s Disaster Response Unit Update
  • Provider Monitoring Reminder
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 129 11.03.2020
  • Joint NC DMHDDSAS and DHB COVID-19 Update for NC Providers
  • Trillium’s Disaster Response Unit Update
  • Provider Monitoring Reminder
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 128 10.28.2020
  • NCSERVES
  • Motivational Interview Training
  • Trillium’s Disaster Response Unit Update
  • Provider Monitoring Reminder
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 127 10.23.2020
  • Special Bulletin COVID-19 #139 from DHHS (Temporary Rate Increases UPDATE, Temporary Clinical Policy Revisions & Federal Public Health Emergency Declaration)
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 126 10.21.2020
  • Stabilization Payments during COVID-19 State Funded Services
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 125 10.19.2020
  • Addition of ASAM Requirements for the Comprehensive Clinical Assessment (CCA) and Diagnostic Assessment (DA) JCB #379
  • Mental Health First Aid Training
  • Trillium’s Disaster Response Unit Update
  • NC DHHS TBI Pilot Waiver
  • Important NC TOPPS Reminders, Important NC SNAP Reminders
 
Network Communication Bulletin 124 10.12.2020
  • Informed Decision Making Training
  • Recruitment Opportunities
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 123 10.07.2020
  • Temporary Rate Increase during COVID-19 Update
  • Provider Questionnaire Results
  • Recruitment Opportunities
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 122 09.29.2020
  • Small Business Funding Project
  • GRPA Core Client Outcomes Measures for Discretionary Services Programs
  • Invoicing and Reimbursement Guidelines
  • Credentialing Update
  • Recruitment Opportunities
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 121 09.28.2020
  • COVID-19 Update: NC Innovations Waiver Services (Respite) During Remote Learning
 
Network Communication Bulletin 120 09.25.2020
  • JCB 376-Session Law 2020-80 Coronavirus Relief Funding for Group Homes
  • Recruitment Opportunities
  • Credentialing Update
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 119 09.18.2020
  • Out of Network Provider Incentive Program
  • 2020 Provider Performance Reports
  • Temporary Rate Increases during COVID-19
  • Olmstead Listening Session Survey 
  • Public Comment Period for the Occupational Regulation of Peer Support in North Carolina 
  • Recruitment Opportunities
  • Credentialing Update
  • Trillium’s Disaster Response Unit Update 
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 118 09.15.2020
  • Trillium’s Temperature Machine Campaign
  • Recruitment Opportunities
  • Credentialing Update
  • Trillium’s Disaster Response Unit Update
  • Important NC TOPPS Reminders
  • Important NC SNAP Reminders
 
Network Communication Bulletin 117 09.04.2020
  • Assertive Community Treatment (ACT) and Individual Placement and Support (IPS) Fidelity Evaluation Protocol Update (JCB #373),
  • Credentialing Update
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • Important NC SNAP Reminders
 
Network Communication Bulletin 116 09.01.2020
  • Joint NC DMHDDSAS and DHB COVID-19 Update for NC Providers
  • Protecting Our Children: COVID-19's Impact on Early Childhood and ACEs
  • Value Based Purchasing Assessment Survey
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • Important NC SNAP Reminders
 
Network Communication Bulletin 115 08.31.2020
  • Addition of Child Behavioral Health Respite Benefit with Increased Rate, Increase In Developmental Therapy and Personal Assistance Rates, Change in Eligibility Criteria for Personal Assistance And Increase In State Rates For Respite Along With Increase In Hours
  • UNC TEACCH Autism Speaks Series: From Research To Practice
  • DHHS: DMHDDSAS Child Resources/Toolkit For Parents
  • Special Bulletin COVID-19 #126: New Deadline For Medicaid Providers Applying For Federal Relief Funds
  • Value Based Purchasing Assessment Survey
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • 2020 Perception of Care Survey Update
  • Important NC SNAP Reminders
 
Network Communication Bulletin 114 08.24.2020
  • Attending NPI and Taxonomy Enhancements
  • Listening Session for Child Residential and Therapeutic Foster Care Providers
  • Value-Based Purchasing Assessment Survey
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • 2020 Perception of Care Survey Reminder
  • Important NC SNAP Reminders
 
Network Communication Bulletin 113 08.21.2020
  • Reopening all adult Day Service, Mental Health and/or Substance Use Outpatient Group Services
 
Network Communication Bulletin 112 08.19.2020
  • North Carolina Proposed Clinical Coverage Policies Open for Public Comment
  • North Carolina Broadband Survey
  • North Carolina Social Emotional Learning Input Opportunities for Youth Ages 14-18
  • Value Based Purchasing Assessment Survey
  • National Core Indicators Staff Stability Survey
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • 2020 Perception of Care Survey Reminder
  • Important NC SNAP Reminders
 
Network Communication Bulletin 111 08.17.2020
  • IDD Medicaid and State-Funded Service Delivery During School Hours
 
Network Communication Bulletin 110 08.14.2020
  • Provider Council Nominations
  • Adult Care Home Survey
  • New Incident Report Training
  • Trillium’s Disaster Response Unit Update
  • Recruitment Opportunity Announcement
  • 2020 Perception of Care Survey Reminder
  • Important NC SNAP Reminders
 
Network Communication Bulletin 109 08.12.2020
  • Services For School Age Members
  • Trillium’s Disaster Response Unit Update
  • North Carolina Olmstead Plan Listening Sessions
  • New Incident Reporting Training for Providers
  • Recruitment Opportunity Announcement
  • Provider Training
  • 2020 Perception of Care Survey Information
  • Important NCSNAP Reminders
 
Network Communication Bulletin 108 08.11.2020
  • Trillium’s Disaster Response Unit Update
  • North Carolina Olmstead Plan Listening Sessions
  • New Incident Reporting Training for Providers
  • Recruitment Opportunity Announcement
  • Provider Training
  • 2020 Perception of Care Survey Information
  • Important NCSNAP Reminders
 
Network Communication Bulletin 107 08.07.2020
  • Extension of Temporary Policy Modifications & Rate Enhancements
  • Special Bulletin COVID-19 #118
  • Clinical Coverage Policy 8P Comment Period
  • Executive Order #155
  • The ASAM Criteria Training Project for NC
  • Volunteers Needed
  • 2020 Perception of Care Survey Information
  • Important NCSNAP Reminders
 
Network Communication Bulletin 106 08.04.2020
  • Roadmap2Safety
  • NCDHHS RFA to Support Communities Being Hard Hit
  • Volunteers Needed
  • 2020 Perception of Care Survey Information
  • Important NCSNAP Reminders
 
Network Communication Bulletin 105 07.30.2020
  • Covid-19 Support Guidelines for Individuals with I/DD from the American Academy of Developmental Medicine & Dentistry
  • North Carolina Broadband Survey
  • Upcoming Free Webinar Series
 
Network Communication Bulletin 104 07.24.2020
  • Volunteers Needed
  • Important Information Regarding the 2020 Perception of Care Surveys
  • Quality Improvement Project Reminder
  • Rate Enhancement Update
  • Roadmap2Ready
  • Important NCSNAP Reminders
 
Network Communication Bulletin 103 07.17.2020
  • Rate Enhancement Update
  • NC Board of Licensed Mental Health Counselors Name Change (SB 537)
  • Roadmap2Ready
  • Important NCSNAP Reminders
 
Network Communication Bulletin 102 07.16.2020
  • ASAM Training Project for North Carolina
  • ASAM Criteria (Two-Day) Skill Building Training-Live Interactive Webinar
  • Important NCSNAP Reminders
 
Network Communication Bulletin 101 07.09.2020
  • Compliance with Alternatives and Restrictive Intervention (Re-certification and Initial Certification) Training Requirements and CPR and First Aid Training Requirements during the COVID-19 Pandemic (JCB#368)
  • Free Webinar: Autism & COVID-19
  • Important NCSNAP Reminders
 
Network Communication Bulletin 100 07.08.2020
  • New Fact Sheet for Medicaid and CHIP Providers on the Provider Relief Fund
  • Roadmap2Ready Campaign
  • Free Webinar: Autism & COVID-19
  • Important NCSNAP Reminders
 
Network Communication Bulletin 099 07.07.2020

CORONAVIRUS UPDATE:

  • Free Open Webinar for Parents and Professionals
  • Important NCSNAP Reminders
 
Network Communication Bulletin 098 07.01.2020

CORONAVIRUS UPDATE:

  • Recruitment Opportunity Announcement
  • Important NCSNAP Reminders
  • TBI Survey
  • Contingency Plan Reminder
  • Risk Factors for Severe Illness from COVID-19
 
Network Communication Bulletin 097 06.26.2020

CORONAVIRUS UPDATE:

  • Recruitment Opportunity Announcement
  • NCDHHS: Guidance for Smaller Residential Settings Regarding Visitation Communal Dining, Group, and Outside Activities
  • NCDHHS: Updated Guidance on Outdoor Visitation for Larger Residential Settings (Adult Care Homes, Behavioral Health/IDD, Intermediate Care Facilities, Psychiatric Residential Treatment Facilities)
  • Important NCSNAP Reminders
 
Network Communication Bulletin 096 06.25.2020

CORONAVIRUS UPDATE:

  • NCDHHS Supported Living Level 2 & 3: Virtual Stakeholders Engagement Meeting
  • Recruitment Opportunity Announcement
  • NCSNAP Reminders
  • Reopening Plans
 
Network Communication Bulletin 095 06.24.2020

CORONAVIRUS UPDATE:

  • Temporary Rate Increases during COVID-19
 
Network Communication Bulletin 094 06.18.2020

CORONAVIRUS UPDATE:

  • Providers Stories to Share with Care for NC
 
Network Communication Bulletin 093 06.16.2020

CORONAVIRUS UPDATE:

  • Level of Care and Supporting Documentation during COVID-19 State of Emergency (JCB#366)
  • DMH Town Hall-Suicide Prevention (Tomorrow - June 17, 3:00-4:00 pm) 
 
Network Communication Bulletin 092 06.12.2020

CORONAVIRUS UPDATE:

  • Trillium’s Codes and Rates for COVID-19 Crisis FY 19-20
  • Updated: NC DHHS State Outlining Safety/Operational Guidance for Day Program and FBC Providers
  • New Federal Enhanced Provider Relief Fund Portal 
 
Network Communication Bulletin 091 06.11.2020

CORONAVIRUS UPDATE:

  • Special Bulletin COVID-19 #98: COVID-19 Knowledge Center
  • Finance update
 
Network Communication Bulletin 090 06.03.2020

CORONAVIRUS UPDATE:

  • SPECIAL BULLETIN COVID-19 #94: Second Increase in Therapeutic Leave Days for ICF/IDD Facilities Due to COVID-19
 
Network Communication Bulletin 089 06.03.2020

CORONAVIRUS UPDATE:

  • Second Amendment to Appendix K
 
Network Communication Bulletin 088 06.02.2020

CORONAVIRUS UPDATE:

  • Update from NCTracks
 
Network Communication Bulletin #087 05.29.2020

CORONAVIRUS UPDATE:

  • Reminder to Day Service Program Providers
  • License Renewal Extensions for Practitioners
  • Provider Q&A Calls
  • Telehealth Training Reminder
 
Network Communication Bulletin 086 05.13.2020

CORONAVIRUS UPDATE:

  • SPECIAL BULLETIN COVID-19 #75: Telehealth and Virtual Patient Communications Clinical Policy Modifications - Behavioral Health Service Flexibilities & #76 Telehealth and Virtual Patient Communications Clinical Policy Modifications B(3) Services
  • New My Learning Campus Platform for Providers
 
Network Communication Bulletin 085 05.08.2020

CORONAVIRUS UPDATE:

  • Title II Americans with Disabilities Act (ADA) and Section 504 Rehabilitation Act (RA) Protections during the COVID-19 Pandemic
  • NC HealthConnex COVID-19 Special Update
  • Requesting Personal Protective Equipment
 
Network Communication Bulletin 084 05.07.2020

CORONAVIRUS UPDATE:

  • COVID-19 Guidance on Retainer Payments
 
Network Communication Bulletin 083 05.06.2020

CORONAVIRUS UPDATE:

  • Thank you to our Direct Support Professionals
  • New COVID-19 Uninsured Portal from HRSA
  • Invite for the 2nd and Final Peer Run Wellness Center-Incubator RFA
  • Provider Stories to Share with Care for NC
 
Network Communication Bulletin 082 05.01.2020

CORONAVIRUS UPDATE:

  • Temporary Rate Increase during COVID-19 Rate Enhancement Supported Employment (Innovations and B3 Services)
  • New My Learning Campus Platform for Providers
 
Network Communication Bulletin 081 04.30.2020

CORONAVIRUS UPDATE:

  • Q1-7 Behavioral Health Screening Program
  • COVID-19 Guidelines for Health Care Providers – Video-based Telehealth Accessibility for Deaf and Hard of Hearing Patients
 
Network Communication Bulletin 080 04.27.2020

CORONAVIRUS UPDATE:

  • NC DHHS Clinical Coverage Policies: Service Exclusions and Limitations
  • Rate Table for COVID-19 Codes
 
Network Communication Bulletin 079 04.24.2020

CORONAVIRUS UPDATE:

  • Revisions to Procurement Contract
  • Direct Support Professional Survey
  • Tool for Measurement of ACT (TMACT) and Individual Placement and Support (IPS) Fidelity Evaluations during the COVID-19 Response (JCB #361)
  • SPECIAL BULLETIN COVID-19 #56: Key Federal Funding Available for Health Care Providers and Hospitals
  • Modifications to Behavioral Health and Intellectual and Developmental Disability Clinical Coverage Policies
  • Recent Additions to Trillium’s COVID-19 Webpage
 
Network Communication Bulletin 078 04.17.2020

CORONAVIRUS UPDATE: 

  • Temporary Rate Increase during COVID-19 Rate Enhancement for SCA Providers
 
Network Communication Bulletin 077 04.17.2020

CORONAVIRUS UPDATE: 

  • MATCH Learning Collaborative 
 
Network Communication Bulletin 076 04.16.2020

CORONAVIRUS UPDATE: 

  • Temporary Rate Increase during COVID-19 Enhancement of 15 % for PRTF 
 
Network Communication Bulletin 075 04.16.2020

CORONAVIRUS UPDATE:

  • Executive Order that includes restrictions on visits to BH Group Homes 
  • Interim Guidance to congregate care facilities for patients with suspected or confirmed COVID-19
  • Division of Social Services: visitation for biological families
 
Network Communication Bulletin 074 04.16.2020

CORONAVIRUS UPDATE:

  • Screening/Monitoring Guidance for BH Residential Facilities
 
Network Communication Bulletin 073 04.15.2020

CORONAVIRUS UPDATE:

  • COVID-19 Guidance for Substance Abuse Intensive Outpatient Program (SAIOP) and Substance Abuse Comprehensive Outpatient Treatment (SACOT) Services
 
Network Communication Bulletin 072 04.14.2020

CORONAVIRUS UPDATE:

  • Important Trillium Claims Information Regarding COVID-19 Billing
 
Network Communication Bulletin 071 04.13.2020

CORONAVIRUS UPDATE:

  • Innovations Waiver Appendix K Flexibilities for Residential and Supported Living. Patient Information and Support Line, Local Health Department COVID-19 Call Centers
 
Network Communication Bulletin 070 04.09.2020

CORONAVIRUS UPDATE:

  • IMPORTANT BILLING GUIDANCE: Use of New GT and CR Modifiers, Contract updates, and waiver of prior authorization requirements
 
Network Communication Bulletin 069 04.03.2020

CORONAVIRUS UPDATE:

  • Grace Period for Re-Credentialing
  • Extension of RFP for Family-Centered Treatment
  • Coronavirus Information
 
Network Communication Bulletin 068 04.02.2020
  • CORONAVIRUS UPDATE: Federal Paycheck Protection Program
 
Network Communication Bulletin 067 04.01.2020
  • CORONAVIRUS UPDATE: Licensed Day Program Facility Guidance for Trillium
 
Network Communication Bulletin 066 04.01.2020
  • CORONAVIRUS UPDATE: Temporary Rate increase during COVID-19 (Procedure codes T2013TF and T2013 TF HQ)
 
Network Communication Bulletin 065 03.30.2020
  • CORONAVIRUS UPDATE: Credentialing Guidance during COVID-19
 
Network Communication Bulletin 064 03.30.2020
  • CORONAVIRUS UPDATE: IMPORTANT BILLING GUIDANCE: Use of New GT and CR Modifiers, Contract updates, and waiver of prior authorization requirements 
 
Network Communication Bulletin 063 03.29.2020
  • CORONAVIRUS UPDATE: Stay at Home Order and Strategic Directions in North Carolina in Response to Increasing COVID-19 Cases
 
Network Communication Bulletin 062 03.27.2020
  • CORONAVIRUS UPDATE: COVID-19 Service Guidance and NC Innovations Waiver Guidance
 
Network Communication Bulletin 061 03.24.2020
  • CORONAVIRUS UPDATE: Service Guidance for Providers related Trillium approved Telemedicine policy for all services and all populations.
 
Network Communication Bulletin 060 03.22.2020
  • CORONAVIRUS UPDATE: EPSDT Service Guidance for Children Mental Health Services 
    This Bulletin and its content have been amended on march 24, 2020, by Network Communications Bulletin 061
 
Network Communication Bulletin 059 03.13.2020
  • CORONAVIRUS UPDATE: Information and Guidance on COVID-19
  • 2020 Gaps and Needs Assessment
  • Opportunity for Evidence-Based Learning Collaborative-MATCH
  • Provider Direct UB04 Claim Form FL70a Patient Reason for Visit Enhancement
  • Changes to Adding a Therapeutic Foster Care/Intensive Alternative Family Services Site,
  • Diagnosis Edit Enhancements
  • Disaster Planning-Immediate Action Required by All Providers
  • Provider Directory Updates
  • RFP and RFI Updates / Open Enrollment
  • Victory Junction 
 
Network Communication Bulletin 058 03.02.2020
  • Opportunity for Evidenced Based Learning Collaborative-MATCH
  • Provider Direct UB04 Claim Form FL70a Patient Reason for Visit Enhancement
  • New Practice Management Unit
  • Changes to Adding a Therapeutic Foster Care/Intensive Alternative Family Services Site
  • Diagnosis Edit Enhancements
  • Disaster Planning-Immediate Action Required
  • Provider Directory Updates
  • RFP and RFI Updates/Open Enrollment
  • Victory Junction
  • Domestic Violence Provider Survey Request
 
Network Communication Bulletin 057 02.14.2020
  • Domestic Violence Provider Survey Request
  • Changes to Adding UAFL/AFL and Respite Home Sites for In-Network Contracted Providers
  • Diagnosis Edit Enhancements
  • RFP Updates/Open Enrollment
  • Disaster Planning
  • Provider Directory Updates
  • Electronic Visit Verification (EVV) Information
  • Victory Junction Information
 
Network Communication Bulletin 056 01.31.2020
  • Building Best Practices Across MH/SU and I/DD Services
  • Project ECHO Autism
  • Disaster Planning
  • Opioid Treatment Providers RFA Opportunity
  • State-Funded Behavioral Health Urgent Care Service Definition (JCB 353)
  • RFP and RFI Updates
  • NC Board of Licensed Clinical Mental Health Counselors Name Change (SB 537)
  • Provider Directory Updates.
 
Network Communication Bulletin 055 01.13.2020
  • Provider Monitoring Trends: October 2019-December 2019
  • Disaster Planning
  • NC-DHHS Opioid Treatment Provider RFA Opportunity
  • State Funded Behavioral Health Urgent Care Service Definition (JCB#353)
  • Incident Reporting: Member Deaths and Reporting
  • Provider Directory Updates
  • NCDHHS Support Livin Level 3 Stakeholders Meeting
  • RFP and RFI Updates: Family Centered Treatment®, Facility Based Crisis, and Statewide Provider Recruitment for Hurricane Shelter Response Team
 

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