Network Communication Bulletins

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Guidance for Network Providers

Network Communication Bulletins are notices sent to Network Providers periodically to inform them of issues that may impact their daily responsibilities.

Network Communication Bulletin 37910.18.2024
  • Update: Assistance for Providers Experiencing Disruptions Due to Hurricane Helene
  • Hurricane Helene Policy Flexibilities and Resources
  • Attention Innovations Waiver Residential Service Providers
  • Roadmap2Ready: October is Fire Prevention Month
  • Revised Tailored Plan and Medicaid Direct Claim Submission Protocol
  • Featured Cultural Competency, DEI, and Bias Trainings
  • Annual Provider Training Needs Assessment
  • Working with Children with Complex Needs
  • Updated Clinical Practice Guidelines List
  • Innovations Direct Care Worker Wage End of Year Summary Report
  • Request for Proposal: Transition Management Services
  • Attention: All State Funded Providers
  • Providers Submitting Paper Claim Submission
  • Re-Entry Simulations
  • Provider Relations Resource for Behavioral Health Providers
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Day Supports Service Providers Reminder
  • Need to Report Fraud, Waste, and Abuse? 
Network Communication Bulletin 37810.16.2024
  • Trillium’s Tailored Care Management Platform Termination
Network Communication Bulletin 37710.11.2024
  • DHHS Hurricane Helene Recovery Resources
  • Hurricane Helene Available Waivers
  • Revised Tailored Plan and Medicaid Direct Claim Submission Protocol
  • Annual Provider Training Needs Assessment
  • Available Provider Trainings
  • Working with Children with Complex Needs
  • Updated Clinical Practice Guidelines List
  • Innovations Direct Care Worker Wage End of Year Summary Report
  • Request for Proposal: Transition Management Services
  • Attention: All State Funded Providers
  • Providers Submitting Paper Claim Submission
  • Incident Reporting: Member Deaths and Reporting
  • New County Added: Re-Entry Simulations
  • Depression and Suicide Awareness Trainings
  • Provider Relations Resource for Behavioral Health Providers
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment
  • Trillium’s Health Resources’ Tailored Care Management Platform
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Day Supports Service Providers Reminder
  • Victory Junction Fall 2024
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 37610.10.2024

Special Bulletin: Hurricane Helene Update

  • Assistance for Providers Experiencing Disruptions due to Hurricane Helene
Network Communication Bulletin 37510.04.2024
  • Hurricane Helene Summary of Actions by NCDHHS
  • Working with Children with Complex Needs
  • Updated Clinical Practice Guidelines List
  • Innovations Direct Care Worker Wage End of Year Summary Report
  • Request for Proposal: Transition Management Services
  • Attention: All State Funded Providers
  • Attention Providers Submitting Paper Claim Submission
  • Public Comment Request – Proposed Adoption of Rules – Medication Units and Mobile Units
  • Incident Reporting: Member Deaths and Reporting
  • Town Hall: Our Vision for the Future
  • Change: October Summit – The Parallel Journey of Breast Cancer and Depression
  • New County Added: Re-Entry Simulations
  • Depression and Suicide Awareness Trainings
  • Provider Relations Resource for Behavioral Health Providers
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment
  • Home and Community Based Services (HCBS) CAHPS Survey
  • September’s Roadmap2Ready
  • Trillium’s Health Resources’ Tailored Care Management Platform
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Day Supports Service Providers Reminder
  • Incident Reporting Training for Providers
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 37410.03.2024
  • Flexibilities Information 
  • NC Medicaid Resource Newsletter Resources
  • Disaster Relief Applications
  • Expanded Ability for Hospital Swing Beds
  • Medication Prior Authorization Overrides
  • Early Prescription Refills
  • Expediting Nursing Home Admissions for Those Displaced
  • Temporary PASRR Procedures
  • State Plan Personal Care Services
  • Private Duty Nursing
  • Innovations and Traumatic Brain Injury
  • Hospital At Home Program
  • Flexibilities for NC Medicaid Direct Only
 
Network Communication Bulletin 37309.30.2024
  • NCDHHS Response – Hurricane Helene – Sunday, September 29, 2024
  • Request for Proposal: Transition Management Services
  • Attention: All State Funded Providers
  • Attention Providers Submitting Paper Claim Submission
  • Public Comment Request – Proposed Adoption of Rules – Medication Units and Mobile Units
  • Incident Reporting: Member Deaths and Reporting, Message from DMHDDSUS Director, Kelly Crosbie
  • Change: October Summit – The Parallel Journey of Breast Cancer and Depression
  • New County Added: Re-Entry Simulations
  • Depression and Suicide Awareness Trainings
  • Provider Relations Resource for Behavioral Health Providers
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment
  • Home and Community Based Services (HCBS) CAHPS Survey
  • September’s Roadmap2Ready
  • Trillium’s Health Resources’ Tailored Care Management Platform
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Day Supports Service Providers Reminder
  • Incident Reporting Training for Providers
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 37209.27.2024
  • Tailored Plan (TP) Launch Flexibilities Extended For TP Medicaid and Medicaid Direct
  • NC Medicaid Temporary Flexibilities Due to Hurricane Helene, Reminder: Key Covid-19 Changes Effective Oct. 1, 2024
Network Communication Bulletin 37109.26.2024
  • Special Bulletin: Hurricane Helene Update
Network Communication Bulletin 37009.20.2024
  • Change: October Summit – The Parallel Journey of Breast Cancer and Depression
  • New County Added: Re-Entry Simulations, Depression and Suicide Awareness Trainings
  • Behavioral Health Investment Report Released
  • Stay Connected – Get Involved
  • Provider Relations Resource for Behavioral Health Providers
  • Direct Support Professional Recognition Week
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment
  • Home and Community Based Services (HCBS) CAHPS Survey
  • September’s Roadmap2Ready
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Day Supports Service Providers Reminder
  • Incident Reporting Training for Providers
  • Survey Interview Opportunity to Improve Employment Services
  • September Suicide Prevention and Awareness Summit
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Perceptions of Care Survey
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36909.17.2024
  • Rate Strategy
  • Hardship Payments
  • Tickets
  • Tailored Care Management Lookup
  • iOptions
Network Communication Bulletin 36809.12.2024
  • Provider Relations Resource for Behavioral Health Providers
  • Direct Support Professional Recognition Week
  • DSP Recruitment and Retention Provider Grant Initiative
  • Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment
  • Home and Community Based Services (HCBS) CAHPS Survey
  • September’s Roadmap2Ready
  • Trillium is a Closed Network for BH/SUD/IDD
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Electronic Visit Verification Provider Information and Helpful Links
  • Day Supports Service Providers Reminder
  • Incident Reporting Training for Providers
  • Survey Interview Opportunity to Improve Employment Services
  • September Suicide Prevention and Awareness Summit
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Perceptions of Care Survey
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36709.112024
  • Trillium’s Tailored Care Management Platform
Network Communication Bulletin 36609.06.2024
  • Virtual Provider Office Hours Session
  • Requesting Naloxone: Process Change Effective September 30, 2024
  • Trauma Informed Comprehensive Clinical Assessment RFA
  • Electronic Visit Verification Provider Information and Helpful Links
  • Day Supports Service Providers Reminder
  • Incident Reporting Training for Providers
  • Trillium is a Closed Network for BH/SUD/IDD
  • Direct Care Worker Reporting
  • Community Partners Webinar-An Update on Medicaid
  • Survey Interview Opportunity to Improve Employment Services
  • September Suicide Prevention and Awareness Summit
  • August’s Roadmap2Ready
  • Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings
  • NCTracks Multi-Factor Authentication Updates Coming Soon
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Perceptions of Care Survey
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36508.30.2024
  • Virtual Provider Office Hours Session
  • Incident Reporting Training for Providers
  • Reminder: Trillium is a Closed Network for BH/SUD/IDD
  • NC Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Benefit for Children
  • Direct Care Worker Reporting, Community Partners Webinar-An Update on Medicaid
  • Tailored Care Management Bilingual Toolkit Available
  • NCDHHS Launches Strategic Housing Plan to Expand Support for People with Disabilities
  • Substance Use Workforce Continuing Education Scholarship Program
  • Survey Interview Opportunity to Improve Employment Services
  • Participants Wanted for Research Study on Accessible Data Storytelling
  • NCDHHS Releases RFA for “Family and Caregiver Support Services” Opportunity
  • September Suicide Prevention and Awareness Summit
  • August’s Roadmap2Ready
  • Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings
  • DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan
  • NCTracks Multi-Factor Authentication Updates Coming Soon
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Perceptions of Care Survey
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36408.23.2024
  • Virtual Provider Office Hours Session
  • September Suicide Prevention and Awareness Summit
  • Requests for Proposals: Psychosocial Rehabilitation-Currituck and Dare Counties
  • August’s Roadmap2Ready
  • Tailored Care Management Toolkit
  • Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings
  • DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan
  • NCTracks Multi-Factor Authentication Updates Coming Soon
  • Change in 1915(i) Codes
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • Perceptions of Care Survey
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Victory Junction Fall 2024
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36308.20.2024
  • Virtual Provider Office Hours Session
  • Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings
  • DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan
  • NCTracks Multi-Factor Authentication Updates Coming Soon
  • Change in 1915(i) Codes
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • New Funding Opportunity
  • Expansion of School-based Therapy Services
  • Updated Information Regarding 2024 Surveys
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Roadmap2Ready Disaster Planning
  • Victory Junction Fall 2024
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 36208.09.2024
  • Virtual Provider Office Hours Sessions
  • Correction: Change in 1915(i) Codes
  • State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates
  • New Funding Opportunity
  • Expansion of School-based Therapy Services
  • Updated Information Regarding 2024 Surveys
  • Open Enrollment: Forensic Evaluators
  • Remittance Advices/Explanations of Payments
  • August 2024 Provider Training Schedule Available
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Trillium Post Payment Review Tool
  • Roadmap2Ready Disaster Planning
  • Victory Junction Fall 2024
  • Tailored Plan Mailbox Network Communication
  • Upcoming Re-Entry Simulations
  • Tailored Plan Provider Informational Session
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 36108.07.2024
  • Tropical Storm Debby Provider Update #1
 
Network Communication Bulletin 36008.02.2024
  • Virtual Provider Office Hours Sessions
  • Open Enrollment: Forensic Evaluators
  • Remittance Advices/Explanations of Payments
  • Change in 1915(i) Codes
  • New Personal Care Services Training Opportunity
  • August 2024 Provider Training Schedule Available
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Important Information Regarding 2024 Surveys
  • Global Quality Improvement Committee
  • Trillium Post Payment Review Tool
  • Roadmap2Ready Disaster Planning
  • Victory Junction Fall 2024
  • The Human Rights Committee
  • Tailored Plan Mailbox Network Communication
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024
  • Upcoming Re-Entry Simulations
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Tailored Plan Provider Informational Session
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35907.26.2024
  • Virtual Provider Office Hours Sessions
  • Person-Centered Tools and Strategies to Maximize Choice and Promote Safety
  • Important Information Regarding the 2024 National Core Indicators Survey
  • Important Information Regarding the 2024 Surveys
  • Global Quality Improvement Committee
  • Trillium Post Payment Review Tool
  • Roadmap2Ready Disaster Planning
  • Victory Junction Fall 2024
  • The Human Rights Committee
  • Tailored Plan Mailbox Network Communication
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024
  • Upcoming Re-Entry Simulations
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Tailored Plan Provider Informational Session
  • Trillium In-Person Town Hall Opportunity
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Health Plan Billing Guide
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35807.22.2024
  • Virtual Provider Office Hours Sessions
  • Important Information Regarding the 2024 Perceptions of Care Surveys
  • Global Quality Improvement Committee
  • Trillium Post Payment Review Tool
  • Roadmap2Ready Disaster Planning
  • Victory Junction Fall 2024
  • The Human Rights Committee
  • Tailored Plan Mailbox Network Communication
  • 1915(i) Services in Tailored Plan (Guidance for Providers)
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024
  • Provider Data Management /Credentialing Verification Organization: Launch Date Announcement
  • Upcoming Re-Entry Simulations
  • NCDHHS Launches New Strategic Plan for 2024-2026
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Tailored Plan Provider Informational Session
  • Trillium In-Person Town Hall Opportunity
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Health Plan Billing Guide
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35707.19.2024
  • Global Quality Improvement Committee
  • NC DHHS Hot Topics
  • Trillium Post Payment Review Tool
  • Roadmap2Ready Disaster Planning
  • Benefit Plan Types in Provider Direct
  • Victory Junction Fall 2024
  • Tobacco-Related Policies Delayed until July 2025
  • The Human Rights Committee
  • Tailored Plan Mailbox Network Communication
  • 1915(i) Services in Tailored Plan (Guidance for Providers
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024
  • Provider Data Management /Credentialing Verification Organization: Launch Date Announcement
  • Upcoming Re-Entry Simulations
  • NCDHHS Launches New Strategic Plan for 2024-2026
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Submission of Paper Claims
  • Tailored Plan Provider Informational Session
  • Trillium In-Person Town Hall Opportunities
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Health Plan Billing Guide, New Functionality –EDI 277
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35607.10.2024
  • NC DHHS Virtual Office Hours Webinars
  • Victory Junction Fall 2024, NEW: Tobacco-Related Policies Delayed until July 2025
  • The Human Rights Committee
  • Provider /Vendor Check-write Announcement
  • Tailored Plan Mailbox Network Communication
  • 1915(i) Services in Tailored Plan (Guidance for Providers)
  • Your Update From NCTracks
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024
  • Provider Data Management /Credentialing Verification Organization: Launch Date Announcement
  • Upcoming Re-Entry Simulations, NCDHHS Launches New Strategic Plan for 2024-2026
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Submission of Paper Claims
  • Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • Roadmap2Ready Disaster Planning
  • Request for Proposal Announcements
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • New Functionality –EDI 277
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35507.03.2024
  • Tailored Plan Launch Update
Network Communication Bulletin 35406.28.2024
  • Provider /Vendor Check-write Announcement
  • Tailored Plan Mailbox Network Communication
  • 1915(i) Services in Tailored Plan (Guidance for Providers)
  • Your Update From NCTracks
  • NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage
  • Prior Approvals for Private Duty Nursing
  • Provider Data Management / Credentialing Verification Organization
  • Refinement of Rural County Definition in Medicaid Expansion Enrollment Dashboard
  • Upcoming Re-Entry Simulations
  • Pharmacy Newsletter Now Available
  • Tailored Plans Webinar
  • NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1
  • Recruitment for Peer Support Curriculum Advisors
  • NCDHHS Launches New Strategic Plan for 2024-2026
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Submission of Paper Claims
  • Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • Behavioral Health Screening Programs
  • Roadmap2Ready Disaster Planning
  • IDD Providers: National Core Indicators™ State of the Workforce Survey Available
  • Request for Proposal Announcements
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • New Functionality –EDI 277
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35306.21.2024
  • Provider Data Management /Credentialing Verification Organization
  • Upcoming Re-Entry Simulations
  • June 2024 Pharmacy Newsletter Now Available
  • Tailored Plans Webinar
  • June Provider Training Still Available
  • NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1
  • Recruitment for Peer Support Curriculum Advisors
  • 2024 Provider Experience Survey Extended to June 30
  • Stakeholder Engagement for Behavioral Health Clinical Coverage Policy Update
  • NCDHHS Launches New Strategic Plan for 2024-2026, Tailored Plans and Tailored Care Management for Primary Care Providers and Specialty Providers
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Submission of Paper Claims, Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • Behavioral Health Screening Programs
  • Roadmap2Ready Disaster Planning
  • IDD Providers: National Core Indicators™ State of the Workforce Survey Available
  • Request for Proposal Announcements
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • New Functionality –EDI 277
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Need to Report Fraud, Waste, and Abuse?
 
Network Communication Bulletin 35206.18.2024
  • June Provider Training Still Available
  • NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1
  • Recruitment for Peer Support Curriculum Advisors
  • 2024 Provider Experience Survey Extended to June 30
  • Stakeholder Engagement for Behavioral Health Clinical Coverage Policy Update
  • NCDHHS Launches New Strategic Plan for 2024-2026
  • Tailored Plans and Tailored Care Management for Primary Care Providers and Specialty Providers
  • Authorizations and Claims Submission for Plan Launch on July 1, 2024
  • Submission of Paper Claims
  • Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • Behavioral Health Screening Programs
  • Roadmap2Ready Disaster Planning
  • IDD Providers: National Core Indicators™ State of the Workforce Survey Available
  • Request for Proposal Announcements
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide, New Functionality –EDI 277
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35106.05.2024
  • Authorizations and Claims Submission for Tailored Plan Launch on July 1, 2024
  • Submission of Paper Claims
  • Setting the Foundation: LGBTQ+ Inclusion for Child Welfare Professionals
  • Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • Behavioral Health Screening Programs
  • IDD Providers: National Core Indicators™ State of the Workforce Survey Available
  • Take Pride in Your Health Trillium Health Summit
  • Request for Proposal Announcements
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Tailored Plan/Medicaid Direct Split Claims
  • Attention Providers Using Provider Direct, Health Plan Billing Guide
  • Change of Email Address for Provider Invoices
  • New Functionality–EDI 277
  • Update to NCTracks: Re-verification Terminations
  • Updated Provider Fact Sheets
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Roadmap2Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 35006.04.2024
  • Authorizations and Claims submission for Tailored Plan launch on July 1, 2024
Network Communication Bulletin 34905.24.2024
  • Year End Invoice Process Deadline
Network Communication Bulletin 34805.21.2024
  • A Message from NCTracks
  • Tailored Plan Provider Informational Sessions
  • Trillium In-Person Town Hall Opportunities
  • IDD Providers: National Core Indicators™ State of the Workforce Survey Available
  • Take Pride in Your Health Trillium Health Summit
  • Eastern NC IDD Listening Sessions for Families
  • Attention State Funded Providers
  • Providers Using Third-Party Billing Agencies
  • Split Claims Protocol
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • Change of Email Address for Provider Invoices
  • New Functionality –EDI 277
  • Update to NCTracks: Re-verification Terminations
  • Updated Provider Fact Sheets
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Roadmap2Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34705.10.2024
  • Tailored Plan Provider Informational Sessions
  • The Importance of  Person-Centered Partnering
  • Mental Health is Health
  • Take Pride in Your Health Trillium Health Summit
  • Split Claims Protocol
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • Change of Email Address for Provider Invoices
  • New Functionality –EDI 277
  • Tailored Plan Resources and Information
  • Update to NCTracks: Re-verification Terminations
  • Updated Provider Fact Sheets
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready
  • Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34605.01.2024
  • Tailored Plan Provider Informational Sessions
  • Attention Providers Using Provider Direct
  • Health Plan Billing Guide
  • Change of Email Address for Provider Invoices
  • New Functionality –EDI 277
  • New Tailored Plan Resources and Information
  • North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet
  • Update to NCTracks: Re-verification Terminations
  • Updated Provider Fact Sheets
  • Summer Food Assistance Program Lunch and Learn: Sun Bucks
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34504.26.2024
  • Health Plan Billing Guide
  • Change of Email Address for Provider Invoices
  • New Tailored Plan Resources and Information
  • National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) Toolkit
  • Overcoming Stigma through Language
  • North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet
  • 2024 Direct Support Professional Survey Live Now
  • North Carolina Child Treatment Collaboration
  • New Resources to Learn More About NC Medicaid’s Tailored Plans
  • Update to NCTracks: Re-verification Terminations
  • Important Email Addresses Update
  • Updated Provider Fact Sheets
  • Summer Food Assistance Program Lunch and Learn: Sun Bucks
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34404.24.2024
  • Providers Interested in Traumatic Brain Injury (TBI) Waiver Services
Network Communication Bulletin 34304.19.2024
  • Change of Email Address for Provider Invoices
  • North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet
  • 2024 Direct Support Professional Survey Live Now
  • North Carolina Child Treatment Collaboration
  • New Resources to Learn More About NC Medicaid’s Tailored Plans
  • Update to NCTracks: Re-verification Terminations
  • Important Email Addresses Update
  • Launch of Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans
  • Updated Provider Fact Sheets
  • Summer Food Assistance Program Lunch and Learn: Sun Bucks, Certified Older Adult Peer Specialist Training Registration Open
  • Native American Health Summit in April
  • Tobacco-Related Policy Requirements
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34204.17.2024
  • 2024 Direct Support Professional Survey Live Now
  • North Carolina Child Treatment Collaboration
  • New Resources to Learn More About NC Medicaid’s Tailored Plans
  • Update to NCTracks: Re-verification Terminations
  • Important Email Addresses Update
  • Launch of Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans
  • Updated Provider Fact Sheets
  • Summer Food Assistance Program Lunch and Learn: Sun Bucks
  • Certified Older Adult Peer Specialist Training Registration Open
  • Healthy Opportunities Pilots Celebrate Two-Year Anniversary
  • Native American Health Summit in April
  • Tobacco-Related Policy Requirements, Provider Trainings Available
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready Disaster Planning
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34104.10.2024
  • Important Email Addresses Update,
  • Tailored Plan Launch, Updated Provider Fact Sheets
  • Summer Food Assistance Program Lunch and Learn: Sun Bucks
  • Certified Older Adult Peer Specialist Training Registration Open
  • Healthy Opportunities Pilots Celebrate Two-Year Anniversary 
  • Tips for Filing Electronic Claims, Native American Health Summit in April
  • New Inclusion Connects Initiative to Further Support People with Intellectual and Developmental Disabilities
  • Tobacco-Related Policy Requirements
  • Provider Trainings Available
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • North Carolina Incident Response Improvement System Alerts
  • NC-SNAP Submissions
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2Ready Disaster Planning
  • Quest Analytics BetterDoctor Provider Outreach
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 34003.29.2024
  • Important Email Addresses Update
  • Side by Side with DMH/DD/SUS Monthly Webinar
  • Reentry Simulation Halifax County April 2, 2024
  • Tips for Filing Electronic Claims
  • New Inclusion Connects Initiative to Further Support People with Intellectual and Developmental Disabilities
  • Tobacco-Related Policy Requirements
  • Provider Trainings Available
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • North Carolina Incident Response Improvement System Alerts
  • NC-SNAP Submissions
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • Roadmap2 Ready Disaster Planning
  • Low Income Energy Assistance Program
  • Quest Analytics BetterDoctor Provider Outreach
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 33903.12.2024
  • Unlicensed Alternative Family Living and Overnight Respite Requests
  • North Carolina Incident Response Improvement System Alerts
  • NC-SNAP Submissions
  • Community Crisis Intervention Training
  • Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment
  • NC DHHS and NC Council of Developmental Disabilities Screening of Unmet: North Carolina’s Disability Crisis
  • Roadmap2 Ready Disaster Planning
  • Low Income Energy Assistance Program
  • Quest Analytics BetterDoctor Provider Outreach
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 33802.28.2024
  • Registry of Unmet Needs Communication
  • Relative/Legal Guardian as Direct Support Employee
  • Consolidation Questions & Answers Dashboard
  • NC DHHS Releases Draft Olmstead Plan Public Comment Open
  • NC Launches Additional Phone Support for People Experiencing Mental Illness or Substance Use Disorder
  • Featured Cultural Competency
  • Diversity, Equity and Inclusion and Bias Trainings
  • NC Department of Health and Human Services Hot Topics
  • NC Medicaid Webinars and Provider Fact Sheet
  • Roadmap2Ready Disaster Planning
  • Low Income Energy Assistance Program
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 33702.07.2024
  • Registry of Unmet Needs Communication
  • Relative/Legal Guardian as Direct Support Employee
  • Consolidation Questions & Answers Dashboard
  • Providers Office Hours
  • NC Quality of Care Fact Sheets
  • NC Medicaid Announces Guidance on Sunsetting of Innovations Waiver and TBI Appendix K Flexibilities
  • NC Medicaid Bulletin and NCTracks Newsletter
  • Executive Order from Governor Cooper Improving Re-Entry Programs
  • Tenancy Support Training Series
  • Roadmap2 Ready Disaster Planning
  • African American Health Summit
  • Low-Income Energy Assistance Program
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 33601.16.2024
  • Person-Centered Responsibility
  • Consolidation Questions & Answers Dashboard
  • LME/MCO Consolidation Fact Sheets
  • The Center for Medicare and Medicaid Services to Continue Certain Appendix K Flexibilities
  • Verification of Relative/Legal Guardian as Direct Support Employee
  • NC Department of Health and Human Services Hot Topics
  • African American Health Summit
  • New Exclusion Sanction Questions to be Added to Applications for Enrollment
  • Provider Recruitment Opportunity 1915(i) Services
  • New 1915(i) Service Changes Training
  • Low Income Energy Assistance Program
  • NC Child Treatment Program Spring 2024 Learning Collaborative Applications
  • Health Disparities Training
  • Register for the Next Reentry Simulation
  • Person-Centered Thinking Training
  • NC IDD Health ECHO For Primary Care Providers
  • Quest Analytics BetterDoctor Provider Outreach
  • Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 33501.05.2024
  • NC Medicaid Providing Free
  • Consolidation Questions & Answers Dashboard
  • Printed Educational Materials
  • The Center for Medicare and Medicaid Services to Continue Certain Appendix K Flexibilities
  • African American Health Summit
  • Tailored Care Management Annual Refresher Training – Electives
  • New Exclusion Sanction Questions to be Added to Applications for Enrollment
  • Provider Recruitment Opportunity 1915(i) Services
  • New 1915(i) Service Changes Training
  • State Opioid Response: State Funded Members Health Plan Enrollment Options
  • New Trillium State Opioid Response (SOR) Provider Training Coming
  • Low Income Energy Assistance Program
  • Fetal Alcohol Spectrum Disorder Training Series
  • Health Disparities Training
  • Register for the Next Reentry Simulation
  • NC Medicaid to Extend Appendix K Temporary Flexibilities
  • Quest Analytics BetterDoctor Provider Outreach
  • Valued Providers Seal Program
  • Long Term Services and Supports
  • Need to Report Fraud, Waste, and Abuse?

Others Network Communications Bulletins (NCB)

For the years 2021 - 2023

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