Network Communication Bulletins

Guidance for Network Providers

Network Communication Bulletins are notices sent to Network Providers periodically to inform them of issues that may impact their daily responsibilities.

Network Communication Bulletin 451 Major Winter Storm Alert The Human Rights Committee (HRC) Co-Pay Guidance for Pregnant Medicaid Beneficiaries NC Tracks Quick Links Fee Schedule Update and Claim Reprocessing Announcement Roadmap 2 Ready: January 2026 North Carolina Child Welfare Trauma-Informed Assessment (NC CWTIA) Request For Applications (RFA) Request for Proposal: Individual Placement and Support (Supported Employment) 2025-2026 National Core Indicators-I/DD Survey Required Update for All HCBS Provider Contact Information Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?	01.23.2026
Special Announcement	01.20.2026
Network Communication Bulletin 450 Fee Schedule Update and Claim Reprocessing Announcement Roadmap 2 Ready: January 2026 North Carolina Child Welfare Trauma-Informed Assessment (NC CWTIA) Request For Applications (RFA) NC Tracks Quick Links Request for Proposal: Individual Placement and Support (Supported Employment) Medicaid Behavioral Health Rate Restoration Update 2025-2026 National Core Indicators-I/DD Survey Required Update for All HCBS Provider Contact Information Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?	01.16.2026
Network Communication Bulletin 449 Request for Proposal: Individual Placement and Support (Supported Employment) NC Tracks Quick Links; Medicaid Behavioral Health Rate Restoration Update 2025-2026 National Core Indicators-I/DD Survey Message from NC Tracks: Connecting Communities and Medicaid (CCM) Meetings Resume Required Update for All HCBS Provider Contact Information Provider Forum Survey Announcement Advanced Training Courses for Direct Support Professionals Medicaid Rate Restoration Join a Community Supporting Mental Wellness Provider Information Sessions: NC Child Welfare Trauma-Informed Assessment Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?	01.09.2026

Previous Network Communications Bulletins (NCB)

For the years 2021 - 2024

Network Communication Bulletin 448	12.30.2026
Medicaid Behavioral Health Rate Restoration Update NC Tracks Quick Links 2025-2026 National Core Indicators-I/DD Survey Message from NC Tracks: Connecting Communities and Medicaid (CCM) Meetings Resume Required Update for All HCBS Provider Contact Information Provider Forum Survey Announcement Advanced Training Courses for Direct Support Professionals Medicaid Rate Restoration Join a Community Supporting Mental Wellness Provider Information Sessions: NC Child Welfare Trauma-Informed Assessment Roadmap 2 Ready: December 2025 Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 447	12.23.2026
2025-2026 National Core Indicators-I/DD Survey Message from NC Tracks: Connecting Communities and Medicaid (CCM) Meetings Resume NC Tracks Quick Links Required Update for All HCBS Provider Contact Information Provider Forum Survey Announcement Advanced Training Courses for Direct Support Professionals Medicaid Rate Restoration Join a Community Supporting Mental Wellness Provider Information Sessions: NC Child Welfare Trauma-Informed Assessment Roadmap 2 Ready: December 2025 Notice of Rate Adjustment: Peer Support Group (H0038HQ); Claims Inquiry Submissions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Culturally & Linguistically Competent Care-Training Alerts & Updates; Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 446	12.19.2025
Required Update for All HCBS Provider Contact Information Provider Forum Survey Announcement Advanced Training Courses for Direct Support Professionals NC Tracks Quick Links; Medicaid Rate Restoration Join a Community Supporting Mental Wellness Provider Information Sessions: NC Child Welfare Trauma-Informed Assessment Message from DMH/DD/SUS Director Roadmap 2 Ready: December 2025 Innovations Waiver Out of State Service Request Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services; Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Special Anoucement all Providers Required Update for All HCBS Provider Contact Information	12.18.2025
Network Communication Bulletin 445	12.12.2025
Medicaid Rate Restoration Join a Community Supporting Mental Wellness Provider Information Sessions: NC Child Welfare Trauma-Informed Assessment Message from DMH/DD/SUS Director NC Tracks Quick Links Patient Control Number Length Reminder for Providers Roadmap 2 Ready: December 2025 DHHS Expands Access to Overdose Prevention Supplies Mental Health Block Grant Planning and Advisory Council Meeting DMH/DD/SUS Partners with SimpliGov for IRIS Replacement System Innovations Waiver Out of State Service Request Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 444	12.09.2025
State Consumer Family Advisory Committee (SCFAC) Meeting NC Tracks Quick Links Recoupments from Medicaid Rate Reductions Patient Control Number Length Reminder for Providers Roadmap 2 Ready: December 2025 Recognizing International Day of Persons with Disabilities DHHS Expands Access to Overdose Prevention Supplies Mental Health Block Grant Planning and Advisory Council Meeting DMH/DD/SUS Partners with SimpliGov for IRIS Replacement System Innovations Waiver Out of State Service Request Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions; Update-Medicaid Rate Reductions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 443	12.05.2025
Recoupments from Medicaid Rate Reductions Patient Control Number Length Reminder for Providers Roadmap 2 Ready: December 2025; Recognizing International Day of Persons with Disabilities DHHS Expands Access to Overdose Prevention Supplies Mental Health Block Grant Planning and Advisory Council Meeting DMH/DD/SUS Partners with SimpliGov for IRIS Replacement System NC Tracks Quick Links Innovations Waiver Out of State Service Request Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions; Update-Medicaid Rate Reductions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Request for Application (RFA) High-Fidelity Wraparound Services Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 442	11.26.2025
Innovations Waiver Out of State Service Request Notice of Rate Adjustment: Peer Support Group (H0038HQ) Claims Inquiry Submissions NC Tracks Quick Links Update-Medicaid Rate Reductions Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Roadmap 2 Ready: November 2025 Fee Schedule Update and Claim Reprocessing Announcement Request for Application (RFA) High-Fidelity Wraparound Services Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Upcoming Supporting Children Early Simulations Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 441	11.21.2025
Update-Medicaid Rate Reductions NC Tracks Quick Links Request For Proposal-Individual Placement and Support (Supported Employment) Mobile Crisis is Live! Roadmap 2 Ready: November 2025 Fee Schedule Update and Claim Reprocessing Announcement Request for Application (RFA) High-Fidelity Wraparound Services SUD Update, Letter of Support Process for New Waiver Requests, and OTP Waiver Renewals Update to Provider Permission Matrix for Taxonomy Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Medicaid Rebase Rate Reductions Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 440	11.14.2025
Request For Proposal-Individual Placement and Support (Supported Employment) NC Tracks Quick Links Mobile Crisis is Live! Roadmap 2 Ready: November 2025 Fee Schedule Update and Claim Reprocessing Announcement Request for Application (RFA) High-Fidelity Wraparound Services SUD Update, Letter of Support Process for New Waiver Requests, and OTP Waiver Renewals Update to Provider Permission Matrix for Taxonomy Provider Accreditation Requirement Culturally & Linguistically Competent Care-Training Alerts & Updates Medicaid Rebase Rate Reductions Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 439	11.07.2025
Mobile Crisis is Live! Roadmap 2 Ready: November 2025 NC Tracks Quick Links Fee Schedule Update and Claim Reprocessing Announcement Request for Application (RFA) High-Fidelity Wraparound Services SUD Update, Letter of Support Process for New Waiver Requests, and OTP Waiver Renewals TCL Housing Process Updates Update to Provider Permission Matrix for Taxonomy Provider Accreditation Requirement; Culturally & Linguistically Competent Care-Training Alerts & Updates Medicaid Rebase Rate Reductions Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 438	10.31.2025
Fee Schedule Update and Claim Reprocessing Announcement Request for Application (RFA) High-Fidelity Wraparound Services SUD Update, Letter of Support Process for New Waiver Requests, and OTP Waiver Renewals NC Tracks Quick Links TCL Housing Process Updates Update to Provider Permission Matrix for Taxonomy Provider Accreditation Requirement Provider Training Needs Assessment Survey Culturally & Linguistically Competent Care-Training Alerts & Updates Roadmap 2 Ready: October 2025 Updated 1915(i) Assessment Reminder Medicaid Rebase Rate Reductions Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing Taxonomy Verification Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 437	10.24.2025
TCL Housing Process Updates Update to Provider Permission Matrix for Taxonomy Strengthening Care for Kids: An Overview of the Children and Families Specialty Plan NC Tracks Quick Links Provider Accreditation Requirement Provider Training Needs Assessment Survey Culturally & Linguistically Competent Care-Training Alerts & Updates Roadmap 2 Ready: October 2025 Updated 1915(i) Assessment Reminder Stakeholder Engagement/Behavioral Health Clinical Coverage Policy Updates Medicaid Rebase Rate Reductions Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 436	10.17.2025
Provider Accreditation Requirement NC Tracks Quick Links Provider Training Needs Assessment Survey Culturally & Linguistically Competent Care-Training Alerts & Updates Roadmap 2 Ready: October 2025 Reminder: Hospital at Home Program Ended on Sept.30, 2025 Update to SSN Verification Requirements Updated 1915(i) Assessment Reminder NCDHHS to Launch the Children and Families Specialty Plan Stakeholder Engagement/Behavioral Health Clinical Coverage Policy Updates Perception of Care Survey-With Deepest Gratitude Medicaid Rebase Rate Reductions Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing DCW Reporting Network Communication Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Upcoming Post Disaster Simulation Opportunities Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 435	10.14.2025
Provider Training Needs Assessment Survey Culturally & Linguistically Competent Care-Training Alerts & Updates Roadmap 2 Ready: October 2025 Reminder: Hospital at Home Program Ended on Sept.30, 2025 Update to SSN Verification Requirements Updated 1915(i) Assessment Reminder NCDHHS to Launch the Children and Families Specialty Plan Stakeholder Engagement/Behavioral Health Clinical Coverage Policy Updates NC Tracks Quick Links Perception of Care Survey-With Deepest Gratitude Medicaid Rebase Rate Reductions Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing Request for Proposal-Guilford County Behavioral Health Center DCW Reporting Network Communication Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Upcoming Post Disaster Simulation Opportunities Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 434	10.10.2025
Roadmap 2 Ready: October 2025 Reminder: Hospital at Home Program Ended on Sept.30, 2025 Update to SSN Verification Requirements Updated 1915(i) Assessment Reminder NCDHHS to Launch the Children and Families Specialty Plan Stakeholder Engagement/Behavioral Health Clinical Coverage Policy Updates NC Tracks Quick Links Perception of Care Survey-With Deepest Gratitude Medicaid Rebase Rate Reductions Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing Request for Proposal-Guilford County Behavioral Health Center DCW Reporting Network Communication Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Upcoming Post Disaster Simulation Opportunities Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 433	10.03.2025
Perception of Care Survey-With Deepest Gratitude Medicaid Rebase Rate Reductions Behavioral Health Urgent Care Open House Tailored Plan/PIHP Provider Manual Root Cause Analysis (RCA) in Transitions to Community Living (TCL) Housing NC Tracks Quick Links NCDHHS Credentialing Committee Request for Proposal-Guilford County Behavioral Health Center DCW Reporting Network Communication Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Upcoming Post Disaster Simulation Opportunities Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Special Anoucement all Providers Medicaid Rebase Rate Reductions	09.30.2025
Network Communication Bulletin 432	09.26.2025
Funding Opportunity: $6M Available for Community-Based Substance Use Services Coming Soon: NCDHHS Credentialing Committee NC Tracks Quick Links Request for Proposal-Guilford County Behavioral Health Center DCW Reporting Network Communication ICF Reimbursement Increase 2025 Provider Strategy Summit IRIS Reminders for Providers Stronger Together Conference 2025 Electronic Visit Verification Hard Launch Upcoming Provider Application Changes Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Upcoming Post Disaster Simulation Opportunities Roadmap to Ready: September 2025 Updates to Exclusion Sanction Questions on Provider Enrollment Applications New Attestation Requirements for Individual Providers Clinical Coverage Policy-Open for Public Comment Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations November and December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 431	09.19.2025
Request for Proposal-Guilford County Behavioral Health Center DCW Reporting Network Communication ICF Reimbursement Increase 2025 Provider Strategy Summit IRIS Reminders for Providers NC Tracks Quick Links Stronger Together Conference 2025 Electronic Visit Verification Hard Launch Credentialing Committee Launching Soon Upcoming Provider Application Changes Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Implementation of Delegated Enrollment and Credentialing Placed on Hold Recent Provider Communications Upcoming Post Disaster Simulation Opportunities Roadmap to Ready: September 2025 Updates to Exclusion Sanction Questions on Provider Enrollment Applications New Attestation Requirements for Individual Providers Clinical Coverage Policy-Open for Public Comment Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 430	09.15.2025
Stronger Together Conference 2025 Attention Home Health Providers Credentialing Committee Launching Soon Upcoming Provider Application Changes Children and Families Specialty Plan Launching Later This Year Site Visit Guidance for Physical Therapists NC Medicaid Help Center & Provider Ombudsman Implementation of Delegated Enrollment and Credentialing Placed on Hold Recent Provider Communications NC Tracks Quick Links 2025 Fall Symposium “Responding To The Opioid and Substance Use Crisis in North Carolina’s Rural Coastal Communities Upcoming Post Disaster Simulation Opportunities Roadmap to Ready: September 2025 Updates to Exclusion Sanction Questions on Provider Enrollment Applications New Attestation Requirements for Individual Providers Clinical Coverage Policy-Open for Public Comment Vacancy on Trillium’s Provider Council; Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 429	09.12.2025
2025 Fall Symposium “Responding To The Opioid and Substance Use Crisis in North Carolina’s Rural Coastal Communities State Consumer and Family Advisory Committee Meeting NC Tracks Quick Links Upcoming Post Disaster Simulation Opportunities Roadmap to Ready: September 2025 Updates to Exclusion Sanction Questions on Provider Enrollment Applications New Attestation Requirements for Individual Providers Clinical Coverage Policy-Open for Public Comment Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 428	09.12.2025
Upcoming Post Disaster Simulation Opportunities Roadmap to Ready: September 2025 Updates to Exclusion Sanction Questions on Provider Enrollment Applications NC Tracks Quick Links New Attestation Requirements for Individual Providers Upcoming Training For Behavioral Health Providers: Introduction and Review of DB101 New Demographic Data Collection on Provider Applications Update on Licensed Clinical Addiction Specialist (LCAS) Registered Status Clinical Coverage Policy-Open for Public Comment; Vacancy on Trillium’s Provider Council Taxonomy Verification Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 427	08.29.2025
New Attestation Requirements for Individual Providers Upcoming Training For Behavioral Health Providers: Introduction and Review of DB101 New Demographic Data Collection on Provider Applications Update on Licensed Clinical Addiction Specialist (LCAS) Registered Status NC Tracks Quick Links Clinical Coverage Policy-Open for Public Comment 17^th Annual NC “One Community in Recovery” Conference Tailored Care Management (TCM) Change Process Vacancy on Trillium’s Provider Council Trillium Partners with Integrated Family Services and Daymark Expanding Mobile Crisis Management Request for Proposal Guildford County Behavioral Health Center Taxonomy Verification Roadmap to Ready: August 2025 Join Trillium’s Global Quality Improvement Committee (GQIC) Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 426	08.22.2025
DMH/DD/SUS Resources for Hurricane Erin Clinical Coverage Policy-Open for Public Comment 17th Annual NC “One Community in Recovery” Conference NC Tracks Quick Links Tailored Care Management (TCM) Change Process Vacancy on Trillium’s Provider Council Trillium Partners with Integrated Family Services and Daymark Expanding Mobile Crisis Management Request for Proposal Guildford County Behavioral Health Center Taxonomy Verification Roadmap to Ready: August 2025 Join Trillium’s Global Quality Improvement Committee (GQIC) Trillium Family Weekends at Victory Junction Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 425	08.20.2025
Special Bulletin: Hurricane Erin Update #1
Network Communication Bulletin 424	08.14.2025
Tailored Care Management (TCM) Change Process Vacancy on Trillium’s Provider Council NC Tracks Quick Links Trillium Partners with Integrated Family Services and Daymark Expanding Mobile Crisis Management Request for Proposal Guildford County Behavioral Health Center DCW Reporting Network Communication Taxonomy Verification Roadmap to Ready: August 2025 Join Trillium’s Global Quality Improvement Committee (GQIC) New National Practitioner Data Bank (NPDB) Query and Credentialing Committee Trillium Family Weekends at Victory Junction Filing of Member Grievances by Authorized Representatives Reentry Series Now Available for Staff & Providers Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 423	08.08.2025
Trillium Partners with Integrated Family Services and Daymark Expanding Mobile Crisis Management Request for Proposal Guildford County Behavioral Health Center DCW Reporting Network Communication; Taxonomy Verification NC Tracks Quick Links Roadmap to Ready: August 2025 Join Trillium’s Global Quality Improvement Committee (GQIC) New National Practitioner Data Bank (NPDB) Query and Credentialing Committee Trillium Family Weekends at Victory Junction Filing of Member Grievances by Authorized Representatives Reentry Series Now Available for Staff & Providers Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers Behavioral Health Clinical Coverage policy Stakeholder Engagement	08.04.2025
Network Communication Bulletin 422	08.01.2025
Roadmap to Ready: August 2025 Join Trillium’s Global Quality Improvement Committee (GQIC) New National Practitioner Data Bank (NPDB) Query and Credentialing Committee NC Tracks Quick Links Trillium Family Weekends at Victory Junction Filing of Member Grievances by Authorized Representatives Reentry Series Now Available for Staff & Providers Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Open Enrollment for Forensic Evaluators Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 421	07.25.2025
Action Needed: 2025 Perceptions of Care Survey Participation Forensic Evaluator Opportunity Clinical Policy 1T-2 Special Ophthalmological Services Open for Public Comments Medicaid Bulletin Update: Per Diem Increase for Community Based Intermediate Care Facilities for Intellectual Disabilities DMH/DD/SUS Accepting Applications for “Foundations of Peer Support II” Trainers Through August 3; New Comprehensive Detox and Residential Treatment Services Facility to Open in Concord Celebrating 35 Years of the ADA Helping Deaf Hard of Hearing and Deafblind Community NC Tracks Quick Links; Trillium Family Weekends at Victory Junction Filing of Member Grievances by Authorized Representatives State of the Workforce Survey 2025 Roadmap to Ready: July 2025 Important Announcement: State Consumer and Family Advisory Committee (SCFAC) July Meeting Canceled Upcoming Supporting Children Early Simulations September through December Provider Directory and NCTracks Data Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 420	07.18.2025
Trillium Family Weekends at Victory Junction Filing of Member Grievances by Authorized Representatives State of the Workforce Survey 2025 Reminder: Credentialing Committee Bylaws Public Review Period Closes July 22, 2025 NC Tracks Quick Links Roadmap to Ready: July 2025 Important Announcement: State Consumer and Family Advisory Committee (SCFAC) July Meeting Canceled Reentry Series Now Available for Staff & Providers IPV HOP Notification; Proposed Amendment of Rule New Date for Trillium’s July Provider Forum Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December Open Enrollment for Forensic Evaluators Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers 2025 State of the Workforce Survey	07.15.2025
Network Communication Bulletin 419	07.11.2025
Roadmap to Ready: July 2025 Important Announcement: State Consumer and Family Advisory Committee (SCFAC) July Meeting Canceled New Peer Support Policies Go Live July 15 Reentry Series Now Available for Staff & Providers IPV HOP Notification Proposed Amendment of Rule New Date for Trillium’s July Provider Forum Provider Directory and NCTracks Data NCTracks Quick Links Justice Involved Network Recruitmen Upcoming Supporting Children Early Simulations September through December Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Open Enrollment for Forensic Evaluators Attention: Home Health Providers Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 418	07.07.2025
IPV HOP Notification Reentry Series Now Available for Staff & Providers Roadmap to Ready: July 2025 Proposed Amendment of Rule North Carolina Person-Centered Practice Learning Collaborative Orientation with Tailored Plans New Date for Trillium’s July Provider Forum Provider Directory and NCTracks Data; NCTracks Quick Links Justice Involved Network Recruitment Upcoming Supporting Children Early Simulations September through December NC Medicaid Guidance on Sunsetting of Community Alternative Program Waiver Appendix K Flexibilities NC Innovations Waiver: Supports Intensity Scale-Adult NASADAD and NASDDDS Conferences Hope4NC Weekly Report New Behavioral Health Respite Facility Targeted Toward Children and Adolescents Opens in Columbus County Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Open Enrollment for Forensic Evaluators Attention: Home Health Providers Provider My Learning Campus Reminder Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers Maintenance Updates to Our Production Servers and SFTP Environment are Completed	07.07.2025
Special Announcement for Providers Maintenance Updates to Our Production Servers and SFTP Environment	06.26.2025
Network Communication Bulletin 417	06.25.2025
Justice Involved Network Recruitment New Date for Trillium’s July Provider Forum Provider Directory and NCTracks Data Upcoming Supporting Children Early Simulations September through December NC Medicaid Guidance on Sunsetting of Community Alternative Program Waiver Appendix K Flexibilities Healthy Opportunities Pilots Update NC Innovations Waiver: Supports Intensity Scale-Adult NASADAD and NASDDDS Conferences Hope4NC Weekly Report New Behavioral Health Respite Facility Targeted Toward Children and Adolescents Opens in Columbus County Early and Periodic Screening, Diagnosis and Treatment (EPSDT) NCTracks Quick Links Open Enrollment for Forensic Evaluators Trillium Health Resources Will Be Performing Maintenance Updates to Production Servers and SFTP Environment Attention: Home Health Providers Roadmap to Ready: June 2025 Provider My Learning Campus Reminder NCDHHS Accepting Naloxone Provider Requests Providers Using Alpha+ and iTransact Register for Trillium’s Provider Forums Reminder on Medicaid Beneficiaries and Incarceration Together We Rise: Fostering Resilience, Collaboration and Well-Being Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 416	06.20.2025
Open Enrollment for Forensic Evaluators NC Medicaid Long Term Services and Supports Office Hours NCTracks Quick Links Trillium Health Resources Will be Performing Maintenance July 3-July 7 Important Provider Reminder Provider Staff Education Evidence Healthy Opportunities Pilots Service Stop Attention: Home Health Providers IRIS Reminders for Providers Roadmap to Ready: June 2025 Provider My Learning Campus Reminder NCDHHS Accepting Naloxone Provider Requests How Covid Changed our Mental Health Fingerprinting Values Updated on the Provider Permission Matrix Providers Using Alpha+ and iTransact Register for Trillium’s Provider Forums Reminder on Medicaid Beneficiaries and Incarceration Together We Rise: Fostering Resilience, Collaboration and Well-Being New Third-Party Liability Edit Updates to Provider Suspension Process Timely Access – Appointment Wait Times Reminder Upcoming Trillium Symposium Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 415	06.13.2025
Trillium Health Resources Will be Performing Maintenance July 3-July 7 Important Provider Reminder Provider Staff Education Evidence Healthy Opportunities Pilots Service Stop Recovery Strategies at the 2025 Adolescent SUD Conference NCTracks Quick Links Attention: Home Health Providers IRIS Reminders for Providers Upcoming Reentry Simulation Opportunity Roadmap to Ready: June 2025 Call Center and Checkwrite Schedule for Juneteenth Independence Day 2025 NCDHHS Accepting Naloxone Provider Requests How Covid Changed our Mental Health Fingerprinting Values Updated on the Provider Permission Matrix Providers Using Alpha+ and iTransact Register for Trillium’s Provider Forums Reminder on Medicaid Beneficiaries and Incarceration Together We Rise: Fostering Resilience, Collaboration and Well-Being New Third-Party Liability Edit Updates to Provider Suspension Process Timely Access – Appointment Wait Times Reminder Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 414	06.10.2025
Attention: Home Health Providers IRIS Reminders for Providers Upcoming Reentry Simulation Opportunity Roadmap to Ready: June 2025 Provider My Learning Campus Reminder Call Center and Checkwrite Schedule for Juneteenth Independence Day 2025 NCDHHS Accepting Naloxone Provider Requests NCDHHS to Host Session on the Olmstead Plan at I2I Conference How Covid Changed our Mental Health Fingerprinting Values Updated on the Provider Permission Matrix NCTracks Quick Links Providers Using Alpha+ and iTransact Trillium Health Resources Will be Performing Maintenance July 3-July 7 Register for Trillium’s Provider Forums Reminder on Medicaid Beneficiaries and Incarceration Together We Rise: Fostering Resilience, Collaboration and Well-Being Hope4NC Update New Third-Party Liability Edit Updates to Provider Suspension Process Timely Access – Appointment Wait Times Reminder Attend Behavior App Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 413	05.30.2025
Attention Providers Using Alpha+ and iTransact Trillium Health Resources Will be Performing Maintenance July 3-July 7 Register for Trillium’s Provider Forums Together We Rise: Fostering Resilience, Collaboration and Well-Being Hope4NC Update; Inclusion Works Strategic Plan Wake County Boys and Girls Club Youth Problem Gambling Prevention New Third-Party Liability Edit; Updates to Provider Suspension Process NCMT Health Plan Billing Guidance Medicaid Bulletin Update-Specialty Care Referrals May is Mental Health Awareness Month Accepting Applications for Two New Initiatives Focused on TBI Support Timely Access – Appointment Wait Times Reminder Cognitive Assessment and Care Plan Service Attend Behavior App; May 2025 Trillium Provider Network Survey Upcoming Trillium Symposium Roadmap 2 Ready: May 2025 Proposed Clinical Coverage Policy Changes Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 412	05.23.2025
Attention Providers Using Alpha+ and iTransact Trillium Health Resources Will be Performing Maintenance July 3-July 7 Register for Trillium’s Provider Forums New Third-Party Liability Edit Issue Submitting Managed Change Request Applications to Terminate Health Plans Person-Centered Planning Updates to Provider Suspension Process NCMT Health Plan Billing Guidance Medicaid Bulletin Update-Specialty Care Referrals NCTracks Quick Links Attention All Providers Regarding Claims May is Mental Health Awareness Month NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session 2 Accepting Applications for Two New Initiatives Focused on TBI Support Timely Access – Appointment Wait Times Reminder Cognitive Assessment and Care Plan Service Attend Behavior App as a New Solution May 2025 Trillium Provider Network Survey Upcoming Trillium Symposium Roadmap 2 Ready: May 2025 North Carolina’s Improving Health and Promoting Value Proposed Clinical Coverage Policy Changes Health Information Exchange Medicaid Services Early Adopters Program is Live 1915(i) Resources for Download Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 411	05.16.2025
Attention Providers Using Alpha+ and iTransact Trillium Health Resources Will be Performing Maintenance July 3-July 7 Register for Trillium’s Provider Forums Attention All Providers Regarding Claims May is Mental Health Awareness Month Ukeru Pilot Program NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session 2 NCTracks Quick Links Accepting Applications for Two New Initiatives Focused on TBI Support Timely Access – Appointment Wait Times Reminder Cognitive Assessment and Care Plan Service Attend Behavior App as a New Solution May 2025 Trillium Provider Network Survey Upcoming Trillium Symposium Roadmap 2 Ready: May 2025 North Carolina’s Improving Health and Promoting Value Proposed Clinical Coverage Policy Changes Advanced Medical Home Survey Health Information Exchange Medicaid Services Early Adopters Program is Live 1915(i) Resources for Download NAMIWALKS Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 410	05.13.2025
Register for Trillium’s Provider Forums
Network Communication Bulletin 409	05.09.2025
Attention Providers Using Alpha+ and iTransact Trillium Health Resources Will be Performing Maintenance July 3-July 7 Register for Trillium’s Provider Forums Accepting Applications for Two New Initiatives Focused on TBI Support Timely Access – Appointment Wait Times Reminder Cognitive Assessment and Care Plan Service Attend Behavior App as a New Solution May 2025 Trillium Provider Network Survey NC Medicaid Streamlines Process for Clinical Coverage Policy Revision Requests Upcoming Trillium Simulations NCTracks Quick Links Roadmap 2 Ready: May 2025 North Carolina’s Improving Health and Promoting Value Proposed Clinical Coverage Policy Changes Advanced Medical Home Survey Keys to the Community Training for Providers Updates on Multi-Factor Authentication for Sandata Electronic Visit Verification System Access Health Information Exchange Medicaid Services Early Adopters Program is Live 1915(i) Resources for Download NAMIWALKS Questions Related to Proposed Federal Funding Cuts Verifying Other Health Insurance for NC Medicaid Managed Care Members Mental Health Parity and Addiction Equity Act Webpage Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers Now Accepting Applications for Two New Initiatives focused on Traumatic Brain Injuries (TBI)	05.02.2025
Special Announcement for Providers Maintenance Updates to Our Production Servers and SFTP Environment	05.02.2025
Network Communication Bulletin 408	04.30.2025
Attention Providers Using Alpha+ and iTransact North Carolina’s Improving Health and Promoting Value Proposed Clinical Coverage Policy Changes Categorical Risk Level Assignment Changes For Certain NC Medicaid Providers DMH/DD/SUS Offering Free Materials on Key Programs Update from NCTracks Advanced Medical Home Survey Trillium Support Transition and Re-Entry Simulations Keys to the Community Training for Providers Updates on Multi-Factor Authentication for Sandata Electronic Visit Verification System Access Health Information Exchange Medicaid Services Early Adopters Program is Live Update to Letterhead on Provider Letters Improving Member Health through Managed Care Program Enhancements 1915(i) Resources Ready for Download Roadmap2Ready: April NAMIWALKS Questions Related to Proposed Federal Funding Cuts Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Mental Health Parity and Addiction Equity Act Webpage Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 407	04.25.2025
Advanced Medical Home Survey Trillium Support Transition and Re-Entry Simulations Keys to the Community Training for Providers Updates on Multi-Factor Authentication for Sandata Electronic Visit Verification System Access Health Information Exchange Medicaid Services Early Adopters Program is Live NCTracks Hot Topic Links; April 2025 Pharmacy Newsletter Now Available Update to Letterhead on Provider Letters Improving Member Health through Managed Care Program Enhancements 1915(i) Resources Ready for Download Attention Private Duty Nurse Providers Updated Private Duty Nursing Clinical Coverage and Documentation Submission Policies Effective April 1, 2025 Roadmap2Ready: April NCARF 2025 Spring Conference – Working Together to Impact Change NAMIWALKS; Questions Related to Proposed Federal Funding Cuts Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Mental Health Parity and Addiction Equity Act Webpage Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 406	04.17.2025
IRIS Notification April 2025 Pharmacy Newsletter Now Available Update to Letterhead on Provider Letters Inclusion Works Autism Awareness Month Lunch & Learn NCTracks Hot Topic Links Improving Member Health through Managed Care Program Enhancements 1915(i) Resources Ready for Download Attention Private Duty Nurse Providers Updated Private Duty Nursing Clinical Coverage and Documentation Submission Policies Effective April 1, 2025 Roadmap2Ready: April Addiction Professionals of North Carolina 2025 Conference: North Carolina Prevention Conference NCARF 2025 Spring Conference – Working Together to Impact Change NAMIWALKS Questions Related to Proposed Federal Funding Cuts Upcoming Trillium Simulation Events Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Training Opportunity: Empowering Youth with Complex Needs Mental Health Parity and Addiction Equity Act Webpage Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers IRIS Notification	04.16.2025
Network Communication Bulletin 405	04.11.2025
Crisis Services Fireside Chat Improving Member Health through Managed Care Program Enhancements 1915(i) Resources Ready for Download NCTracks Hot Topic Links April 2025 TCM Education Updated PDN Clinical Coverage and Documentation Submission Policies Effective April 1, 2025 Roadmap2Ready: April Addiction Professionals of North Carolina 2025 Conference: North Carolina Prevention Conference NCARF 2025 Spring Conference – Working Together to Impact Change NAMIWALKS Questions Related to Proposed Federal Funding Cuts New Campaign Focuses on Persistent Disparities in Overdose Deaths for Black Communities Upcoming Trillium Simulation Events Update from NCTracks Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Training Opportunity: Empowering Youth with Complex Needs New Mental Health Parity and Addiction Equity Act Webpage Mental Health Parity FAQ Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 404	04.08.2025
Register for Trillium’s Provider Forums
Network Communication Bulletin 403	04.07.2025
April 2025 TCM Education Updated PDN Clinical Coverage and Documentation Submission Policies Effective April 1, 2025 NCTracks Hot Topic Links Roadmap2Ready: April Addiction Professionals of North Carolina 2025 Conference: North Carolina Prevention Conference NCARF 2025 Spring Conference – Working Together to Impact Change NAMIWALKS; Questions Related to Proposed Federal Funding Cuts New Campaign Focuses on Persistent Disparities in Overdose Deaths for Black Communities Upcoming Trillium Simulation Events Update from NCTracks Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Training Opportunity: Empowering Youth with Complex Needs New Mental Health Parity and Addiction Equity Act Webpage Mental Health Parity FAQ Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 402	03.31.2025
Questions Related to Proposed Federal Funding Cuts Announcement: new Initiative to Fund Upfits for Crisis Facilities Mental Health Parity Public Comment Period Closing Soon New Campaign Focuses on Persistent Disparities in Overdose Deaths for Black Communities NCTracks Hot Topic Links National Core Indicator Survey Update Camp Easterseals Virginia Upcoming Trillium Simulation Events Update from NCTracks; Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Roadmap2Ready: March; Training Opportunity: Empowering Youth with Complex Needs Trillium Partnership with Carolina Institute for Developmental Disabilitie New Mental Health Parity and Addiction Equity Act Webpage Mental Health Parity FAQ Register for Trillium’s Provider Forums Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 401	03.28.2025
Mental Health Parity Public Comment Period Closing Soon New Campaign Focuses on Persistent Disparities in Overdose Deaths for Black Communities NCTracks Hot Topic Links National Core Indicator Survey Update Camp Easterseals Virginia; Upcoming Trillium Simulation Events Update from NCTracks; Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Roadmap2Ready: March Training Opportunity: Empowering Youth with Complex Needs Trillium Partnership with Carolina Institute for Developmental Disabilities New Mental Health Parity and Addiction Equity Act Webpage Mental Health Parity FAQ Register for Trillium’s Provider Forums 2025 Trillium Family Weekends at Victory Junction Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 400	03.21.2025
National Core Indicator Survey Update Camp Easterseals Virginia Upcoming Trillium Simulation Events Update from NCTracks NCTracks Hot Topic Links Medicare Crossover Claims Verifying Other Health Insurance for NC Medicaid Managed Care Members Updates to Clinical Coverage Policy 5A-3 Nursing Equipment and Supplies Roadmap2Ready: March Training Opportunity: Empowering Youth with Complex Needs Trillium Partnership with Carolina Institute for Developmental Disabilities Mental Health Parity FAQ Register for Trillium’s Provider Forums New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 399	03.13.2025
Request for Applications for Substance Use Disorder Assessments North Carolina Medicaid 1915(i) Webinar New Resources to Understand Crisis Services NCTracks Hot Topic Links Medicare Crossover Claims Community Partners Webinar – An Update on Medicaid Verifying Other Health Insurance for NC Medicaid Managed Care Members Updates to Clinical Coverage Policy 5A-3, Nursing Equipment and Supplies Roadmap2Ready: March Training Opportunity: Empowering Youth with Complex Needs Opioid Treatment Program Openings Trillium Partnership with Carolina Institute for Developmental Disabilities Upcoming Trillium Simulation Event Mental Health Parity FAQ Register for Trillium’s Provider Forums Person-Centered Thinking: A 12 Hour Training New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 398	03.07.2025
Medicare Crossover Claims Community Partners Webinar – An Update on Medicaid NCTracks Hot Topic Links Verifying Other Health Insurance for NC Medicaid Managed Care Members Updates to Clinical Coverage Policy 5A-3, Nursing Equipment and Supplies Roadmap2Ready: March Training Opportunity: Empowering Youth with Complex Needs Opioid Treatment Program Openings Trillium Provider Online Assistance Training Providers to Help our Members Early and Periodic Screening, Diagnosis and Treatment Required Services and Coverage Federal Update: From Kelly Crosbie Trillium Partnership with Carolina Institute for Developmental Disabilities Upcoming Trillium Simulation Events Mental Health Parity FAQ Register for Trillium’s Provider Forums Person-Centered Thinking: A 12 Hour Training New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers Mental Health Parity Comments Open	03.03.2025
Network Communication Bulletin 397	02.28.2025
Opioid Treatment Program Openings Trillium Provider Online Assistance Training Providers to Help our Members NCTracks Hot Topic Links; Early and Periodic Screening Diagnosis and Treatment Required Services and Coverage Federal Update: From Kelly Crosbie Trillium Partnership with Carolina Institute for Developmental Disabilities Upcoming Trillium Simulation Events Mental Health Parity FAQ Register for Trillium’s Provider Forums Person-Centered Thinking: A 12 Hour Training February 2025 Pharmacy Newsletter Available New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Roadmap2Ready: February Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 396	02.21.2025
Opioid Treatment Program Openings North Carolina Medicaid Managed Care Provider Update NCTracks Hot Topic Links Trillium Partnership with Carolina Institute for Developmental Disabilities Heart Health Symposium Upcoming Trillium Simulation Events Mental Health Parity FAQ Register for Trillium’s Provider Forums Trillium Tailored Plan: Guidance for Personal Care Services Providers Open for Public Comment: CCP 8-D Person-Centered Thinking: A 12 Hour Training February 2025 Pharmacy Newsletter Available Join Trillium’s Global Quality Improvement Committee Clinical Communication Update Regarding No Prior Authorizations North Carolina Child Treatment Program Partnering with Licensed Mental Health Providers New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Roadmap2Ready: February Upcoming Trillium Simulation Events February Diversity, Equity, and Inclusion Events Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 395	02.19.2025
Trillium Partnership with Carolina Institute for Developmental Disabilities NCTracks Hot Topic Links Upcoming Trillium Simulation Events Heart Health Symposium; Mental Health Parity FAQ Open Enrollment: Register for Trillium’s Provider Forums Trillium Tailored Plan: Guidance for Personal Care Services Providers Open for Public Comment: CCP 8-D Person-Centered Thinking: A 12 Hour Training February 2025 Pharmacy Newsletter Available Open Enrollment Opportunities Join Trillium’s Global Quality Improvement Committee Clinical Communication Update Regarding No Prior Authorizations Provider Direct Resources The Human Rights Committee North Carolina Child Treatment Program Partnering with Licensed Mental Health Providers New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Roadmap2Ready: February Inclusion Works Lunch & Learn Registrations Upcoming Trillium Simulation Events February Diversity, Equity and Inclusion Events 2024-2025 National Core Indicators – I/DD Survey Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 394	02.14.2025
Heart Health Symposium Mental Health Parity FAQ Open Enrollment: Register for Trillium’s Provider Forums Trillium Tailored Plan: Guidance for Personal Care Services Providers NCTracks Hot Topic Links Open for Public Comment: CCP 8-D Person-Centered Thinking: A 12 Hour Training February 2025 Pharmacy Newsletter Available Open Enrollment Opportunities Join Trillium’s Global Quality Improvement Committee Clinical Communication Update Regarding No Prior Authorizations Provider Direct Resources The Human Rights Committee North Carolina Child Treatment Program Partnering with Licensed Mental Health Providers New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Roadmap2Ready: February Inclusion Works Lunch & Learn Registrations Upcoming Trillium Simulation Events February Diversity, Equity and Inclusion Events 2024-2025 National Core Indicators – I/DD Survey Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Special Annoucement for Providers February Provider Forum	02.11.2025
Network Communication Bulletin 393	02.07.2025
Open Enrollment: Peer Support Services and Psychosocial Rehabilitation Services Join Trillium’s Global Quality Improvement Committee Clinical Communication Update Regarding No Prior Authorizations Provider Direct Resources; NCTracks Hot Topic Links Federal Grants Update DMH/DD/SUS Announces Investments to Expand Services for Justice-Involved Individuals Announcing Trillium’s Provider Forums The Human Rights Committee Promoting the Development and Use of Natural Supports North Carolina Child Treatment Program Partnering with Licensed Mental Health Providers New Mental Health Parity and Addiction Equity Act Webpage 2025 Trillium Family Weekends at Victory Junction Roadmap2Ready: February Inclusion Works Lunch & Learn Registrations Upcoming Trillium Simulation Events Request for Proposal: Transition Management Services February Diversity, Equity and Inclusion Events 2024-2025 National Core Indicators – I/DD Survey Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 392	01.31.2025
Announcing Trillium’s Provider Forums Clinical Communication Update Regarding Prior Authorizations The Human Rights Committee; NCTracks Hot Topic Links Side by Side with DMH/DD/SUS DMHDDSUS Celebrates Two Year Anniversary of Behavioral Health Statewide Central Availability Navigator Promoting the Development and Use of Natural Supports North Carolina Child Treatment Program Partnering with Licensed Mental Health Providers New Mental Health Parity and Addiction Equity Act Webpage Claims Denial for Services with Identified Third-Party Insurance 2025 Trillium Family Weekends at Victory Junction Office Administrator Change Tips Roadmap2Ready: February Inclusion Works Lunch & Learn Registrations North Carolina Medicaid Annual Health Disparities Report Upcoming Trillium Simulation Events Request for Proposal: Transition Management Services Open Enrollment: Psychosocial Rehabilitation February Diversity, Equity and Inclusion Events Medical Leadership in Disaster Preparedness and Response 2024-2025 National Core Indicators – I/DD Survey Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 391	01.24.2025
New Mental Health Parity and Addiction Equity Act Webpage NCTracks Hot Topic Links Claims Denial for Services with Identified Third-Party Insurance Office Administrator Change Tips Roadmap2Ready: February Inclusion Works Community Update North Carolina Medicaid Annual Health Disparities Report Upcoming Trillium Simulation Events Request for Proposal: Transition Management Services Open Enrollment: Psychosocial Rehabilitation February Diversity, Equity and Inclusion Events Medical Leadership in Disaster Preparedness and Response January 2025 Provider Training Schedule Now Available Innovations Incident Reporting for Failure to Provide Back-up Staffing 2024-2025 National Core Indicators – I/DD Survey 2025 Trillium Family Weekends at Victory Junction Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 390	01.21.2025
Upcoming Mental Health Parity Webinars for Providers NCTracks Hot Topic Links Inclusion Works Community Update North Carolina Medicaid Annual Health Disparities Report Upcoming Trillium Simulation Events; Request for Proposal: Transition Management Services Open Enrollment: Psychosocial Rehabilitation February Diversity, Equity and Inclusion Events Medical Leadership in Disaster Preparedness and Response January 2025 Provider Training Schedule Now Available Innovations Incident Reporting for Failure to Provide Back-up Staffing 2024-2025 National Core Indicators – I/DD Survey Roadmap2Ready: January 2025 Trillium Family Weekends at Victory Junction Important Information for Relative as Direct Support Employee Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers Mental Health Parity Webinar Series	01.16.2025
Network Communication Bulletin 389	01.13.2025
Mental Health Parity Kickoff January 21, 2025 NCTracks Updates; January 2025 Provider Training Schedule Now Available Delay in Division of Health Service Regulation License Renewal Updates Renewal of Department of Health Service Regulation License Upcoming Re-Entry Simulation January 29, 2025 Request for Applications: Mobile Crisis Provider (Medicaid and State) Innovations Incident Reporting for Failure to Provide Back-up Staffing Updated Trillium Provider Trainings 2024-2025 National Core Indicators – I/DD Survey Roadmap2Ready: January Request for Applications: Rural Equity and Innovation in Integrated Care Medication Management Services - Open Enrollment 2025 Trillium Family Weekends at Victory Junction Important Information for Relative as Direct Support Employee IRIS Reminders for Providers Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Special Announcement for Providers	01.10.2025
Mental Health Parity Kickoff
Network Communication Bulletin 388	01.06.2025
Delay in Division of Health Service Regulation License Renewal Update Renewal of Department of Health Service Regulation License Request for Applications: Mobile Crisis Provider (Medicaid and State) Supporting Children Early/Simulation Registration Date Extended Innovations Incident Reporting for Failure to Provide Back-up Staffing Update on the Vaccine for Children Program for Displaced NC Medicaid Beneficiaries Revised Reimbursement Methodology for Individuals Living in Congregate Settings Updated Trillium Provider Trainings; 2024-2025 National Core Indicators – I/DD Survey Roadmap2Ready: January Request for Applications: Rural Equity and Innovation in Integrated Care Medication Management Services - Open Enrollment 2025 Trillium Family Weekends at Victory Junction Important Information for Relative as Direct Support Employee IRIS Reminders for Providers Upcoming Re-Entry Simulation Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 387	01.03.2025
Statewide Implementation of Mental Health Parity and Addiction Equity Act

Network Communication Bulletin 386	12.18.2024
Request for Applications: Rural Equity and Innovation in Integrated Care NCTracks Links for Updates; Give Yourself the Gift of Security 2025 Trillium Family Weekends at Victory Junction NCTracks Provider Announcements Registry of Unmet Needs Application Medicaid Managed Care Provider Updates December 2024 Provider Training Schedule Available December: Roadmap2Ready State Funded Services Rate Increase Hurricane Helene Resources Important Information for Relative as Direct Support Employee IRIS Reminders for Providers Care Management Trainings Available in My Learning Campus Proposed Medicaid Policies Open for Public Comment Medication Management Services - Open Enrollment Upcoming Re-Entry Simulation Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 385	12/17/2024
Give Yourself the Gift of Security 2025 Trillium Family Weekends at Victory Junction NCTracks Provider Announcements Registry of Unmet Needs Application Medicaid Managed Care Provider Updates December 2024 Provider Training Schedule Available December: Roadmap2Ready State Funded Services Rate Increase Hurricane Helene Resources Important Information for Relative as Direct Support Employee IRIS Reminders for Providers Care Management Trainings Available in My Learning Campus Proposed Medicaid Policies Open for Public Comment Medication Management Services - Open Enrollment Upcoming Re-Entry Simulation Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 384	12.06.2024
Registry of Unmet Needs Application Early and Periodic Screening, Diagnosis, and Treatment Information Medicaid Managed Care Provider Updates December 2024 Provider Training Schedule Available December: Roadmap2Ready State Funded Services Rate Increase Hurricane Helene Resources and Updates Important Information for Relative as Direct Support Employee Iris Reminders for Providers Care Management Trainings Available in My Learning Campus Trillium Provider Network Survey for Technical Assistance Education, and Training Topics Proposed Medicaid Policies Open for Public Comment; Medication Management Services - Open Enrollment Connections-Care Management Platform Request for Proposal: Transition Management Services Upcoming Re-Entry Simulation Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 383	11.21.2024
Request for Application: Rural Equity and Innovation in Integrated Care Important Information for Relative as Direct Support Employee Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update Webinar November Roadmap2Ready State Funded Services Rate Increase Hurricane Helene Resources and Updates NC Department of Health and Human Services Hot Topic Links IRIS Reminders for Providers Care Management Trainings Available in My Learning Campus Trillium Provider Network Survey for Technical Assistance, Education, and Training Topics Proposed Medicaid Policies Open for Public Comment Medication Management Services - Open Enrollment Connections-Care Management Platform Annual Provider Training Needs Assessment Extended Request for Proposal: Transition Management Services Upcoming Re-Entry Simulations, Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 382	11.15.2024
State Funded Services Rate Increase Hurricane Helene Resources and Updates NC Department of Health and Human Services Hot Topic Links IRIS Reminders for Providers Care Management Trainings Available in My Learning Campus Trillium Provider Network Survey for Technical Assistance Education, and Training Topics, North Carolinas Department of Health and Human Services Information Links Proposed Medicaid Policies Open for Public Comment Medication Management Services - Open Enrollment Resources for Certified Peer Support Specialists Connections-Care Management Platform Annual Provider Training Needs Assessment Extended Request for Proposal: Transition Management Services Upcoming Re-Entry Simulations Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 381	11.07.2024
Trillium Provider Network Survey for Technical Assistance, Education, and Training Topics North Carolinas Department of Health and Human Services Information Links Person-Centered Thinking: A Training in December, Chart the Journey: Ways to Use the New North Carolina Person-Centered Planning Resource Toolkit Website Grants for Employers of Record Webinar Proposed Medicaid Policies Open for Public Comment Implementation of Provider Data Management/Centralized Verification Organization on Hold Medication Management Services - Open Enrollment Free Mental Health Support for Teens Across North Carolina in Wake of Hurricane Helene Resources for Certified Peer Support Specialists Assistance for Providers Experiencing Disruptions Due to Hurricane Helene Hurricane Helene Policy Flexibilities and Resources Connections-Care Management Platform Annual Provider Training Needs Assessment Extended, Working with Children with Complex Needs Re-Entry Simulation Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 380	10.30.2024
Implementation of Provider Data Management/Centralized Verification Organization on Hold Medication Management Services- Open Enrollment Free Mental Health Support for Teens Across North Carolina in Wake of Hurricane Helene Resources for Certified Peer Support Specialists Assistance for Providers Experiencing Disruptions Due to Hurricane Helene Hurricane Helene Policy Flexibilities and Resources Attention Innovations Waiver Residential Service Providers Roadmap2Ready: October is Fire Prevention Month Connections-Care Management Platform Featured Cultural Competency DEI, and Bias Trainings Annual Provider Training Needs Assessment Working with Children with Complex Needs Innovations Direct Care Worker Wage End of Year Summary Report Request for Proposal: Transition Management Services, Re-Entry Simulations Provider Relations Resource for Behavioral Health Providers DSP Recruitment and Retention Provider Grant Initiative Trillium is a Closed Network for BH/SUD/IDD Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 379	10.18.2024
Update: Assistance for Providers Experiencing Disruptions Due to Hurricane Helene Hurricane Helene Policy Flexibilities and Resources Attention Innovations Waiver Residential Service Providers Roadmap2Ready: October is Fire Prevention Month Revised Tailored Plan and Medicaid Direct Claim Submission Protocol Featured Cultural Competency, DEI, and Bias Trainings Annual Provider Training Needs Assessment Working with Children with Complex Needs Updated Clinical Practice Guidelines List Innovations Direct Care Worker Wage End of Year Summary Report Request for Proposal: Transition Management Services Attention: All State Funded Providers Providers Submitting Paper Claim Submission Re-Entry Simulations Provider Relations Resource for Behavioral Health Providers DSP Recruitment and Retention Provider Grant Initiative Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Day Supports Service Providers Reminder Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 378	10.16.2024
Trillium’s Tailored Care Management Platform Termination
Network Communication Bulletin 377	10.11.2024
DHHS Hurricane Helene Recovery Resources Hurricane Helene Available Waivers Revised Tailored Plan and Medicaid Direct Claim Submission Protocol Annual Provider Training Needs Assessment Available Provider Trainings Working with Children with Complex Needs Updated Clinical Practice Guidelines List Innovations Direct Care Worker Wage End of Year Summary Report Request for Proposal: Transition Management Services Attention: All State Funded Providers Providers Submitting Paper Claim Submission Incident Reporting: Member Deaths and Reporting New County Added: Re-Entry Simulations Depression and Suicide Awareness Trainings Provider Relations Resource for Behavioral Health Providers DSP Recruitment and Retention Provider Grant Initiative Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment Trillium’s Health Resources’ Tailored Care Management Platform Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Day Supports Service Providers Reminder Victory Junction Fall 2024 Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 376	10.10.2024
Special Bulletin: Hurricane Helene Update Assistance for Providers Experiencing Disruptions due to Hurricane Helene
Network Communication Bulletin 375	10.04.2024
Hurricane Helene Summary of Actions by NCDHHS Working with Children with Complex Needs Updated Clinical Practice Guidelines List Innovations Direct Care Worker Wage End of Year Summary Report Request for Proposal: Transition Management Services Attention: All State Funded Providers Attention Providers Submitting Paper Claim Submission Public Comment Request – Proposed Adoption of Rules – Medication Units and Mobile Units Incident Reporting: Member Deaths and Reporting Town Hall: Our Vision for the Future Change: October Summit – The Parallel Journey of Breast Cancer and Depression New County Added: Re-Entry Simulations Depression and Suicide Awareness Trainings Provider Relations Resource for Behavioral Health Providers DSP Recruitment and Retention Provider Grant Initiative Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment Home and Community Based Services (HCBS) CAHPS Survey September’s Roadmap2Ready Trillium’s Health Resources’ Tailored Care Management Platform Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Day Supports Service Providers Reminder Incident Reporting Training for Providers State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 374	10.03.2024
Flexibilities Information NC Medicaid Resource Newsletter Resources Disaster Relief Applications Expanded Ability for Hospital Swing Beds Medication Prior Authorization Overrides Early Prescription Refills Expediting Nursing Home Admissions for Those Displaced Temporary PASRR Procedures State Plan Personal Care Services Private Duty Nursing Innovations and Traumatic Brain Injury Hospital At Home Program Flexibilities for NC Medicaid Direct Only
Network Communication Bulletin 373	09.30.2024
NCDHHS Response – Hurricane Helene – Sunday, September 29, 2024 Request for Proposal: Transition Management Services Attention: All State Funded Providers Attention Providers Submitting Paper Claim Submission Public Comment Request – Proposed Adoption of Rules – Medication Units and Mobile Units Incident Reporting: Member Deaths and Reporting, Message from DMHDDSUS Director, Kelly Crosbie Change: October Summit – The Parallel Journey of Breast Cancer and Depression New County Added: Re-Entry Simulations Depression and Suicide Awareness Trainings Provider Relations Resource for Behavioral Health Providers DSP Recruitment and Retention Provider Grant Initiative Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment Home and Community Based Services (HCBS) CAHPS Survey September’s Roadmap2Ready Trillium’s Health Resources’ Tailored Care Management Platform Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Day Supports Service Providers Reminder Incident Reporting Training for Providers State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 372	09.27.2024
Tailored Plan (TP) Launch Flexibilities Extended For TP Medicaid and Medicaid Direct NC Medicaid Temporary Flexibilities Due to Hurricane Helene, Reminder: Key Covid-19 Changes Effective Oct. 1, 2024
Network Communication Bulletin 371	09.26.2024
Special Bulletin: Hurricane Helene Update
Network Communication Bulletin 370	09.20.2024
Change: October Summit – The Parallel Journey of Breast Cancer and Depression New County Added: Re-Entry Simulations, Depression and Suicide Awareness Trainings Behavioral Health Investment Report Released Stay Connected – Get Involved Provider Relations Resource for Behavioral Health Providers Direct Support Professional Recognition Week DSP Recruitment and Retention Provider Grant Initiative Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment Home and Community Based Services (HCBS) CAHPS Survey September’s Roadmap2Ready Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Day Supports Service Providers Reminder Incident Reporting Training for Providers Survey Interview Opportunity to Improve Employment Services September Suicide Prevention and Awareness Summit State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Perceptions of Care Survey Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 369	09.17.2024
Rate Strategy Hardship Payments Tickets Tailored Care Management Lookup iOptions
Network Communication Bulletin 368	09.12.2024
Provider Relations Resource for Behavioral Health Providers Direct Support Professional Recognition Week DSP Recruitment and Retention Provider Grant Initiative Trauma Intensive Comprehensive Clinical Assessment Certified Practitioners-Open Enrollment Home and Community Based Services (HCBS) CAHPS Survey September’s Roadmap2Ready Trillium is a Closed Network for BH/SUD/IDD Requesting Naloxone: Process Change Effective September 30, 2024 Electronic Visit Verification Provider Information and Helpful Links Day Supports Service Providers Reminder Incident Reporting Training for Providers Survey Interview Opportunity to Improve Employment Services September Suicide Prevention and Awareness Summit State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Perceptions of Care Survey Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 367	09.112024
Trillium’s Tailored Care Management Platform
Network Communication Bulletin 366	09.06.2024
Virtual Provider Office Hours Session Requesting Naloxone: Process Change Effective September 30, 2024 Trauma Informed Comprehensive Clinical Assessment RFA Electronic Visit Verification Provider Information and Helpful Links Day Supports Service Providers Reminder Incident Reporting Training for Providers Trillium is a Closed Network for BH/SUD/IDD Direct Care Worker Reporting Community Partners Webinar-An Update on Medicaid Survey Interview Opportunity to Improve Employment Services September Suicide Prevention and Awareness Summit August’s Roadmap2Ready Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings NCTracks Multi-Factor Authentication Updates Coming Soon State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Perceptions of Care Survey Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 365	08.30.2024
Virtual Provider Office Hours Session Incident Reporting Training for Providers Reminder: Trillium is a Closed Network for BH/SUD/IDD NC Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Benefit for Children Direct Care Worker Reporting, Community Partners Webinar-An Update on Medicaid Tailored Care Management Bilingual Toolkit Available NCDHHS Launches Strategic Housing Plan to Expand Support for People with Disabilities Substance Use Workforce Continuing Education Scholarship Program Survey Interview Opportunity to Improve Employment Services Participants Wanted for Research Study on Accessible Data Storytelling NCDHHS Releases RFA for “Family and Caregiver Support Services” Opportunity September Suicide Prevention and Awareness Summit August’s Roadmap2Ready Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan NCTracks Multi-Factor Authentication Updates Coming Soon State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Perceptions of Care Survey Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 364	08.23.2024
Virtual Provider Office Hours Session September Suicide Prevention and Awareness Summit Requests for Proposals: Psychosocial Rehabilitation-Currituck and Dare Counties August’s Roadmap2Ready Tailored Care Management Toolkit Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan NCTracks Multi-Factor Authentication Updates Coming Soon Change in 1915(i) Codes State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates Perceptions of Care Survey Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Victory Junction Fall 2024 Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 363	08.20.2024
Virtual Provider Office Hours Session Trillium Offers Featured Cultural Competency, DEI, and Bias Trainings DHHS Announces NC Medicaid Managed Care Children and Families Specialty Plan NCTracks Multi-Factor Authentication Updates Coming Soon Change in 1915(i) Codes State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates New Funding Opportunity Expansion of School-based Therapy Services Updated Information Regarding 2024 Surveys Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Roadmap2Ready Disaster Planning Victory Junction Fall 2024 Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 362	08.09.2024
Virtual Provider Office Hours Sessions Correction: Change in 1915(i) Codes State-funded Substance Abuse Intensive Outpatient and Comprehensive Outpatient Program Rates New Funding Opportunity Expansion of School-based Therapy Services Updated Information Regarding 2024 Surveys Open Enrollment: Forensic Evaluators Remittance Advices/Explanations of Payments August 2024 Provider Training Schedule Available Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Trillium Post Payment Review Tool Roadmap2Ready Disaster Planning Victory Junction Fall 2024 Tailored Plan Mailbox Network Communication Upcoming Re-Entry Simulations Tailored Plan Provider Informational Session Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 361	08.07.2024
Tropical Storm Debby Provider Update #1
Network Communication Bulletin 360	08.02.2024
Virtual Provider Office Hours Sessions Open Enrollment: Forensic Evaluators Remittance Advices/Explanations of Payments Change in 1915(i) Codes New Personal Care Services Training Opportunity August 2024 Provider Training Schedule Available Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Important Information Regarding 2024 Surveys Global Quality Improvement Committee Trillium Post Payment Review Tool Roadmap2Ready Disaster Planning Victory Junction Fall 2024 The Human Rights Committee Tailored Plan Mailbox Network Communication NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024 Upcoming Re-Entry Simulations Authorizations and Claims Submission for Plan Launch on July 1, 2024 Tailored Plan Provider Informational Session Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 359	07.26.2024
Virtual Provider Office Hours Sessions Person-Centered Tools and Strategies to Maximize Choice and Promote Safety Important Information Regarding the 2024 National Core Indicators Survey Important Information Regarding the 2024 Surveys Global Quality Improvement Committee Trillium Post Payment Review Tool Roadmap2Ready Disaster Planning Victory Junction Fall 2024 The Human Rights Committee Tailored Plan Mailbox Network Communication NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024 Upcoming Re-Entry Simulations Authorizations and Claims Submission for Plan Launch on July 1, 2024 Tailored Plan Provider Informational Session Trillium In-Person Town Hall Opportunity Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Health Plan Billing Guide Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 358	07.22.2024
Virtual Provider Office Hours Sessions Important Information Regarding the 2024 Perceptions of Care Surveys Global Quality Improvement Committee Trillium Post Payment Review Tool Roadmap2Ready Disaster Planning Victory Junction Fall 2024 The Human Rights Committee Tailored Plan Mailbox Network Communication 1915(i) Services in Tailored Plan (Guidance for Providers) NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024 Provider Data Management /Credentialing Verification Organization: Launch Date Announcement Upcoming Re-Entry Simulations NCDHHS Launches New Strategic Plan for 2024-2026 Authorizations and Claims Submission for Plan Launch on July 1, 2024 Tailored Plan Provider Informational Session Trillium In-Person Town Hall Opportunity Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Health Plan Billing Guide Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 357	07.19.2024
Global Quality Improvement Committee NC DHHS Hot Topics Trillium Post Payment Review Tool Roadmap2Ready Disaster Planning Benefit Plan Types in Provider Direct Victory Junction Fall 2024 Tobacco-Related Policies Delayed until July 2025 The Human Rights Committee Tailored Plan Mailbox Network Communication 1915(i) Services in Tailored Plan (Guidance for Providers NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024 Provider Data Management /Credentialing Verification Organization: Launch Date Announcement Upcoming Re-Entry Simulations NCDHHS Launches New Strategic Plan for 2024-2026 Authorizations and Claims Submission for Plan Launch on July 1, 2024 Submission of Paper Claims Tailored Plan Provider Informational Session Trillium In-Person Town Hall Opportunities Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Health Plan Billing Guide, New Functionality –EDI 277 Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 356	07.10.2024
NC DHHS Virtual Office Hours Webinars Victory Junction Fall 2024, NEW: Tobacco-Related Policies Delayed until July 2025 The Human Rights Committee Provider /Vendor Check-write Announcement Tailored Plan Mailbox Network Communication 1915(i) Services in Tailored Plan (Guidance for Providers) Your Update From NCTracks NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Will Transition to NCTracks July 28, 2024 Provider Data Management /Credentialing Verification Organization: Launch Date Announcement Upcoming Re-Entry Simulations, NCDHHS Launches New Strategic Plan for 2024-2026 Authorizations and Claims Submission for Plan Launch on July 1, 2024 Submission of Paper Claims Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities Roadmap2Ready Disaster Planning Request for Proposal Announcements Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Attention Providers Using Provider Direct Health Plan Billing Guide New Functionality –EDI 277 Unlicensed Alternative Family Living and Overnight Respite Requests Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 355	07.03.2024
Tailored Plan Launch Update
Network Communication Bulletin 354	06.28.2024
Provider /Vendor Check-write Announcement Tailored Plan Mailbox Network Communication 1915(i) Services in Tailored Plan (Guidance for Providers) Your Update From NCTracks NCDHHS Launches Comprehensive Workforce Plan to Address Direct Support Professional Shortage Prior Approvals for Private Duty Nursing Provider Data Management / Credentialing Verification Organization Refinement of Rural County Definition in Medicaid Expansion Enrollment Dashboard Upcoming Re-Entry Simulations Pharmacy Newsletter Now Available Tailored Plans Webinar NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1 Recruitment for Peer Support Curriculum Advisors NCDHHS Launches New Strategic Plan for 2024-2026 Authorizations and Claims Submission for Plan Launch on July 1, 2024 Submission of Paper Claims Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities Behavioral Health Screening Programs Roadmap2Ready Disaster Planning IDD Providers: National Core Indicators™ State of the Workforce Survey Available Request for Proposal Announcements Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Attention Providers Using Provider Direct Health Plan Billing Guide New Functionality –EDI 277 Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 353	06.21.2024
Provider Data Management /Credentialing Verification Organization Upcoming Re-Entry Simulations June 2024 Pharmacy Newsletter Now Available Tailored Plans Webinar June Provider Training Still Available NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1 Recruitment for Peer Support Curriculum Advisors 2024 Provider Experience Survey Extended to June 30 Stakeholder Engagement for Behavioral Health Clinical Coverage Policy Update NCDHHS Launches New Strategic Plan for 2024-2026, Tailored Plans and Tailored Care Management for Primary Care Providers and Specialty Providers Authorizations and Claims Submission for Plan Launch on July 1, 2024 Submission of Paper Claims, Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities Behavioral Health Screening Programs Roadmap2Ready Disaster Planning IDD Providers: National Core Indicators™ State of the Workforce Survey Available Request for Proposal Announcements Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Attention Providers Using Provider Direct Health Plan Billing Guide New Functionality –EDI 277 Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 352	06.18.2024
June Provider Training Still Available NCDHHS Releases New Bilingual Toolkit Resources Ahead of Tailored Plan Launch on July 1 Recruitment for Peer Support Curriculum Advisors 2024 Provider Experience Survey Extended to June 30 Stakeholder Engagement for Behavioral Health Clinical Coverage Policy Update NCDHHS Launches New Strategic Plan for 2024-2026 Tailored Plans and Tailored Care Management for Primary Care Providers and Specialty Providers Authorizations and Claims Submission for Plan Launch on July 1, 2024 Submission of Paper Claims Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities Behavioral Health Screening Programs Roadmap2Ready Disaster Planning IDD Providers: National Core Indicators™ State of the Workforce Survey Available Request for Proposal Announcements Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Attention Providers Using Provider Direct Health Plan Billing Guide, New Functionality –EDI 277 Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 351	06.05.2024
Authorizations and Claims Submission for Tailored Plan Launch on July 1, 2024 Submission of Paper Claims Setting the Foundation: LGBTQ+ Inclusion for Child Welfare Professionals Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities Behavioral Health Screening Programs IDD Providers: National Core Indicators™ State of the Workforce Survey Available Take Pride in Your Health Trillium Health Summit Request for Proposal Announcements Attention State Funded Providers Providers Using Third-Party Billing Agencies Tailored Plan/Medicaid Direct Split Claims Attention Providers Using Provider Direct, Health Plan Billing Guide Change of Email Address for Provider Invoices New Functionality–EDI 277 Update to NCTracks: Re-verification Terminations Updated Provider Fact Sheets Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Roadmap2Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 350	06.04.2024
Authorizations and Claims submission for Tailored Plan launch on July 1, 2024
Network Communication Bulletin 349	05.24.2024
Year End Invoice Process Deadline
Network Communication Bulletin 348	05.21.2024
A Message from NCTracks Tailored Plan Provider Informational Sessions Trillium In-Person Town Hall Opportunities IDD Providers: National Core Indicators™ State of the Workforce Survey Available Take Pride in Your Health Trillium Health Summit Eastern NC IDD Listening Sessions for Families Attention State Funded Providers Providers Using Third-Party Billing Agencies Split Claims Protocol Attention Providers Using Provider Direct Health Plan Billing Guide Change of Email Address for Provider Invoices New Functionality –EDI 277 Update to NCTracks: Re-verification Terminations Updated Provider Fact Sheets Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Roadmap2Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 347	05.10.2024
Tailored Plan Provider Informational Sessions The Importance of Person-Centered Partnering Mental Health is Health Take Pride in Your Health Trillium Health Summit Split Claims Protocol Attention Providers Using Provider Direct Health Plan Billing Guide Change of Email Address for Provider Invoices New Functionality –EDI 277 Tailored Plan Resources and Information Update to NCTracks: Re-verification Terminations Updated Provider Fact Sheets Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 346	05.01.2024
Tailored Plan Provider Informational Sessions Attention Providers Using Provider Direct Health Plan Billing Guide Change of Email Address for Provider Invoices New Functionality –EDI 277 New Tailored Plan Resources and Information North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet Update to NCTracks: Re-verification Terminations Updated Provider Fact Sheets Summer Food Assistance Program Lunch and Learn: Sun Bucks Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 345	04.26.2024
Health Plan Billing Guide Change of Email Address for Provider Invoices New Tailored Plan Resources and Information National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) Toolkit Overcoming Stigma through Language North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet 2024 Direct Support Professional Survey Live Now North Carolina Child Treatment Collaboration New Resources to Learn More About NC Medicaid’s Tailored Plans Update to NCTracks: Re-verification Terminations Important Email Addresses Update Updated Provider Fact Sheets Summer Food Assistance Program Lunch and Learn: Sun Bucks Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 344	04.24.2024
Providers Interested in Traumatic Brain Injury (TBI) Waiver Services
Network Communication Bulletin 343	04.19.2024
Change of Email Address for Provider Invoices North Carolina’s Transition of 1915(b)(3) Benefits to 1915(i) Fact Sheet 2024 Direct Support Professional Survey Live Now North Carolina Child Treatment Collaboration New Resources to Learn More About NC Medicaid’s Tailored Plans Update to NCTracks: Re-verification Terminations Important Email Addresses Update Launch of Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans Updated Provider Fact Sheets Summer Food Assistance Program Lunch and Learn: Sun Bucks, Certified Older Adult Peer Specialist Training Registration Open Native American Health Summit in April Tobacco-Related Policy Requirements Unlicensed Alternative Family Living and Overnight Respite Requests Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 342	04.17.2024
2024 Direct Support Professional Survey Live Now North Carolina Child Treatment Collaboration New Resources to Learn More About NC Medicaid’s Tailored Plans Update to NCTracks: Re-verification Terminations Important Email Addresses Update Launch of Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans Updated Provider Fact Sheets Summer Food Assistance Program Lunch and Learn: Sun Bucks Certified Older Adult Peer Specialist Training Registration Open Healthy Opportunities Pilots Celebrate Two-Year Anniversary Native American Health Summit in April Tobacco-Related Policy Requirements, Provider Trainings Available Unlicensed Alternative Family Living and Overnight Respite Requests Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 341	04.10.2024
Important Email Addresses Update, Tailored Plan Launch, Updated Provider Fact Sheets Summer Food Assistance Program Lunch and Learn: Sun Bucks Certified Older Adult Peer Specialist Training Registration Open Healthy Opportunities Pilots Celebrate Two-Year Anniversary Tips for Filing Electronic Claims, Native American Health Summit in April New Inclusion Connects Initiative to Further Support People with Intellectual and Developmental Disabilities Tobacco-Related Policy Requirements Provider Trainings Available Unlicensed Alternative Family Living and Overnight Respite Requests North Carolina Incident Response Improvement System Alerts NC-SNAP Submissions Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2Ready Disaster Planning Quest Analytics BetterDoctor Provider Outreach Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 340	03.29.2024
Important Email Addresses Update Side by Side with DMH/DD/SUS Monthly Webinar Reentry Simulation Halifax County April 2, 2024 Tips for Filing Electronic Claims New Inclusion Connects Initiative to Further Support People with Intellectual and Developmental Disabilities Tobacco-Related Policy Requirements Provider Trainings Available Unlicensed Alternative Family Living and Overnight Respite Requests North Carolina Incident Response Improvement System Alerts NC-SNAP Submissions Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment Roadmap2 Ready Disaster Planning Low Income Energy Assistance Program Quest Analytics BetterDoctor Provider Outreach Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 339	03.12.2024
Unlicensed Alternative Family Living and Overnight Respite Requests North Carolina Incident Response Improvement System Alerts NC-SNAP Submissions Community Crisis Intervention Training Proposed Medicaid Clinical Coverage Policies-Open for Review and Comment NC DHHS and NC Council of Developmental Disabilities Screening of Unmet: North Carolina’s Disability Crisis Roadmap2 Ready Disaster Planning Low Income Energy Assistance Program Quest Analytics BetterDoctor Provider Outreach Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 338	02.28.2024
Registry of Unmet Needs Communication Relative/Legal Guardian as Direct Support Employee Consolidation Questions & Answers Dashboard NC DHHS Releases Draft Olmstead Plan Public Comment Open NC Launches Additional Phone Support for People Experiencing Mental Illness or Substance Use Disorder Featured Cultural Competency Diversity, Equity and Inclusion and Bias Trainings NC Department of Health and Human Services Hot Topics NC Medicaid Webinars and Provider Fact Sheet Roadmap2Ready Disaster Planning Low Income Energy Assistance Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 337	02.07.2024
Registry of Unmet Needs Communication Relative/Legal Guardian as Direct Support Employee Consolidation Questions & Answers Dashboard Providers Office Hours NC Quality of Care Fact Sheets NC Medicaid Announces Guidance on Sunsetting of Innovations Waiver and TBI Appendix K Flexibilities NC Medicaid Bulletin and NCTracks Newsletter Executive Order from Governor Cooper Improving Re-Entry Programs Tenancy Support Training Series Roadmap2 Ready Disaster Planning African American Health Summit Low-Income Energy Assistance Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 336	01.16.2024
Person-Centered Responsibility Consolidation Questions & Answers Dashboard LME/MCO Consolidation Fact Sheets The Center for Medicare and Medicaid Services to Continue Certain Appendix K Flexibilities Verification of Relative/Legal Guardian as Direct Support Employee NC Department of Health and Human Services Hot Topics African American Health Summit New Exclusion Sanction Questions to be Added to Applications for Enrollment Provider Recruitment Opportunity 1915(i) Services New 1915(i) Service Changes Training Low Income Energy Assistance Program NC Child Treatment Program Spring 2024 Learning Collaborative Applications Health Disparities Training Register for the Next Reentry Simulation Person-Centered Thinking Training NC IDD Health ECHO For Primary Care Providers Quest Analytics BetterDoctor Provider Outreach Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 335	01.05.2024
NC Medicaid Providing Free Consolidation Questions & Answers Dashboard Printed Educational Materials The Center for Medicare and Medicaid Services to Continue Certain Appendix K Flexibilities African American Health Summit Tailored Care Management Annual Refresher Training – Electives New Exclusion Sanction Questions to be Added to Applications for Enrollment Provider Recruitment Opportunity 1915(i) Services New 1915(i) Service Changes Training State Opioid Response: State Funded Members Health Plan Enrollment Options New Trillium State Opioid Response (SOR) Provider Training Coming Low Income Energy Assistance Program Fetal Alcohol Spectrum Disorder Training Series Health Disparities Training Register for the Next Reentry Simulation NC Medicaid to Extend Appendix K Temporary Flexibilities Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Need to Report Fraud, Waste, and Abuse?

Network Communication Bulletin 334	12.29.2023
Behavioral Health Fee Schedule Release Communication
Network Consolidation Communication 001	12.21.2023
Consolidation and Legacy Entity Provider Claims
Network Communication Bulletin 333	12.19.2023
Update: Innovations Direct Care Workers Rate Increase New Exclusion Sanction Questions to be Added to Applications for Enrollment Provider Recruitment Opportunity 1915(i) Services New 1915(i) Service Changes Training, State Opioid Response: State Funded Members Health Plan Enrollment Options New Trillium State Opioid Response (SOR) Provider Training Coming NCTracks Call Center Closed for Holidays Low Income Energy Assistance Program Fetal Alcohol Spectrum Disorder Training Series Health Disparities Training Important Information Regarding the 2023-2024 National Core Indicators Survey Register for the Next Reentry Simulation NC Medicaid to Extend Appendix K Temporary Flexibilities Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 332	12.15.2023
Innovations Doctor Care Workers Rate Increase New Exclusion Sanction Questions to be Added to Applications for Enrollment Provider Recruitment Opportunity 1915(i) Services New 1915(i) Service Changes Training State Opioid Response: State Funded Members Health Plan Enrollment Options Trillium Forensic Evaluator Training Revised New Trillium State Opioid Response (SOR) Provider Training Coming Soon in 2024 NCTracks Call Center Closed for Holidays Provider Name on Re-Verification Applications Low Income Energy Assistance Program NCDHHS Secretary Kody Kinsley Provides Medicaid Expansion Update Fetal Alcohol Spectrum Disorder Training Series Criminal Disclosure Compliance Health Disparities Training Important Information Regarding the 2023-2024 National Core Indicators Survey Register for the Next Reentry Simulation NC Medicaid to Extend Appendix K Temporary Flexibilities until February 29 Quest Analytics BetterDoctor Provider Outreach, Valued Providers Seal Program Long Term Services and Supports Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 331	12.12.2023
NCTracks Call Center Closed for Holidays NC Medicaid Innovations Waiver Provider Rate Increase Upcoming Rate Changes Provider Name on Re-Verification Applications Low Income Energy Assistance Program Crisis Resources 988 Suicide & Crisis Lifeline New 988 Resources New Initiative Provides Payment to Support Relatives Behavioral Health Reimbursement Rates Increased for the First Time in a Decade NCDHHS Secretary Kody Kinsley Provides Medicaid Expansion Update Trillium Forensic Evaluator Training Revised Fetal Alcohol Spectrum Disorder Training Series HOP Training Recordings Available Criminal Disclosure Compliance Health Disparities Training Important Information Regarding the 2023-2024 National Core Indicators Survey Register for the Next Reentry Simulation NC Medicaid to Extend Appendix K Temporary Flexibilities Tailored Plan and Medicaid Direct Trainings Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 330	12.01.2023
NC Medicaid Division of Health Benefits Announcement NC Medicaid Requires Prescriptions to be Ordered by Medicaid Enrolled Providers Standard Plans Add New Mid-Level Substance Use Treatment Services Provider and Member Flexibilities for NC Medicaid Expansion Launch Important Information Regarding the 2023-2024 National Core Indicators Survey Save the Date: Reentry Simulation Side by Side with DMH/DD/SUS Monthly Webinars Fetal Alcohol Spectrum Disorder Training Series NC Medicaid to Extend Appendix K Temporary Flexibilities Tailored Plan and Medicaid Direct Trainings New Claims Request/Inquiry Process Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction Invite to HOP Care Manager Trainings Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 329	11.15.2023
Trillium Stakeholder 2023 Survey NC Medicaid to Extend Appendix K Temporary Flexibilities NCDHHS Awards Contract for Pharmacy Benefits Management Solution National Native American Heritage Month Trainings Side by Side with DMH/DD/SUS Monthly Webinar Opportunity for Emergency Department Providers in North Carolina Tailored Plan and Medicaid Direct Trainings New Claims Request/Inquiry Process Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction Invite to HOP Care Manager Trainings Implementation Science 101 Learning Session: Working with Children with Complex Needs Crisis De-Escalation Training for Providers Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 328	11.03.2023
MEDICAID TRANSFORMATION UPDATE: Side by Side with DMH/DD/SUS State Health Improvement Plan Updated
Network Communication Bulletin 327	10.31.2023
New Claims Request/Inquiry Process, Important Claims Information Division of Vocational Rehabilitation Services (DVRS) Benefits Counseling Sponsored Training Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction Invite to HOP Care Manager Trainings Implementation Science 101 Learning Session: Working with Children with Complex Needs Crisis De-Escalation Training for Providers Quest Analytics BetterDoctor Provider Outreach Valued Providers Seal Program Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 326	10.23.2023
Hispanic Summit Opioid Training Toolkit Webinar Stigma in the LGBTQIA+ Population and Substance Use Disorder DVRS sponsored Benefits Counseling Training Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction Invite to HOP Care Manager Trainings Implementation Science 101 Learning Session: Working with Children with Complex Needs Crisis De-Escalation Training for Providers Quest Analytics BetterDoctor Provider Outreach Important Claims Information Valued Providers Seal Program, Long Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 325	10.16.2023
Provider Direct Update Provider Training Announcement Clinical Coverage Policy 8A-9 Opioid Treatment Program UPDATE Provider RFA Opportunity: Partnerships in Overdose Prevention and Harm Reduction New NC Medicaid Dashboard – Innovations Waiver Waitlist Invite to HOP Care Manager Trainings, Perceptions of Care – A Big Thank You New Monthly Webinar: Side by Side with DMH/DD/SUS Implementation Science 101 Learning Session: Working with Children with Complex Needs Crisis De-Escalation Training for Providers Fetal Alcohol Spectrum Disorder Training Series Part 2 Quest Analytics BetterDoctor Provider Outreach Important Claims Information Hispanic Summit Valued Providers Seal Program Long Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 324	10.11.2023
CORONAVIRUS: Special Bulletin COVID-19 #270: Clinical Policy Flexibilities Ending on Nov. 11, 2023
Network Communication Bulletin 323	10.05.2023
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update
Network Communication Bulletin 322	10.04.2023
TCM Provider Meeting Diabetes, Lipids, Metabolic Syndrome and Antipsychotics Initiation and Continuation of Medication for Attention Deficit Disorder
Network Communication Bulletin 321	09.29.2023
Support Intensity Scale Advanced Questions 1915(i) Clinical Coverage Policy Update National Disability Employment Awareness: Provider Training (IPS 101) & Member Training (Employment Workshop) Fetal Alcohol Spectrum Disorder Training Series Part 2 Tailored Care Management Learning Collaborative: Your Feedback Requested Time Limit Override Updates Coming to NCTRACKS Quest Analytics BetterDoctor Provider Outreach Important Claims Information Hispanic Summit Valued Providers Seal Program Victory Junction Events in the Fall Long-Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 320	09.26.2023
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update
Network Communication Bulletin 319	09.20.2023
New Side by Side with DMH/DD/SUS Webinar
Network Communication Bulletin 318	09.15.2023
Provider Reverification Reminders Time Limit Override Updates Coming to NCTRACKS Provider Direct Update 2 Weeks Left to Complete the Perceptions of Care Surveys!! Iris Alerts Quest Analytics BetterDoctor Provider Outreach Important Claims Information Delay in Training on Person-Centered Planning September Re-Entry Simulation Event Hispanic Summit Fetal Alcohol Spectrum Disorder Training Series Valued Providers Seal Program Victory Junction Events in the Fall Community Inclusion Trainings Long Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Clinical Coverage Policies Posted for Public Comment Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 317	09.05.2023
NCCDD Releases New RFA for Community Living Mini-Grants
Network Communication Bulletin 316	09.01.2023
Quest Analytics BetterDoctor Provider Outreach Important Claims Information Delay in Training on Person-Centered Planning Provider Direct Update September Re-Entry Simulation Event Question, Persuade, and Refer (QPR) Training Fetal Alcohol Spectrum Disorder Training Series New! Trillium’s Provider Insider Newsletter! Important Information Regarding the 2023 Perceptions of Care Surveys Valued Providers Seal Program Victory Junction Events in the Fall Community Inclusion Trainings Long Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Clinical Coverage Policies Posted for Public Comment Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 315	08.25.2023
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update
Network Communication Bulletin 314	08.15.2023
Quest Analytics BetterDoctor Provider Outreach Provider Direct Update New Email to Use for Requests to Affiliate Forms Free Verbal Intervention Crisis De-Escalation Training Opportunity New! Trillium’s Provider Insider Newsletter! Important Information Regarding the 2023 Perceptions of Care Surveys Please Complete: Needs Assessment Survey for IDD Residential Providers Valued Providers Seal Program Victory Junction Events in the Fall Community Inclusion Trainings Long Term Services and Supports Stakeholder Notice of Proposed SUD Waiver Extension & Comment Period Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Clinical Coverage Policies Posted for Public Comment Disaster Planning Need to Report Fraud Waste, and Abuse?
Network Communication Bulletin 313	07.31.2023
Safeguarding PHI through Email 90-Day Limit on Future Enrollment Dates Coming to NCTracks Applications Tailored Plan Provider Training Announcement Important Information Regarding the 2023 Perceptions of Care Surveys Re-Entry Simulation Event Please Complete-Needs Assessment Survey for IDD Residential Providers Silent No More: Addressing the Mental Health & Opioid Crises in the LEP Ethnic, and BIPOC Communities The International Day for the Remembrance of the Slave Trade and its Abolition Victory Junction Events in the Fall Behavioral Health Screening Programs Offered to Trillium’s Network Providers Community Inclusion Trainings Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Claims Updates: Ordering, Prescribing, Referring…and National Drug Code Public Comment Period Open- State Funded Service Definitions Quest Analytics BetterDoctor Provider Outreach Clinical Coverage Policies Posted for Public Comment Fall Application Open! Virtual Coach: HealthMatters Program Current Behavioral Health Needs Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 312	07.17.2023
All Provider Training: Early Periodic Screening Diagnosis and Treatment, Claims- Timely Filing Clarification
Network Communication Bulletin 311	07.14.2023
Provider Directory Helpful Information Re-Entry Simulation Event Youth and Adult Mental Health First Aid Training A New Benefit Plan is Now Posted PLEASE COMPLETE-Needs Assessment Survey for IDD Residential Providers Victory Junction Events in the Fall Behavioral Health Screening Programs Offered to Trillium’s Network Providers Trauma and Resilience Training Check-write Fiscal Year Community Inclusion Trainings Long Term Services and Supports Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Claims Updates Quest Analytics BetterDoctor Provider Outreach Public Comment Period Open- State Funded Service Definitions Posted For 30 Day Public Comment: § 1915 (c) NC Innovation Waiver Clinical Coverage Policies Posted for Public Comment FALL APPLICATION OPEN! Virtual Coach: HealthMatters Program Current Behavioral Health Needs, Parents as Collaborative Leaders (PACL) Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 310	07.05.2023
MEDICAID TRANSFORMATION UPDATE: Provider Resources
Network Communication Bulletin 309	06.30.2023
MEDICAID TRANSFORMATION UPDATE: Provider Reverification Process Provider Enrollment Fee Changes New Abortion Requirements Medicaid Managed Care Updates
Network Communication Bulletin 308	06.30.2023
National Disability Independence Day Checkwrite Fiscal Year Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan Contracting Reminder Community Inclusion Trainings Free Training-Integrating Behavioral Health into Practice to Promote Health Equity Building Safety & Trust: Supporting Youth with Diverse SOGIE Training Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Claims Updates: Ordering, Prescribing, Referring…and National Drug Code Quest Analytics BetterDoctor Provider Outreach Clinical Coverage Policies Posted for Public Comment Fall Application Open! Virtual Coach: HealthMatters Program Current Behavioral Health Needs Parents as Collaborative Leaders (PACL) Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 307	06.15.2023
Community Inclusion Trainings Free Training- Integrating Behavioral Health into Practice to Promote Health Equity NC Medicaid and State-Funded Stakeholder Engagement Invitation for Proposed Clinical Coverage Policy Medically Monitored Intensive Inpatient Services (ASAM 3.7) Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Claims Updates: Ordering, Prescribing, Referring…and National Drug Code Trillium Provider Directory Update Appendix K: Public Health Emergency Update Information Regarding Highest Level of Education Verification on Applications for Re-verification Enrollment, and Re-enrollment for Individual Providers Peer Warm Line RFA Quest Analytics BetterDoctor Provider Outreach CCP Public Comment Period Open (Termination of IDD Targeted Case Management Ending of Prior Approval for Imaging Services) FALL APPLICATION OPEN! Virtual Coach: HealthMatters Program Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2022 Available NC Youth and Family Voices Amplified and Upcoming Trainings Current Behavioral Health Needs Parents as Collaborative Leaders (PACL) Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 306	06.08.2023
MEDICAID TRANSFORMATION UPDATE: Provider Feedback Needed to Inform Design of New Provider Data Management / Credentialing Verification
Network Communication Bulletin 305	06.06.2023
Annual Provider Training Needs Assessment EXTENDED-Now Available Through June 16, 2023
Network Communication Bulletin 304	06.05.2023
MEDICAID TRANSFORMATION UPDATE: Ending Clinical Policy Flexibilities Associated with the Federal Public Health Emergency Finalized State-Funded Outpatient Behavioral Health Services Clinical Coverage Policy
Network Communication Bulletin 303	05.30.2023
Open Enrollment: Residential Therapeutic Care for Transgender/Gender Diverse Youth Claims Update Trillium Provider Directory Update CWCN Spring Provider training Flyer Appendix K: Public Health Emergency Update Information Regarding Highest Level of Education Verification on Applications for Re-verification, Enrollment, and Re-enrollment for Individual Providers Peer Warm Line RFA Quest Analytics BetterDoctor Provider Outreach IDEA Seminar Series: We're Still Here - Trauma-Informed Care for Native American Populations CCP Public Comment Period Open (Termination of IDD Targeted Case Management, Ending of Prior Approval for Imaging Services) Fall Application Open! Virtual Coach: HealthMatters Program Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2022 Available NC Youth and Family Voices Amplified and Upcoming Trainings Annual Provider Training Needs Assessment Current Behavioral Health Needs State-funded Comprehensive Case Management (CCM) Request for Proposal (RFP) Parents as Collaborative Leaders (PACL) Training Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 302	05.17.2023
Learning Session Children with Complex Needs
Network Communication Bulletin 301	05.15.2023
Appendix K: Public Health Emergency Update Quest Analytics BetterDoctor Provider Outreach Providers Reverification and Billing Modifications Reminders CCP Public Comment Period Open Relocation of the Trillium Provider Manuals Fall Application OPEN! Virtual Coach: HealthMatters Program Ending of Prior Approval for Imaging Services, Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2022 Available NC Youth and Family Voices Amplified and Upcoming Trainings Annual Provider Training Needs Assessment Current Behavioral Health Needs State-funded Comprehensive Case Management (CCM) Request for Proposal (RFP) State Funded Assertive Engagement Service Definition (JCB 453) Person Centered Thinking 12 Hour Training Out of State Providers- Submission Address for Paper Claims Parents as Collaborative Leaders (PACL) Training Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 300	05.08.2023
MEDICAID TRANSFORMATION UPDATE: Provider Reverification and Billing Modifications
Network Communication Bulletin 299	05.05.2023
Quest Analytics BetterDoctors Provider Ourteach Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2022 Available NC Youth and Family Voices Amplified and Upcoming Trainings Annual Provider Training Needs Assessment Current Behavioral Health Needs State-funded Comprehensive Case Management (CCM) Request for Proposal (RFP) IRIS Alerts State-Funded Assertive Engagement Service Definition (JCB 453) Person-Centered Thinking 12-Hour Training Clarification of Individual Placement and Support Services Billing in Conjunction with Division of Vocational Rehabilitation Services Milestones (JCB #455), Out of State Providers - Submission Address for Paper Claims Free Crisis Intervention Training Opportunity for Children & Youth Providers! Parents as Collaborative Leaders (PACL) Training Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 298	05.04.2023
Temporary Rate Increase for specific State-Funded Services
Network Communication Bulletin 297	04.28.2023
MEDICAID TRANSFORMATION UPDATE: Supervision Requirements for BCBAs Overpayment Recoveries Clinical Trials and Patient Costs
Network Communication Bulletin 296	04.24.2023
MEDICAID TRANSFORMATION UPDATE: Update on PCP Training for Providers NC Medicaid Managed Care Provider Update Provider reverification Implementation of Tailored Plans Upcoming Key Milestone Dates for NC Medicaid Managed Care Provider Playbook update NC Health Choice move to Medicaid Billing Requirement Modifications Effective May 12 Keep NCTracks Provider Records Provider Ombudsman Help Center Available for Providers to Find Information NC Medicaid Managed Care Webinars
Network Communication Bulletin 295	04.24.2023
Community Inclusion Training Updates on Competitive Integrated Employment and Continuation of New Admissions to Adult Day Vocational Programs ABA (AKA RBBHT) - The Good, The Bad, and The Progress Public Comment Period OPEN for Clinical Coverage Policies (3H-1-Home Infusion Therapy/8H-6-Community Transitions) Out-of-State Providers- Submission Address for Paper Claims Free Crisis Intervention Training Opportunity for Children & Youth Providers! Parents as Collaborative Leaders (PACL) Training Public Comment Period Open for State Funded Service Definition – Respite EVV Soft Launch Schedule/Updates Upcoming Assistive Technology Pop-Up Events Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 294	04.12.2023
Attention Out of State Providers- Submission Address for Paper Claims Free Crisis Intervention Training Opportunity for Children & Youth Providers! Parents as Collaborative Leaders (PACL) Training Public Comment Period Open for State Funded Service Definition – Respite EVV Soft Launch Schedule/Updates Upcoming Assistive Technology Pop-Up Events Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 293	04.03.2023
Electronic Visit Verification for Home Health Services: Revised Implementation Dates, Updates to Skilled Nursing Facility Provider Assessment Rates Clarification of NC Medicaid's Institutions of Mental Disease Payment Policy (JCB#451)
Network Communication Bulletin 292	03.31.2023
Tobacco-Free Policy Requirement Effective April 1, 2024 Public Comment Period Open for State Funded Service Definition – Respite Clinical Coverage Policy 11B-9 (Thymus Tissue Transplantation) Open for Public Comment Splitting Claims for Medicaid Direct Implementation EVV Soft Launch Schedule/Updates Upcoming Assistive Technology Pop Up Events Victory Junction Spring Dates! Disaster Planning Need to Report Fraud, Waste, and Abuse
Network Communication Bulletin 291	03.23.2023
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed care Provider Update Implementation of Tailored Plans Playbook update Provider reverification NC Health Choice move to Medicaid NCTracks Provider records
Network Communication Bulletin 290	03.15.2023
NC Health Choice Integrating into NC Medicaid EVV Soft Launch Schedule/Updates Provider Reverification Process Update Upcoming Assistive Technology Pop Up Events Parents as Collaborative Leaders (PACL) Training Recruitment Opportunity Announcements Open Enrollment for Child Treatment Providers RFI: Trillium Juvenile Justice Psychological Assessment and Evaluation Network Open Enrollment Announcement: Respite Victory Junction Spring Dates! Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 289	03.07.2023
Policy Update for Behavioral Health Providers Effective February 15, 2023 Proposed Medicaid and NC Health Choice Policies -Open for Public Comment
Network Communication Bulletin 288	03.02.2023
Mobile Crisis Management Technical Assistance Stakeholder Engagement Invitation Building Bridges Initiative North Carolina Learning Collaborative
Network Communication Bulletin 287	03.01.2023
MEDICAID TRANSFORMATION UPDATE: Joint DMHDDSAS and DHB (NC Medicaid) Provider Webinar
Network Communication Bulletin 286	02.27.2023
Provider Enrollment File Adjudication Enhancements Psych Rehab Hospital Reimbursement Paper Claims JCB#443 - Mobile Crisis Management State Plan and Clinical Coverage Policy Update NC EVV Home Health Stakeholder Meeting Information (New Link) Upcoming Assistive Technology Pop Up Events Parents as Collaborative Leaders (PACL) Training Recruitment Opportunity Announcements: Open Enrollment for Child Treatment Providers Opioid Remediation Programs Request for Funding RFI: Trillium Juvenile Justice Psychological Assessment and Evaluation Network Open Enrollment Announcement: Respite Victory Junction Spring Dates!, Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 285	02.20.2023
NC TRACKS Provider Training Opportunities Free Webinar! Tailored Plans Explained: What You Need to Know Learning Collaborative in Cognitive Processing Therapy (CPT) - Help with Recruitment
Network Communication Bulletin 284	02.15.2023
Medicaid Managed Care Fireside Chat: Tailored Plan 101: Ready, Set, Launch Series
Network Communication Bulletin 283	02.15.2023
State Opioid Response III Webinar Cost-Sharing Implications of NC Health Choice Move to Medicaid New ICD-10-CM & ICD-10-PCS Codes CCME’s 2023 Quality Forum Webinars (Save the Date Notification) Community Partners Webinar featuring updates from NC Medicaid Medicaid Clinical Coverage Policy Posting 45-day Public Comment Notice (Clinical Coverage Policy 8A-7 Ambulatory Withdrawal Management (WM) without Extended On-Site Monitoring and Clinical Coverage Policy 8A-8 Ambulatory Withdrawal Management (WM) with Extended On-Site Monitoring) Voluntary Reverification Coming Soon for Some Providers, Parents as Collaborative Leaders (PACL) Training DHHS Person Centered Planning Training Recruitment Opportunity Announcements: Open Enrollment for Child Treatment Providers Opioid Remediation Programs Request for Funding, RFI: Trillium Juvenile Justice Psychological Assessment and Evaluation Network Open Enrollment Announcement: Respite Victory Junction Spring Dates! Disaster Planning, Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 282	02.08.2023
Provider Tailored Plan Training Update
Network Communication Bulletin 281	02.06.2023
MEDICAID TRANSFORMATION UPDATE: Tailored Care Management Capacity Building Funds Guidance Released NC Medicaid Managed Care Webinar- Tailored Plans Explained: What You Need to Know
Network Communication Bulletin 280	01.30.2023
MEDICAID TRANSFORMATION UPDATE: February 2023 Provider Training Schedule Now Available Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update SAIOP
Network Communication Bulletin 279	01.27.2023
Providers-When Calling Trillium CCME’s 2023 Quality Forum Webinars (Save the Date Notification) Community Partners Webinar featuring updates from NC Medicaid Medicaid Clinical Coverage Policy Posting 45-day Public Comment Notice (Clinical Coverage Policy 8A-7 Ambulatory Withdrawal Management (WM) without Extended On-Site Monitoring and Clinical Coverage Policy 8A-8 Ambulatory Withdrawal Management (WM) with Extended On-Site Monitoring) Individual Placement & Support Voluntary Reverification Coming Soon for Some Providers Parents as Collaborative Leaders (PACL) Training Adolescent SUD Stakeholder Engagement – Treatment Providers Quest Analytics BetterDoctor Provider Outreach DHHS Person-Centered Planning Training IMPORTANT Information Regarding the 2022-23 National Core Indicators Surveys HealthConnex (ADT)… “What Does Law Mandate?” Recruitment Opportunity Announcements: Open Enrollment for Child Treatment Providers Office-Based Opioid Treatment (OBOT) Opioid Remediation Programs Request for Funding RFI: Pitt County Juvenile Detention Substance Use Services RFI: Trillium Juvenile Justice Psychological Assessment and Evaluation Network RFP: Outpatient Opioid Treatment Program (OTP)-Onslow County Open Enrollment Announcement: Respite Victory Junction Spring Dates! Disaster Planning Tips for Reducing Provider Abrasion Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 278	01.20.2023
State Funded Clinical Coverage Policy Assertive Engagement (AE) and State Funded Clinical Coverage Policy Comprehensive Case Management Opioid Remediation Programs Requests for Funding
Network Communication Bulletin 277	01.13.2023
Voluntary Reverification Coming Soon for Some Providers Parents as Collaborative Leaders (PACL) Training, Adolescent SUD Stakeholder Engagement – Treatment Providers, Quest Analytics BetterDoctor Provider Outreach DHHS Person-Centered Planning Training IMPORTANT Information Regarding the 2022-23 National Core Indicators Surveys Unlicensed Alternative Family Living (UAFL) Update HealthConnex (ADT)… “What Does Law Mandate?” Recruitment Opportunity Announcements: Office-Based Opioid Treatment (OBOT) RFI: Pitt County Juvenile Detention Substance Use Services RFP: Outpatient Opioid Treatment Program (OTP)-Onslow County Open Enrollment Announcement Victory Junction Spring Dates! Disaster Planning Tips for Reducing Provider Abrasion Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 276	01.11.2023
MEDICAID TRANSFORMATION UPDATE: Tips for Reducing Provider Abrasion
Network Communication Bulletin 275	01.10.2023
MEDICAID TRANSFORMATION UPDATE: Provider Data Management / Credentialing Verification Organization Solution Coming in 2024 DMH/DD/SAS Community Engagement
Network Communication Bulletin 274	01.04.2023
MEDICAID TRANSFORMATION UPDATE: Joint DMHDDSAS/DHB Provider Webinar Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update

Network Communication Bulletin 273	12.30.2022
Diabetes, Lipids, Metabolic Syndrome and Antipsychotics Initiation and Continuation of Medication for Attention Deficit Disorder Special Invitation Training Update Open Comment Period for CCP 8C Guidance for Disclosing Confidential Medical Information Quest Analytics BetterDoctor Provider Outreach DHHS Person-Centered Planning Training IMPORTANT Information Regarding the 2022-23 National Core Indicators Surveys Unlicensed Alternative Family Living (UAFL) Update Building Bridges Initiative Trillium and Carolina Complete Health Information Session, HealthConnex (ADT)… “What Does Law Mandate?” Recruitment Opportunity Announcements: Office-Based Opioid Treatment (OBOT) RFI: Pitt County Juvenile Detention Substance Use Services RFP: Outpatient Opiod Treatment Program (OTP)-Onslow County Open Enrollment Announcement IRIS Alerts Victory Junction Spring Dates! Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 272	12.19.2022
MEDICAID TRANSFORMATION UPDATE: Provider and Tailored Plan Contract Deadlines for Inclusion in Beneficiary Choice Period and Auto-Assignment
Network Communication Bulletin 271	12.16.2022
Clinical Communications Update Diabetes, lipids, metabolic syndrome and antipsychotics Initiation and continuation of medication for Attention Deficit Disorder
Network Communication Bulletin 270	12.15.2022
Important UAFL Update, Building Bridges Initiative Trillium and Carolina Complete Health Information Session Important Updates – HealthConnex (ADT)… “What Does Law Mandate?” Recruitment Opportunity Announcement: Office-Based Opioid Treatment (OBOT) Open Enrollment Announcement Clinical Coverage Policy (CCP) 8H-2 Individual Placement and Support (IPS) Policy Posting December 2022 NC TRACKS Provider Training Schedule Now Available IRIS Alerts Parents as Collaborative Leaders Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 269	12.08.2022
MEDICAID TRANSFORMATION UPDATE: Addition of Categorical Risk Level to Provider Taxonomies and Records
Network Communication Bulletin 268	12.02.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Care Management (TCM) \| December 2022 Educational Offerings Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update NC Medicaid Begins Tailored Care Management Dec. 1, 2022
Network Communication Bulletin 267	12.02.2022
NC Child and Family Improvement Initiative Updated
Network Communication Bulletin 266	12.01.2022
Important Reminders Regarding Protecting PHI Information Open Enrollment Announcement December 2022 NC TRACKS Provider Training Schedule Public Comments Open for Draft CCP 2A-1- Acute Inpatient Update: State-Funded I/DD & TBI Residential and Community-Based Day Services and the Due Date and Process for Submitting a Grandfathering Request (JCB #438) IRIS Alerts Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 265	11.17.2022
MEDICAID TRANSFORMATION UPDATE: Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management
Network Communication Bulletin 264	11.16.2022
MEDICAID TRANSFORMATION UPDATE: Mental Health Town Hall Meeting Improving Placement Outcomes for Children and Adolescents with Problematic Sexual Behaviors
Network Communication Bulletin 263	11.16.2022
Clarification on the use of 1915 (b)(3) Respite (JCB#437), Tailored Care Management Implements Temporary Flexibilities and Program Changes
Network Communication Bulletin 262	11.14.2022
Public Comments Open for Draft CCP 2A-1- Acute Inpatient IRIS Alerts Access to Trillium’s Provider Direct Application-Security Update Transitions to Community Living-Support Group for People with Mental Health Challenges Reminder to submit Practitioner License Updates to NC Tracks Deaf and Hard of Hearing Services and Supports-Medicaid Communication Access Service Training Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 261	11.09.2022
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Webinar: Tailored Care Management for Children and Youth Served by the Child Welfare System
Network Communication Bulletin 260	11.07.2022
MEDICAID TRANSFORMATION UPDATE: Update: North Carolina Standard Plan and Tailored Plan Tobacco-Free Policy Requirements Notice to Class of Proposed Settlement of Franklin v. Kinsley
Network Communication Bulletin 259	11.01.2022
MEDICAID TRANSFORMATION UPDATE: NCDHHS Delays Medicaid Managed Care Tailored Plans
Network Communication Bulletin 258	10.31.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Care Management for Medicaid Direct to Soft launch December 1, 2022 Mental Health Issues Facing North Carolina- Town Hall Meeting
Network Communication Bulletin 257	10.31.2022
Reciprocity of Provider Training Across the State Deaf and Hard of Hearing Services and Supports-Medicaid Communication Access Service Training Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination User Access Control & Authentication for Provider Direct Free Fair Housing Training Webinars for ACTT, CST and TMS Providers Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Disaster Planning Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 256	10.20.2022
MEDICAID TRANSFORMATION UPDATE: Two NEW Tailored Plan Trainings NOW AVAILABLE
Network Communication Bulletin 255	10.14.2022
Organizational Provider Records without the Required Individual Provider Affiliation Risk Suspension/Termination Special Invitation! Become a Member of the Provider Council Medicaid Communication Access Service Training User Access Control & Authentication for Provider Direct Free Fair Housing Training Webinars for ACTT, CST and TMS Providers Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 254	10.10.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Plan Delay and Medicaid Direct Contract Roll Out
Network Communication Bulletin 253	10.04.2022
DMH/DD/SAS Community Engagement: Tailored Plan Update Joint DMH/DD/SAS and DHB Provider Webinar Belonging Inclusion in the Classroom and Community Webinar Tailored Plan 101: Ready, Set, Launch Series APNC's Fall Conference NC Suicide Prevention State Action Plan 2022 i2i Innovation Awards
Network Communication Bulletin 252	10.01.2022
NC Child and Family Improvement Initiative
Network Communication Bulletin 251	09.30.2022
NC Medicaid Tailored Plan Rollout North Carolina Suicide Prevention State Action Plan State-Funded Assertive Engagement Service Definition (JCB 433) Preparing for Tropical Storm Ian User Access Control & Authentication for Provider Direct Medicaid Transformation Non-Emergency Medical Transportation and Non-Emergency Ambulance Transportation Amended Clinical Coverage Policy Free Fair Housing Training Webinars for ACTT, CST and TMS Providers New State Funded Criteria Requirement-Income Verification Important Information Regarding the 2022 Perceptions of Care Surveys Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 250	09.19.2022
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update
Network Communication Bulletin 249	09.19.2022
Upcoming Clinical Coverage Policy Webinar-SACOT
Network Communication Bulletin 248	09.15.2022
User Access Control & Authentication for Provider Direct Medicaid Transformation: Non-Emergency Medical Transportation and Non-Emergency Ambulance Transportation Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update Promoting Community Inclusion: Consultation Sessions with NC Community-Based Providers 2022-2023 Amended Clinical Coverage Policy (8A-Mobile Crisis Mgmt.) Free Fair Housing Training Webinars for ACTT, CST and TMS Providers implementation Terms & Conditions for Provider Direct New State Funded Criteria Requirement-Income Verification Important Information Regarding the 2022 Perceptions of Care Surveys Parents as Collaborative Leaders Training 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 247	09.09.2022
ARPA Allocation Funds Information
Network Communication Bulletin 246	09.09.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Plan Eligibility and Enrollment Updates
Network Communication Bulletin 245	09.06.2022
MEDICAID TRANSFORMATION UPDATE: Provider Tailored Plan Trainings Update
Network Communication Bulletin 244	08.31.2022
MEDICAID TRANSFORMATION UPDATE: NC Medicaid i Option Community Transition Draft Policy Stakeholder Engagement Webinar
Network Communication Bulletin 243	08.31.2022
Resuming of Provider Monitoring by LME/MCOs (JCB430) NC TOPPS Compliance Update Behavioral Health and Intellectual/Developmental Disability Tailored Plan Tailored Care Management Provider Manual Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 242	08.29.2022
MEDICAID TRANSFORMATION UPDATE: Joint DMHDDSAS/DHB Provider Webinar
Network Communication Bulletin 241	08.29.2022
Amended Clinical Coverage Policy (8A-Mobile Crisis Mgmt) Free Fair Housing Training Webinars for ACTT CST and TMS Providers Special Fraud Alert: OIG Alerts Practitioners to Exercise Caution When Entering Into Arrangements with Purported Telemedicine Companies Provider Notification: Trillium Health Resources Would Like to Make You Aware New State Funded Criteria Requirement-Income Verification Behavioral Health Screening Programs Offered to Trillium’s Network Providers Important Information Regarding the 2022 Perceptions of Care Surveys Providing a Tobacco–Free Culture of Care Training is now available on the Provider My Learning Campus Open Enrollment Announcement Parents as Collaborative Leaders Training NC TOPPS Compliance Update NC TOPPS Training Now on the Learning Campus! 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 240	08.15.2022
Competitive Integrated Employment NC ABLE Accounts: Eligibility, Features, and Benefits Lunch & Learn Webinar
Network Communication Bulletin 239	08.12.2022
Opioid Treatment Programs (OTP) - Request for Temporary Waiver of 10A NCAC 27G.3604 (f)(1)(A)-(G) and (f)(3)(A) Special Bulletin COVID-19 #263: New NC Medicaid Webpage to Help Prepare for End of the Federal Public Health Emergency Pre-Assessment Survey for Upcoming Training Important Information Regarding the 2022 Perceptions of Care Surveys NC Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers NC Child and Family Improvement Initiative Formalizes a Statewide Network for Child Treatment Providers Providing a Tobacco – Free Culture of Care Training is now available on the Provider My Learning Campus Open Enrollment Announcement Parents as Collaborative Leaders Training, Save the Date Trillium Health Resources Presents Building Safety & Trust NC TOPPS Update, NC TOPPS Training Now on the Learning Campus! 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction, Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 238	08.11.2022
MEDICAID TRANSFORMATION UPDATE: Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management
Network Communication Bulletin 237	08.10.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Plan 101 Ready, Set, Launch Series
Network Communication Bulletin 236	08.09.2022
MEDICAID TRANSFORMATION UPDATE: Medicaid Transformation: Provider Tailored Plan Trainings Announcement Providing a Tobacco-Free Culture of Care Training is now available on the Provider My Learning Campus
Network Communication Bulletin 235	08.08.2022
MEDICAID TRANSFORMATION UPDATE: Pharmacy Point of Sale Process at Tailored Plan Launch Enhanced Medical Home Payments for Advanced Medical Homes Serving Members Eligible for Tailored Care Management Tobacco Free Training Opportunities You Quit, Two Quit: Helping Clients Become Tobacco-Free Before, During, and After Pregnancy Breathe Easy NC: Becoming Tobacco Free Intensive 1-Day Training Charlotte AHEC: Justice In the Air: Framing for Tobacco-Free Behavioral Health Initiatives
Network Communication Bulletin 234	07.29.2022
Provider Reverification Requirements to be Reinstated at End of Federal Health Emergency, Open Enrollment Announcement Parents as Collaborative Leaders Training, Save the Date…Trillium Health Resources Presents Building Safety & Trust Follow-up to Joint Communication Bulletin #J419 – Clarification Regarding Transitions to Community Living (TCL) Eligibility for Individuals with Co-Occurring Neurocognitive and/or Acquired Brain Injury Diagnoses Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available NC TOPPS Update NC TOPPS Training Now on the Learning Campus! 2022 NC SNAP Examiner's Certification Schedule Virtual Training Victory Junction, Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 23 3	07.19.2022
LME/MCO Joint Communication Bulletin: Extension of COVID-19 Flexibility for Opioid Treatment Programs (OTP) Take-Home Dosing Update (# J424)
Network Communication Bulletin 232	07.14.2022
Annual Provider Development Needs Assessment Tailored Plan Provider Manual JCB #J418 re: TCL IPS referrals (Clarification from DMHDDSAS) JCB-423 - Placement of Minors in Unlicensed Alternative Family Living Homes (UAFLs) Incident Reporting Physical Health Network Ending of NC State of Emergency Flexibilities for both Medicaid AND State Providers Individual Placement Support Training Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available NC TOPPS Update NC TOPPS Training Now on the Learning Campus! 2022 NC SNAP Examiner's Certification Schedule Virtual Training Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 231	07.13.2022
MEDICAID TRANSFORMATION UPDATE: Medicaid Transformation: Provider Tailored Plan Trainings Announcement
Network Communication Bulletin 230	07.07.2022
Special Bulletin COVID-19: Extension of COVID-19 Flexibility for Opioid Treatment Programs (OTP) Take-Home Dosing (J#422)
Network Communication Bulletin 229	07.06.2022
Special Bulletin COVID-19: Ending of NC State of Emergency Flexibilities for both Medicaid AND State Providers
Network Communication Bulletin 228	06.27.2022
MEDICAID TRANSFORMATION UPDATE: Medicaid Money Follow Person Roundtable - CAP/DA Waiver Amendment Posted for Public Comment
Network Communication Bulletin 227	06.29.2022
Reminder: As the Federal Public Health Emergency Ends Provider Reverification Requirements are Reinstated SPECIAL BULLETIN COVID-19 #251: Sun-setting of Temporary COVID-19 Flexibilities Tied to the NC State of Emergency Road Map to Ready- Disaster Preparedness Attention IDD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available
Network Communication Bulletin 226	06.27.2022
MEDICAID TRANSFORMATION UPDATE: State-Funded (Non-Medicaid) Providers Credentialing Update
Network Communication Bulletin 225	06.17.2022
MEDICAID TRANSFORMATION UPDATE: Special Bulletin COVID-19 #251: Sun-setting of Temporary COVID-19 Flexibilities Tied to the NC State of Emergency Additional Healthy Opportunities Services Now Available
Network Communication Bulletin 224	06.15.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Plan Contract Roll Out Stakeholder Engagement Behavioral Health Clinical Coverage Policy Update Home And Community-Based Services Validation Processes Update
Network Communication Bulletin 223	06.13.2022
MEDICAID TRANSFORMATION UPDATE: Tailored Plan Webinar 101 Series Special Bulletin COVID-19
Network Communication Bulletin 222	06.13.2022
Attention IDD Providers: National Core Indicators (NCI) Staff Stability Survey for 2021 Available Annual Provider Development Needs Assessment Medicaid Transformation Update Incident Reporting Physical Health Network Breathe Easy NC Becoming Tobacco-Free Clinically Managed Residential-Adult Stakeholders Session, Reminder: As the Federal Public Health Emergency Ends Provider Reverification Requirements are Reinstated NC TOPPS Update NC TOPPS Training Now on the Learning Campus! NC TRACKS Training for Providers 2022 NC SNAP Examiner's Certification Schedule Virtual Training Current Recruitment Opportunity to Provide Forensic Evaluations Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 221	06.09.2022
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update Prior Approval Requirements Resume for Children's Developmental Services Agency Providers
Network Communication Bulletin 220	05.27.2022
Benchmarks-Public/Private Behavioral Health Forum Public Comment for Strategic Housing Plan Physical Health Network Reminder: As the Federal Public Health Emergency Ends Provider Reverification Requirements are Reinstated Mental Health Developmental Disabilities and Substance Abuse Services Grant Opportunities NC TOPPS Update, NC TOPPS Training Now on the Learning Campus! NC TRACKS Training for Providers 2022 NC SNAP Examiner's Certification Schedule Virtual Training, Current Recruitment Opportunity to Provide Forensic Evaluations Disaster Planning NCDHHS Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities Request for Applications Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 219	05.18.2022
Rate Increases-Medicaid ILOS CLFS All State-funded IDD Residential services and State-Funded TBI Residential Rehab
Network Communication Bulletin 218	05.18.2022
Clarification of Transitions to Community Living In-Reach Function (JCB #415) Verifying Provider Information (NPI+Location Code) in NCTracks Shared/Split Evaluation and Management Visits Billing Requirement Modifications Due to COVID-19 to Expire IRIS Alert
Network Communication Bulletin 217	05.17.2022
Tailored Plan Contract Roll Out
Network Communication Bulletin 216	05.16.2022
Physical Health Network Reminder: As The Federal Public Health Emergency Ends, Provider Reverification Requirements are Reinstated Mental Health, Developmental Disabilities and Substance Abuse Services Grant Opportunities NCDHHS Joint Communication Bulletin # J410 NCDHHS Joint Communication Bulletin # J411 NCDHHS Joint Communication Bulletin # J412 NCDHHS Joint Communication Bulletin # J413 NCDHHS Joint Communication Bulletin # J414 NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff Update on HEALTHCONNEX (NCHIEA) NC TOPPS Update NC TOPPS & Training Now on the Learning Campus! NC TRACKS Training for Providers 2022 NC SNAP Examiner’s Certification Schedule Virtual Training Current Recruitment Opportunity to Provide Forensic Evaluations Disaster Planning NC DHHS Request for Applications for Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 215	04.29.2022
Physical Health Network NC DHHS is seeking to Amend Section 1115 Demonstration Waiver DHHS Joint Communication Bulletin # J410 Revisions to the State-Funded Community Living and Support (CLS) (I/DD & TBI) Service and Day Supports (DS) (I/DD & TBI) Service Definitions Joint Communication Bulletin #J411 Update to Home and Community-Based Services (HCBS) Validation Processes DHHS Joint Communication Bulletin #J412 Level of Care and Supporting Documentation During the COVID-19 State of Emergency NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff Update on HEALTHCONNEX (NCHIEA) NC TOPPS & Training Now on the Learning Campus! Open for Public Comment- Clinical Coverage Policy 8B-Inpatient Behavioral Health Services CCP 8D-5 Clinically Managed Residential Services-Medium Intensity Additional Proposed Clinical Coverage Policies with Open Comment Periods Adolescent Stakeholder Engagement NC TRACKS Training for Providers 2022 NC SNAP Examiner’s Certification Schedule Virtual Training Current Recruitment Opportunity to Provide Forensic Evaluations Disaster Planning NC DHHS Request for Applications for Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 214	04.14.2022
NAMI NC Would Like to Receive Input on a New Program for Professionals and Licensed Staff NCDHHS I/DD Competitive Integrated Employment UPDATE on HEALTHCONNEX (NCHIEA) NC TOPPS Training Now on the Learning Campus! What Providers Need to Know Before the Tailored Plan Launch Open for Public Comment - Clinical Coverage Policy 8B-Inpatient Behavioral Health Services CCP 8D-5 Clinically Managed Residential Services - Medium Intensity Additional Proposed Clinical Coverage Policies with Open Comment Periods Adolescent Stakeholder Engagement NC TRACKS Training for Providers State-Funded TBI Long Term Residential Rehabilitation Definition Update For Providers Recipients And Their Families- Webinars 2022 NC SNAP Examiner’s Certification Schedule Virtual Training Current Recruitment Opportunity to Provide Forensic Evaluations Incident Reporting Reminders Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 213	03.28.2022
Important Reminder for UAFL’s and/or Respite Requests Mobile Crisis Management Policy and the Acute Inpatient Hospital Policy (CCP Update from NC Medicaid) North Carolina Providers Council 2022 NC SNAP Examiner’s Certification Schedule Virtual Training Opportunity for Providers Current Recruitment Opportunity to Provide Forensic Evaluations Implementation Science "101" Training for CWCN Providers SAMHSA Grant Announcement Incident Reporting Reminders NC TOPPS Training Bladen County NC TOPPS Transitions Reporting Secondary Diagnosis on a Claim Disaster Planning Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 212	03.14.2022
Attention! Current Recruitment Opportunity to Provide Forensic Evaluations Special Bulletin COVID-19 #234: UPDATE to Permanent Changes Made for PHE Flexibilities and Plan for Sunsetting of Temporary Policies Community Alternatives Program for Children Waiver Renewal Update NC APSE event on employment and people with disabilities Implementation science "101" training for CWCN providers SAMHSA Grant Announcement Incident Reporting Reminders NC TOPPS Training Bladen County NC TOPPS Transitions State-Funded TBI Long Term Residential Rehab-Open for Public Comment Reporting Secondary Diagnosis on a Claim Disaster Planning DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A Series of Presentations on Topics Related to Community Inclusion Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 211	02.28.2022
For Providers of ACTT, Intensive In-Home, and Mobile Crisis Management Services State-Funded Residential Supports (RS)(I/DD) Service and Supported Living Periodic (SLP) (I/DD & TBI) Periodic Service SAMHSA Grant Announcement Incident Reporting Reminders Provider Manual & Member Handbook Updates Attention Enrolling Providers: New NC Medicaid Provider Training Is Live! NC TOPPS Providers Save the Date State-Funded TBI Long Term Residential Rehab-Open for Public Comment MH Aspects of I/DD Professional Development Series-Course for Care Coordinators & Case Managers North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement CCME’s 2022 Quality Forum Webinars Bladen County NC TOPPS Transitions Peer Mentor Training Program: Accepting Applications! Reporting Secondary Diagnosis on a Claim Disaster Planning 2022 Spring Family Weekends at Victory Junction with Trillium! DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A Series of Presentations on Topics Related to Community Inclusion Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 210	02.14.2022
Attention Enrolling Providers: New NC Medicaid Provider Training Is Live NC TOPPS Providers Save the Date State-Funded TBI Long Term Residential Rehab-Open for Public Comment MH Aspects of I/DD Professional Development Series-Course for Care Coordinators & Case Managers North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement Special Bulletin COVID-19 #227: Direct Care Worker Initiative Webpage Now Available CCME’s 2022 Quality Forum Webinars North Carolina Behavioral Health Minority Provider Virtual Summit Bladen County NC TOPPS Transitions Peer Mentor Training Program: Accepting Applications! Reporting Secondary Diagnosis on a Claim Disaster Planning 2022 Spring Family Weekends at Victory Junction with Trillium! DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays Request for Information Opportunity Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 209	02.02.2022
North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirement Electronic Visit Verification (EVV) Provider Rate Increases Special Bulletin COVID-19 #227 Special BUlletin COVID-19 #226 Save the Date for CCME’s 2022 Quality Forum Webinars Global Quality Improvement Committee (GQIC) / Human Rights Committee (HRC) Volunteer Opportunities Community Living and Support now available on Learning Campus Disaster Planning 2022 Spring Family Weekends at Victory Junction with Trillium! DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays Request for Information Opportunities DHB & DMH Mental Health and Substance Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE NC TOPPS Information Regarding Members Transitioned to Standard Plans Valued Providers Seal Program Updates on NC Medicaid managed care and healthy opportunities Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 208	01.28.2022
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Provider Update
Network Communication Bulletin 207	01.25.2022
NCDHHS Enhancing Support for Individuals with Disabilities Choosing to Seek & Maintain Competitive Integrated Employment and Other Meaningful Day Options Electronic Visit Verification (EVV) Provider Rate Increases Save the Date for CCME’s 2022 Quality Forum Webinars GQIC/HRC Volunteer Opportunities CLS now available on Learning Campus NCDHHS Releases 2022-23 Olmstead Plan for the State’s System of Community-Based Services and Supports for People with Disabilities Disaster Planning 2022 Spring Family Weekends at Victory Junction with Trillium! DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays Request for Information Opportunities DHB & DMH Mental Health and Substance Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE NC TOPPS Information Regarding Members Transitioned to Standard Plans Valued Providers Seal Program Updates on NC Medicaid managed care and healthy opportunities Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 206	01.14.2022
New Legislation Waives $100 Medicaid and NC Health Choice Provider Enrollment Fee Disaster Planning Revised Developmental Center Process 2022 Spring Family Weekends at Victory Junction with Trillium! DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays Request for Information Opportunities FREE Training for Direct Support Professionals! DHB & DMH Mental Health and Substance Use Single Sign-On: SOC2 for TBS Platform Relaunch UPDATE NC TOPPS Information Regarding Members Transitioned to Standard Plans Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?

Network Communication Bulletin 205	12.28.2021
Revised Developmental Center Process 2022 Spring Family Weekends at Victory Junction with Trillium Alternative Service Definition for Assertive Engagement Public Comment Period is Open DMH/DD/SAS-Community Services and Supports of the North Carolina Department of Health and Human Services Community Inclusion Thursdays – A series of presentations on topics related to community inclusion Request for Information Opportunities (RFIs) FREE Training for Direct Support Professionals Trillium Rate Increases for Direct Support Professionals DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure Single Sign-On: SOC2 for TBS Platform Relaunch County Transitions and NC TOPPS NC TOPPS Information Regarding Members Transitioned to Standard Plans Perceptions of Care Survey Information Service Definition Training on Community Living and Support, Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse??
Network Communication Bulletin 204	12.22.2021
Request for Information: Transitional Living Program-Child, Transitional Living Program-IDD, Transitional Living Program-Adult BH Trillium Discovery and Enrichment Centers- Inclusive Farming Program-Request for Interest (RFI)
Network Communication Bulletin 203	12.13.2021
Trillium Rate Increases for Direct Support Professionals DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure Single Sign-On: SOC2 for TBS Platform Relaunch County Transitions and NC TOPPS NC TOPPS Information Regarding Members Transitioned to Standard Plans Perceptions of Care Survey Information Service Definition Training on Community Living and Support, Parent Leadership Training Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse??
Network Communication Bulletin 202	12.02.2021
NC Medicaid and State-Funded Webinar & Live Question & Answer Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 201	11.29.2021
Get Started with HHA ExChange! Webinar-based Public Hearings-Medicaid 1115 Demonstration Waiver Proposed Amendment Individual Placement and Support (IPS) Stakeholder Workgroup DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure Tailored Care Management 101 Webinar Series, Important NC TOPPS Information Parent Leadership Training Disaster Unit Updates Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 200	11.22.2021
MEDICAID TRANSFORMATION UPDATE: The Half Has Not Been Told--The Mental Health, Substance Use, and IDD Implications of COVID19 from NC Health Systems NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored Plans Updated Provider Enrollment Training Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 199	11.18.2021
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Ombudsman Webinar Series NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored Plans Updated Provider Enrollment Training Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 198	11.15.2021
Attention! Current Opportunity for Requests for Information Tailored Care Management 101 Webinar Series Important Reminders for Providers North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirements and Upcoming Training Opportunity Important NC TOPPS Information Parent Leadership Training Disaster Unit Updates Valued Providers Seal Program Need to Report Fraud, Waste, and Abuse?
Network Communication Bulletin 197	11.05.2021
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Ombudsman Webinar Series Updated Provider Enrollment Training Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 196	11.02.2021
MEDICAID TRANSFORMATION UPDATE: Updated Provider Enrollment Training Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 195	10.29.2021
Breathe Easy NC: Becoming Tobacco-Free Training
Network Communication Bulletin 194	10.27.2021
NCDHHS Extends the Open Public Comment Period for the Draft Olmstead Plan Feedback for State Funded Service Definitions (Residential Supports and Supported Living Periodic) Soliciting Feedback for State Funded Supported Living and Residential Supports Service Definitions Attention! Current Opportunities for Requests for Information Tailored Care Management 101 Webinar Series, Important Reminders for Providers North Carolina Standard & Tailored Plan Tobacco-Free Policy Requirements and Upcoming training opportunity Important NC TOPPS Information Parent Leadership Training Disaster Unit Updates Valued Providers Seal Program
Network Communication Bulletin 193	10.14.2021
NCDHHS Releases Draft Olmstead Plan Feedback for State Funded Service Definitions
Network Communication Bulletin 192	10.12.2021
Important Information from Trillium’s Cybersecurity Team Request for Information Opportunity The 2021 CIDD Virtual Community Talk Series Provider Opportunity: Policy Development Process for Clinical Managed Population Specific High-Intensity Residential Services for SUD and TBI Tailored Care Management 101 Webinar Series Important Reminder for Providers Joint DMHDDSAS & DHB Update Call for IPS Providers on Medicaid 1915(i) Waiver Safeguarding PHI Through Email New Reimbursement Calculator in Provider Direct North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements and Upcoming Training Opportunity Important NC TOPPS Information Parent Leadership Training Disaster Response Unit Updates Valued Providers SEAL Program
Network Communication Bulletin 191	10.06.2021
MEDICAID TRANSFORMATION UPDATE: Joint NC DMHDDSAS and DHB Update for NC Providers Tailored Care Management Technical Advisory Group Application Period Opens Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 190	09.27.2021
MEDICAID TRANSFORMATION UPDATE: Tailored Care Management 101 Webinar Series Medicaid Transformation Resources
Network Communication Bulletin 189	09.27.2021
Important Reminder for Providers DHHS Update Call for BH/IDD Consumers, Family Members and Community Stakeholders Joint DMHDDSAS & DHB Update calls for IPS Providers and Consumers & Families on Medicaid 1915(i) waiver Safeguarding PHI Through Email New Reimbursement Calculator in Provider Direct North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs Important NC TOPPS Information Parent Leadership Training, Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program
Network Communication Bulletin 188	09.13.2021
Safeguarding PHI Through Email BH I/DD Tailored Plan Care Management Platform New Reimbursement Calculator in Provider Direct North Carolina Standard and Tailored Plan Tobacco-Free Policy Requirements Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs Recruitment Opportunity for Psychosocial Rehabilitation Providers Important NC TOPPS Information Parent Leadership Training Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program
Network Communication Bulletin 187	09.01.2021
MEDICAID TRANSFORMATION UPDATE: NC Medicaid Managed Care Standard Plan & Tailored Plan Updates Medicaid Transformation Resources
Network Communication Bulletin 186	08.31.2021
Electronic Visit Verification Soft Launch Update for PHPs and LME/MCOs
Network Communication Bulletin 185	08.30.2021
Strategic Housing Plan Survey (for providers/members) Collaborative Practice Agreements for Nurse Practitioners Supporting Members Diagnosed with Substance Use Disorders Joint NC DMHDDSAS and DHB Update for NC Providers BH I/DD Tailored Plan Care Management Platform Recruitment Opportunity for Psychosocial Rehabilitation Providers Important Information Regarding the 2021 Perceptions of Care Surveys Important NC TOPPS Information, Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County Parent Leadership Training Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program
Network Communication Bulletin 184	08.13.2021
New 2023 Deadline for Connecting to HIE Network Absolves Need for Hardship Extensions
Network Communication Bulletin 183	08.06.2021
BH I/DD Tailored Plan Care Management Platform Resuming Individual Placement and Support (IPS) and Tool for Measurement of Assertive Community Treatment (TMACT) Fidelity Evaluations Recruitment Opportunity for Psychosocial Rehabilitation Providers Important Information Regarding the 2021 Perceptions of Care Surveys Important NC TOPPS Information Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County Parent Leadership Training Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program
Network Communication Bulletin 182	07.30.2021
DHB & DMH Mental Health and Substance Use 1-7 Day Follow Up Super Measure
Network Communication Bulletin 181	07.28.2021
Important Information Regarding the 2021 Perceptions of care Surveys Important NC TOPPS Information NC Medicaid Managed Care Quality Strategy Updated, National Core Indicators Staff Stability Survey for 2020 Free Webinar: NC Medicaid Managed Care Goes Live – What Advocates Need to Know Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County Parent Leadership Training Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services Accepting Applications \| Virtual Coach: HealthMatters Program for People with IDD Current Request for Information Opportunity Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program Important Backup Staffing Information Free Booth Sign-Ups for Trillium Onecommunity Park It!
Network Communication Bulletin 180	07.27.2021
MEDICAID TRANSFORMATION UPDATE: NCDHHS Announces Medicaid Managed Care Regional Behavioral Health IDD Tailored Plans Legislation Gives Providers More Time to Connect to NC HealthConnex Information, Medicaid Transformation Resources
Network Communication Bulletin 179	07.20.2021
MEDICAID TRANSFORMATION UPDATE: DHHS Update Call for BH/IDD Consumers, Family Members and Community Stakeholders Medicaid Transformation Resources
Network Communication Bulletin 178	07.15.2021
MEDICAID TRANSFORMATION UPDATE: Tailored Care Management Updates Medicaid Transformation Resources
Network Communication Bulletin 177	07.15.2021
Attention Pitt County Providers: Tiered Care Coordination Program is available in Pitt County Parent Leadership Training Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services Accepting Applications \| Virtual Coach: HealthMatters Program for People with IDD Current Request for Information Opportunity, Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program Free Booth Sign-Ups for Trillium OneCommunity Park It!
Network Communication Bulletin 176	7.02.2021
MEDICAID TRANSFORMATION UPDATE: Community Partners Webinar on the Launch of Medicaid Managed Care Medicaid Transformation Resources
Network Communication Bulletin 175	07.01.2021
New Capability to Upload Third Party Insurance Correspondence in Provider Direct to Claims Department
Network Communication Bulletin 174	07.01.2021
Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services Electronic Visit Verification Updates Accepting Applications \| Virtual Coach: HealthMatters Program for People with IDD Reminder-Reporting Secondary Diagnosis on a Claim Update-IRIS Information with Providers/Website Trillium Perceptions of Care Feedback and Opportunities for Improvement Current Request for Information Opportunity Parent Leadership Training, NC Innovations Clinical Coverage Policy 8P Public comment Period Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program Joint NC DMHDDSAS and DHB Update for NC Providers
Network Communication Bulletin 173	06.29.2021
MEDICAID TRANSFORMATION UPDATE: Electronic Visit Verification Implementation Extended for Waiver and LME-MCO Related Services Electronic Visit Verification Updates Changes to Fingerprinting Requirements Updates to Clinical Coverage Policy 10C, Outpatient Specialized Therapies, Local Education Agencies Medicaid Transformation Q & A Do I Need to Choose a Health Plan Fact Sheet Understanding Prompt Payment Requirements for Health Plans Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 172	06.24.2021
MEDICAID TRANSFORMATION UPDATE: Reminder to Update Expiring Credentials in NC TRACKS Joint DMHDDSAS and DHB (NC Medicaid) Update Call for Consumers Family Members, and Community Stakeholders Medicaid Transformation Q & A Do I Need to Choose a Health Plan Fact Sheet Important EVV-HHAeXchange Information Understanding Prompt Payment Requirements for Health Plans Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 171	06.16.2021
Electronic Visit Verification (EVV) Training Webinars Spending Plan for the Implementation of NC Medicaid’s Home & Community Based Services Improvements in Response to COVID-19 Current Request for Information Opportunity Parent Leadership Training Free Booth Sign-Ups for Trillium OneCommunity Park It Events NC Innovations Clinical Coverage Policy 8P Public comment Period Extending Provider Medicaid Rates beyond June 30, 2021 Disaster Response Unit Updates Victory Junction Family Retreat Weekends Valued Providers SEAL Program Community Mental Health First Aid (MHFA) Trainings for NC Residents
Network Communication Bulletin 170	06.11.2021
New Provider Support Service Line
Network Communication Bulletin 169	06.04.2021
National Core Indicators-Staff Stability Survey Current Request for Information Opportunity Parent Leadership Training Free Booth Sign-Ups for Trillium OneCommunity Park It Events NC Innovations Clinical Coverage Policy 8P Public comment Period Revision to Joint Communication Bulletin #J345 – Clarification Regarding Expansion of High Fidelity Wraparound Teams and Provider Expectations NC Medicaid Managed Care Provider Update DHHS announces 3 Regions for Medicaid Healthy Opportunities Pilots Reminder: Expiring Credential Update Requirement Extending Provider Medicaid Rates beyond June 30, 2021 Transition to Medicaid Managed Care: Guidance for Providers Impacted by 42 CFR Part 2 Provider Training Needs (Survey from DMH) Grant Opportunity for Providers Disaster Response Unit Updates Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Victory Junction Family Retreat Weekends Valued Providers SEAL Program. June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
Network Communication Bulletin 168	05.28.2021
MEDICAID TRANSFORMATION UPDATE: Medicaid Transformation Q & A Do I Need to Choose a Health Plan Fact Sheet, Important EVV-HHAeXchange Information Understanding Prompt Payment Requirements for Health Plans Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources Joint NC DMHDDSAS and DHB Update for NC Providers
Network Communication Bulletin 167	05.27.2021
Free Booth Sign-Ups for Trillium OneCommunity Park It Events
Network Communication Bulletin 166	05.20.2021
Extending Provider Medicaid Rates beyond June 30, 2021 Transition to Medicaid Managed Care: Guidance for Providers Impacted by 42 CFR Part 2 Provider Training Needs (Survey from DMH) Important Provider Direct Update Grant Opportunity for Providers Disaster Response Unit Updates Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value-Based Purchasing Learning Series June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents Joint DMHDDSAS And DHB (NC Medicaid) Update Call
Network Communication Bulletin 165	05.18.2021
Provider Training Needs (Survey from DMH) Important Provider Direct Update Grant Opportunity for Providers Disaster Response Unit Updates Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value-Based Purchasing Learning Series June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
Network Communication Bulletin 164	05.12.2021
MEDICAID TRANSFORMATION UPDATE: Ransomware Attack Precaution Do I Need to Choose a Health Plan Fact Sheet Important EVV-HHAeXchange Information Understanding Prompt Payment Requirements for Health Plans Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 163	05.06.2021
MEDICAID TRANSFORMATION UPDATE: Important EVV-HHAeXchange Information-Let’s get ready for GO LIVE!
Network Communication Bulletin 162	05.05.2021
New State Benefit Plan Information Important Provider Direct Update Grant Opportunity for Providers Disaster Response Unit Updates Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value Based Purchasing Learning Series, June 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
Network Communication Bulletin 161	04.29.2021
MEDICAID TRANSFORMATION UPDATE: New! Medicaid Transformation Q&A Joint NC DMHDDSAS and DHB Update for NC Providers May 6
Network Communication Bulletin 160	04.28.2021
Provider Outreach to Patient Panels
Network Communication Bulletin 159	04.27.2021
MEDICAID TRANSFORMATION UPDATE: Understanding Prompt Payment Requirements for Health Plans Public Comment Period Open for NC Medicaid Managed Care Quality Strategy North Carolina’s Transition to Managed Care: Supporting Members transitioning to the Standard Plan Option - Guidance for LME-MCO Providers, Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 158	04.26.2021
Important Public Health Emergency Update Important Provider Direct Update Medicaid Bulletin Alerts: Provider Data Updates NCCARE360 Brings State’s Seven Local Management Entities/Managed Care Organizations into Its Network to Coordinate Whole-Person Health Medicaid and Health Choice Communication Access Service Initiative through DSDHH Disaster Response Unit Updates Update for the all Children-All Families Training Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment) Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value-Based Purchasing Learning Series Disaster Planning May 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents
Network Communication Bulletin 157	04.20.2021
SUD Waiver/CCP Stakeholder Meeting
Network Communication Bulletin 156	04.20.2021
NCTracks Changes to Provider Verification Process Extension of the Deadline for Meeting Substantial Compliance with the Settlement Agreement Has been Extended Due to COVID-19 This Communication was scheduled to go out on April 16, but for technical problems went out on April 20.
Network Communication Bulletin 155	04.15.2021
Public Comment Period Open for NC Medicaid Managed Care Quality Strategy North Carolina’s Transition to Managed Care: Supporting Members transitioning to the Standard Plan Option- Guidance for LME-MCO Providers Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 154	04.12.2021
Basics of Community Inclusion-Stats and Recording Update for the all Children-All Families Training Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Individual Placement Support Training Attention CST Providers and ACT Tenancy Support: PSH Training Opportunity Network Adequacy and Accessibility Assessment (also know as the Gaps & Needs Survey) 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment) Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value-Based Purchasing Learning Series Disaster Planning May 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents Provider Training Needs Assessment
Network Communication Bulletin 153	04.09.2021
CORONAVIRUS UPDATE: COVID-19 Vaccine Information: Eligibility Expanded and Resources for Site Locations and Availability
Network Communication Bulletin 152	04.06.2021
MEDICAID TRANSFORMATION UPDATE: North Carolina’s Transition to Managed Care: Supporting Members Transitioning to the Standard Plan Option-Guidance for LME-MCO Providers Medicaid Transformation Provider Education Opportunities Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 151	03.29.2021
Electronic Visit Verification Implementation for Innovations and TBI Waivers Administered by LME-MCOs Individual Placement Support Training Attention CST Providers and ACT Tenancy Support: PSH Training Opportunity 2021 Network Adequacy and Accessibility Assessment (NAAA) (formerly called the Gaps and Needs Assessment) NC Medicaid Help Center Now Available: A Convenient Way for Providers to Find Information Trillium Experience of Care and Health Outcomes (ECHO®) Survey Feedback and Opportunities for Improvement Victory Junction Family Retreat Weekends Valued Providers SEAL Program Value-Based Purchasing Learning Series Disaster Planning April 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents Provider Training Needs Assessment Special COVID Updates from the State
Network Communication Bulletin 150	03.26.2021
MEDICAID TRANSFORMATION UPDATE: Important Medicaid Transformation Information
Network Communication Bulletin 149
CORONAVIRUS UPDATE: Extending Provider Medicaid Rates through June 30, 2021
Network Communication Bulletin 148	03.19.2021
Medicaid Transformation Provider Education Opportunities Medicaid Managed Care Webinar Series for Providers Medicaid Transformation Resources
Network Communication Bulletin 147	03.16.2021
FREE Training Opportunity NCDHHS Launches Statewide Open Enrollment for NC Medicaid Managed Care Medicaid Transformation Resources
Network Communication Bulletin 146	03.15.2021
Move Your Way Campaign Recruitment Opportunity: for Research-Based-Behavioral Health Treatment (RB-BHT) for Autism Spectrum Disorder NC Medicaid Help Center Now Available: A Convenient Way for Providers to Find Information Transition of Care Policy for Prepaid Health Plans under the Standard Plan Option Released Advanced Medical Home Provider Manual 2.0 Released DHHS Covid-19 Vaccine Information Update American Society of Addiction Medicine (ASAM) Requirements for the Comprehensive Clinical Assessment (CCA) and Diagnostic Assessment (DA): Training Clarification Attending NPI and Taxonomy Enhancements Trillium Experience of Care and Health Outcomes (ECHO®) Survey Feedback and Opportunities for Improvement Victory Junction Family Retreat Weekends Valued Providers SEAL Program ICD-10 Diagnosis Required on New Enrollments and Client Updates Value-Based Purchasing Learning Series Disaster Planning April 2021 Community Mental Health First Aid (MHFA) Trainings for NC Residents Study finds that Individuals with an Intellectual Disability are among Greatest COVID-19 Risk Factors Provider Training Needs Assessment Medicaid Transformation Resources Upcoming Informational Session for Therapeutic Foster Care Agencies
Network Communication Bulletin 145	03.05.2021
Important Information for Providers
Network Communication Bulletin 144	03.01.2021
Attending NPI and Taxonomy Enhancements Trillium Rate Increase Update Provider Stories Needed ECHO Survey/Feedback Urgent Note for Providers SOR2 GPRA Transition Important TCLI Information - FREE Webinar Opportunities Victory Junction Information Listening sessions on applying to become a CMA/AMH+ Follow-Up to MFP Lunch and Learn Webinar - Services for Populations with Hearing Loss MFP Lunch & Learn Webinar - Overview of Independent Living Program (DVR-IL) Trillium’s Provider Seal Program ICD-10 Diagnosis Required on New Enrollments and Client Updates Value Based Purchasing Learning Series Disaster Planning March Mental Health First Aid Training Opportunities NC Medicaid Transition to Managed Care for Community Partners the Beneficiary Experience
Network Communication Bulletin 143	02.23.2021
NC Specialized Foster Care (FC) Plan Policy Paper and Public Comment Period
Network Communication Bulletin 142	02.15.2021
Trillium’s Provider Seal Program ICD-10 Diagnosis Required on New Enrollments and Client Updates 2021 Rural Disaster Mental Health Summit 2021 Master Class Series in Integrated Dual Disorder Treatment (IDDT) for ACT Pilot Program to Ensure Communication Access in Health Care Settings for Deaf, Deaf-Blind and Hard of Hearing NC Medicaid Beneficiaries Value Based Purchasing Learning Series Motivational Interviewing Webinars Disaster Planning March Mental Health First Aid Training Opportunities
Network Communication Bulletin 141	02.02.2021
Value Based Purchasing Learning Series NC DHHS Special Bulletin COVID-19 #153 NC DHHS COVID-19 Provider Call Information Provider Feedback Requested on Clinical Coverage Policy 3.2 - WM Clinically Managed Residential Withdrawal Management Trillium’s Provider Satisfaction Survey Results Feedback Motivational Interviewing Webinars Disaster Planning, February Mental Health First Aid Training Opportunities Traumatic Brain Injury Waiver Application Update
Network Communication Bulletin 140	01.25.2021
Tiered Care Coordination Pilot Award Temporary Rate Increase Update Disaster Planning February Mental Health First Aid Training Opportunities 12th Annual NC “One Community in Recovery” Conference Strategies for Stress Management in Challenging Times Live Event Series through NCDHHS
Network Communication Bulletin 139	01.11.2021
Trillium’s Valued Provider Seal Program
Network Communication Bulletin 138	01.06.2021
COVID-19 Vaccine Presentation COVID-19 Provider Call Community Mental Health First Aid Training Opportunities Provider Documents Needed

Page last verified on January 23, 2026

Guidance for Network Providers

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NCB#s 387 - 448 , 2025

NCB#s 335 - 386, 2024

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NCB#s 206 - 273, 2022

NCB#s 138 - 205 , 2021

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