Network Communication Bulletins

Guidance for Network Providers

Network Communication Bulletins are notices sent to Network Providers periodically to inform them of issues that may impact their daily responsibilities.  

Network Communication Bulletins

Network Communication Bulletin 030	06.29.2018
June Medicaid Bulletin Updates New Medicare Beneficiary Identifier Important NCTRACKS Information Site Level Adjudication-Phase 2 Expired Credentialing New Contact Emails for Claims Department Changes to NC-TOPPS Interview Items (JCB 288), 2017 MH/DD/SAS Mental Health and Substance Use Services Consumer Perception of Care Report  (JCB 289) Provider QIP Submission Reminder, Changes to the DHHS LIP/Agency Practice Provider Monitoring Review Process (JCB 292) End of Provider Upload Process for Medicaid (JBC 293) Provider Direct Training
Network Communication Bulletin 029	06.06.2018
June Medicaid Bulletin Updates New Medicare Beneficiary Identifier Important NCTRACKS Information Site Level Adjudication-Phase 2 Expired Credentialing New Contact Emails for Claims Department Changes to NC-TOPPS Interview Items (JCB 288), 2017 MH/DD/SAS Mental Health and Substance Use Services Consumer Perception of Care Report  (JCB 289) Provider QIP Submission Reminder, Changes to the DHHS LIP/Agency Practice Provider Monitoring Review Process (JCB 292) End of Provider Upload Process for Medicaid (JBC 293) Provider Direct Training Medicaid Bulletin Updates (May 2018) Perception of Care Survey Announcement NC Tracks Information RFP Announcement New Medicare Beneficiary Identifier Trillium Health Resources-Integrated Care Training Important NCTRACKS Information Site Level Adjudication-Phase 2 UPDATE New Contact Emails for Claims Department
Network Communication Bulletin 028	05.11.2018
EHR Funding Program for Behavioral/IDD Provider Community Tool for Measurement of ACTT (TMACT) Evaluations and IPS-SE Fidelity Evaluations Perception of Care Survey Announcement NC Tracks Information RFP Announcement New Medicare Beneficiary Identifier Trillium Health Resources-Integrated Care Training Important NCTRACKS Information Site Level Adjudication-Phase 2 UPDATE New Contact Emails for Claims Department Provider Council Vacancies
Network Communication Bulletin 027	04.23.2018
Perception of Care Survey Announcement Gaps and Needs Survey Credentialing Update NC Tracks FAQ RFP Announcement PHI Information Reminder New Medicare Beneficiary Identifier Trillium Health Resources-Integrated Care Training Important NCTRACKS Information Site Level Adjudication-Phase 2 New Contact Emails for Claims Department
Network Communication Bulletin 026	04.09.2018
New Medicare Beneficiary Identifier Integrated Care Efforts = Successful Outcomes for Member Health Important NCTRACKS Information Site Level Adjudication – Phase 2 Medicaid Bulletin March 2018 Updates Re-credentialing and Ongoing Verification Updates Fingerprinting Process for Providers Medicaid and Health Choice Health Plan Error Forensic Screener Training Opportunity
Network Communication Bulletin 025	03.26.2018
Claims Department Updates - Site Level Adjudication – Phase 2 New Medicare Beneficiary Identifier New Contact Emails for Claims Department
Network Communication Bulletin 024	03.19.2018
Authorization Requests for Services When a Third-Party Payer is Primary Trillium’s Cultural Competency Training for Providers Trillium Claims Dept. Updates Zix Security Upgrades Frequently Asked Questions 002 (New responses added March 28, 2018)
Network Communication Bulletin 023	03.08.2018
Encounter Dispositions Changes Home and Community Based Assessment (HCBS) Reminders Trillium Claims Department Updates Common Claims Error - Incorrect Billing Location In NCTracks
Network Communication Bulletin 022	02.16.2018
CURES Allocation Trillium Health Resources Cultural Competency Plan Update for TFC/IAFT Providers
Network Communication Bulletin 021	02.13.2018
SFY 17-18 Supplemental Short-term Assistance for Group Homes  (10A NCAC 27G.5601(c)(1) & 10A NCAC 27G .5601 (c)(3)) Children with Complex Needs- Murdoch Developmental Center Children’s Assessment Clinic New Statewide Administrator/New Web-Based Provider Training Curriculum Updates from Trillium’s Global Quality Improvement Committee IRIS update
Network Communication Bulletin 020	01.30.2018
Delayed Provider Payment Processing
Network Communication Bulletin 019	01.02.2018
Rate Increase for Specialized Consultative Services (T2025) Updated NC DHHS Records Retention and Disposition Schedule for Grants 2018 Monitoring Review Process Changes for SA Prevention Providers Supplemental Short-term Assistance for Group Homes Reminder of New Claims Taxonomy Edits Provider Direct Maintenance
Network Communication Bulletin 018	11.29.2017
Universal Application for Youth Residential Placement Needs
Network Communication Bulletin 017	11.20.2017
New Claims Taxonomy Edits
Network Communication Bulletin 016	11.20.2017
Invalid Social Security Numbers (SSN) in NCTracks
Network Communication Bulletin 015	11.17.2017
Changes in Network reporting requirements for Abuse, Neglect and Exploitation of an individual by a staff member
Network Communication Bulletin 014	11.16.2017
Advancing NC Whole Health Coalition Press Release
Network Communication Bulletin 013	11.15.2017
Reminder – Provider Meeting on Thursday, November 16, 2017
Network Communication Bulletin 012	11.12.2017
Drug Testing For Opioid Treatment and Controlled Substance Monitoring
Network Communication Bulletin 011	10.24.2017
Network Services Ticket System – Secure Email
Network Communication Bulletin 010	10.11.2017
LIP Forum Calls
Network Communication Bulletin 009	10.10.2017
Network Services - Ticket System, Effective October 16, 2017
Network Communication Bulletin 007	09.29.2017
Network Monitoring - Improvements
Network Communication Bulletin 006	09.22.2017
Network Services - Ticket System Frequently Asked Questions #001
Network Communication Bulletin 005	09.10.2017
Joint Communication Bulletin 247: “North Carolina Interventions (NCI) to be Released to the Public Domain July 1, 2017”
Network Communication Bulletin 004 Job Aid Available in SkillPort for Behavioral Health Providers	09.06.2017
Network Communication Bulletin 003 Health Information Exchange (HIE) Provider Training in lieu of the September 21, 2017 Provider Meeting	09.05.2017
Network Communication Bulletin 002 Trillium needs a copy of your disaster plan on file as we head into the heart of Hurricanes and Floods. Preparation is the key to coping with natural disasters.	08.14.2017
Network Communication Bulletin 001 Back-Up Staffing	07.17.2017